2010 Buick Lacrosse
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Buick › Lacrosse › 2010
These records cover every 2010 Buick Lacrosse. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2010 Buick Lacrosse. Newest first.
General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio…
Risk and remedy
Risk
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio…
Risk and remedy
Risk
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
Owner complaints
189 complaints6 involved a crash9 involved a fire8 injuries
What owners report most
Latest complaints
- Forward collision avoidance › Automatic emergency braking · Service brakes · Steering
Two warming lights come on when I turn the steering wheel - the ABS and the stability control light. When I turn the steering wheel both of these lights turn on. I viewed a video about this problem and the suggestion was made that the problem could be a safety issue and that it might be corrected…
Two warming lights come on when I turn the steering wheel - the ABS and the stability control light. When I turn the steering wheel both of these lights turn on. I viewed a video about this problem and the suggestion was made that the problem could be a safety issue and that it might be corrected by setting the car on a level spot and then turning the key to the on position (but not starting it) and then turn the steering wheel as far as it would go to the right and then to the left as far as it will go. Then turn the key to turn the car on. The problem I had trying that was that the steering wheel seemed to be locked in its neutral position so I was unable to perform that fix.
- Electrical system · Exterior lighting · Vehicle speed control
I purchased a vehicle August 2, 2024 from Kingdom auto sales. The car was inspected July 2024 in which it passed shortly after the car wouldn’t go over 40 mph. It would say it’s an over speed. The car runs hot and the parking assist light won’t go off May 25, 2025 I was driving on the highway in…
I purchased a vehicle August 2, 2024 from Kingdom auto sales. The car was inspected July 2024 in which it passed shortly after the car wouldn’t go over 40 mph. It would say it’s an over speed. The car runs hot and the parking assist light won’t go off May 25, 2025 I was driving on the highway in the car lost power and the speed was reduced after getting off the highway lost control of the steering wheel due to the stability and hit a guard rail. no reports was made. I contacted the dealership in which I haven’t been contacted and problem not resolved.
- Power train
The transmission (randomly) fails to upshift. 1st to 2nd gear. Cold or hot. Start or in morion. Transmission was last serviced at 120,000 miles.
- Visibility › Sun/moon roof assembly
The contact owns a 2010 Buick LaCrosse. The contact stated that while driving at approximately 60 MPH with the A/C activated, there was a loud shattering sound coming from the roof of the vehicle. The vehicle was steered to the side of the road and inspected, and the contact became aware that the…
The contact owns a 2010 Buick LaCrosse. The contact stated that while driving at approximately 60 MPH with the A/C activated, there was a loud shattering sound coming from the roof of the vehicle. The vehicle was steered to the side of the road and inspected, and the contact became aware that the sunroof had exploded. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 250,000.
- Suspension
The contact owns a 2010 Buick Lacrosse. The contact stated that while driving at 35 MPH, the contact heard an abnormal sound from the rear of the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 21V00F000 (SUSPENSION). The manufacturer was not notified of the failure. The failure mileage was 156,000.
- Engine
The said vehicle was being serviced at loganville auto center. When I went to pick it up on february 9, 2024, the mechanic came out and showed me that two of the tubes were leaking and this would become a serious problem. He gave a recall sheet issued on december 13, 2023 that there was a recall…
The said vehicle was being serviced at loganville auto center. When I went to pick it up on february 9, 2024, the mechanic came out and showed me that two of the tubes were leaking and this would become a serious problem. He gave a recall sheet issued on december 13, 2023 that there was a recall involving our car for this very same issue. I called gm the next day and they stated that our car didn't come out of the barn they were recalling. I explained to them it was already happening to our car and the person stated that our vin number may be added later. I called on april 8TH and they stated it had not been added to the recall list. This car onbly has 61,230 miles on it. This IS a serious issue and it should be covered under this recall because they know that IS more widespread than what vin numbers they have included.
- Electrical system · Engine · Vehicle speed control
The car continues to have serious engine issues. I keep getting a service Stability track and Engine Power Reduced warning. It has happened to me on the expressway and the car will not accelerate past 20 miles per hour. I had the car repaired on October of last year (3 months ago) and the issue…
The car continues to have serious engine issues. I keep getting a service Stability track and Engine Power Reduced warning. It has happened to me on the expressway and the car will not accelerate past 20 miles per hour. I had the car repaired on October of last year (3 months ago) and the issue persists. I decided to research online and this seems to be a major issue going on with Buicks. It sounds like GM has done nothing to remedy the malfunction. Many people state that even the dealers can seem to fix the issues and have no clue as to why this happens. This is a serious and life threatening mechanical failure that needs to be addressed.
- Electrical system · Exterior lighting
I have known issues w/my 2010 Buick lacrosse CXL ABS light on
- Electrical system · Vehicle speed control
I get Reduced Engine Power and Service Stabilitrak messages. Engine Code P2138 is prevalent. The car will not accelerate, nor maintain highway speeds, forcing the driver to pull off the road and shut off the car. The warning message returns under normal driving conditions. This code points to…
I get Reduced Engine Power and Service Stabilitrak messages. Engine Code P2138 is prevalent. The car will not accelerate, nor maintain highway speeds, forcing the driver to pull off the road and shut off the car. The warning message returns under normal driving conditions. This code points to several components [Accelerator Pedal Position (APP) Sensor, Throttle Body Assembly with Sensor, Manifold Absolute Position (MAP) Sensor, etc...] All of which I have replaced. It is rumored that General Motors knows that it is a problem and the true fix is to replace the wire(s) and seal or replace the connector. Refer to GM Technical Service Document 070604019F
- Air bags · Suspension
Safety recall was never done passenger presence module has a code
- Electrical system
Electronic Stability Control Systems (ESC) activates a couple times a week every other month for several years. Multiple Warning lights flash, needles on two dials rotate erratically resulting in sudden changes in vehicle handling and deceleration, and on wet roads which cause me difficulty in…
Electronic Stability Control Systems (ESC) activates a couple times a week every other month for several years. Multiple Warning lights flash, needles on two dials rotate erratically resulting in sudden changes in vehicle handling and deceleration, and on wet roads which cause me difficulty in maintaining the vehicle's desired path of travel and desired vehicle speed, and could result in a crash without warning. I have a video. Its scary. Had it looked at twice and paid a lot but it keeps happening.
- Service brakes
antilock brake system-the round magnetic sensor that is attached to the wheel bearing hub-had both back ones have parts of the magnet ring break off and one front one completely fall off. this causes loss of antilock brake system. this happened within the last two years.
- Suspension
The contact owns a 2010 Buick Lacrosse The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer…
The contact owns a 2010 Buick Lacrosse The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Engine
The contact owns a 2010 Buick LaCrosse. The contact stated while driving approximately 15 MPH, the vehicle shut off without warning. The vehicle was towed to the residence. The contact stated that no warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 67,000.
- Suspension
The contact owns a 2010 Buick LaCrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the…
The contact owns a 2010 Buick LaCrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Air bags › Sensor › Occupant classification › Front passenger
The contact owns a 2010 Buick Lacrosse. The contact stated that the passenger occupant sensor would fail to operate with an occupant in the seat. The contact also stated that the service air bag warning message would intermittently illuminate on the instrument panel while driving at various speeds…
The contact owns a 2010 Buick Lacrosse. The contact stated that the passenger occupant sensor would fail to operate with an occupant in the seat. The contact also stated that the service air bag warning message would intermittently illuminate on the instrument panel while driving at various speeds, with a passenger seated in the seat. The dealer was notified of the failure but offered no assistance for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.
- Suspension
The contact owns a 2010 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the…
The contact owns a 2010 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Engine · Steering
While driving on highway the engine stopped suddenly and steering wheel was locked. The car had to be towed to repair shop.
- Electrical system · Unknown or other
I was driving on the 99 freeway when my car turned completely off! I could have been killed!!!!! The check engine light came on and service stabilitrak was on the screen. Then it would not start. There was no warning at all. I got it fixed (so I thought by one mechanic) and it happened again.…
I was driving on the 99 freeway when my car turned completely off! I could have been killed!!!!! The check engine light came on and service stabilitrak was on the screen. Then it would not start. There was no warning at all. I got it fixed (so I thought by one mechanic) and it happened again. So I took it to the Buick dealer and they fixed it(so I thought) and it happened again. It is now at the Buick dealership and they told me it is the control module on the computer and quoted me 996 dollars!!!! I looked up online and found that other people have had the same problem with their 2010 Buick Lacrosse. Seems to be a manufacturers defect and needs to be reported and recalled.
- Engine · Unknown or other
While driving, the engine shuts down and restarts. At the same time, all four door locks unlock and lock. In most cases, the issue happens once and does not reappear for that trip. The worst can have it do this at least three times. Once, I did notice an alert message appears on my console that…
While driving, the engine shuts down and restarts. At the same time, all four door locks unlock and lock. In most cases, the issue happens once and does not reappear for that trip. The worst can have it do this at least three times. Once, I did notice an alert message appears on my console that disappeared as soon as it happened. This instances appear not to be as bad, since I had the battery replaced (Shortly after this issue appeared, the battery went from being a "good" battery, to a dead one. Nevertheless, these issues do happen on a periodic basis.
- Suspension
The contact owns a 2010 Buick LaCrosse. The contact received notification of NHTSA campaign number 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that…
The contact owns a 2010 Buick LaCrosse. The contact received notification of NHTSA campaign number 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Suspension
TL* the contact owns a 2010 buick lacrosse. The contact received notification of nhtsa campaign number: 20v764000 (suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to fairey chevrolet cadillac (2885 st matthews rd, orangeburg, sc 29118; (803) 937-4751)…
TL* the contact owns a 2010 buick lacrosse. The contact received notification of nhtsa campaign number: 20v764000 (suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to fairey chevrolet cadillac (2885 st matthews rd, orangeburg, sc 29118; (803) 937-4751) and superior motors, inc. (835 five chop rd, orangeburg, sc 29115: (803) 387-0735) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Power train · Steering
TL* the contact owns a 2010 buick lacrosse. The contact stated that while driving at various speeds, the vehicle would shut-off as the service power steering message was displayed on the instrument panel. The contact stated she waited approximately 15-20 minutes to restart the vehicle. The vehicle…
TL* the contact owns a 2010 buick lacrosse. The contact stated that while driving at various speeds, the vehicle would shut-off as the service power steering message was displayed on the instrument panel. The contact stated she waited approximately 15-20 minutes to restart the vehicle. The vehicle resumed normal operation. The contact had taken the vehicle to several independent mechanics who were unable to duplicate the failure. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The approximate failure mileage was 94,400.
- Air bags
TL* the contact owns a 2010 buick lacrosse. The contact stated that the service air bag warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the driver's side air bag needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 112,986.
- Suspension
TL* the contact owns a 2010 buick lacrosse. The contact received notification of nhtsa campaign number: 20v764000 (suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to ourisman chevrolet of marlow heights (4400 branch ave, marlow heights, md 20748) where…
TL* the contact owns a 2010 buick lacrosse. The contact received notification of nhtsa campaign number: 20v764000 (suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to ourisman chevrolet of marlow heights (4400 branch ave, marlow heights, md 20748) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010651This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006849This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
- 11006711This service bulletin provides diagnostic repair information for customer concerns of Engine Run-On, Rough Running, Malfunction Indicator Lamp (MIL) Illuminated.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006353This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
- 11006293This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
Every Buick Lacrosse model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.