1998 Dodge Van
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Owner complaints
24 complaints
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Latest complaints
- Tires
On aug. 8, 2017 I was driving a level 2 lane secluded asphalt road in my 1998 dodge camper van. The van IS dodge 3500 extended model, modified by sportsmobile into a camper van in 1999. at a speed of about 50 mph suddenly a loud noise occurred and piece of tire began to fly off. the tires has…
On aug. 8, 2017 I was driving a level 2 lane secluded asphalt road in my 1998 dodge camper van. The van IS dodge 3500 extended model, modified by sportsmobile into a camper van in 1999. at a speed of about 50 mph suddenly a loud noise occurred and piece of tire began to fly off. the tires has been recently rotated and pressure adjusted to about 80 psi by les schwab tires. We had been on a road trip so I checked tire inflation about every day. The tire tread had disintegrated and part of it had flown off but the tire was still inflated (and still IS). About a quarter of the tread IS gone. Fortunately there was no traffic and we were able to pull over and replace the tire. However under normal highway driving and especially if the tire had been in front I believe I would not have been able to maintain control and the van would likely rolled.
- Latches/locks/linkages › Doors › Latch
Dt*: the contact stated the driver's side door will not open. the vehicle IS equipped with automatic door locks; however there IS no over ride for the locks. the door can not be opened from the inside or outside. neither the dealer nor manufacturer have been alerted.
- Power train › Automatic transmission
1998 dodge grand caravan; rattling sound from engine area for a few weeks, intermittent. sounded fine when we bought it, used, in july. totally lost the transmission over labor day weekend, stranding my husband and I and our 6-year old daughter almost 2 hours from home. now have to invest nearly $2,000 to rebuild this transmission. *nm
- Electrical system
1-AIR bag light came on 2-cruise control stopped working 3-horn stopped working. *nm
- Electrical system
Power door lock actuator motor failure - trapped passenger inside the vehicle. exiting the vehicle required crawling over the center console, and exiting via another door with a still functional locking mechanism. dealer had to remove interior door panel and destroy the actuator motor, and…
Power door lock actuator motor failure - trapped passenger inside the vehicle. exiting the vehicle required crawling over the center console, and exiting via another door with a still functional locking mechanism. dealer had to remove interior door panel and destroy the actuator motor, and install a new unit at approximately $250.00 parts & labor. old actuator was retained by fletcher chrysler-dodge dealership in rogers, ar.
- Electrical system
Power door lock actuator motor failures - trapping occupants inside the vehicle. operating the inside door handle has no effect, nor can the locking rod be raised manually; door cannot be opened from outside the vehicle by the door handle or turning the key locking/unlocking mechanism. dealer has…
Power door lock actuator motor failures - trapping occupants inside the vehicle. operating the inside door handle has no effect, nor can the locking rod be raised manually; door cannot be opened from outside the vehicle by the door handle or turning the key locking/unlocking mechanism. dealer has to remove interior door panel, destroy the actuator motor, and install a new unit at approximately $200.00 parts & labor. old actuator was retained by fletcher chrysler-dodge dealership in rogers, ar.
- Electrical system
Power door lock actuator motor failures - trapping occupants inside the vehicle. operating the inside door handle has no effect, nor can the locking rod be raised manually; door cannot be opened from outside the vehicle by the door handle or turning the key locking/unlocking mechanism. dealer has…
Power door lock actuator motor failures - trapping occupants inside the vehicle. operating the inside door handle has no effect, nor can the locking rod be raised manually; door cannot be opened from outside the vehicle by the door handle or turning the key locking/unlocking mechanism. dealer has to remove interior door panel, destroy the actuator motor, and install a new unit at approximately $200.00 parts & labor. old actuator was retained by fletcher chrysler-dodge dealership in rogers, ar.
- Air bags
I started the van that morning and the airbag light remained on. I was not aware at that time that my horn and cruise control were also affected. I found that the horn didn't work when a vehicle pulled out in front of me and I almost hit it. after that I checked the fuses and relays but found…
I started the van that morning and the airbag light remained on. I was not aware at that time that my horn and cruise control were also affected. I found that the horn didn't work when a vehicle pulled out in front of me and I almost hit it. after that I checked the fuses and relays but found nothing wrong. I even took the horns off the van and wired them up directly to the battery. also my cruise control worked fine until the product failed. now that dodge fixed the clockspring the airbag light IS off, I don't know if the airbag will work ? the horn works but it's not as loud as it used to be, and of course the cruise control don't. The cruise light flashes or stays on for a short time and I hope it don't short out and cause a electrical fire or the cruise system turns on and I can't turn it off? I called to take the van back the next day after I had sat at the dodge dealer for a couple hours the night before to get this issue resolved, and I was told it would be an $80.00 charge unless it was something that they caused. I told the person that it had been working fine until there product failed,and I didn't think I should have to pay. Regardless to say I didn't take the van back. I don't have an extra $80.0 o give away. oh and a strange coincidence, the estimate for the clockspring IS $80.00 without a recall notice, if your vehicle IS on the list. I was seriously thinking about buying a new dodge truck but after this I might just go with toyota. I never got to see the part that failed. *jb
- Engine and engine cooling › Exhaust system › Manifold/header/muffler/tail pipe
My wife and I noticed a smoky odor in the interior of the van a year ago. after replacing several engine gaskets and pressure-washing the engine block to rule out burning oil, the smell continued to get worse. finally, midas discovered a cracked crossover pipe was allowing engine exhaust to…
My wife and I noticed a smoky odor in the interior of the van a year ago. after replacing several engine gaskets and pressure-washing the engine block to rule out burning oil, the smell continued to get worse. finally, midas discovered a cracked crossover pipe was allowing engine exhaust to escape and enter interior of the cab. unfortunately, this part has been on a national backorder with dodge for over 3 months and over 1,000 of these parts are on order across the country. according to midas, this IS a very common problem with the grand caravans and long delays due to national backorders IS typical for this part. the danger IS that large amounts of carbon monoxide enters the vehicle. my son has been complaining of headaches while riding in the van. after 3 months of waiting, we finally worked out with midas a custom retrofit of another manufacturers crossover pipe and that seems to have worked. the dodge part number IS 4694374. it's only a matter of time before the carbon monoxide kills someone while they are driving. *nm
- Air bags › Frontal › Sensor/control module
Nar 04/10/2003 the consumer IS requesting reimbursement for repairs done on air bag assembly. After repairs were made a recall was issued. The consumer has including receipts of the amount paid for repairs but dodge has refused to make payments. Please investigate. *cb
- Service brakes, hydraulic › Foundation components › Hoses, lines/piping, and fittings
While pulling into the driveway brakes failed. driver noticed fluid leaking under the vehicle due to a ruptured brake line. *Ak
- Steering › Linkages › Knuckle › Spindle › Arm · Suspension › Front › Wheel bearing
Left front bearing failed at 36,000, again at 52,000. Right failed at 63,000, both at 65,000. Right failed again at 69,100. Both bearings and spindles replaced. Right failed again at 69,146.*ak
- Vehicle speed control › Cruise control
While making a turn into driveway, vehicle stalled, dealer stated the automatic idle speed motor that regulates the idle of the motor was carboned and caused vehicle to shut off. *slc
- Tires › Valve
B3500 model vehicle - valve stem IS separating from rubber and metal, causing tires to deflate faster. valve stem IS manufactured by schrader part # tr-600hp. Year of vehicle 1998.*ak *tt
- Suspension › Front
Low speed wobble - tsb 22-02-99. *ak
- Service brakes, hydraulic › Foundation components › Disc
As of this date, I have had to replace the front brake rotors and pads. The first incident was at 8,000 miles, replaced the front rotors, calipers, and brake pads. The second incident, I had the vehicle back in 4 months for the same problem. This date, 05-18-00, I again had to have the rotors and…
As of this date, I have had to replace the front brake rotors and pads. The first incident was at 8,000 miles, replaced the front rotors, calipers, and brake pads. The second incident, I had the vehicle back in 4 months for the same problem. This date, 05-18-00, I again had to have the rotors and pads replaced at my expense. The vehicle IS only 2 years old and has only just turned 20,000 miles. I feel there IS some kind of defect in the parts or in the manufactoring of the parts. *ak
- Fuel system, gasoline › Storage › Tank assembly
Fuel leakages have occurred on at least three separate occasions. on each occasion, problems were "fixed" but leakages subseqently occurred.*ak
- Fuel system, gasoline › Storage › Tank assembly
Fuel was leaking from the fuel tank. Also, dealer previously replaced two other faulty fuel tanks which leaked. Consumer has contacted the dealer. Please provide any further details. *ak
- Visibility › Windshield wiper/washer › Motor
Windshield wiper will quit working during operation, causing poor visibility . Dealer has replaced motor twice, but defect keeps reoccurring. *ak
- Interior lighting
Interior lights.
- Latches/locks/linkages › Doors › Latch
Door lock.
- Air bags › On-off switch assembly
Consumer approved for the on/off air bag switch, however dealership will not perform work. Mjs
- Latches/locks/linkages › Doors › Latch
Rear door lock failed. Nm
- Seat belts › Front › Retractor
Seat belts are placed in the wrong spot. When pulling the restraint across the shoulder, the lap part of of the belt IS positioned up around the waist instead of the hips. Dealer has been contacted. *ak
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10229256KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10223854Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].
- 10221686KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10191460Valve Body. These may cause over drive cycling.
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 6088834Information regarding nhtsa authorized airbag deactivation for medical necessity. *Nlm
- 602431Experiencing engine cooling fan noises.
- 601670Exhaust drone while vehicle IS idling and in gear.
- 54162Condition with keyless entry (rke) transmitter batteries discharge prematurely.
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