2024 BMW XM
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2024 BMW XM. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2024 BMW XM. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and…
Risk and remedy
Risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy
The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.
BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability…
Risk and remedy
Risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the integrated brake module, free of charge. Interim owner notification letters notifying owners of the safety risk are expected to be mailed November 22, 2024. Second letters will be mailed once the parts are available. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously repaired under recall number 24V-104 and will need to have the new remedy completed.
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of…
Risk and remedy
Risk
A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2024 XM, 2025 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The seat belt system may inaccurately detect that passengers are belted, preventing the seat belt warning light from illuminating and possibly causing…
Risk and remedy
Risk
A seat belt warning light that does not alert occupants of an unbelted seat belt or an SRS system that deploys improperly can both increase the risk of injury in a crash.
Remedy
Dealers will inspect and replace the front seat lower seat belts as necessary, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2024 XM vehicles. The tailgate panel may detach from the mounting structure due to improper adhesive bonding that occurred during manufacturing.
Risk and remedy
Risk
A panel that detaches from a vehicle can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the tailgate panel as necessary, free of charge. Owner notification letters were mailed April 17, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not…
Risk and remedy
Risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
Owner complaints
7 complaints
What owners report most
Latest complaints
- Wheels
Purchased 2024 XM in July 2024. Since then all 4 rims have cracked. Quote by BMW to replace $2500. If replaced I would have paid 10k in a year to replace wheels plus the 3k spent in May and June 2025 for a set of new tires. This week my PSI was zero. I could hear the air coming out. Took XM to a…
Purchased 2024 XM in July 2024. Since then all 4 rims have cracked. Quote by BMW to replace $2500. If replaced I would have paid 10k in a year to replace wheels plus the 3k spent in May and June 2025 for a set of new tires. This week my PSI was zero. I could hear the air coming out. Took XM to a tire shop to find out nothing was wrong. The tire was fine and the previously repaired crack was fine. The shop added air and it held. Then the next day, I could hear air seeping from another tire. My husband drove it around the subdivision and came back home to add air. The seeping had stopped. There’s not a week that I’m not adding air to the tires. I keep a compressor in my XM, whereas last week I had to inflate the tires after work twice. The tire shop unbiased opinion is that, there’s a flaw in the design such that, the wheels are too big for 23” tires, with inadequate spacing between the two. The shop that repairs the rims charges $195. As a women Driving this vehicle, it gives me anxiety because I feel its unsafe to drive not knowing if an unsuspecting crack will cause the vehicle to become disabled or if a tire would blow, causing loss of control. If BMW maintains historical data on tire conditions, you will see how often, sometimes daily or weekly, that the PSI is low. BMW has to know about this flaw, as forums on bimmers, Facebook and Reddit have many discussions. For a 160k vehicle BMW should own the issue and cover replacement cost for new rims.
- Wheels › Rim
The contact owns a 2024 BMW XM. The contact stated that while driving approximately 45 MPH, the low tire pressure warning light illuminated. Roadside Assistance towed the vehicle to a dealer to be diagnosed. The contact was informed that the front driver’s and passenger’s rims were cracked and…
The contact owns a 2024 BMW XM. The contact stated that while driving approximately 45 MPH, the low tire pressure warning light illuminated. Roadside Assistance towed the vehicle to a dealer to be diagnosed. The contact was informed that the front driver’s and passenger’s rims were cracked and needed to be replaced. The vehicle was repaired, but four months later, the rear passenger’s and driver’s rims cracked. The vehicle was towed back to the same dealer, where it was determined that the rims were cracked. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,000.
- Service brakes
I applied normal pressure to my brakes to slowly come to a stop and my brakes locked up and started jerking the car. I was told in October of 2023 by the dealership I purchased the car from that there was a recall and no fix. I just checked with them again today and there is still no fix. I am having problems with the braking system and can not get the car fixed.
- Tires
These tires were Factory on vehicle. Made Tom Bush BMW in Florida on Atlantic Avenue aware of this problem. [XXX] specifically GM [XXX] All FOUR tires at and/or before service at 8,500 miles were BALD and/or bad with a Mother driving vehicle. Vehicle is not raced on a track, course and/or road.…
These tires were Factory on vehicle. Made Tom Bush BMW in Florida on Atlantic Avenue aware of this problem. [XXX] specifically GM [XXX] All FOUR tires at and/or before service at 8,500 miles were BALD and/or bad with a Mother driving vehicle. Vehicle is not raced on a track, course and/or road. Imagine spending 4k ever 8-9 thousand miles? Approximate cost to replace is $3,500.00-$4,000.0 The Pirelli P Zero PZ4 is a run-flat tire that comes on the front of the 2023 BMW XM Base. The tire size is 275/40R22XL 107Y BSW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Engine · Steering
This vehicle has had numerous error codes one time it state vehicle could not be driven because of drivetrain malfunction inter alia vehicle IS leaking from moter but IS undetected during this recall we had another error code go off showed to tom bush BMW on atlantic along with liquid…
This vehicle has had numerous error codes one time it state vehicle could not be driven because of drivetrain malfunction inter alia vehicle IS leaking from moter but IS undetected during this recall we had another error code go off showed to tom bush BMW on atlantic along with liquid leaking from motor/transmission this was in fist 90 days of vehicle we have only had this vehicle less than one year 10/08/2024 drivetrain malfunctioned again with error code 90 days before this - vehicle had serious error codes including ....drivetrain error codes its been over a month since BMW has issued recall to our vin BMW wants us to drive vehicle knowing serious injury can occur to us and our children we took vehicle tom bush and told them to take vehicle
- Service brakes
Safety recall issued in February and still no fix to the problem. I’m having to push down hard on my breaks to stop from collision daily.
- Steering · Suspension
The contact owns a 2024 BMW XM. The contact stated while driving 60 MPH the vehicle was shaking. The roll over, chassis, and improper steering warning light was illuminated. The vehicle was taken to the dealer several times for the shaking. The vehicle was repaired by removing and replacing the…
The contact owns a 2024 BMW XM. The contact stated while driving 60 MPH the vehicle was shaking. The roll over, chassis, and improper steering warning light was illuminated. The vehicle was taken to the dealer several times for the shaking. The vehicle was repaired by removing and replacing the tires; however, the failure recurred. The contact stated that the control arm needed to be replaced; however, the part was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 5,200.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11012103Customers may report issue with Personal eSIM operation, to include: Personal eSIM does not finish the set-up process in the vehicle Telephone function via eSIM is not possible WiFi Hotspot function cannot be used Streaming video service via the BMW Theatre Screen is not possible
- 11012099Customers may report issue with Personal eSIM operation, to include: Personal eSIM does not finish the set-up process in the vehicle Telephone function via eSIM is not possible WiFi Hotspot function cannot be used Streaming video service via the BMW Theater Screen is not possible
- 11012096Customers may report that the Central Information Display (CID) side of the Multifunction Display flickersonce on and off. This flickering is not continuous but may occur once every 15 to 50 seconds. No fault memory entry is stored for this customer complaint.
- 11010933Wastegate Valve Actuator Return
- 11010765Due to a software error in the BCP, the Calibration Identification Number (CAL ID) and the CalibrationVerification Number (CVN) of the vehicle are not stored correctly. They are generated with eachprogramming session and are used to identify official BMW software.
- 11010764Due to a software error in the BCP, the Calibration Identification Number (CAL ID) and the CalibrationVerification Number (CVN) of the vehicle are not stored correctly. They are generated with eachprogramming session and are used to identify official BMW software.
- 11010756Electric driving: A power reduction while electric driving Electric driving is not possible even though the high voltage (HV) battery is sufficiently charged Starting of the internal combustion engine (ICE): There is a noticeable cutting in of the ICE when it starts The cutting in of the ICE is slower Check Control Message (#2390): Engine is starting Please wait. The possibility of the electric drive not starting the ICE Hybrid Driving: Reduced acceleration Jolts during upshifts Delays during downshifts Possible stored fault codes- EGS-EME: 039A2A EGS-EME, temperature sensor, coolant: Excess temperature 039A2B EGS-EME: Excess temperature BA0842 EGS-EME, temperature sensor, coolant circuit: upper threshold value exceeded BA0845 EGS-EME, temperature sensor, coolant circuit: Gradient implausible DME: 034D5C Cooling failed: Inverter
- 11009555When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
- 11008992Improved diagnostic software for the brake system.
- 11008120When the navigation app is opened in the vehicle, the navigation map is not displayed. Instead, the navigation loading screen is shown on a constant loop and the message "Navigation starts" is displayed.
- 11008107Improved diagnostic software for the brake system.
- 11006735A rattling noise can be heard emanating from the area of the rear seat backrest of the second row ofseats. The noise does not occur when the rear seat backrest is folded down.
- 11005239A software error in the automatic air conditioning control unit allows the electric auxiliary heater to keep the heating and air conditioning system awake, causing a drain on the electrical system.
- 11005226While driving at low speeds (15-40 mph) on flat road surfaces, a knocking noise from the front axle may beheard during steering wheel movements.
- 11002827Voluntary emissions recall 24e-a02: valvetronic
- 11002677Customer perceptions: Vehicles with optional equipment 01CR -Remote Engine Start. The Remote Engine Start selection is missing in the Pre-conditioning sub-menu The Remote Engine Start can be selected using the vehicle key. However, the Remote Engine Start isnot carried out. The Check Control message (number 2055) appears: Remote engine start not available Vehicles with optional equipment 07ME - M Drivers Package: The increased maximum speed is not reached Vehicles with optional equipment 01MB - M Drive Professional: The M MODE TRACK is no longer available Only the M MODES ROAD and SPORT are available Applies to all the customer perceptions: Chance of the error occurring: Very rare, sporadic Both faults listed below are entered in the DME fault memory: 021280 - DME: Certificates (type 1) not ready And 021283 - DME, Secure Feature Activation: Secure Token check still running or unchecked Secure Token present Motor vehicles affected: Vehicles with engine S68T Vehicles with drive unit XB1T
- 11002675While driving on rough/uneven roads, a rattling sound can be heard from the tailgate.
- 11002657Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function
- 11000636Delivery Stop Front Lower Seat Belt
- 11000563At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned.
- 11000533Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function
- 11000529In vehicles that are not mapped to a BMW ID, the manual time setting option is not selectable (greyed-out)in the System Settings menu. Time cannot be manually set in the vehicle.
- 11000509The overhead reading lights are not bright enough on SP21 (Service Pack 2021) vehicles.
- 10253898BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.
- 10253896BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.
- 10253342BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.
- 10252280The connection between the LED module and the light tube inside the upper/top headlamp housing is damaged.
- 10252135After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote control receiver at the rear right (FBD5s HR): Programming defective 80424F Remote control receiver at the rear left (FBD5s HL): Programming defective
- 10252039This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct basic steps that should be followed when addressing and diagnosing battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) charging issues.
- 10252029This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the basic procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home charger AC Level 1/Level 2 - Flexible Fast Charger/hard wired Wallbox, or a Public AC Level 2, or DC Level 3 - Fast Charging Station Note: All PHEV and BEV vehicles may be affected.
- 10252023The original Conditioned Based Service (CBS) Key data point closed with 23-07 soft ware, all CBS systems are now collectively under analysis.
- 10250743A knocking, thump-type noise may be heard from the front axle during straight-ahead driving on uneven road surfaces at low speed, e.g., below 40 mph.
- 10250742When using the Key Reader to retrieve Condition Based Service (CBS) information from the customers key, no data is stored.
- 10250604One or more of the LED daytime runninglights are dim or discolored, such as this example in which the inner light is yellowed.
- 10250365Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics.
- 10249437The basic conditions for initializing the power windows are not met.
- 10249031Check Engine light is on IHKA has stored fault 80131C IHKA: 12V voltage sensor plausibility
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10249018At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
- 10248088Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions (disconnections) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position 4. Missing Condition-Based Service (CBS) data
Every BMW XM model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.