2023 Cadillac Redundant Lyriq

Recalls

1 recall names the 2023 Cadillac Redundant Lyriq. Newest first.

• Electrical system › Instrument cluster/panel

  Sep 22, 2022NHTSA 22V710000186 vehicles

  General Motors, LLC (GM) is recalling certain 2023 Cadillac LYRIQ vehicles. A software error in the driver video display control module may cause the instrument panel to go blank.

  Risk and remedy

  Risk

  A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

  Remedy

  GM will update the video display control module software, free of charge. Owner notification letters were mailed November 15, 2022. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222379510.

  Full recall details →

Owner complaints

What owners report most

1. Electrical system2
2. Forward collision avoidance1
3. Service brakes1

Latest complaints

• Jun 16, 2023CA500 mi
  Electrical system
  The contact owns a 2023 Cadillac Lyriq. The contact stated that after entering the vehicle, she became aware that none of the electronics were functioning as needed, and the vehicle failed to start. Upon a tow truck operator jump starting the vehicle, the high-voltage warning light illuminated on…

  The contact owns a 2023 Cadillac Lyriq. The contact stated that after entering the vehicle, she became aware that none of the electronics were functioning as needed, and the vehicle failed to start. Upon a tow truck operator jump starting the vehicle, the high-voltage warning light illuminated on the instrument panel. The vehicle was towed to the dealer, who failed to diagnose the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V367000 (Electrical System) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 500.

• Mar 15, 2023DC
  Electrical system · Forward collision avoidance › Automatic emergency braking · Service brakes
  Electric emergency brake light engaged engaged parking brake. Parking brake is unable to be disengaged with the control making the vehicle unable to move. Car is able to be put in drive, reverse and neutral but cannot move as the brakes are locked. Car is on the way to a dealership for them to look…

  Electric emergency brake light engaged engaged parking brake. Parking brake is unable to be disengaged with the control making the vehicle unable to move. Car is able to be put in drive, reverse and neutral but cannot move as the brakes are locked. Car is on the way to a dealership for them to look at it but without knowing what causes this or when it could be a safety concern to anyone driving or who needs to use their vehicle to get away.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10233201Customer Satisfaction Program - Due to an update with the software for the Super Cruise and Surround Vision System, vehicles that are in Open status will be temporarily suspended in Investigate Vehicle History (IVH). IVH will be manually changed from an Open status to a Closed status.
• 10232948Customer Satisfaction Program - Certain vehicles may have a condition in which the reverse rim wheel valve clearance has limited space to use standard air chucks when adjusting tire pressure. Dealers will provide customers with Valve Stem extensions.
• 10232938Customer Satisfaction Program - certain vehicles may have a condition where the Super Cruise and Surround Vision features are not activated. Dealers are to reprogram the image processing module and if necessary, reprogram the short range radar sensors.
• 10232845This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update.
• 10232833This Preliminary information communicates to the technicians that if they have a Lyriq that comes in for this concernto Double USB Update theA11 radio receiver while GM is working on a solution.
• 10232826This Preliminary information communicates to the dealer of codes that set not to clear,unhook 12 volt power or program any module until discussing case with GM TAC. Once TAC case is started we will be reqesting the service managers name for a disptch ofthe FSE to gather a data dump for engineering review.
• 10232825This Preliminary information communicates that Serial Data Authentication is required prior to programming a replacement Radio.
• 10232821This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 10232808This Preliminary information communicates that the steering wheel maybe contacting the column covers and to inspect for the turn signal switch bracket to be correctly installed on the steering column.
• 10232805This Preliminary information communicates that a U1962 may be found setting current in the Image Processing Module 1 Processor 2 with no MIL or service messages.
• 10232792This Preliminary information communicates to the technicians that if they have a Lyriq that comes in for this concernto replace the A11 radio receiver while GM is working on a solution.
• 10232785This Preliminary information communicates That a service door latch system message maybe displayed with no related DTC's.
• 10232784This Preliminary information communicates to inspect the left front headlamp leveling sensor for being bent if a service Headlamps message or clunk is heard from the left front over bumps.
• 10232469This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
• 10232288This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10232283This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
• 10232275This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
• 10232205Service Update - certain vehicles have a windshield molding retainer bracket width that is above the specification. Dealers will inspect retainer width, bend retainer bracket tabs and apply primer to affected bends.
• 10232143This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
• 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
• 10232076This service bulletin provides repair information to correct a customer concern of Wireless Charging Intermittent When Using Samsung Phones at Offset Positions.
• 10232069This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 10232053Customer Satisfaction Program - General Motors is temporarily suspending Customer Satisfaction Program N222378271. Due to an update with the software for the Image Processing Module, vehicles that are in Open status will be temporarily suspended in Investigate Vehicle History (IVH). IVH will be manually changed from an Open status to a Closed status
• 10231895This warranty administration bulletin provides policy information for chargers that are covered under the terms of a 3-year Limited Parts Warranty from the date of purchase.
• 10231893This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
• 10231678This Preliminary information communicates that a vehicle with the code ofP0F39 can and should be repaired by updating the BECM as long as this has not been done prioly for the same concern.
• 10231671This Preliminary information communicates to the technicians that if they have a Lyriq that comes in for this concernto replace the A11 radio receiver while GM is working on a solution.
• 10231654This Preliminary information communicates that Serial Data Authentication is required prior to programming a replacement Radio.
• 10231644This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
• 10231636This Preliminary information communicates of reduced propulsion message with out MIL is a concern that is being updated through an upcoming OTA update. the concern does not effect the operation of the vehicle and no repairs are needed at this time. We encourage customers to accest all OTA updates when they come available.
• 10231631This Preliminary information communicates that the upper compressor mount could be twisted causing a vibration or noise concern while the compressor is running.
• 10231626This Preliminary information communicates that a BCM calibration is preventing the ability to learn transmitters to the vehicle
• 10231519This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
• 10231518This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
• 10231374This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
• 10231321This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
• 10231302This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10230959Customer Satisfaction Program - On October 27, 2022, General Motors released Customer Satisfaction Program N222384530 with an initial vehicle population of 21. We are adding the remaining 139 VINs to the involved vehicle population. Important: An initial supply of part numbers 87849010, 86777479, 85515565 and 11549309 were pre-shipped to dealers that had vehicles in new vehicle inventory on October 27, 2022. The pre-ship completed at the end of October. All other vehicles in the involved population will need to order through Customer Care and Aftersales. The parts required for this program are on restriction through the GM Technical Assistance Center (TAC). Please contact TAC at telephone number US 1-877-446-8227 (Action Center prompt) or Canada 1-800-263-7740 for English or 1-800-263-7960 for French. Customer Letter Mailing The customer letter mailing for the third phase will begin in January. Global Warranty Management (GWM) The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated January 3, 2023. A Stock VIN list is not included as our records show there are no vehicles in dealer new inventory.
• 10230706This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

Every Cadillac Redundant Lyriq model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.