2020 Chrysler Voyager
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chrysler › Voyager › 2020
These records cover every 2020 Chrysler Voyager. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2020 Chrysler Voyager. Newest first.
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226…
Risk and remedy
Risk
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Owner complaints
13 complaints1 involved a crash
What owners report most
Latest complaints
- Back over prevention
The contact owns a 2020 Chrysler Voyager. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image froze and displayed the previous image from the last time the vehicle was reversed. The contact stated that on…
The contact owns a 2020 Chrysler Voyager. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image froze and displayed the previous image from the last time the vehicle was reversed. The contact stated that on other occasions, the camera image was distorted or appeared blank. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.
- Steering
Intermittent power steering failure while driving. Wife cannot turn it causing near misses during turns. Steering restored IF turn off ignition and restart engine.
- Steering
Power steering stops working while driving. Very difficult to turn vehicle Intermittent Failures with no pattern. Local dealer replaced auxiliary battery yesterday in attempt to correct problem but did not solve the problem. Bought used 92000 miles.
- Engine
All of a sudden the van starts running very hard, trying to stall, the stop/start warning comes on, engine light comes on and the van has a lot of trouble accelerating. If the van will stall in the middle of the road it would put me, my kids and other cars around me at risk, especially if we are on…
All of a sudden the van starts running very hard, trying to stall, the stop/start warning comes on, engine light comes on and the van has a lot of trouble accelerating. If the van will stall in the middle of the road it would put me, my kids and other cars around me at risk, especially if we are on a fast highway. We took it to the dealer last year and they replaced all the coils and now the issue is happening again. No other professionals have inspected the vehicle but we are going to have to probably take it to the dealership to figure out what to do next. It is not safe to drive right now and I have 5 children that need to get safely to school
- Steering
There is a sticking of the steering wheel when I have a slow turn to the right or I am on a gradual curve to the right. The steering wheel "locks" temporarily and I have to tug to the left to get it to move back to the center position. I took note of an NTHSA warning about 2018/19 Pacifica models…
There is a sticking of the steering wheel when I have a slow turn to the right or I am on a gradual curve to the right. The steering wheel "locks" temporarily and I have to tug to the left to get it to move back to the center position. I took note of an NTHSA warning about 2018/19 Pacifica models having this issue and I wanted to report that my model is having the same issue. We purchased the vehicle used in 2025 and have had this issue within the last 30 days. I have not yet taken it to a dealership for assessment.
- Engine
Car completely stopped . After 2 months of checking the car I was told the motor is corroded. Bought the vehicle 2022 with no reports of any incidents
- Electrical system · Steering
I was turning left into a parking lot when my 2020 Voyager steering stopped working while it started to show all warning lights and the wipers went on, then it went dead, had to be towed on a flatbed to the dealership, and after 4 weeks with no solution in sight, I decided to bring it home and…
I was turning left into a parking lot when my 2020 Voyager steering stopped working while it started to show all warning lights and the wipers went on, then it went dead, had to be towed on a flatbed to the dealership, and after 4 weeks with no solution in sight, I decided to bring it home and research the solution myself, The problem came from the CAN bus connector located above the glove box, any short or voltage fluctuation from the wires out of the can bus causes the car to go into panic mode, sometimes making the steering wheel stop steering, and the engine to turn off, most of the times it renders the vehicle disabled. One of the connectors goes into the steering module attached to the electric steering column under the car, the pair of wires near the steering module was fused and exposed, touching each other, and the poor wire insulation, proximity of the engine exhaust pipe, and other hot components coupled with an excessive tight cable zip tie caused the damaged to the wire. Chrysler needs to replace wiring coming from the can bus connectors as damages to any of the wires cause wide failure of vital car components while driving. Case and point, a major safety issue with the Chrysler Voyager 2020 and possibly Pacifica 2020 as my steering wheel stopped working while making a left turn that could have caused a crash with incoming traffic. The vehicle was inspected by an authorized Chrysler Dealer, but after 4 weeks they were unable to find and fix the issue, they replaced the auxiliary battery and were trying to replace the RFH module by did not fix it, that's when I decided to remove the car and inspect it my self.
- Engine
Coolant is leaking inside cylinder 3, head gasket is blown at 62000 miles.
- Seats
When child was adjusting the recline in the driver side middle row bucket seat, the seat broke. The seat no longer stays in any recline position, and the seat no longer latches into place at the base and slides forwards and backwards. A system within the seat has failed. My 9 year old child’s…
When child was adjusting the recline in the driver side middle row bucket seat, the seat broke. The seat no longer stays in any recline position, and the seat no longer latches into place at the base and slides forwards and backwards. A system within the seat has failed. My 9 year old child’s safety was at risk, since the failure happened while she was in the seat and we were driving. The seat has not been inspected, but is available for inspection. There were no warnings of any kind before the failure. We were lucky we were close to home, and were not in an accident, or this could have been a lot worse. When I did a quick google search it shows that this seems to be a common problem for Chrysler vans, and should be corrected by Chrysler.
- Engine
Oil filter housing/ oil cooler catastrophic failure at 86519 miles pumping out oil and antifreeze and shutting vehicle down on i25 in Fort collins colorado creating hazard for us and other drivers. This is a known issue with this vehicle model and a recall has not been done from Chrysler. I repaired vehicle myself with an upgraded part from autozone.
- Service brakes
The contact owns a 2020 Chrysler Voyager. The contact stated that while driving at an undisclosed speed, the contact was not able to brake even though the brake pedal was fully depressed. The contact crashed into some logs because the brakes failed. The air bags did not deploy. The contact was…
The contact owns a 2020 Chrysler Voyager. The contact stated that while driving at an undisclosed speed, the contact was not able to brake even though the brake pedal was fully depressed. The contact crashed into some logs because the brakes failed. The air bags did not deploy. The contact was going 45mph at the time of the crash. The vehicle was towed to a yard. No warning light was illuminated. No police report was filed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,500
- Electrical system · Engine
Start stop light comes on and vehicle goes to limp mode or dies while driving, Check engine light also comes on.
- Engine · Power train
While drivng with the cruise control engaged and encountering a downhill speed increase of about 5 MPH, the transmission kicks down to engage engine breaking. However as the process starts, first the engine revs and will increase vehicle speed by about 5 MPH. An example is cruise set at 60, down…
While drivng with the cruise control engaged and encountering a downhill speed increase of about 5 MPH, the transmission kicks down to engage engine breaking. However as the process starts, first the engine revs and will increase vehicle speed by about 5 MPH. An example is cruise set at 60, down hill increases speed to 65, engine rev results in 70 MPH speed requiring heavy braking to regain control. I have tested this without the cruise engaged by shifting from D to L and engaging the kickdown process and engine accelleration in an identical manner. I have viewed the Chrysler Owner Forum and found many complaints of this occurance on Pacifica modesl since 2017. Most suggest it is a software problem. No component failed. My safety and the safety of others are at risk for the sudden increase in speed and demand for increased heavy braking. I have not contact the dealer since I have read all the prior Pacfica complaints and I believe Chrysler knows of the problem. No one has inspected the vehicle. No warnings are presented prior to the sudden accelleration. My vehicle can demonstrate this fault at any time or place.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011799Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.
- 11011774Backup Camera Poor Image Quality Inspection
- 11010748Reverse View Camera Inoperative After Recent Repair
- 11010511Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
- 11009570Switch and bezel - front door
- 11009559Module - inverter
- 11006965"Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB). "
- 11005525Liftgate Inoperative And Or Intermittently Will Not Open Or Close.
- 11005320"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
- 110048382 nd Row Seat Does Not Fold Using Easy Entry Handle.
- 11002828"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
- 11002752Motor - blower with wheel
- 11001466Power Sliding Door Inoperative Or Intermittently Will Not Open Or Close
- 11001459Suspected Engine Coolant Leak
- 11001198Suspected Engine Coolant Leak
- 11000992Checking Radio Software Level On A VP2 Radio
- 11000926Power Sliding Door Will Not Power Open And/Or Close Automatically.
- 11000861HCP Stuck In Plant Mode. Red Wrench Light On, Electric Drive Modes Disabled
- 11000195"PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."
- 11000169Brush - vacuum
- 10251817Revised Customer Satisfaction Notification Y40 ? Control Module Software Updates
- 10251816Customer Satisfaction Notification Y40 Control Module Software Updates
- 10251802International Warranty Bulletin ID-24-01 (XN1) eFlite Si-eVT Transmission Certain 2017 - 2023 Chrysler Pacifica (RU)
- 10251801Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)
- 10251785SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- 10251783Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 10248877Verifying Camshaft Diagnosis
- 10248848Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
- 10248575Water Leak At Upper D-pillar Or Liftgate Area
- 10248516CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- 10248512SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10248508Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.
- 10248505PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
- 10247953Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
- 10247948Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 10247934The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually
- 10247906ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10247905ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10244414Water Leak At Upper D-pillar Or Liftgate Area
Every Chrysler Voyager model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.