2021 Ducati Multistrada

Recalls

1 recall names the 2021 Ducati Multistrada. Newest first.

• Engine

  Mar 25, 2021NHTSA 21V212000129 vehicles

  Ducati North America (Ducati) is recalling certain 2021 Multistrada V4 S motorcycles. Excessive wear of the valve guides may cause the valve head to break.

  Risk and remedy

  Risk

  A broken valve head may decrease the acceleration and performance of the engine, increasing the risk of crash.

  Remedy

  Ducati will notify owners, and the dealer will replace the entire motorcycle engine with another engine, free of charge. The recall began April 23, 2021. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-21-002.

  Full recall details →

Owner complaints

What owners report most

1. Forward collision avoidance1
2. Lane departure1

Latest complaints

• Jun 8, 2021GA
  Forward collision avoidance › Adaptive cruise control · Lane departure › Blind spot detection
  UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has…

  UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has not approved the use these potentially life saving systems for my motorcycle. The systems were made active for the media to test and evaluate on US highways without incident. While this may not technically be a complaint against the manufacturer (Ducati), it is more of a question/complaint as to why the DOT has not approved these safety systems that would make me a safer driver and potentially save my life. I am sure there are good reasons - please help me understand.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11000952Tips & Tricks Revision 07 Summary. Applicability: Hypermotard 698-Possible coolant leakage from the water distributor. All Models-Precaution for the use of the Hand-Free fuel tank cap part no. 96681021AA part no. 96680491A. All V4 models-Possible lubrication problem on primary idle wheel.
• 10252480Tips & Tricks Revision 05 Summary. Applicability: All Models-Sygic Navigator App software bug for iOS Apple devices
• 10252476Tips & Tricks Revision 04 Summary. Applicability: Multistrada-Possible erratic idling rpm and hard starting, and engine noise. Hypermotard-Possible hard starting issues.
• 10251272Tips & Tricks Revision 03 Summary. Applicability: Multistrada-Racing exhaust applicability. Hypermotard-Possible oil seep, loose handlebar feel, gearchange lever pin, standard faring elements characteristics.
• 10251269Tips & Tricks Revision 02 Summary. Applicability: Multistrada-Front fork wiring, rear shock, and fuel level and range indication. Hypermotard-Exhaust heat guard hardware pitting. Scrambler-Cosmetic headlight defect. All Models-pre-delivery operations, scheduled maintenance update.
• 10249815Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.
• 10248120Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.
• 10246283Tips & Tricks Summary Rev. 16 Summary: Applicability: Multistrada-Orientation of the side stand springs, and the configuration of aluminum side panniers. Panigale-Wrong mileage deadline on service warning panel. All Models-Final drive chain oxidation.
• 10244785Tips & Tricks Summary Rev. 15 Summary: Applicability: Multistrada. Availability and characteristics of a particular racing exhaust, and possible abnormal play of passenger seat.
• 10244783Rear Brake System Update Summary. Applicability: All Models. This service repair bulletin provides a quick reference table for available rear brake updates. It replaces and cancels service bulletin SRV-SRB-23-051 published on 09/27/2023.
• 10243566Tips & Tricks Summary Rev. 13 Summary: Applicability: Incorrect evaluation of the wear condition of front wheel bearings, and Error C1134 High DRL temperature (update) for the Multistrada. Melting of coolant distributor due to engine overheating for all models.
• 10241593Tips & Tricks Summary Rev. 12 Summary: Various DTC, DWC, DQS, BSD, Cruise Control warning lights illuminating on the Multistrada. Surface damage of oil sump for the Streetfighter V4 and new upper chain sliding shoe and adhesive neoprene pad for the Streetfighter V2. New engine ECU calibration for DP1 exhaust system for all models.
• 10241592Tips & Tricks Summary Rev. 11 Summary: Improvement of graphics matching between tank cover and fuel tank for the Multistrada V4 Rally. Improvements to wheel rim protections for the Diavel V4. Possible slight contact of rear tire with auxiliary fuel tank bottom for the Desert X. Rear wheel nut color info for the Streetfighter V4 Lamborghini. Instructions for final drive chain replacement on all models.
• 10240321Tips & Tricks Summary Rev. 10 Summary. water radiator electric fan motors replacement, BBS fuse replacement and BBS software updates for the Diavel; new brake fluid reservoir bracket part number for the Panigale; water pump gear oil seal deficiency, and modifying the tightening torque of the foot peg holder plate and stand support fixing screws for a all models.
• 10240317Tips and Tricks Revision 9 Summary. Front fork leg seal indication, fuel tank filler plug improvements, and DQS error code information for the Multistrada; rider seat cover creases for the Diavel; timing layshift seal removal and water pump gear oil seal deficiency for a all models.
• 10240311Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-SRB-20-050 published on 11/24/2020. It provides dealers and service managers additional final drive chain care to ensure optimum performance and longevity for the chain. this includes cleaning, lubricating, inspecting and tension guidelines.
• 10240308Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correctly bleed the front brake system of the various Ducati models. This bulletin further refers the reader to an attached diagnosis guide. The referenced guide/annex is available to NHTSA upon request.
• 10240307Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leaks. The use of a prescribed leak trace powder is stressed. This bulletin includes service instructions.
• 10238477Tips and Tricks Revision 7 Summary. Range and motor error codes for the Multistrada; assembly procedure of the brake caliper mounting plate when refitting the rear wheel for the Monster; oil seal install instructions on dry clutch housing for the Panigale; and timing layshift seal removal for a all models.
• 10238475Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bulletin further provides cleaning instructions with approved cleaning tools.
• 10237196Tips & Tricks Summary Rev. 06 Summary. Turn-by-Turn pictogram indications while using Rally Riding mode and auxiliary tank installation instructions for Desert X; and exhaust manifold discoloration for all models.
• 10237195Tips and Tricks Revision 5 Summary. Ducati Connect and Sygic app improvements for the Multistrada; possible contact between left rear subframe cover & rear shock absorber for the Panigale; fuel tank tabs information for the Streetfighter.
• 10237194Tips and Tricks Revision 4 Summary. Preload range error code, possible incorrect assessment of the cause of an engine oil seepage from the generator cover, and information on aluminum tank cover for the Multistrada; riding Mode indication flashing for the Scrambler.
• 10237193Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions.
• 10235390Tips & Tricks Summary Rev. 03.Fuel transfer for Desert X, and headlight replacement for all models.
• 10235388Tips & Tricks Summary Rev. 02. Front mudguard update for Desert X; installation of the center stand for the Multistrada V4, aluminum fuel tank corrugations for all models, and cosmetic defects or transport damage on carbon rims in all models.
• 10233729Tips & Tricks Summary Rev. 01. Error code for Multistrada V4; ion battery indications and precautions, possible clutch slippage, and possible variations in foot peg areas for Desert X, and possible steering damper noise in all models.
• 10227048CR241 Upper Chain Sliding Shoe Installation with Neoprene Pad. Applicability: Multistrada V4 STD/S MY2021-2022 (all country versions). This technical service bulletin addresses isolated reports of "rattling" noise coming from the engine area. An optional noise-reducing service solution is provided, along with associated parts details. This document has been redacted for sensitive pricing information.
• 10225790Tips and Tricks Summary Rev.16. Indications for heat exchanger after removal in Panigale, and Streetfighter, V2 models; initial battery activation precautions for all models; and guidelines for fuel tank and injector pipe replacement in Panigale, and Streetfighter, V4 models.
• 10225789CR240 Multistrada V4 ECU Software Update. Applicability: Multistrada V4 STD/S/PP MY 2021-2023 (all country versions). This technical service repair bulletin informs dealers and service managers of the release of a new engine control calibration update related to diagnostic strategies, throttle-closing improvements in "Key Off", and improved refresh rate for gear indication. This document has been redacted for sensitive pricing information.
• 10222411Tips and Tricks Summary Rev.13. Applicability: All Models. This bulletin summarizes latest tips and tricks concerning Desert X turn-by-turn function; Multistrada fuel tank cap cover, canister purge valve error code, and possible generator malfunction; and immobilizer instrument panel error on all models.
• 10222407Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke.
• 10219283CR235 Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for the subject units. The bulletin also provides affected VIN information and service solution. This document has been redacted for sensitive pricing information.
• 10217041Tips and Tricks Summary Rev.10. Applicability: Multistrada. This bulletin provides instructions for correct bike battery charging and maintenance procedure.
• 10217038Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. This Service Bulletin replaces and cancels the bulletin SRV-SRB-22-029 published on 06/17/2022.
• 10213042Tips & Tricks Rev 07 - Applicability: Multistrada V4. ABS Wiring Positioning, Thermostatic Valve Revision, Gearchange Pedal Height Adjustment, and Fuel Level Indication information.
• 10213041Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual.
• 10210945Tips & Tricks Rev 04 - Applicability: Diavel, pg. 17: Checking for correct positioning of the rear brake hose. Monster 937 (all model versions), pg. 21: Possible CAN line and speed sensor Errors; pg.22 Possible breakage of the right-hand footpeg holder plate. Multistrada V4, V4S: pg.49 Information for upcoming motorcycles. Panigale V4, SP2: pg.59 Possible aesthetic imperfection in tank right or left rear sections. Streetfighter V4 S MY22, pg.69; Electronic configuration for part number update of hlins suspension
• 10209665Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1900-Optional Configuration not carried out. Multistrada V2, Multistrada V4 PP (all model years) Pg.42; Possible interference between tank bag and front brake fluid reservoir/clutch fluid reservoir. Multistrada V4 (all versions), Pg.43; Possible color change of the Akrapovic silencer carbon endcap.
• 10209664CR 226 - Multistrada V4 Updates. Applicability: Multistrada V4 S/STD MY 2021-2022 (all versions, excluding Pikes Peak). This technical service bulletin informs dealers and service managers of updates and quality checks required for the listed units. This document has been redacted for sensitive pricing information. Referenced documents are available to NHTSA upon request.

Every Ducati Multistrada model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.