2011 Chevrolet HHR
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › HHR › 2011
These records cover every 2011 Chevrolet HHR. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2011 Chevrolet HHR. Newest first.
UCI-FRAM Group is recalling certain LS1328 ignition Switches sold as Wells LS1328, Duralast LS1328, Airtex 1S6097, and Carquest 53-27479, and LS1497 Ignition Switches sold as Wells LS1497, Duralast LS1497, Airtex 1S10961, and Carquest 53-27967, for use on various General Motors model and model year vehicles during repair and replacement of the original…
Risk and remedy
Risk
If the ignition switch moves from the run position to accessory, the car would stall and the air bags will not deploy in the event of a crash, increasing the risk of personal injury to the occupants.
Remedy
UCI-FRAM Group has notified its purchasers to quarantine and return all inventory. Any switches already installed in vehicles will be replaced by GM dealers as part of NHTSA recall 14V-047, free of charge. UCI-Fram's purchasers should contact UCI-FRAM Group at 1-800-890-2075. GM vehicle owners requiring additional information on that recall campaign should contact GM at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac) or 1-800-553-6000 (Saturn).
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Risk and remedy
Risk
If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy
General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model…
Risk and remedy
Risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Owner complaints
203 complaints13 involved a crash3 involved a fire16 injuries
What owners report most
Latest complaints
- Fuel/propulsion system
Started with gas smell and I was able to see gas dripping down from fuel pipeline in the rear wheel driver side.
- Latches/locks/linkages › Doors › Latch
The contact owns a 2011 Chevrolet HHR. The contact stated that while approaching the locked vehicle, the contact noticed that the rear driver's side door had failed to latch securely and was open. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was…
The contact owns a 2011 Chevrolet HHR. The contact stated that while approaching the locked vehicle, the contact noticed that the rear driver's side door had failed to latch securely and was open. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 42,495.
- Fuel/propulsion system
Last week, I noticed fuel leaking out from the bottom of my vehicle on the rear passenger side in my driveway after returning home. I had my vehicle towed into a local shop to get looked at. The shop informed me that my entire fuel line assembly needed to be replaced. They stated that the metal…
Last week, I noticed fuel leaking out from the bottom of my vehicle on the rear passenger side in my driveway after returning home. I had my vehicle towed into a local shop to get looked at. The shop informed me that my entire fuel line assembly needed to be replaced. They stated that the metal assembly has rusted and corroded over time. At the time of this writing, my vehicle is still in the shop awaiting to get fixed. It is available to be inspected upon request. There are no warning signs on my computer system prior to this. This leaking fuel could have put myself and my family at risk for harm due to the fire risk.
- Fuel/propulsion system
Fuel lines corroded just like millions of other HHR's. Gas is leaking. What does it take to have a recall on this? Does someone really have to be killed?
- Air bags · Electrical system · Steering
There is a serious electrical glitch that's in the computer, that causes the car to perform poorly at a slow speed, which cases the steering to become very hard to turn, and maintain lanes while driving. All lights, warnings, and gauges fluctuate back and forth, while the bell inide the car when stared keeps chiming.
- Fuel/propulsion system
Fuel line/gas leaking from faulty tube carrying ignitable flammable fluid...no warning just smell and sighting at stop..went to savoy IL dealer immediately and had replaced @ 1k cost approx. 2+ yrs ago...cel
- Fuel/propulsion system
fuel line leak
- Fuel/propulsion system
Fuel Line is leaking on back left rear. Other models have recall but i have a 2011 with the same exact problem
- Electrical system · Fuel/propulsion system
Fuel line/s started leaking just infront of the left rear wheel about 06/27/2023. Ignition switch started sticking about 06/22/2023.
- Fuel/propulsion system
I left vehicle running on my concrete driveway while I ran in the house to get my father for an errand. When I came outside and went to get into the vehicle I noticed a fire in the front of the rear wheel on the driver's side kind of dripping flames from the vehicle on to the concrete. Luckily I…
I left vehicle running on my concrete driveway while I ran in the house to get my father for an errand. When I came outside and went to get into the vehicle I noticed a fire in the front of the rear wheel on the driver's side kind of dripping flames from the vehicle on to the concrete. Luckily I reacted quickly enough to release the parking brake. [Car is a manual transmisson]. The car drifted forward [driveway has small downhill pitch]and I turned the motor off. Then I [luckily] ran over to a hose and brought it to the vehicle to extinguish the fire.
- Fuel/propulsion system
Fuel line is leaking in front of the rear driver's side tire. The lines are heavily corroded. It has not been officially inspected.
- Electrical system · Exterior lighting
The gauge cluster is not working.
- Fuel/propulsion system
Fuel line leaking on driver side rear
- Fuel/propulsion system
Fuel line is rusted and leaking. This is apparently in numerous models and prior years as well. This metal piece on the fuel line is leaking. Fuel leaks out no matter how short of time you drive. I’m concerned with a fire and live on a fixed disability income and it’s food or the vehicle which I need to get to the doctor.
- Fuel/propulsion system
While refueling the vehicle several weeks ago I noted a strong smell of gasoline. I did not see any visible fuel leak at the gas station. Drove the vehicle home approximately 10 miles, 20 minutes travel time. Gasoline smell persisted. On exit from the vehicle the smell became strong and I observed…
While refueling the vehicle several weeks ago I noted a strong smell of gasoline. I did not see any visible fuel leak at the gas station. Drove the vehicle home approximately 10 miles, 20 minutes travel time. Gasoline smell persisted. On exit from the vehicle the smell became strong and I observed a liquid dripping/pooling under the vehicle on the driveway. Drips were occurring from the driver side rear of the vehicle slightly in front of the left rear wheel approximately 6 inches interior from the edge of the vehicle. After 15 minutes the drips subsided. Vehicle has not been used or moved since this incident.
- Fuel system, gasoline
The contact's son owns a 2011 Chevrolet HHR. The contact stated while driving approximately 35 MPH, he smelled the odor of gasoline inside the cabin of the vehicle. The contact stated that he had noticed the smell a few weeks earlier but disregarded the odor. The contact stated that while he was…
The contact's son owns a 2011 Chevrolet HHR. The contact stated while driving approximately 35 MPH, he smelled the odor of gasoline inside the cabin of the vehicle. The contact stated that he had noticed the smell a few weeks earlier but disregarded the odor. The contact stated that while he was driving, he noticed a trail of fluid on the roadway behind the vehicle. The contact also noticed a puddle of gasoline underneath the vehicle once the vehicle was parked. The contact stated that the leak was nearby the driver's side rear tire and exhaust pipe. The contact stated no warning light was illuminated, however he noticed that the fuel consumption was rising. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 121,000.
- Exterior lighting
The contact owns a 2011 Chevrolet HHR. The contact stated that while driving at an undisclosed speed, the headlamps became dim, the bulbs then blew out and headlamps became inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 139,784.
- Fuel/propulsion system
Fuel line is rusted, strong smell of Fuel, needs a total replacement.
- Fuel/propulsion system
The fuel line on the drivers side just in front of the rear tire is leaking fuel.
- Fuel/propulsion system
Fuel brake line on driver's side rear wheel corroded and sprung a leak. Leaky area was wrapped in a heat protecting shield and which probably collected water and caused the excessive corrosion. I notice many other similar complains regarding Chevy HHRs.
- Fuel/propulsion system
Fuel line rusted and leaks
- Fuel/propulsion system
A small gas leak developed in the fuel line....
- Unknown or other
I have owned 2 Chey HHR. On both vehicles, the inside driver door handles have broken within a year of ownership. Cheap plastic door handles did not last as they should. It is not replacing just the door handle, but you have to take apart the whole door and replace the complete mechanism. I very expensive fix. I had to roll down driver window in order to reachoutside and open door from outside the vehicle.
- Fuel/propulsion system
I am a former master certified mechanic from 1982 to the mid 90's. I also have a mechanical engineering degree and worked at GM for 22 years. I owned this vehicle since November 2014 and recently sold it to my girlfriends daughter. I have done all the repairs on this vehicle since 2014. I was told…
I am a former master certified mechanic from 1982 to the mid 90's. I also have a mechanical engineering degree and worked at GM for 22 years. I owned this vehicle since November 2014 and recently sold it to my girlfriends daughter. I have done all the repairs on this vehicle since 2014. I was told there was a strong fuel odor coming from the vehicle. Upon inspection, I found the fuel lines rusted and leaking in front of the left rear tire where they contact a plastic holder. The evaporative lines are in the same bundle and are also rusted and will fail soon. The mileage on this vehicle is 201k miles.
- Fuel/propulsion system
Fuel line leak by rear driver side tire. Vehicle was hard to start then ran fine as had lost fuel pressure while sitting not running. Noticed fuel on ground by tire contacting dealer Monday for repair.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006644This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
Every Chevrolet HHR model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.