On certain medium duty trucks equipped with zf model 8018 steering gears, the steering gear may have been produced incorrectly. a steering gear with this condition may produce the feeling of hitting a curb and a cracking or pinging sound when the steering wheel IS turned.
Risk and remedy
Risk
The steering wheel position may be off-center and increased effort may be required when turning, increasing the risk of a crash.
Remedy
Dealers will inspect for certain date codes and verify the mileage on steering gears and replace gears as necessary. the recall began on october 25, 2007. owners may contact chevrolet at 1-800-630-2438; GMC at 1-866-996-9463; or isuzu at 1-800-255-6727.
Certain 2003-2005 model year 4500/5500 series chevrolet kodiak, school bus chassis, and GMC topkick vehicles; and 2003-2004 model year GMC school bus chassis vehicles equipped with an 8.1L engine and hydromax brake system. the power steering hose may come into contact with a portion of the intermediate steering shaft. a hole could be worn in the hose and…
Risk and remedy
Risk
If there IS sufficient amount of fluid loss, the driver will hear a noise from the power steering pump, the brake warning light and warning tone will activate. increased effort may be required for steering and braking, increasing the risk of a crash.
Remedy
Gm will notify its customers and dealers will reroute the power steering hose. if the steel braiding of the hose IS exposed, dealers are to replace the hose free of charge. the recall began on july 12, 2005. owners may contact chevrolet at 800-630-2438 or GMC at 866-996-9463.
On certain pickup trucks and sport utility vehicles, the galvanized steel tailgate support cables that retain the tailgate in the full open (horizontal) position may corrode, weaken, and eventually fracture. if both cables fractured, the tailgate would suddenly drop and strike the top surface of the rear bumper.
Risk and remedy
Risk
Anyone sitting or standing on the horizontal surface of the tailgate when both cables fractured could be injured by falling from the tailgate. on vehicles that have had the bumper removed, the tailgate may drop even lower. additionally, if there IS cargo on the tailgate the cargo may fall off if the support cables fracture.
Remedy
Dealers will replace the cables. interim owner notification began on april 7, 20004. the recall began on september 24, 2004, when replacement parts were available, and will continue through october 29, 2004. owners should contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438 or GMC at 1-866-996-9463, or visit www.mygmlink.com, and enter your vehicle identification number.
Certain medium duty trucks equipped with the optional caterpillar diesel engine (LG5) option were built with a misrouted battery cable that could come in contact with the exhaust pipe. the conduit and the nylon cable coating could degrade to the point where the copper wire strands of the cable are exposed.
Risk and remedy
Risk
If the cable strands contacted the exhaust pipe a short circuit could cause the battery cable coatings to ignite and possibly lead to an engine compartment fire.
Remedy
Dealers will inspect the battery cable for proper routing and reroute the cable if necessary. owner notification began october 25, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or GMC at 1-800-462-8782.
TL* the contact owns a 2003 chevrolet kodiak. The contact stated that there was oil leaking under the vehicle near the fuel injector and the engine area. The vehicle was towed to a dealer where it was diagnosed that the oil injector needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 69,000. The vin was not available.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10114474This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
10114470This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
10114431This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
10114408This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
10114352This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
10114343This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
10114342This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
10114299This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
10113843This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
10113837This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
10113787This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
10113720This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
10113664This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow.
10113662This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
10113654This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
10113652This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
10113483This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information.
10112641This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
10112401This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Technician may find Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723. Technician should follow published Service Information diagnostics for Diagnostic Trouble Code P0701 first. Technician will also ensure the fluid level is at the top of the hot band when the transmission fluid temperature is 175 Fahrenheit. Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723 can set by the following fluid service/filter change, transmission service involving removing the pan, low fluid level caused by leaks, or after long periods of storage. If the fluid level has been properly checked using the HOT check procedure listed in Service Information document 2408059 and any of the Diagnostic Trouble Codes reset during a cold start inspect the internal suction filter for possible cracks. If no other concerns are found inspect for a stuck lube regulator valve in the pump cover due to debris.
10112116This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
10112013This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
10096026This preliminary information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that IS missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
10059989Summary to be provided on a future date.
10042986General motors: information provided by bulletin for all 2012 and prior general motor trucks and passenger vehicles regarding the adjustable comfort and custom upholstery of the driver and the passenger head restraint.
10039488Gm: the ABS warning light ison and ABS wheel speed sensor trouble codes are stored.
10037570Gm: on some truck models there IS some frame corrosion. Updated on 5/2/2012.
10036204Chevrolet/gmc: delayed or no drive and delayed or no reverse with dtc's, range inhibit. Model years 2001-2013. Updated on 06/08/2011. Updated on 06/16/2011. Updated 11/26/12. Updated 12/4/2013
10036044Chevrolet/gmc: replacement rear stabilizer bar (relocate link brackets). If the rear stabilizer bar needs replacing, the new bar IS shorter and will require relocation of the stabilizer bar link brackets.
10033631Isuzu/gmc/chevrolet: diagnostic information for inoperative air seats, air horn and/or exhaust brake and release of new auxiliary air compressor relay and pressure switch on rpo K16 vehicles.
10032455Chevrolet/gmc: brake assist pump motor on and warning light/chime. Owners may comment when turning the steering wheel with the brake applied that the hydraulic brake assist pump turns on and the brake warning lamp and chime may sound. Models chevrolet kodiak, c4500-c7500, conventional cab, t series, tilt cab, c6500-c7500; GMC topkick, c4500-c7500, conventional cab, t series, tilt cab, t6500-t7500.
10032452Gmc/chevrolet: service brake soon indicator with dtc c0272. Some customers may state the service brake soon indicator comes on. May also comment the audible brake warning buzzer IS sounding.
10032397Gmc/chevrolet: fluid leak at steering gear input shaft. All c series models. When repairing a power steering fluid leak at the steering gear input shaft stub seal beware that the pressure seal IS not available from gm spo parts. Updated 3/11/11.
10025183Passenger side front outside door handle inoperative (replace outside door handle).