2023 BMW XM
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2023 BMW XM. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2023 BMW XM. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and…
Risk and remedy
Risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy
The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.
BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability…
Risk and remedy
Risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the integrated brake module, free of charge. Interim owner notification letters notifying owners of the safety risk are expected to be mailed November 22, 2024. Second letters will be mailed once the parts are available. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously repaired under recall number 24V-104 and will need to have the new remedy completed.
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not…
Risk and remedy
Risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
BMW of North America, LLC (BMW) is recalling certain 2023 BMW XM, 2024 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The front passenger knee air bag may not deploy as intended.
Risk and remedy
Risk
An air bag that does not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will replace the front passenger knee air bag, free of charge. Owner notification letters were mailed November 3, 2023. Owners may contact BMW's customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, xDrive 50e, 2024 X6 xDrive40i, X6 M60i, X6 M, 2024 X7 xDrive40i, X7 M60i, Alpina XB7, and 2023 XM vehicles. The knee air bag (driver and/or passenger) may not have been manufactured correctly, which can result in the knee air bag not deploying as intended.
Risk and remedy
Risk
A knee air bag that does not deploy as intended increases the risk of injury.
Remedy
Dealers will replace the knee air bag (driver and/or passenger), free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2023 X7 M60i and XM vehicles. The fasteners that connect the exhaust system and the catalytic converter may not have been tightened correctly.
Risk and remedy
Risk
A loose connection between the exhaust system and catalytic converter increases the risk of a fire.
Remedy
Dealers will replace the gasket between the exhaust system and the catalytic converter, and tighten the fasteners, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Power train · Service brakes · Unknown or other
On June 8, 2026, I parked my 2023 BMW XM on my residential driveway, exited the vehicle, and walked toward my residence. My Ring security camera captured the incident. The video shows: I exited the BMW and walked approximately 12 seconds to my front door. I entered my residence. Approximately three…
On June 8, 2026, I parked my 2023 BMW XM on my residential driveway, exited the vehicle, and walked toward my residence. My Ring security camera captured the incident. The video shows: I exited the BMW and walked approximately 12 seconds to my front door. I entered my residence. Approximately three seconds later—roughly 15 seconds after I exited—the BMW began rolling. The headlights illuminated as the vehicle began moving. I was already inside my residence and had no physical contact with the vehicle when it began moving. The vehicle subsequently crossed the street, traveled through a bush, and sustained damage. I opened a case with BMW of North America following the incident. BMW conducted an extended investigation that included dealership inspections and review by BMW's National Engineering Group. BMW requested an additional inspection approximately two weeks before providing its determination. After 10 weeks, BMW ultimately advised that it could not identify a vehicle defect or malfunction responsible for the rollaway. BMW identified transmission-related fault codes during its investigation but advised that those codes were not related to or responsible for the rollaway. Following the incident, I attempted to understand how a vehicle would behave at the same location if it had actually been left in Neutral. I separately positioned a BMW X7 and BMW X3 in the same area of the driveway and intentionally placed each vehicle in Neutral. When I released the brake, each vehicle immediately began rolling. This was not a scientific or engineering test, and I am not presenting it as proof of a defect. I conducted the comparison because the XM remained stationary for approximately 15 seconds after I exited before it began moving. The rollaway resulted in substantial damage to the vehicle. Subsequent inspection identified damage including the wheels/tires, rear driver's-side control arm, sensor components, and steering rack. It could have cause physical harm to others.
- Electronic stability control (esc) · Service brakes
The contact owns a 2023 BMW XM. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had…
The contact owns a 2023 BMW XM. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11012082The tailgate/trunk will not latch when closed.
- 11009555When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
- 11006735A rattling noise can be heard emanating from the area of the rear seat backrest of the second row ofseats. The noise does not occur when the rear seat backrest is folded down.
- 11005239A software error in the automatic air conditioning control unit allows the electric auxiliary heater to keep the heating and air conditioning system awake, causing a drain on the electrical system.
- 11005226While driving at low speeds (15-40 mph) on flat road surfaces, a knocking noise from the front axle may beheard during steering wheel movements.
- 11002827Voluntary emissions recall 24e-a02: valvetronic
- 11002675While driving on rough/uneven roads, a rattling sound can be heard from the tailgate.
- 11002672When driving on rough roads, a rattling sound from the parcel shelf in the luggage compartment areais heard.
- 11002657Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function
- 11000566The Check Control Message Emergency call not available is displayed to the customer. Check Control Message 299 is stored in the Instrument Cluster check control message list or in the vehiclekey data. This fault may be intermittent and can heal itself after a drive cycle. It may no longer be displayed to the customer in the next life cycle.
- 11000533Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function
- 10253898BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.
- 10253896BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.
- 10253342BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.
- 10252280The connection between the LED module and the light tube inside the upper/top headlamp housing is damaged.
- 10252135After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote control receiver at the rear right (FBD5s HR): Programming defective 80424F Remote control receiver at the rear left (FBD5s HL): Programming defective
- 10252039This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct basic steps that should be followed when addressing and diagnosing battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) charging issues.
- 10252029This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the basic procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home charger AC Level 1/Level 2 - Flexible Fast Charger/hard wired Wallbox, or a Public AC Level 2, or DC Level 3 - Fast Charging Station Note: All PHEV and BEV vehicles may be affected.
- 10252023The original Conditioned Based Service (CBS) Key data point closed with 23-07 soft ware, all CBS systems are now collectively under analysis.
- 10250743A knocking, thump-type noise may be heard from the front axle during straight-ahead driving on uneven road surfaces at low speed, e.g., below 40 mph.
- 10250742When using the Key Reader to retrieve Condition Based Service (CBS) information from the customers key, no data is stored.
- 10250604One or more of the LED daytime runninglights are dim or discolored, such as this example in which the inner light is yellowed.
- 10250365Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics.
- 10249437The basic conditions for initializing the power windows are not met.
- 10249031Check Engine light is on IHKA has stored fault 80131C IHKA: 12V voltage sensor plausibility
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10249018At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
- 10248088Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions (disconnections) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position 4. Missing Condition-Based Service (CBS) data
- 10247578When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
- 10247575The safety belt buckles at the rear seat outer locations are facing the wrong way due to the belt being twisted behind the C-pillar cover.
- 10247569BMW AG has issued a Delivery Stop (effective December 20, 2023) on certain Model Year 2023 - 2024BMW vehicles that were produced between July 4, 2022, and October 26, 2023.
- 10245423Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H5) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle
- 10245422Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- 10245420Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
- 10245377When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
- 10244506BMW AG has issued a Delivery Stop (effective September 14, 2023) on certain model year 2023 2024BMW vehicles that were produced between May 9, 2023 and May 30, 2023. The weld seam at the towing eye did could not meet the BMW requirements.
- 10242967BMW AG has requested the inspection of all dealer stock of the following part number(s) listed below to ensure the spacer is conformed to drawing.
- 10242883BMW AG has issued a Delivery Stop (effective September 14, 2023) on certain Model Year 2023 - 2024BMW vehicles that were produced between May 9, 2023 and May 30, 2023. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop,until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a DeliveryStop. The bulletin will be updated when additional information becomes available.
- 10242881The tailgate/trunk will not unlatch or open whensignaled via the interior button (drivers door panel)or the key fob.
- 10242878Moisture is visible in one or both of the Daytime Running Light (DRL) headlights.
Every BMW XM model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.