2008 Dodge Sprinter 2500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Dodge › Sprinter 2500 › 2008
These records cover every 2008 Dodge Sprinter 2500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2008 Dodge Sprinter 2500. Newest first.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2007-2009 Freightliner and Dodge Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. The recall began on September 29, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall fully supersedes recall 15V-354 and partially supersedes recalls 16V-379 and 17V-025.
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Mercedes-benz IS recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. the seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in…
Risk and remedy
Risk
In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.
Remedy
Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. the safety recall began on july 15, 2011. owners may contact mercedes-benz at 843-695-5000.
Sprinter IS recalling 246 my 2008 dodge or freightliner 2500 trucks. the rear axle spring leaves were produced with an incorrect raw material. therefore the leaves are thicker than the serial components.
Risk and remedy
Risk
The rear axle springs may fail earlier than designed increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rear axle springs free of charge. the recall began on november 3, 2008. owners may contact sprinter at 1-843-695-5000.
Chrysler/sprinter IS recalling 727 my 2007-2008 dodge and freightliner sprinter 2500 passenger vans equipped with 144 inch wheelbase and standard roof height. these vans fail to comply with the requirements of federal motor vehicle safety standard no. 201U, 'occupant protection in interior impact.' some vans may not have had certain head impact protection…
Risk and remedy
Risk
In the event of a vehicle crash, personal injury to occupants may occur.
Remedy
Dealers will inspect the vehicles and, if the head impact protection pads are missing, the appropriate pads will be installed. the recall began on april 9, 2008. owners may contact sprinter at 1-800-853-1403.
Owner complaints
53 complaints2 involved a fire
What owners report most
Latest complaints
- Engine and engine cooling › Exhaust system › Emission control › Gas recirculation valve (egr valve)
The contact owns a 2008 Dodge Sprinter 2500. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle lost motive power. The contact stated that on one occasion, while driving 60 MPH, the vehicle lost motive power and decelerated to 40 MPH, almost causing a…
The contact owns a 2008 Dodge Sprinter 2500. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle lost motive power. The contact stated that on one occasion, while driving 60 MPH, the vehicle lost motive power and decelerated to 40 MPH, almost causing a crash. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the EGR valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.
- Air bags
The recalls are for 2016-2015 airbags component. I had called every dodge dealership within my 50miles distance and mercedes benz and they dont have the part to perform the repair or they mention they have no space for the vehicle. There never been any accidents. Its just a recall from Mercedes/mopar
- Air bags
I have a Mercedes Sprinter Van that has a Dodge Vin number and no one wants to provide the replacement of the Airbag in the vehicle. Mercedes says its a Dodge and the Dodge Dealership in Freehold said they can not work on it since it has a Mercedes Emblem on it.
- Suspension
The contact owns a 2008 Dodge Sprinter 2500. The contact stated that while self-inspecting the vehicle, he noticed that both rear axles were detached. The vehicle was taken to an independent mechanic, who informed the contact that both rear springs had a cracked eye on the rear axles. The vehicle…
The contact owns a 2008 Dodge Sprinter 2500. The contact stated that while self-inspecting the vehicle, he noticed that both rear axles were detached. The vehicle was taken to an independent mechanic, who informed the contact that both rear springs had a cracked eye on the rear axles. The vehicle was not repaired. The contact related the failure to the NTSA Campaign Number: 08V347000 (Suspension). The manufacturer was not made aware of the failure. The failure mileage was approximately 224,000.
- Air bags
I am reaching out for assistance in resolving a passenger air bag issue in my 2008 Dodge Sprinter RV (Case 84229129 for codes R49 and S14). Fiat/Chrysler(FCA) notified us of a recall associated with both the driver and passenger airbags in September, 2022. We took the vehicle to Bob Brady Chrysler…
I am reaching out for assistance in resolving a passenger air bag issue in my 2008 Dodge Sprinter RV (Case 84229129 for codes R49 and S14). Fiat/Chrysler(FCA) notified us of a recall associated with both the driver and passenger airbags in September, 2022. We took the vehicle to Bob Brady Chrysler in Decatur, IL for service at FCA’s recommendation. The driver side air bag was replaced without incident. After ten days, Bob Brady advised us they could not complete the repairs and would need to ‘open a Star case’ for escalation. I contacted FCA and was advised they would assist me in finding another dealer to fix the passenger air bag and opened case 84226749 within 5 days on opening the case. We went and picked up the vehicle. The paper work at the time of pick up clearly states, “…with codes present in the vehicle, there is the possibility that in the event of an accident, the airbags may not deploy.” FCA did not respond to the opened case and when we reached back out to them, we were advised the case was closed. Their records indicate both passenger and driver airbags have been repaired and are in working order. When I disputed this, FCA further advised I would need to readdress with Bob Brady as another dealer would not be available to complete the repairs. The SRS warning light remains on within the vehicle. I have attempted contact with Bob Brady’s service manager on several occasions without a response. I am reaching in with a request for assistance to help resolve the issue with the airbag repair.
- Air bags
2008 dodge sprinter. Consumer writes in regard to passenger side airbag safety recall. the comsumer stated the airbag recall was completed, but IS still receiving recall notices.
- Electronic stability control (esc) · Service brakes · Vehicle speed control
The esp dash light came on while leaving parking stall, the sprinter shifted hard down to first and would not shift. I turned the vehicle off and restarted now the vehicle was in high gear and would not shift driving on city street. I drove a short distance 1/2 mi. And turned the vehicle off, let…
The esp dash light came on while leaving parking stall, the sprinter shifted hard down to first and would not shift. I turned the vehicle off and restarted now the vehicle was in high gear and would not shift driving on city street. I drove a short distance 1/2 mi. And turned the vehicle off, let it sit for a minute or so and restarted, the vehicle drove fine for a mile or so then the esp dash light came on again, no issues with shifting this time. The next day while driving on a residential street the esp light did not come on for a 1/4 mile when it did there was no shifting issue. I turned off the vehicle and restarted and the light did not come back on for several miles on city streets and one stop and restart at fuel station.
- Air bags
TL* the contact owns a 2008 dodge sprinter 2500. The contact stated that the vehicle was serviced at addy's harbor dodge RAM fiat (4849 us-501, myrtle beach, sc 29579, (843) 945-3100) for nhtsa campaign number: 17v478000 (air bags). Upon retrieving the vehicle, the passenger side air bag warning…
TL* the contact owns a 2008 dodge sprinter 2500. The contact stated that the vehicle was serviced at addy's harbor dodge RAM fiat (4849 us-501, myrtle beach, sc 29579, (843) 945-3100) for nhtsa campaign number: 17v478000 (air bags). Upon retrieving the vehicle, the passenger side air bag warning indicator illuminated. The contact was informed by the dealer that a harness fractured during the air bag replacement, which caused the warning indicator to illuminate. The dealer also informed the contact that the part for the harness was not available; however, they disconnected the air bags and the vehicle was safe to drive. The manufacturer was notified of the failure twice and case numbers: 34674588 and 34906822 were opened. The failure mileage was 15,686.
- Electrical system
Dodge sprinter 2500 converted to recreational vehicle by winnebago (2010 winnebago era). on may 11, 2018 after driving for ~4 hours, parked in campsite. immediately caught fire under driver's side floor in battery compartment. fire spread under dash, unable to extinguish with onboard fire extinguisher. fire department extinguished blaze after entire dash melted.
- Air bags
TL* takata recall. The contact owns a 2008 dodge sprinter 2500. The contact received notification of nhtsa campaign number: 15v354000 (air bags). The part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* takata recall. The contact owns a 2008 dodge sprinter 2500. The contact received notification of nhtsa campaign number: 15v354000 (air bags). The part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and instructed the contact to take the vehicle to a dealer as parts were available. The dealer stated that they did not have the parts. The contact had not experienced a failure.
- Air bags
TL* takata recall. The contact owns a 2008 dodge sprinter 2500. The contact received notification of nhtsa campaign numbers: 15v354000 (air bags) and 16v077000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific…
TL* takata recall. The contact owns a 2008 dodge sprinter 2500. The contact received notification of nhtsa campaign numbers: 15v354000 (air bags) and 16v077000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
- Air bags
TL* the contact owns a 2008 dodge sprinter 2500. The contact received a recall notification of nhtsa campaign number: 16v077000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* the contact owns a 2008 dodge sprinter 2500. The contact received a recall notification of nhtsa campaign number: 16v077000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
We have received 2 notices bot both the driver and passenger air bags for recall. We have contacted the only local dealer for this repair. They have told us they do not have the parts/supplies to fix this issue. We want to make sure our employees are safe driving this van.
- Air bags
Takata recall. Received recall notices 15v-354 and 16v-077 from fiat chrysler us llc. Attempted service at several local chrysler,jeep,dodge RAM dealers but was turned away saying they do not do recall work on dodge sprinters. Contacted local sprinter dealers and was informed they do not do recall…
Takata recall. Received recall notices 15v-354 and 16v-077 from fiat chrysler us llc. Attempted service at several local chrysler,jeep,dodge RAM dealers but was turned away saying they do not do recall work on dodge sprinters. Contacted local sprinter dealers and was informed they do not do recall work on dodge sprinters. Contacted fiat chrysler llc recall assistance center and they said my only option was to travel to portland, oregon or las vegas, nevada to have the recall work done. I have no ability to travel that far for this safety recall work. Please advise as I am very concerned about this issue.
- Air bags
2008 dodge sprinter 2500 consumer writes in regards to replacement parts not available to repair passenger and driver airbag recall notices. *smd updated 09/14/2017*js
- Air bags
TL* takata recall. The contact owns a 2008 dodge sprinter 2500. The contact received notification of nhtsa campaign numbers: 16v077000 (air bags) and 15v354000 (air bags) and stated that the parts were not available within a reasonable time frame to schedule the recall repair. The manufacturer was…
TL* takata recall. The contact owns a 2008 dodge sprinter 2500. The contact received notification of nhtsa campaign numbers: 16v077000 (air bags) and 15v354000 (air bags) and stated that the parts were not available within a reasonable time frame to schedule the recall repair. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available and parts distribution disconnect.
- Air bags
TL* takata recall. The contact owns a 2008 dodge sprinter 2500. The contact stated that the recall notice for nhtsa campaign number: 16v077000 (air bags) was received in april of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts…
TL* takata recall. The contact owns a 2008 dodge sprinter 2500. The contact stated that the recall notice for nhtsa campaign number: 16v077000 (air bags) was received in april of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* the contact owns a 2008 dodge sprinter 2500. The contact received notification of nhtsa campaign numbers: 15v354000 (air bags) and 16v077000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the…
TL* the contact owns a 2008 dodge sprinter 2500. The contact received notification of nhtsa campaign numbers: 15v354000 (air bags) and 16v077000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2008 dodge sprinter 2500. The contact received notification of nhtsa campaign numbers: 15v354000 (air bags) and 16v077000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time…
TL* takata recall. The contact owns a 2008 dodge sprinter 2500. The contact received notification of nhtsa campaign numbers: 15v354000 (air bags) and 16v077000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. the contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2008 dodge sprinter 2500. the contact received notification of nhtsa campaign numbers: 15v354000 (air bags) and 16v077000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time…
TL* takata recall. The contact owns a 2008 dodge sprinter 2500. the contact received notification of nhtsa campaign numbers: 15v354000 (air bags) and 16v077000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
- Air bags
TL* the contact owns a 2008 dodge sprinter 2500. The contact received notification of nhtsa campaign number: 15v354000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2008 dodge sprinter 2500. The contact received notification of nhtsa campaign number: 15v354000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
Takata- recall ! first recall I contacted dodge dealership sept. 9, 2015. no solution. second recall notice april 10, 2016, contacted dodge- no solution! third- may 28TH, 2016- recall notice- contacted arigo dodge dealership- no solution- may 25TH, 2016. I want a new replacement van…
Takata- recall ! first recall I contacted dodge dealership sept. 9, 2015. no solution. second recall notice april 10, 2016, contacted dodge- no solution! third- may 28TH, 2016- recall notice- contacted arigo dodge dealership- no solution- may 25TH, 2016. I want a new replacement van, if this IS not resolved, quickly. as we currently feel very unsafe - using this van. accident has not yet happened, as I only hope it does not- but this needs attention- now.
- Air bags
TL* takata recall. The contact owns a 2008 dodge sprinter 2500. The contact received notification of nhtsa campaign numbers: 15v354000 and 16v077000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the…
TL* takata recall. The contact owns a 2008 dodge sprinter 2500. The contact received notification of nhtsa campaign numbers: 15v354000 and 16v077000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. updated 07/13/16*lj the consumer stated the recall work was performed on 06/13/16. *Jb
- Air bags
"Takata recall" . Schlossmann dodge city of brookfield wi , the dealer I purchased the van from, refuses to do the recall service on the van. This recall can only be done by a dodge dealer. I'm in a bad position with this. Please help. Dodge city #262-790-9000
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011223SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readiness Monitors are not fully set within XENTRY: Misfire Monitoring - Injection System Fuel System Monitoring - Injection System, Fuel System, EGR Valve, O2 Sensor NMHC Catalyst Monitoring - NMHC/Diesel Oxidation Catalyst NOx Aftertreatment Monitoring - SCR Catalyst System Boost Pressure System Monitoring - Turbocharger, Charge Air System Exhaust Gas Sensor Monitoring - O2 Sensor, NOx Sensors Diesel Particulate Filter Monitoring - Diesel Particulate Filter System Exhaust Gas Recirculation System Monitoring - EGR Valve and system Remedy: Please complete the required driving conditions to fully set the incomplete Readiness Monitor. DO NOT: - Erase any fault codes. If fault codes are present, process these and allow the readiness drives to clear fault codes. - Flash or SCN code the CDI or SCR control units. - Perform a manual DPF regeneration, unless instructed below. - Disconnect the main battery.
- 10134831Status of Parts Ordering - Sprinter
- 1012881314TL5 ABS Power Line Carrier Converter Available Through PDC
- 1012881214TL2 DD Platform Engine Stand Adapter W060589023100
- 1012881114TS19 DD Platform High Pressure Fuel Lines
- 1012874416TS7 Reman Diesel Particulate Filter Serial Number
- 1012414414TL9 Special Tool Warranty Program.
- 1012414314TL8 TorcUP? Non-Impacting Torque Tool.
- 1012414214TL7 DD Platform Flywheel Housing Runout Tool W470589032100
- 1012413214CSA23 CSC Announces ?Tech Tips? ? DDCSN
- 1012413114CSA22 DTNA Chassis Wiring Diagrams
- 1012413014CSA21 Holiday Schedule for the Detroit Customer Support Center ?
- 1012412914CSA20 EGR Valve Actuator Kit P/N E23539699
- 10124117sb2080 Australian CST M1400 Isolated Radiator Retrofit
- 10033548Sprinter (mercedes benz): load compartment sliding door arrester inoperative. The load compartment sliding door does not lock in the end position when open. The position of the arrester at the bottom of the c pillar prevents it from engaging in the lower sliding carriage of the load compartment sliding door. The lower sliding carriage does not engage in the arrester. Model 906.6/906.7. No model years listed.
Every Dodge Sprinter 2500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.