2017 Cadillac XTS

Owner complaints

What owners report most

1. Electrical system10
2. Unknown or other8
3. Suspension3
4. Power train2
5. Steering2
6. Structure1
7. Vehicle speed control1
8. Back over prevention1
9. Visibility/wiper1
10. Electronic stability control (esc)1

Latest complaints

• Apr 11, 2025NC
  Fuel/propulsion system · Power train
  In 2019, GM released service bulletin 18-NA-358 that confirms the company's knowledge of of defective parts in transmissions. I have a 2017 Cadillac XTS experiencing these symptoms and GM should be responsible for parts failing due to metal shavings. This needs to be a recall. The transmissions…

  In 2019, GM released service bulletin 18-NA-358 that confirms the company's knowledge of of defective parts in transmissions. I have a 2017 Cadillac XTS experiencing these symptoms and GM should be responsible for parts failing due to metal shavings. This needs to be a recall. The transmissions are not getting gas, shuddering, and stalling when accelerating. This shuddering has almost caused me to be in many accidents. The vehicle owner should not be responsible for replacing expensive parts and entire transmissions due to metal shavings stalling transmissions.

• Jan 16, 2025FL125,000 mi
  Vehicle speed control
  The contact owns a 2017 Cadillac XTS. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the accelerator pedal became stuck, and the vehicle accelerated excessively. The…

  The contact owns a 2017 Cadillac XTS. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the accelerator pedal became stuck, and the vehicle accelerated excessively. The contact stated that the failure had occurred several times. The contact stated that the failure occurred once while the contact was driving in a shopping store parking lot and the vehicle crashed into five staged shopping carts. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The vehicle was inspected by an inspector sent by the manufacturer; however, the failure could not be duplicated. The failure mileage was approximately 125,000. The VIN was unavailable.

• Aug 9, 2023OR
  Electrical system · Service brakes · Steering
  Numerous problems for a year have been: engine dies while driving, car totally dead with new battery, display partially black randomly or totally black along with radio display black, park assist is turned off. Headlights turn off and on by themselves; The latest is driving up a hill @ 25 mph, the…

  Numerous problems for a year have been: engine dies while driving, car totally dead with new battery, display partially black randomly or totally black along with radio display black, park assist is turned off. Headlights turn off and on by themselves; The latest is driving up a hill @ 25 mph, the steering wheel jerked hard to the right at 2 different times. Had I not had a solid grip on the wheel, it would have taken down a 500 foot drop and we wouldn't be here today. This last episode is the first time their OBD was able to read anything. It read "no communication to steering, no communication to brakes, radio, dash display" and other no communications. This car is unsafe to drive and should be recalled or taken off the road. It has been to 2 dealerships and so far have not identified anything that gives me faith in the reliability in the vehicle.

• May 10, 2023TX
  Suspension

  Rear suspension not holding air. Rear suspension went flat while driving in highway. Had to pull over due to sudden rough ride

• Apr 28, 2023NC
  Electrical system
  The major component of this car IS the cue screen. The cue screen IS connected to the ability to defrost and cooling/heating system in the vehicle. Currently, the cue screen IS frozen and the operations of varies systems are at a halt. This IS a safety issues. Currently due to leather seats unable…

  The major component of this car IS the cue screen. The cue screen IS connected to the ability to defrost and cooling/heating system in the vehicle. Currently, the cue screen IS frozen and the operations of varies systems are at a halt. This IS a safety issues. Currently due to leather seats unable to cool in extreme heat and have had some minor burns also, the cooling sysyem IS not working due to the freezing of the cue screen, there are many complaints of this matter since 2013. There should be a recall on this issue for safety.

• Oct 26, 2022NY
  Suspension
  With no warning and only 45000 miles on car rear air suspension motor failed on expressway! I quickly noticed my steering anti red seemed out of control! I quickly pulled over not knowing what was wrong. My husband came to meet me and immediately asked what was in my trunk! I told him nothing he…

  With no warning and only 45000 miles on car rear air suspension motor failed on expressway! I quickly noticed my steering anti red seemed out of control! I quickly pulled over not knowing what was wrong. My husband came to meet me and immediately asked what was in my trunk! I told him nothing he said my back tires were 1/4 inch from hitting wheel well. The rear end was so low if I did not pull over and hit a bump or rock my tire would of hit top of body of car! I would of lost control of car! Thank god I pulled over when I did it could of killed me or someone else in road! I contacted GM within hrs of it happening! As I looked it up on line it said some of my make and model were recalled and safety admin was looking into it! Went back and forth with Gm and dealer and 2 1/2 weeks later still pursuing GM! There is now a claim in for full reimbursement and still have not heard back! My car was out of warranty but this is a huge safety issue! I could of been killed in that car! It will kill someone’s if they do not address this! Lots of calls on my end where it seemed like they were concerned and eager to help! Turned out to be lots of waiting for non returned calls and them not doing anything at this point! Last call was Friday last week when they put in for full reimbursement and a promise to call me by Tuesday! No call so I called today where again I was promised to hear back by end of today! I will attach service receipt! The rear end was so low that tow truck damaged bottom of my bumper! Somebody again is going to be injured or killed from this! Hopefully they don’t deny my reimbursement from this complaint and dealer west Herr Chevy of Rochester wanted nothing to do with any help GM was going to do not sure if that is why I was getting run around from GM! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• Aug 29, 2021OH
  Unknown or other

  The CUE system freezes up and is unusable. It is intermittant.

• Aug 12, 2021NY
  Electrical system · Exterior lighting

  $70k for a vehicle and the screen spidered. Cadillac says not under recall. Not usable.

• Jul 28, 2021NY
  Unknown or other · Visibility/wiper

  The cue system on my Cadillac cracked and it’s affecting my screen. No music no navigation. No air nothing and an annoying beep every 60 seconds.

• Dec 2, 2020NV70,000 mi
  Back over prevention · Electrical system
  TL* the contact owns a 2017 cadillac XTS. The contact stated that while operating the vehicle the human machine interface module malfunctioned causing the back up camera not to display while the vehicle was in reverse. The vehicle was taken to the local dealer findlay cadillac located at 993 auto…

  TL* the contact owns a 2017 cadillac XTS. The contact stated that while operating the vehicle the human machine interface module malfunctioned causing the back up camera not to display while the vehicle was in reverse. The vehicle was taken to the local dealer findlay cadillac located at 993 auto show dr, henderson, NV 89014 who diagnosed that the human machine interface module was faulty and needed to be replaced. The module was replaced and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 70,000.*dt consumer stated same failure happened in 2013 cadillac xts.*jb

• Jul 7, 2020WV64,000 mi
  Electrical system · Unknown or other
  Last year, we bought our car from a dealership used. We noticed the cadillac cue was very glitchy. We took it into the dealership and they calibrated the system. We were on a trip using the gps and it glitched several times. Had to pull over and set up our phones. Nothing works in the cadillac cue…

  Last year, we bought our car from a dealership used. We noticed the cadillac cue was very glitchy. We took it into the dealership and they calibrated the system. We were on a trip using the gps and it glitched several times. Had to pull over and set up our phones. Nothing works in the cadillac cue when this happens. Climate control, gps, apps, wifi, and music. Took it back, told it was no longer under warranty and gm was aware of all the issues yet refuse to do a recall. Dealership said eventually it would shatter. Well, yesterday, we got in our car and noticed it had in fact shattered. Top right corner and bottom left corner. This IS a huge hazard as it would cut someone. The system glitches whether the car IS moving or setting still in park. Called gm today and they basically said it was on us.

• Dec 6, 2019TX52,000 mi
  Suspension
  2017 XTS, rear suspension air bags fail while driving, stoped and even parked. While driving at highway speeds or just parked rear end will drop unexpectedly. The rear end will start to bounce with just the slightest uneven road. This cause the driver to have to fight to stay in control of car and…

  2017 XTS, rear suspension air bags fail while driving, stoped and even parked. While driving at highway speeds or just parked rear end will drop unexpectedly. The rear end will start to bounce with just the slightest uneven road. This cause the driver to have to fight to stay in control of car and slow down very fast. With traffic behind it can cause someone to hit you from rear. Car has been to dealer several times and cadillac say everything IS normal. However after leaving dealer it continues to happen. Cadillac has know about this for many years and ignores the problem on the XTS. The rear end will drop to a level the you can not even touch the top of the tire or even the middle. Almost touching the ground at rear. First time was april 2019 right after warranty was out. The said I needed shocks 1500.00 did not do anything but drain my wallet. Cadillac needs to own up to the problem and fix it.

• Sep 11, 2019VA53,000 mi
  Electrical system

  The cue screen locks up and becomes inoperable several times a day. it causes the heat or a/c to not work properly and I am unable to use any function. The failure prevents me from properly heating or cooling the vehicle, use the nav function, and the screen will automatically reprogram my settings, make beeping noises, and become a significant distraction while driving. Safety related issue.

• Sep 2, 2019NY50 mi
  Electronic stability control (esc)

  While I'm driving even like 50 mile hit the break for a reason car completely stalled no power for break or steering or anything you cannot move the car anyplace I almost hit the person in front of me and I almost got hit in the back it has been the end of last year and it keeps happening. Recently I took it to the tailor five times he had no idea what IS that.

• Aug 1, 2019OK55,000 mi
  Steering
  On 4 separate occasions over the last few months the power steering has quit working while driving. has happened while turning and while driving straight. has happened while accelerating and while driving constant speed. After stopping, turning engine off and then restarting the problem goes…

  On 4 separate occasions over the last few months the power steering has quit working while driving. has happened while turning and while driving straight. has happened while accelerating and while driving constant speed. After stopping, turning engine off and then restarting the problem goes away. I do get a message that power steering IS out on the dash but it IS very evident when it goes out. internet search says this IS a problem on other models and recall issued. dealer says no such recall on my vehicle.

• Jul 25, 2019GA
  Electrical system
  The major component of this car IS the cue screen. The cue screen IS connected to the ability to defrost and cooling/heating system in the vehicle. Currently, the cue screen IS frozen and the operations of varies systems are at a halt. This IS a safety issues. Currently due to leather seats unable…

  The major component of this car IS the cue screen. The cue screen IS connected to the ability to defrost and cooling/heating system in the vehicle. Currently, the cue screen IS frozen and the operations of varies systems are at a halt. This IS a safety issues. Currently due to leather seats unable to cool in extreme heat and have had some minor burns also, the cooling sysyem IS not working due to the freezing of the cue screen, there are many complaints of this matter since 2013. There should be a recall on this issue for safety.

• Jun 30, 2019NJ33,500 mi
  Electrical system · Unknown or other
  The cadillac cue screen freezes while I am driving the car (vehicle in motion - or could be stopped at red light, but engine IS on). this has happened dozens of times during the past 1 year that I have owned the car. I am suddenly unable to increase/decrease volume, change radio station, cannot…

  The cadillac cue screen freezes while I am driving the car (vehicle in motion - or could be stopped at red light, but engine IS on). this has happened dozens of times during the past 1 year that I have owned the car. I am suddenly unable to increase/decrease volume, change radio station, cannot use gps, cannot adjust anything on the cue screen -- it IS completely frozen. the only way to get it working again - pull off to side of road. Shut engine off; get out of car; lock the car doors; re-enter the car; start the vehicle engine - usually the cue screen IS once again responsive at this point. this IS a major pain as during a recent 1 hour drive to pennsylvania, it happened 4 times and I had to pull over to the shoulder of interstate highway I-195. Exiting any vehicle on an interstate highway IS somewhat nerve-racking.

• Jun 30, 2019NJ33,500 mi
  Electrical system · Unknown or other
  Problem #1 - trunk opens by itself (sometimes while vehicle IS stationary & locked (i.e., parked for the night - engine off); other times the trunk opens by itself while I am driving/moving (engine obviously on); other times while the engine IS on and the vehicle IS stationary (i.e., vehicle IS at…

  Problem #1 - trunk opens by itself (sometimes while vehicle IS stationary & locked (i.e., parked for the night - engine off); other times the trunk opens by itself while I am driving/moving (engine obviously on); other times while the engine IS on and the vehicle IS stationary (i.e., vehicle IS at idle). I know for a fact that these episodes occurred without me pressing the trunk button - whether it be the inside/door trunk button; key fob trunk vutton; or the trunk release on the trunk itself. it IS a safety hazard to have the trunk suddenly open while driving at 70 mph or while driving at 35 mph (can happen at any speed, including 0 [zero]). it IS a security matter as when parked and the trunk opens by itself, it leaves me vulnerable to theft of my property. problem #2 - driver door lock. the driver's door mysteriously unlocks at times (only the driver's door unlocks -- the other 3 doors remain locked) - . So far, this only occurs while the engine IS off and the vehicle IS stationary and parked. I have noticed by now that on over 10 occasions, my drivers door (only) IS already unlocked when I approached the vehicle. the "passive lock" feature IS on, so the car automatically locks itself as I walk away from it (and I always listen for horn chirp while walking away indicating that the car has locked itself). Other times, I double-check the locking by either using the key fob or depress the inside power lock power door lock switch or press the unlock/lock small button on the exterior driver door handle. when I find the driver's door unlocked, it IS impossible for me to manually re-lock the car. If I press the interior power door lock button, all 4 door locks lock momentarily, then all 4 doors unlock themselves - (so now all 4 doors are unlocked). The only way for me to lock the car at this point IS to use the key fob.

• Mar 14, 2019PA19,563 miFire
  Unknown or other

  TL* the contact owned a 2017 cadillac XTS. After the contact parked and exited the vehicle, the entire vehicle caught fire. The fire department was called and extinguished the fire. No one was injured. The vehicle was destroyed. The vehicle was not taken to a dealer or diagnosed. The manufacturer was contacted. The failure mileage was 19,563. *js

• Nov 16, 2017CA
  Unknown or other

  The lane departure and lane keep assist, both safety features, do not work with any degree of consistency. They only work occasionally. 2 dealers confirmed the problem but without a factory fix they are unable to remedy the problem.

• Oct 28, 2017MI400 mi
  Electrical system
  Purchased my 2017xt5 9/13/2017. while driving down a main street, I stopped for a light. when the light turned green, the car would not move. could not turn it off nor could I try to put it in another gear. a kind gentleman, who was behind me, got out of his car and asked if I was okay. I…

  Purchased my 2017xt5 9/13/2017. while driving down a main street, I stopped for a light. when the light turned green, the car would not move. could not turn it off nor could I try to put it in another gear. a kind gentleman, who was behind me, got out of his car and asked if I was okay. I told him the car would not move. he tried. no luck.. I got behind the wheel again and tried to shut it off, again. eventually, it shut off. I pressed the started again and it rebooted. very scary... Prayed that I would make it home. next at, called the dealer. even afraid to drive it in for fear of it stopping but I was close to home. the dealer kept it for 3 days. could not find out what was wrong but was told that they could not diagonose it unless it stopped. my brother took his car in for repairs and told his mechanic that my car stopped, just idled, in the middle of a main street and started laughing. but his mechanic said "was it a cadillac"? my brother said yes. the mechanic said that the company was having trouble with the electric system and have not been able to find the trouble. besides that, I had to have the spray for the wipers adjusted. now, my sun roof does not work. I am afraid to drive this car. I want to give it back. what should I do????

• Oct 12, 2017MA4,500 mi
  Power train

  XT5 has a transmission shudder, between 16mph and 50mph, with the aisin af50-8 transmission. Gm reports no problem with the aisin. Cadillac technician drove vehicle and did notice shudder. Next step, involve gm engineer. If he doesn't find an issue, I have to live with the shudder.

• Mar 24, 2017MO4,900 miCrash
  Structure › Body

  Pulled into parking space. Vehicle went to auto stop/start. Wife thought engine was off and pressed park on shift lever. Engine restarted and vehicle lunged into post.

• Feb 22, 2017MD
  Unknown or other
  Alamo rental car put my wife and son and me in a 2017 cadillac XTS at denver international airport on thursday 2 february 2017. while driving to boulder on a 75-mph highway I had to adjust the driver's seat. adjusting the driver's seat meant also having to adjust the mirrors. I knew I could…

  Alamo rental car put my wife and son and me in a 2017 cadillac XTS at denver international airport on thursday 2 february 2017. while driving to boulder on a 75-mph highway I had to adjust the driver's seat. adjusting the driver's seat meant also having to adjust the mirrors. I knew I could adjust the mirrors by feeling for buttons with my left hand. unfortunately, one of the button options was designed to collapse the side mirrors; this I did not know. imagine my surprise when, at highway speeds, both side mirrors disappeared. I tried to undo my unexpected error but could not succeed by touch. my wife and son had to serve as "human side mirrors" until, after many miles with no exit, I could make a series of right-hand turns, stop in a parking lot, and consult an owner's manual online. why would general motors have designed the side mirrors to be collapsable while the car was in motion? I might imagine wanting to collapse the mirrors while rolling slowly into a tight parking space or garage, but I can think of no excuse for allowing the collapse function to operate while driving at highway speeds. we could have been killed. anyone could have been killed.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Desiccated Air Bag Inflator Rupture

  EA21002Opened Sep 17, 2021Open
  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…

  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
• 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
• 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
• 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
• 11011420This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
• 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
• 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
• 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
• 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
• 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
• 11010493This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
• 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
• 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
• 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
• 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
• 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
• 11007687This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
• 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
• 11007155This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
• 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

Every Cadillac XTS model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.