2012 Caterpillar CT660
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2012 Caterpillar CT660. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2012 Caterpillar CT660. Newest first.
Caterpillar Inc. (Caterpillar) is recalling certain model year 2012-2013 CT660 trucks manufactured August 2011 through August 2012, and equipped with feature code 0504501, 0504504, or 04EWM Reduced Stopping Distance (RSD) brake linings and with or without feature code 04WCS Greased For Life front air S-cam brakes. In the affected vehicles, the brake S-cam…
Risk and remedy
Risk
S-cam bracket fractures may result in an inoperative brake on the affected wheel. This will cause the vehicle to pull to one side unexpectedly during braking and/or increase the stopping distance. Either result may increase the risk of a crash.
Remedy
Caterpillar will notify owners, and dealers will replace the S-cam brake assemblies with a brake assembly with cast spiders and S-cam tube bracket assemblies with reinforced gussets, free of charge. The recall began on April 11, 2014. Owners may contact Caterpillar at 1-888-614-4328.
Caterpillar is recalling certain 2012 and 2014 Caterpillar CT660 heavy duty trucks manufactured by Navistar between October 31, 2011, and January 23, 2013. Certain side marker lamps and/or reflective tape were not applied to these vehicles, which have a length of 30 feet or longer. Thus, these vehicles fail to conform to the requirements of Federal Motor…
Risk and remedy
Risk
Missing side marker lamps and/or reflective tape reduces the visibility of the truck to others, which increases the risk of a vehicle crash.
Remedy
Caterpillar will notify owners, and dealers will repair the vehicles free of charge. The recall began on April 262013. Owners may contact Caterpillar at 1-800-447-4986.
Caterpillar IS recalling certain model year 2012-2013 ct660 commercial trucks, manufactured from december 2, 2010, through january 26, 2012, and equipped with bendix ATR-6 traction relay valves. in extremely cold conditions, these bendix relay valves may potentially develop internal leakage. internal leakage can lead to air pressure being delivered to…
Risk and remedy
Risk
Unexpected continuous brake application can cause the brakes to overheat and lead to a fire. unexpected continuous brake application can cause the driver to lose control of the vehicle, increasing the risk of a crash. also, the brakes may be applied without illuminating the brake lights, failing to give proper warning to other drivers.
Remedy
Caterpillar will notify owners, and dealers will repair the vehicles free of charge. owners may contact caterpillar at 309-675-5658.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10158770Product Link models PL121/321s will stop sending data after April 6th, 2019. Date codes will appear as if coming from the past so the customer interface (UI) will not recognize those back dated messages and no data will appear in the UI.
- 10117891Sheppard Gearbox and Power Steering Pump Specifications Are Now Available - Specification charts are now available for Sheppard power steering gearboxes and power steering pumps on the above listed machines. Table 1 is the specification chart for the Sheppard power steering gearboxes. Table 2 is the specification chart for the power steering pumps.
- 10117890Body and Chassis Paint Guidelines - This general field guideline applies to all CT660 Vocational Trucks for paint/body inspection.
- 10117889CT11 and CT13 Valve Cover Bolts - The valve covers on the CT11 and CT13 engines contain bolts that have different lengths.
- 10117888Rear Axle Alignment Specifications - The following tables display rear axle alignment specifications and target values. Use the target values when readjusting the rear axle alignment.
- 10117887CT11, CT13, and CT15 Cooling System Flush After Oil Cooler - In the event of an oil cooler failure, engine oil may have entered the cooling system and mixed with the engine coolant. This special instruction contains the procedure for flushing and cleaning the contaminated cooling system.
- 10117886SART Module Diagnostic Procedure for Certain On Highway Trucks - The technician may notice that a code below is active or inactive. The customer might not mention a warning light for this code alone. Diagnostic Information and procedures for the Stand Alone Real Time clock (SART) module-related codes are explained in this Special Instruction.
- 10117885Proactive Inspection Sheet for Certain CT660 On-Highway Trucks - Certain Cat CT660 On-Highway Trucks could experience known product early hour failures. These trucks will benefit from the completion of the following proactive truck inspection. One by one go through the inspection sheet and perform all known documented repairs to each and every item on the check sheet. Proper execution of these repairs will help reduce customer failures and down time.
- 10117884CT660 Instrument Gauge Cluster - Gauges, including speedometer, tachometer, transmission oil temperature, and others are reading erratically or having incorrect values. These gauges are all part of the primary cluster on the vocational truck. Many clusters are being returned NFF. A detailed description of the actual problem in SIMSi or the claim story is needed.
- 10117883Gage Cluster Transmission Oil Temperature Is Inaccurate After Cluster Replacement - The transmission oil temperature gage reads maximum when a new gage cluster is installed. The gage cluster should not be replaced when transmission oil temperature reads maximum after new cluster is installed. The cluster should be flashed to the 1.3 software for NON SCR trucks. SCR trucks have the correct software installed.
- 10117882CT660 Vision Link "Ghost Codes" Instrument Cluster Generated Codes - Ghost codes show up on Vision Link, but not on the ECM's. The gauge cluster can generate some fault codes. The only way to read these codes are on Vision Link.
- 10117881ECM Mount Modification - The engine harness can rub on the harness mounting location of the ECM mount. If the ECM mount is removed from the engine for any reason, perform the modification to the wire harness mount and inspect the harness.
- 10117878PRODUCT SUPPORT PROGRAM FOR INSPECTING THE 396-3793 ENGINE WIRING HARNESS AND POSSIBLY REPAIRING THE ENGINE WIRING HARNESS ON CERTAIN CT660 ON HIGHWAY TRUCKS - Inspect the engine wiring harness for all possible rub points and verify the harness routing and clipping. If necessary, make any and all repairs to engine wiring harness. Refer to the attached Rework Procedure.
- 10117877PRODUCT SUPPORT PROGRAM FOR INSTALLING A GROUND WIRE FOR THE AC COMPRESSOR CLUTCH SOLENOID ON CERTAIN CT660 ON HIGHWAY TRUCKS - There is not a ground wire to the AC relay coil. The deactivation of the AC compressor clutch solenoid will not work properly. Thermal switch and pressure switches will not work properly and on certain CT660 On Highway Trucks failure of the AC compressor can occur. Install a ground wire for AC relay inside of fuse/breaker panel of the truck. Refer to the attached Rework Procedure.
- 10117876Procedure to Install the High Pressure Fuel Pump on the CT660 On Highway Truck - This Special Instruction provides the necessary information in order to install the high-pressure fuel pump on CT660 On Highway Truck.
- 10117875Certain CT660 Trucks with Manual Transmissions Have Been Disengaging Out of Select Gears - Certain CT660 trucks with manual transmissions have been popping out of select gears. The popping out of gear is caused by the shift tower experiencing interference with the lower shift boot. This problem affects trucks that were built before April 30th, 2013. In order to prevent interference between the shift tower and the lower shifter boot, trim the lower shifter boot using scissors or a knife to make a hole that is three inch in diameter, centered on the shifter bar when the shifter bar is in the neutral position.
- 10117874A/C Refrigerant Quantity Is Incorrect for CT660 On Highway Trucks - In table 14 in chapter 6 of System Operation, Disassembly and Assembly, and Specifications, UENR1844-01 the refrigerant quantity is incorrect. The refrigerant quantity for CT660 On Highway Trucks (all engines) is 1.70 kg (3.75 lb), 1700 g (60oz)
- 10117873PRODUCT SUPPORT PROGRAM FOR REPLACING THE CLUTCH LEVER AND ROD ASSEMBLY ON CERTAIN CT660 ON HIGHWAY TRUCK - The existing clutch lever and rod assembly does not allow for proper clutch adjustment on certain CT660 On Highway Trucks. If the existing clutch lever components are not replaced, proper adjustment may not be able to be achieved.
- 10117871Replacement Procedure for Fuel Injection Pump on Certain CT11 and CT13 Engines in CT660 Vocational Trucks -
- 10117870PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR CONTROL VALVE (ACV) CONNECTOR ON CERTAIN CT660 ON HIGHWAY TRUCKS - Some ACV connectors were produced with plugs installed backwards in empty connector cavities. This could permit water intrusion, which could short the terminals. This may lead to ACV failure or EGR cooler plugging. This repair will involve reinstalling the plugs in the correct orientation to ensure the connector is tightly sealed.
- 10090140Excessive engine oil consumption on CT13 engines with scr - on certain CT13 engines with scr, carbon can build up on the top lands of the pistons and cause the piston rings to stick, leading to loss of oil control in the power cylinders and increased oil consumption. An updated cylinder kit IS now available to address this condition.
- 10090139The intake throttle valve IS causing regeneration issues on certain on-highway truck engines - customers may experience frequent regenerations, low power, and unit unable to complete a regeneration or soot load accumulation issues. Inspect the itv connector for any issues like backed out pins, corrosion, or looseness. Form a connection with engine diagnostics and run an obfct.
- 10090137Coolant pipe leaks on certain ct660 on highway trucks - the new coolant pipe with support bracket has been updated to be more robust and improved service life.
- 10090083Recalibration of cat ct660s 13L electronic control module (ecm) IS now available for certain on-highway trucks to improve re-enableing of the on-board diagnostic monitor and fault reaction.
- 10090062Recalibration of cat ct660 15L electronic control module (ecm) IS now available for certain ct660son-highway trucks to improve exhaust after treatment, egr, oxygen sensor and cold start issues.
- 10090053Aftertreatment outlet nox sensor internal water shield installation - water intrusion can cause the malfunction or failure of the aftertreatment outlet nox sensor on vertical exhaust configurations. The recommended repair IS to install a rain shield which prevents water from traveling down vertical exhausts from contacting the outlet nox sensor.
- 10089399Product support program for replacing the number two clutch seal housing fasteners on certain ct660 on-highway trucks -this revised service letter replaces the 28aug2015 (revised 24sep2015) service letter. Changes have been made to the parts needed and action required. The existing 9x-2045 screws can loosen on certain ct660 on-highway trucks. If the existing 9x-2045 screw fails damage to the number two clutch can result. Refer to sepd1961 "an improved fastening process for the number two clutch seal housing IS used on certain CX31 and CX35 transmissions" for rework instructions when performing a before failure repair. Refer to uenr0125 when performing an after failure repair where resultant damage to the transmission may need to be addressed.
- 10089398CT11 and CT13 cylinder head crack inspection guide - CT11 and CT13 cylinder heads are cracking in the field. This technical information bulletin (tib) provides a guide for determining the severity and impact of cylinder head cracks on CT11 and CT13 engines.
- 10089397Product support program for replacing the number two clutch seal housing fasteners on certain ct660 on-highway trucks - this revised service letter replaces the 28aug2015 (revised 10sep2015) service letter. Changes have been made to the service claim allowances. The existing 9x-2045 screws can loosen on certain ct660 on-highway trucks. If the existing 9x-2045 screw fails damage to the number two clutch can result. Refer to sepd1961 "an improved fastening process for the number two clutch seal housing IS used on certain CX31 and CX35 transmissions" for rework instructions when performing a before failure repair. Refer to uenr0125 when performing an after failure repair where resultant damage to the transmission may need to be addressed.
- 10089352Product support program for replacing the number two clutch seal housing fasteners on certain ct660 on-highway trucks - the existing 9x-2045 screws can loosen on certain ct660 on-highway trucks. If the existing 9x-2045 screw fails damage to the number two clutch can result. Refer to sepd1961 "an improved fastening process for the number two clutch seal housing IS used on certain CX31 and CX35 transmissions" for rework instructions when performing a before failure repair. Refer to uenr0125 when performing an after failure repair where resultant damage to the transmission may need to be addressed.
- 10089346Product support program for replacing the radiator core on certain ct660 on highway trucks equipped with a CT15 engine - the existing radiator core can crack in cold climates on certain ct660 on highway trucks equipped with a CT15 engine. If the existing radiator core fails it can/will develop a coolant leak. Remove the existing radiator core and have a local radiator shop build a replacement core and re-install.
- 10089337Extended life coolant (elc) exhibiting nitrite depletion in machines equipped with aluminum radiators-nitrites in extended life coolant (elc) can react with the aluminum cooler to produce elevated ph and low nitrite levels in schedule oil sampling (s@o@s) samples. As there are multiple issues that can contribute to the depletion of nitrite, contact your local cat dealer to request level 2 coolant analysis if nitrite depletion IS experienced.
- 10089317Ecpc valves may fail on cat transmission systems. Usage of non-cat parts in transmission system, 244-3114 modulating valve gp may experience failure modes. Caterpillar recommends usage of a known cat part.
- 100789732010 caterpillar CT11 and CT13 engine egr cooler service plan - this special instruction describes the egr cooler service plan for the 2010 caterpillar CT11 and CT13 engine.
- 10078971Installation instruction for intermittent wiper switch for certain on highway truck - the purpose of this document IS to provide recommended installation instruction for intermittent wiper switch. Note: cat units built prior to february 2013 were equipped with a three state switch.
- 10078969Spn 190 fmi 0 engine overspeed vehicle event fault for cat CT11 and CT13 engines -
- 10078967Spn 3055 fmi 15 below minimum with maximum command troubleshooting for certain ct660 on highway trucks - this special instruction provides the information to diagnose and troubleshoot below minimum and maximum command on the machines listed above.
- 10078966Spn 3055 fmi 1 no start due to low rail fuel pressure troubleshooting for certain ct660 on highway trucks - this special instruction provides the information to diagnose and troubleshoot low rail fuel pressure on the machines listed above.
- 10078965Spn 111 fmi 1 2010-2013 CT11 and CT13 coolant consumption - this technical information bulletin (tib) addresses low coolant (spn 111 fmi 1) and/or coolant consumption on 2010 to 2013 CT11 and CT13 liter engines. The procedure will guide the user through common failure areas, diagnostic tools, srts, and warranty filing.
- 10078947CT13 3361-3 defsp temp out of range high fault code diagnostics - the document below shows the repair procedure for the 3361-3 defsp temp out of range high fault code.
Every Caterpillar CT660 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.