2025 BMW I5
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2025 BMW I5. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2025 BMW I5. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and…
Risk and remedy
Risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy
The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of…
Risk and remedy
Risk
A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not…
Risk and remedy
Risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
Owner complaints
8 complaints2 involved a crash3 injuries
What owners report most
Latest complaints
- Electrical system · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
-The automatic emergency braking system and the forward collision warning system did not work. -The car is at the dealership where an SPI is being conducted. -While there was no serious injury, had a pedestrian been in front of me they would have been killed. -The manufacturer was notified the day…
-The automatic emergency braking system and the forward collision warning system did not work. -The car is at the dealership where an SPI is being conducted. -While there was no serious injury, had a pedestrian been in front of me they would have been killed. -The manufacturer was notified the day of the accident. Within two days I received a call back from a case manager who said that BMW was taking my concerns very seriously. Two days after the first call, BMW called me and said they wanted to conduct an SPI on my vehicle. -My insurance company is aware that BMW has been contacted. -The car should have stopped itself. A red warning light should have gone off. It did not.
- Unknown or other
was driving down the highway in heavy traffic going 70 mph and Sunroof exploded. Glass rained down on me while driving. The glass was actually risen like it had exploded upward, which is why I do not think a rock or anything else hit my vehicle.
- Electrical system · Unknown or other
The dealer is refusing to remedy the recall campaign No.26V-09 stating that we need to wait for service to be due to address it. NHTSA letter says otherwise.
- Service brakes
The contact owns a 2025 BMW I5. The contact stated that while driving at 6 MPH before dawn, the brakes became inoperable while making a left turn and a right U-turn around a van. The brake pedal was depressed to the floorboard, went up the curb, made a quick right turn to avoid a major crash, and…
The contact owns a 2025 BMW I5. The contact stated that while driving at 6 MPH before dawn, the brakes became inoperable while making a left turn and a right U-turn around a van. The brake pedal was depressed to the floorboard, went up the curb, made a quick right turn to avoid a major crash, and eventually crashed into a hedge and a sign. The driver shifted to neutral, and the vehicle rolled to the second street. No warning lights illuminated. The contact sustained an injury to his shoulder, and medical attention was provided. A police report was filed. There was no fire or airbag deployment. The contact called 911. The police department went to the scene. The contact made a video of the incident. The brakes were previously replaced. The vehicle was taken to the local dealer, but was not diagnosed or repaired. The vehicle was towed to a body shop. The manufacturer was contacted, and a regional investigator was assigned. The failure mileage was approximately 16,000.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking · Power train
Vehicle History & Initial Defect: I took delivery of a used 2025 BMW i5 in November 2025 (~1025 mi). Upon delivery, the vehicle immediately displayed a persistent "Acoustic Pedestrian Warning" failure. This was a direct violation of FMVSS No. 141 (Minimum Sound Requirements for Hybrid and EV).…
Vehicle History & Initial Defect: I took delivery of a used 2025 BMW i5 in November 2025 (~1025 mi). Upon delivery, the vehicle immediately displayed a persistent "Acoustic Pedestrian Warning" failure. This was a direct violation of FMVSS No. 141 (Minimum Sound Requirements for Hybrid and EV). Despite dealer assurances that a software update would resolve the issue, the failure persisted through multiple repair attempts in late 2025 and early 2026. Critical System Failures (Jan-Apr 2026): On January 18, 2026, the vehicle experienced a catastrophic drivetrain failure while in motion, displaying the messages: "Stop. Apply parking brake. Drivetrain malfunction. You cannot continue driving" and "Stop carefully now. Faults. Do not continue driving." The vehicle was rendered inoperable. Subsequently, the vehicle has been subject to five (5) total repair attempts for these and related electronic faults, including "Phantom Warnings" of the hood and trunk being open while traveling at highway speeds. Unintended Emergency Braking Event (April 4, 2026): Within 48 hours of a 31-day repair stay (where the manufacturer insisted the vehicle was safe), the Driver Assistance Professional Package (DAPP) failed. While driving on a high-speed highway, the system prompted me to place my hands on the steering wheel. I complied immediately, yet the vehicle failed to recognize human intervention. The car then initiated a sudden, unintended emergency braking maneuver in active traffic. There was a significant lag before the system relinquished control, nearly resulting an accident. Manufacturer Negligence: Despite these life-threatening failures and the vehicle meeting the 30-day out-of-service threshold under California law, BMW North America has formally denied a repurchase on 3Apr26. They have failed to warn of continued safety risks and persist in claiming the vehicle is repaired despite repeated recurrences of the same failures. I have declared a "Safety Stop Use" on the vehicle.
- Electrical system · Service brakes · Vehicle speed control
Loss power and system reset
- Electrical system · Engine · Power train
The car shut off unexpectedly while driving down a main road. There was first a power train warning, suggesting taking the car to the dealer and to drive cautiously. Then the car suddenly had an emergency power failure and the car shut completely off. Luckily I was able to coast into a…
The car shut off unexpectedly while driving down a main road. There was first a power train warning, suggesting taking the car to the dealer and to drive cautiously. Then the car suddenly had an emergency power failure and the car shut completely off. Luckily I was able to coast into a subdivision. If I had been on a major highway this could have been deadly. The care then become inoperable and could not be turned on or even put in neutral. My car was dead in the middle of the road.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Service brakes
I was driving a brand-new 2025 BMW i5 electric car, just leased from dealer the day before. The car was at rest, waiting for traffic light to turn green. Then the car started to move forward, and suddenly hit the car in front with a big thrust. My foot was on the brake trying to stop the car, but I…
I was driving a brand-new 2025 BMW i5 electric car, just leased from dealer the day before. The car was at rest, waiting for traffic light to turn green. Then the car started to move forward, and suddenly hit the car in front with a big thrust. My foot was on the brake trying to stop the car, but I felt like being hit by another car behind me, twice, the second time being the final thrust. My wife on the passenger side also felt the car shaking before the collision. Looking back after the collision, there was actually no car hitting mine. I believe the braking system failed. I have downloaded the video recordings from the car, with 30 seconds before and 30 seconds after the accident, by front, rear, left and right cameras, confirming that the car was at rest for about 20 seconds, then moving forward, and finally accelerating with a big thrust into the collision. I wish to have the Event Data Recorder (EDR) data to verify the pressure I applied on the brake pedal (or/and the pressure on the accelerator pedal as others may speculate that I did), to nail down the facts. Two cars in front of mime were damaged, and one lady driver had injury. Luckily all cars were initially at rest. With higher speed and such brake failure it can cause deaths. I have reported the problem to the BMW dealer in Rockville, Maryland. I will report to BMW manufacturer too. The dealer said BMW can send engineer to pull the EDR data and investigate. It will take time though. I have reported the accident to insurance company. I'll talk with the insurance agent assigned to the case next Monday, to discuss what he wants to do for inspection. In addition to the brake failure, there was no automatic emergency braking, or forward collision warning, as in my previous leased BMW car. The dealer did set up safety features before leasing the car to me, such as the video recording 30 seconds before and after. This makes the accident more surprising.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11006759Cover Housing Return
- 11005233When driving over rough surfaces, a low-frequency rattling noise can be heard inside the vehicle's cabin.The noise typically sounds as though it is coming from the front right footwell area.
- 11005226While driving at low speeds (15-40 mph) on flat road surfaces, a knocking noise from the front axle may beheard during steering wheel movements.
- 11005225The vehicle will no longer move when put into gear. There may also be loud noise coming from the HEAT*(electric drivetrain)/Rear axles. *German acronym for Highly integrated electric drivetrain topology- Hochintegrierte Elektrifizierte Antriebs-Topologie
- 10253344There is coolant leaking from under the car Low heater output Possible Check Control message Drive, you can continue driving (ID49) Possible fault codes stored in these BEV vehicles: 224163 Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication fault 8049AA - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection 80124F Electric auxiliary heater: Communication in electric auxiliary heater faulty 224F60 - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection 224111 - Cooling system for power electronics: Coolant loss detected 224107 - Cooling system for high-voltage battery unit, component protection: Detection of coolant loss
Every BMW I5 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.