2011 Ducati Diavel

Recalls

3 recalls name the 2011 Ducati Diavel. Newest first.

• Structure › Motorcycle › Kickstand/center stand

  Aug 15, 2011NHTSA 11V413000919 vehicles

  Ducati IS recalling certain model year 2011 diavel motorcycles manufactured from may 18, 2010, through june 13, 2011. the side stand was manufactured with insufficient material in the pivot area.

  Risk and remedy

  Risk

  This could result in the possible bending and breakage of the side stand in the pivot area allowing the motorcycle to fall over possibly resulting in injury to the rider or others near the motorcycle.

  Remedy

  Ducati will notify owners, and authorized dealers will replace the side stand and pivot bolt free of charge. the safety recall began on september 20, 2011. owners may contact ducati at 1-800-231-6696 or go to their website at www.ducati.com.

  Full recall details →

• Equipment

  Jun 27, 2011NHTSA 11V336000964 vehicles

  Ducati IS recalling certain model year 2011 diavel motorcycles manufactured from september 23, 2010, through may 12, 2011. the brass inserts installed in the chain guard may deform over time, resulting in the possible loosening of the license plate holder retaining screws on the rear swing-arm. this situation could cause the license plate holder to…

  Risk and remedy

  Risk

  Loosening of the license plate holder could interfere with the motorcycle's rear wheel rotation and thereby increase the risk of a crash.

  Remedy

  Ducati dealers will replace the chain guard with an updated version, manufactured with steel inserts. this service will be performed free of charge. the safety recall began on july 27, 2011. owners may contact ducati at 1-800-231-6696.

  Full recall details →

• Steering

  Apr 21, 2011NHTSA 11V2530001,051 vehicles

  Ducati IS recalling certain model year 2010-2011 multistrada 1200, and model year 2011, diavel motorcycles. the electronic steering lock may fail to disengage during the motorcycle "key-on" process. This has been linked directly to a certain revision of the hands free device software. it could result in a situation where the motorcycle's engine might…

  Risk and remedy

  Risk

  The rider could experience the inability to steer increasing the risk of low speed tip-over or collision, thus increasing the potential for injury to the rider.

  Remedy

  The dealer will update the software of the hands free control unit free of charge. the recall IS expected to begin during may 2011. owners may contact ducati at 1-800-231-6696.

  Full recall details →

Owner complaints

What owners report most

1. Electrical system2
2. Engine and engine cooling2
3. Exterior lighting1

Latest complaints

• Feb 11, 2012TX500 mi
  Electrical system
  My 2011 diavel continues to stall intermittently, always while depressing the clutch lever as I intent to slow down or stop (closed throttle). presently my motorcycle has 9562 miles, IS 9 months old. over this period of time this problems has happened at least 20 to 30 times (2 to 3 times per…

  My 2011 diavel continues to stall intermittently, always while depressing the clutch lever as I intent to slow down or stop (closed throttle). presently my motorcycle has 9562 miles, IS 9 months old. over this period of time this problems has happened at least 20 to 30 times (2 to 3 times per month). I have written to ducati customer service, but did not receive any reply. interestingly, the problem appears to be electrical in nature, and what IS more odd IS that for me, most, if not all stalls have occurred at night, when the headlights are running, so not only does the loss of engine power IS of concern, but the fact that it IS accompanied by the loss of visibility (lights) to other vehicles around me, as my tail lights and head lights go off until I restart the engine. another interesting fact IS that I have also experienced a half dozen near stalls, where while the engine does not stall, my headlights momentarily flicker (go off and then back on) when I depressed the clutch in order to down shift. hence my suspicion that the problem may electrical in nature. *tr

• Nov 25, 2011GA100 mi
  Electrical system · Engine and engine cooling
  The motorcycle has stalled four times in the last 5 months. typically stalls when down-shifting. the last time it stalled, I was weaving through traffic and when the bike stalled, there was a car right on my rear (scared me to death) - luckily I was able to steer into the median (and there was no…

  The motorcycle has stalled four times in the last 5 months. typically stalls when down-shifting. the last time it stalled, I was weaving through traffic and when the bike stalled, there was a car right on my rear (scared me to death) - luckily I was able to steer into the median (and there was no obstacles in the median). I've asked my dealer to look into it. they have not been able to reproduce the problem. I am not the only one having this problem. there IS a forum with 23 pages of threads on this topic. also, ducati had a recall on the multistrada for the same issue. the multistrada IS the same engine as the diavel. *tr

• Aug 28, 2011NJ589 mi
  Engine and engine cooling

  Engine cuts out ( stalls ) on highway in 6TH gear, when clutch IS pulled in and throttle IS closed. This problem happens intermittantly and without warning. *tt please see this link, there are many others having the same problem. Http://www.diavel-forum.com/index.php?/topic/377-diavel-stalling/

• Jul 25, 2011CA400 mi
  Exterior lighting
  TL* the contact owns a 2011 ducati diavel. the contact stated the bolts that hold the rear tail light assembly in place came loose. The contact took the vehicle to the dealer and a replacement assembly was ordered. The dealer did not say what may have caused the bolts to fail. the contact was…

  TL* the contact owns a 2011 ducati diavel. the contact stated the bolts that hold the rear tail light assembly in place came loose. The contact took the vehicle to the dealer and a replacement assembly was ordered. The dealer did not say what may have caused the bolts to fail. the contact was concerned about the safety risk because the light assembly rested on the tail pipe and melted. The failure and current mileage was 400. Lights assembly held to bike by wires only. Updated 09/29/2011 *ln *tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10249815Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.
• 10243567Tips & Tricks Summary Rev. 14 Summary: Applicability: Availability and characteristic of Akrapovic Racing Exhaust Part no. 96482291AA for the Multistrada V4 Rally. Abnormal play of passenger seat, and squeak coming from the front wheel when moving the motorcycle for the Diavel, and slight front end vibrations when braking at low speeds on the DesertX.
• 10240321Tips & Tricks Summary Rev. 10 Summary. water radiator electric fan motors replacement, BBS fuse replacement and BBS software updates for the Diavel; new brake fluid reservoir bracket part number for the Panigale; water pump gear oil seal deficiency, and modifying the tightening torque of the foot peg holder plate and stand support fixing screws for a all models.
• 10240317Tips and Tricks Revision 9 Summary. Front fork leg seal indication, fuel tank filler plug improvements, and DQS error code information for the Multistrada; rider seat cover creases for the Diavel; timing layshift seal removal and water pump gear oil seal deficiency for a all models.
• 10240311Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-SRB-20-050 published on 11/24/2020. It provides dealers and service managers additional final drive chain care to ensure optimum performance and longevity for the chain. this includes cleaning, lubricating, inspecting and tension guidelines.
• 10240308Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correctly bleed the front brake system of the various Ducati models. This bulletin further refers the reader to an attached diagnosis guide. The referenced guide/annex is available to NHTSA upon request.
• 10240307Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leaks. The use of a prescribed leak trace powder is stressed. This bulletin includes service instructions.
• 10238478Tips & Tricks Summary Rev. 06 Summary. BBS fuse indications and fan error code validation for the Diavel; and Precautions for removing scratches on special versions on the Streetfighter.
• 10238475Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bulletin further provides cleaning instructions with approved cleaning tools.
• 10237193Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions.
• 10222407Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke.
• 10219283CR235 Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for the subject units. The bulletin also provides affected VIN information and service solution. This document has been redacted for sensitive pricing information.
• 10217038Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. This Service Bulletin replaces and cancels the bulletin SRV-SRB-22-029 published on 06/17/2022.
• 10213041Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual.
• 10209665Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1900-Optional Configuration not carried out. Multistrada V2, Multistrada V4 PP (all model years) Pg.42; Possible interference between tank bag and front brake fluid reservoir/clutch fluid reservoir. Multistrada V4 (all versions), Pg.43; Possible color change of the Akrapovic silencer carbon endcap.
• 10209663Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedures for 12-volt battery installed on all Ducati motorcycle models. This document has been redacted for sensitive pricing information. The annex referenced in this document is available to NHTSA upon request.
• 10208536Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39, Possible oxidisation of windscreen retaining screws.
• 10203083Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlighting problems, P. 31-Possible appearance of stains and white dots on the instrument panel, P. 31 Possible malfunction of the heated passenger seat. Scrambler 800 MY 2021, P. 43- Possible appearance of errors U0323, P0500, P2158; Scrambler 800 MY 2021-2022, P44-Irregular idling rpm after engine start. Supersport 950, All Model Years, P.50-Engine warning light on: ECU Error P0314
• 10200866Scheduled Maintenance Plan Update for Diavel Family Applicability: Diavel MY 2011-2018 (all versions) This service bulletin provides dealers and service managers with updated scheduled maintenance for the suspension system. This bulletins supersedes bulletin SRV-SRB-20-021 published on June 16, 2020. This document has been redacted for sensitive pricing information.
• 10190055Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarket accessories, battery preparations, tire pressures sensing, gas cap paint, enhanced suspension, oil level checks, and instrument panel software.
• 10190054Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packaging & transport to engines and accessories, to cosmetic issues.
• 10188299Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder engine. The purpose is to provide more comprehensive data to enable a better diagnosis of the situation. The referenced questionnaire is attached as an editable PDF, and is available to NHTSA upon request.
• 10176908Scheduled Maintenance plan update for Diavel family- Applicability: Diavel Model Year 2011-2018 (all versions). This service repair bulletin notifies dealers and service managers of updated regular service checklists and requirements for listed model service schedules. This document has been redacted for sensitive pricing information.
• 10174562Guided diagnosis for front brake system bleeding - Applicability: All vehicle models, all years. This Service Bulletin provides guidance for front brake system bleeding. It includes a "guided diagnosis" attachment, which outlines the sequence of operations to be followed depending on the type of brake master cylinder installed. The attachment is available upon request.
• 10173096Ducati Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (engine start lock systems) and associated reset procedures that a Ducati technician shall perform in case of a system failure or loss of keys. This bulletin also contains applicability tables and procedures for the various immoblizer systems.
• 10169798Scheduled Maintenance Check List Update - Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval maintenance schedules. The actual checklists referenced in this bulletin will be made available to NHTSA upon request.
• 10169796Final Drive Chain Maintenance Precautions - Applicability: All models and Model Years (except XDiavel). The purpose of this service bulletin is to further inform dealers and service managers of proper maintenance to ensure optimal performance and service life of the final drive chain installed on the entire Ducati range of motorcycles.
• 10167176TiltWatch indicator for engine shipments - Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to proceed, should an engine shipment be received with an activated TiltWatch indicator.
• 10140276Immobilizer Systems - This electronic service bulletin supersedes SRV-ESB-16-002 published 10/06/2016. it contains updated system information regarding Ducati Immobilizer Systems (engine start lock systems) for the listed year models. The bulletin provides a comprehensive list of procedures covering the associated model systems, associated reference charts.
• 10115922Product Update for Diavel Coolant - This technical service bulletin updates dealer principals, general managers, parts managers, service managers, and the north american dealer network on Ducati's decision to implement a new type of coolant for listed models. New coolant details, part number, cost (redacted), illustrations and procedure instructions are alos included.
• 10115917This service bulletin informs service managers of situations where owners of listed models may be unable to activate their steering lock in certain cases. Dealer instructions are included, along with associated software numbers and versions, updating procedures, diagrams and illustrations.
• 10110349Procedure for Verifying Engine Oil Consumption - this Tips and Tricks bulletin addresses numerous high-oil consumption field claims. New procedures with associated diagrams and technical worksheet as an attachment are included.
• 10086368Immobilizer systems - this electronic service bulletin informs ducati technicians regarding ducati immobilizer systems (engine start lock systems) for all ducati models from model year 2006 to model year 2016. This bulletin also contains all relevant reset procedures that can be performed in cases of system failure, or key loss.
• 10086367Transparent maintenanceposter and scheduled maintenance checklist update - this service bulletin contains ducati service minimum requirements. It includes maintenance checklists and intervals, as well as illustrations for display.

Every Ducati Diavel model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.