2011 Dodge RAM 5500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Dodge › RAM 5500 › 2011
These records cover every 2011 Dodge RAM 5500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2011 Dodge RAM 5500. Newest first.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the…
Risk and remedy
Risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Risk and remedy
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Risk and remedy
Risk
If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.
Risk and remedy
Risk
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy
On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is R16.
Owner complaints
23 complaints1 involved a crash2 involved a fire2 injuries
What owners report most
Latest complaints
- Wheels › Lugs/nuts/bolts/studs
The contact owns a 2011 Dodge Ram 5500. The contact stated that the manufacturer failed to provide an adequate Owner’s Manual that referenced the torque required on the lug nuts for the vehicle. The contact stated that the lug nuts were torqued very tightly during the manufacturing process. The…
The contact owns a 2011 Dodge Ram 5500. The contact stated that the manufacturer failed to provide an adequate Owner’s Manual that referenced the torque required on the lug nuts for the vehicle. The contact stated that the lug nuts were torqued very tightly during the manufacturing process. The contact referenced NHTSA Campaign Number: 21V398000 (WHEELS); as a possible cause for the failure. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The manufacturer was notified of the failure. The failure mileage was 14,700.
- Power train
TL* the contact owns a 2011 RAM 5500. The contact received notification of nhtsa campaign number: 17v821000 (power train) months ago. The manufacturer had not supplied the part to the dealer. The dealer (jeff wyler eastgate auto mall, 513-752-3447) was called and could not determine when the parts…
TL* the contact owns a 2011 RAM 5500. The contact received notification of nhtsa campaign number: 17v821000 (power train) months ago. The manufacturer had not supplied the part to the dealer. The dealer (jeff wyler eastgate auto mall, 513-752-3447) was called and could not determine when the parts would become available to schedule the recall repair. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Fuel/propulsion system
The metal stem that IS connected to the plastic housing acts as a guide for the springing action of the sender. As the fuel pump heated up, indicated by the black area on the fuel sender, it heated the metal tube and burned a hole through the tank. this caused a leak in the fuel tank and a spill of fuel in excess of 25 gallons at a gas station.
- Engine
Diesel exhaust fluid (def) system failure. engine light came on with warning to have serviced or vehicle would not start after xx miles. was def system, pipe, injector, and sensors.
- Electrical system · Engine
-Control modules require updates (ecm and tcm) which you have to pay $120.00 for the updates. It may cause drivability issues. -intake tube clamps need replacing which you can't buy the clamp you have to purchase the intake hose for $379.92.
- Fuel/propulsion system · Unknown or other
While driving, at random, a warning will display stating the following: "service def system. Engine will not start at 200 miles. See dealer" this has happened 10 or more times since we purchased the truck. We have the same problem with another 2011 dodge RAM 5500 which we purchased with this…
While driving, at random, a warning will display stating the following: "service def system. Engine will not start at 200 miles. See dealer" this has happened 10 or more times since we purchased the truck. We have the same problem with another 2011 dodge RAM 5500 which we purchased with this one. when we bring it to the dealer, they cant give an exact reason why this keeps occurring. They once told me "its because the vehicle was going 65 mph on the high way while towing a vehicle." the check engine light has been on in this vehicle since the month we purchased it. The dealership has a hard time shutting it off & keeping it off. this system lock-down of our RAM tow truck's IS unpredictable, and a major problem for our business & needs to be properly addressed and fixed.
- Unknown or other
This vehicle IS on the buy back program. chryslers 3RD party took several months to file the paperwork with a preliminary offer of 35 thousand dollars on the buy back. at the time they guaranteed that price and that it could not be lowered. now they are coming back and offering 24K for the same…
This vehicle IS on the buy back program. chryslers 3RD party took several months to file the paperwork with a preliminary offer of 35 thousand dollars on the buy back. at the time they guaranteed that price and that it could not be lowered. now they are coming back and offering 24K for the same vehicle and are refusing to speak to us under any circumstances unless we decline the offer or accept the offer. Fca and impartial services IS refusing to re-purchase or repair our vehicle that IS part of the 13v-527 campaign. we have been fighting with them non stop since october of 2015 and they are still refusing. this IS the second time I have attempted to reach nhtsa and even you guys are refusing to assist. so we still have a broken truck in our driveway that fca will not fix!!!!!!!!..updated 01/20/16 *bf
- Engine and engine cooling › Engine › Diesel · Fuel system, diesel
2011 dodge RAM 5500. attorney representing consumer writes in regards to vehicle fire and diesel fuel heater electrical connector recall notice. *smd
- Electrical system · Engine
TL* the contact owned a 2011 dodge RAM 5500. The contact stated that the vehicle caught on fire under the front of the vehicle near the engine compartment. The fire department was able to extinguish the fire. The vehicle was destroyed. It was unknown if a police and a fire report were filed. The…
TL* the contact owned a 2011 dodge RAM 5500. The contact stated that the vehicle caught on fire under the front of the vehicle near the engine compartment. The fire department was able to extinguish the fire. The vehicle was destroyed. It was unknown if a police and a fire report were filed. The vehicle was included in nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v527000 (steering); however, the recall notices were received after the vehicle was destroyed due to the failure. The manufacturer was notified of the failure. The failure mileage was not available.
- Engine · Fuel/propulsion system · Steering
TL* the contact owns a 2011 dodge RAM 5500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v527000(steering); however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded…
TL* the contact owns a 2011 dodge RAM 5500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v527000(steering); however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Fuel/propulsion system · Steering · Unknown or other
Received safety recalls #p65/nhtsa 14v-635 and #n63/nhtsa 13v-527 chrysler states in their notice that the parts are not available but they would send a letter to the vehicle owner when they are. have contacted the dealer several times to check on the parts. as of this date nothing has been…
Received safety recalls #p65/nhtsa 14v-635 and #n63/nhtsa 13v-527 chrysler states in their notice that the parts are not available but they would send a letter to the vehicle owner when they are. have contacted the dealer several times to check on the parts. as of this date nothing has been received from chrysler and the dealer hasn't an answer. this vehicle IS a fire dept emergency response vehicle. would like an update from chrysler. the fire dept just received another safety recall on this vehicle #P27. *tr
- Electrical system · Fuel/propulsion system
Contacted by chrysler on or about 12/1/2014, concerning recall, P65. This recall effects the diesel fuel heater assembly, which as notified by chrysler could cause a engine compartment fire. as of an inquiry on 2/18/2015, they still have no estimated time frame for making parts and repairs…
Contacted by chrysler on or about 12/1/2014, concerning recall, P65. This recall effects the diesel fuel heater assembly, which as notified by chrysler could cause a engine compartment fire. as of an inquiry on 2/18/2015, they still have no estimated time frame for making parts and repairs available. our first inquiry on 12-19-2014, yielded the same results. I contacted our local dodge dealer 2/18/2015, who stated "there are no parts available for the recall". *tr
- Steering
Left side tie rod end broke off and fell to the ground. this occurred in our parking lot as the truck pulled in at the end of the day. thankfully it didn't happen while he was driving. this IS a huge safety hazard!!!
- Steering
TL* the contact owns a 2011 dodge RAM 5500. The contact received a recall notification for nhtsa campaign number: 13v527000 (steering); however, the parts were not available to repair the vehicle. The dealer was unable to provide an estimated date for when the parts would become available. The…
TL* the contact owns a 2011 dodge RAM 5500. The contact received a recall notification for nhtsa campaign number: 13v527000 (steering); however, the parts were not available to repair the vehicle. The dealer was unable to provide an estimated date for when the parts would become available. The contact was informed that the parts were on back order. The manufacturer was notified. The contact had not experienced a failure.
- Visibility/wiper
The windshield washer fluid reservoir tank IS cracked and will not hold fluid. Driving into the sun the windshield needed clearing and no fluid to clean it. Basically driving blind until out of the glare. *tr
- Steering
TL* the contact owns a 2011 dodge RAM 5500. while driving various speeds, the power steering malfunctioned and caused the steering wheel to become very difficult to maneuver. the vehicle was taken to the dealer, who stated that the steering box was defective and needed to be replaced. the…
TL* the contact owns a 2011 dodge RAM 5500. while driving various speeds, the power steering malfunctioned and caused the steering wheel to become very difficult to maneuver. the vehicle was taken to the dealer, who stated that the steering box was defective and needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was not notified. the vehicle was not repaired a second time. the failure mileage was 60.
- Steering
TL* the contact owns a 2011 dodge RAM 5500. The contact received notification of nhtsa campaign number: 13v527000 (steering) however, the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
- Steering
TL* the contact owns a 2011 dodge RAM 5500. The contact stated that the vehicle emitted an abnormal noise. After inspecting the vehicle, the contact discovered that the driver's side tie rod was fractured due to a sheered outer bolt joint. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 16,908.
- Steering
TL* the contact owns a 2011 dodge RAM 5500. The contact stated that while driving approximately 5 mph, there was a sudden loss of steering power without warning. The contact was a independent mechanic where he diagnosed that the left outer tie rod was corroded and caused the steering cylinder to…
TL* the contact owns a 2011 dodge RAM 5500. The contact stated that while driving approximately 5 mph, there was a sudden loss of steering power without warning. The contact was a independent mechanic where he diagnosed that the left outer tie rod was corroded and caused the steering cylinder to bend. As a result, the left outer tie rod and the steering cylinder needed to be replaced. The manufacturer was notified of the failure and stated that the vehicle was not included in nhtsa campaign number: 10v657000 (steering). The vehicle was repaired. The approximate failure and current mileage was 47,621.
- Steering › Linkages › Tie rod assembly · Wheels
TL* the contact owns a 2011 dodge RAM 5500. The contact stated that while driving approximately 5 mph, there was a loud clunking sound from the driver's side of the vehicle. Upon inspection, it was found that the driver side tie rod end was fractured. The vehicle was towed to a dealer where it was…
TL* the contact owns a 2011 dodge RAM 5500. The contact stated that while driving approximately 5 mph, there was a loud clunking sound from the driver's side of the vehicle. Upon inspection, it was found that the driver side tie rod end was fractured. The vehicle was towed to a dealer where it was diagnosed that the tie rod needed to be replaced. The contact mentioned that the vehicle was previously repaired under the manufacturer's recall for the tie rod. The manufacturer was made aware of the failure. The vehicle was repaired but the failure recurred. The approximate failure mileage was 20,000 and the current mileage was 22,775. updated 9/10/13 *cn the consumer stated the vehicle also had excessive front tire wear. New steering tires were installed 3 times in a span of 2 years. There were 23,00 miles on the vehicle. Updated 9/13/2013*js
- Steering · Suspension
Driver was traveling east on nicholson lane, slowed to make a left turn onto nebel st. At which time he was traveling 10 mph or less. the driver made the turn and lost steering on the 2011 dodge RAM 5500 and went into the oncoming lane of traffic on nebel st. Striking 3 vehicles. the accident…
Driver was traveling east on nicholson lane, slowed to make a left turn onto nebel st. At which time he was traveling 10 mph or less. the driver made the turn and lost steering on the 2011 dodge RAM 5500 and went into the oncoming lane of traffic on nebel st. Striking 3 vehicles. the accident investigator determined the accident to be a mechanical failure. a chrysler representative said it was not. this IS the second 2011 dodge RAM 5500 that has had the same failure. both resulting in an accident. this accident involved other people and property. I have full documentation on the previous accident which happened in 2011 on a vehicle with vin: [xxx] which had approximately 65,000 miles at the time of the incident. I begged chrysler to look into the problem then, they denied any faulty parts and claimed the damage was a result of the accident. I have not touched the truck since the incident that occurred on 2/1/2013. please contact me so we can stop any further injury and or property damage. Thank you in advance for your time and attention to this matter. updated 3/28/13 *cn information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *Tr updated 05/09/2013 *js
- Steering
TL* the contact owns a 2011 dodge RAM 5500. The contact stated that while driving 5 mph, he heard a loud clunking sound. After inspecting the vehicle, the contact noticed that the tie rod had fractured. The contact mentioned that the vehicle was previously repaired under the manufacturer's recall…
TL* the contact owns a 2011 dodge RAM 5500. The contact stated that while driving 5 mph, he heard a loud clunking sound. After inspecting the vehicle, the contact noticed that the tie rod had fractured. The contact mentioned that the vehicle was previously repaired under the manufacturer's recall for the tie rod. The vehicle was taken to an independent mechanic where it was confirmed that the tie rod had failed. The manufacturer was made aware of the failure and stated that they would review his case and contact him back at a later date. The vehicle was not repaired. The failure and current mileage was 46,000.
- Electrical system · Engine and engine cooling
Check engine light went on. the truck IS still under warranty so we took it in to go arapahoe dodge. They were unable to fix the problem. we are not sure if something IS wrong w/ the engine because dodge can not get the check engine light to turn off. the warranty we currently possess IS only applicable until we reach 100,000 miles. we think dodge should be able to fix the problem under the warranty. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air…
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10229900Front And/Or Rear Brake Noise (Squeal) This bulletin involves replacing the front and rear brake pads and rear rotors to correct a brake squeal condition. The customer may experience a squealing noise during braking coming from the front and/or rear the vehicle.
- 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- 10226283Center Console.
- 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10223854Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10222885CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
- 10221380CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10221068Front And/Or Rear Brake Noise (Squeal) This bulletin involves replacing the front and rear brake pads and rear rotors to correct a brake squeal condition. The customer may experience a squealing noise during braking coming from the front and/or rear the vehicle.
- 10220868Transfer Case Gear Motor/Actuator Installation Guidelines.
- 10220837GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. Do not have the transfer case in in another position other than AWD/2WD and rotate the motor to align the bolt holes as this could result in damage to the gear motor.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10218783Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10218303RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
- 10217942Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10217569Failure Code Change This bulletin involves notifying the dealers and technicians of a change to the Required Flash (RF) and Customer Concern (CC) failure codes.
- 10217521Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
- 10217428On Board Diagnosis (OBD) Monitor Readiness
- 10216423Advanced Field Action Communication ? N0802072013 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2009 through 2012 model year: (DS) Ram Truck (ND) Dodge Dakota (HB) Dodge Durango (HG) Chrysler Aspen NOTE: All of the above involved vehicles are equipped with a Chrysler 9.25? rear axle (sales code DRB) or C235 rear axle (sales code DRN). The above vehicles may have been built with a rear axle pinion nut that can loosen, which could result in the rear axle locking up. This could cause a loss of vehicle control and/or a crash with little warning. Chrysler will conduct a voluntary safety recall on all affected vehicles to install a rear axle pinion nut retainer. Dealers will be notified of the launch of this safety recall by way of established methods used in the past.
- 1021641868069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~
- 10216348Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available
- 10216003Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2. If the Diagnostic Trouble Code(DTC) reported by the ITBM is C10C7-11 "Electronic Trailer Brake Control Output Short to Ground" or C10C7-12 "Electronic Trailer Brake Control Output Short to Battery", please verify the wiring on the trailer. The purpose of this faults is to protect the ITBM output from faulty trailer wiring.~ 3. If the customer complaint is ITBM not detecting the trailer connection. Do not change the ITBM until the system has been verified with load simulation and confirmed that ITBM is not recognizing the load. If load simulation indicates that the ITBM is operating properly, please verify the trailer wiring.~ 4. ITBM output will not be available if a trailer is not connect and plugged into the vehicle. The ITBM must detect a trailer before you will get trailer brake output.~ 5. Please follow the service manual procedures before changing the ITBM.~ This part can only be used as a replacement on vehicles with the Integrated Trailer Brake system already installed. Do not attempt to use this module for the purpose of adding the Integrated Trailer Brake system to a vehicle that was not originally equipped. You will encounter configuration difficulties. MOPAR has developed a kit, part number 82212548 to be used for installation of the Integrated Trailer Brake system on vehicles.
- 10215990Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L CumminsTurbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
- 10215820For 2010 model year and newer, the BTSI solenoid is part of the bracket assembly that mounts to the steering column. Common solenoid and bracket assy part numbers are 05057506AD and 05057507AB. Please check your part for correct application. (Prior to 2010, the solenoid was part of the shift cable.)
- 10214527CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
- 10188698Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2. If the Diagnostic Trouble Code(DTC) reported by the ITBM is C10C7-11 "Electronic Trailer Brake Control Output Short to Ground" or C10C7-12 "Electronic Trailer Brake Control Output Short to Battery", please verify the wiring on the trailer. The purpose of this faults is to protect the ITBM output from faulty trailer wiring.~ 3. If the customer complaint is ITBM not detecting the trailer connection. Do not change the ITBM until the system has been verified with load simulation and confirmed that ITBM is not recognizing the load. If load simulation indicates that the ITBM is operating properly, please verify the trailer wiring.~ 4. ITBM output will not be available if a trailer is not connect and plugged into the vehicle. The ITBM must detect a trailer before you will get trailer brake output.~ 5. Please follow the service manual procedures before changing the ITBM.~ This part can only be used as a replacement on vehicles with the Integrated Trailer Brake system already installed. Do not attempt to use this module for the purpose of adding the Integrated Trailer Brake system to a vehicle that was not originally equipped. You will encounter configuration difficulties. MOPAR has developed a kit, part number 82212548 to be used for installation of the Integrated Trailer Brake system on vehicles.
- 10188685Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L CumminsTurbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
- 10188653For 2010 model year and newer, the BTSI solenoid is part of the bracket assembly that mounts to the steering column. Common solenoid and bracket assy part numbers are 05057506AD and 05057507AB. Please check your part for correct application. (Prior to 2010, the solenoid was part of the shift cable.)
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Every Dodge RAM 5500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.