2013 Ducati Multistrada 1200

Recalls

1 recall names the 2013 Ducati Multistrada 1200. Newest first.

• Vehicle speed control › Cables

  Mar 16, 2015NHTSA 15V1520005,962 vehicles

  Ducati North America (Ducati) is recalling certain model year 2010-2014 Multistrada 1200 motorcycles. The inner sleeve of the opening throttle cable may move and prevent the full closing of the throttle.

  Risk and remedy

  Risk

  If the throttle cannot be fully closed, there is an increased risk of a crash.

  Remedy

  Ducati will notify owners, and dealers will replace the upper throttle cover with one that prevents the inner throttle sleeve from moving, free of charge. The recall began on May 11, 2015. Owners may contact Ducati customer service at 1-800-231-6696. Ducati's number for this recall is RCL-15-001.

  Full recall details →

Owner complaints

What owners report most

1. Service brakes2
2. Electrical system1

Latest complaints

• May 12, 2021CA18,000 mi
  Service brakes

  The rear brake on the multistrada has a known issue of the brake fluid boiling and causing the rear brake performance to be non-existant. Recommendations have included not using the rear brake, which IS not an option. I lane split, and the rear brake IS perfect for controlling speed in small margins. I've run through multiple brake fluid services for the rear and lose performance within an hour of ride time.

• Jul 14, 2019MA29,300 mi
  Electrical system
  Motorcycle IS designed with keyless fob. fob will not always activate the dashboard as designed. battery in the fob and the motorcycle are less than 1 year old. the fob's battery tests good using a battery tester. the bike basically leaves you stranded when you least expect it. sometimes you…

  Motorcycle IS designed with keyless fob. fob will not always activate the dashboard as designed. battery in the fob and the motorcycle are less than 1 year old. the fob's battery tests good using a battery tester. the bike basically leaves you stranded when you least expect it. sometimes you can get it to activate by holding it in a certain spot, but not 100% of the time. very unreliable. You should be able to walk up the bike with fob in your pocket, and it should detect its presence. it cost me a $50 tow. when towed to the dealership, the bike magically started.

• Oct 28, 2018AZ2,700 mi
  Service brakes

  Rear brake does not work. the pedal when depressed goes to the stop but does not slow the motorcycle. the rear brake IS completely ineffective.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Extended Stopping Distance

  PE21003Opened Feb 18, 2021Closed Jul 9, 2021Recall 21V315000
  The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on twenty-two (22) Vehicle Owner Questionnaires (VOQs) for soft rear brakes caused by air seeping into the rear brake lines of model year (MY) 2012-2020 Ducati Monster, Multistrada, SuperSport, Panigale, Scrambler and Diavel…

  The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on twenty-two (22) Vehicle Owner Questionnaires (VOQs) for soft rear brakes caused by air seeping into the rear brake lines of model year (MY) 2012-2020 Ducati Monster, Multistrada, SuperSport, Panigale, Scrambler and Diavel motorcycles.The consumers were alleging that the rear brakes would not properly function unless the rear brake pedal was applied several times or that there was a total loss of rear braking during normal applications, increasing the risk of a crash. In a March 2020 meeting, Ducati indicated that they were aware of certain models in which air may enter the motorcycles' rear braking system through the brake lines, due to exposure to heat from the exhaust system. Although this condition compromises rear braking performance, Ducati stated that they did not consider this to be a safety defect because the front and rear brake systems are hydraulically independent from each other, and a motorcycle's front brake system performs most of the stopping. Additionally, they believed that routine brake fluid replacement would resolve consumers' concerns, however complainants and dealership service technicians reported that, in some cases, after a dealer serviced the rear brake system, the rear brake pedal would feel soft and spongy again (indicating compromised brake performance) less than a year later--well before the recommended two-year brake fluid service interval. As a precaution, Ducati issued a series of technical service bulletins (TSBs) to replace the brake lines with redesigned ones, rerouting them away from the exhaust system.ODI's position is that all of the brakes on a motorcycle are considered necessary for safety. Analysis of the data identified that neither the entire model line nor the entire model year range of motorcycles covered by the investigation were affected, but rather certain sub-models or narrower model year ranges of motorcycles incorporated brake lines with a higher exposure to the heat from the exhaust system. Because of the unique routing of each model's brake line, some motorcycles are more susceptible to the condition than others. As these specific models and model years were most likely to exhibit an increased risk of a crash from the lengthened stopping distance, Ducati converted the previously issued TSBs into a safety recall.After receiving a total of 94 VOQs, ODI is closing this PE with Ducati's safety recall 21V-315. With the recall action taken by Ducati, this investigation is closed. However, the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other models or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10249815Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.
• 10249814Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-060 published on 12/19/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.
• 10243566Tips & Tricks Summary Rev. 13 Summary: Applicability: Incorrect evaluation of the wear condition of front wheel bearings, and Error C1134 High DRL temperature (update) for the Multistrada. Melting of coolant distributor due to engine overheating for all models.
• 10243562Checking Surface Wear on the Front Brake Caliper Connection Hose. Applicability: Multistrada 1200 MY 2010-2014 (all versions)' Multistrada 1200 MY 2015-2018 (all versions); Multistrada 1260 MY 2018-2020 (all versions). This service repair bulletin informs dealers and service managers that a potential exists for front brake hose surface wear in the applicable models. It goes on to inform that the cause is incorrect routing of the hoses after certain routine service and maintenance procedures. The bulletin also refers service providers to the appropriate manual for further guidance and instruction.
• 10240311Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-SRB-20-050 published on 11/24/2020. It provides dealers and service managers additional final drive chain care to ensure optimum performance and longevity for the chain. this includes cleaning, lubricating, inspecting and tension guidelines.
• 10240308Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correctly bleed the front brake system of the various Ducati models. This bulletin further refers the reader to an attached diagnosis guide. The referenced guide/annex is available to NHTSA upon request.
• 10240307Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leaks. The use of a prescribed leak trace powder is stressed. This bulletin includes service instructions.
• 10238475Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bulletin further provides cleaning instructions with approved cleaning tools.
• 10237193Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions.
• 10231001CR242 - Rear Brake Hoses Check and Replace if required. Applicability: Multistrada 1200 Model Year 2010-2012 (USA all versions with ABS); Multistrada 1200 Model Year 2013-2014 (USA all versions with ABS). This technical service bulletin dealers and service managers about reports of slight slackening of the rear brake lever, over time as a result of routine use. It also provides a service solution, if the condition is encountered. This document has been redacted for sensitive pricing information.
• 10222407Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke.
• 10219283CR235 Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for the subject units. The bulletin also provides affected VIN information and service solution. This document has been redacted for sensitive pricing information.
• 10217041Tips and Tricks Summary Rev.10. Applicability: Multistrada. This bulletin provides instructions for correct bike battery charging and maintenance procedure.
• 10217038Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. This Service Bulletin replaces and cancels the bulletin SRV-SRB-22-029 published on 06/17/2022.
• 10213041Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual.
• 10209665Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1900-Optional Configuration not carried out. Multistrada V2, Multistrada V4 PP (all model years) Pg.42; Possible interference between tank bag and front brake fluid reservoir/clutch fluid reservoir. Multistrada V4 (all versions), Pg.43; Possible color change of the Akrapovic silencer carbon endcap.
• 10209663Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedures for 12-volt battery installed on all Ducati motorcycle models. This document has been redacted for sensitive pricing information. The annex referenced in this document is available to NHTSA upon request.
• 10208536Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39, Possible oxidisation of windscreen retaining screws.
• 10203083Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlighting problems, P. 31-Possible appearance of stains and white dots on the instrument panel, P. 31 Possible malfunction of the heated passenger seat. Scrambler 800 MY 2021, P. 43- Possible appearance of errors U0323, P0500, P2158; Scrambler 800 MY 2021-2022, P44-Irregular idling rpm after engine start. Supersport 950, All Model Years, P.50-Engine warning light on: ECU Error P0314
• 10190055Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarket accessories, battery preparations, tire pressures sensing, gas cap paint, enhanced suspension, oil level checks, and instrument panel software.
• 10190054Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packaging & transport to engines and accessories, to cosmetic issues.
• 10188853Technical specification sheet update
• 10188299Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder engine. The purpose is to provide more comprehensive data to enable a better diagnosis of the situation. The referenced questionnaire is attached as an editable PDF, and is available to NHTSA upon request.
• 10183581"Procedure for the verification of correct operation of fuel level sensor. Applicability: Multistrada 1200 MY 2010-2014 (all versions); Scrambler 800 MY 2019 and later (all versions). This electronic service bulletin replaces and supersedes SRV-ESB-17-001, published on 17/01/2017. This bulletin provides dealers and service managers procedures to check proper operation of fuel level sensors for the applicable models. It also includes part information, component disposal, and warranty instructions. Referenced annex (SRV-ESB-17-001 ENGLISH_Annex.pdf) is available to NHTSA upon request. This document has been redacted for sensitive pricing information.
• 10174562Guided diagnosis for front brake system bleeding - Applicability: All vehicle models, all years. This Service Bulletin provides guidance for front brake system bleeding. It includes a "guided diagnosis" attachment, which outlines the sequence of operations to be followed depending on the type of brake master cylinder installed. The attachment is available upon request.
• 10173096Ducati Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (engine start lock systems) and associated reset procedures that a Ducati technician shall perform in case of a system failure or loss of keys. This bulletin also contains applicability tables and procedures for the various immoblizer systems.
• 10169798Scheduled Maintenance Check List Update - Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval maintenance schedules. The actual checklists referenced in this bulletin will be made available to NHTSA upon request.
• 10169796Final Drive Chain Maintenance Precautions - Applicability: All models and Model Years (except XDiavel). The purpose of this service bulletin is to further inform dealers and service managers of proper maintenance to ensure optimal performance and service life of the final drive chain installed on the entire Ducati range of motorcycles.
• 10167176TiltWatch indicator for engine shipments - Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to proceed, should an engine shipment be received with an activated TiltWatch indicator.
• 10162020Precautions for the assembly of the front mudguard extension part no.56410801B - Applicability: Multistrada 1200 MY 2010-2018 (all model versions); Multistrada 1260 MY 2018-2019 (all model versions). This service bulletin informs dealers and service managers of reports received by Ducati, identifying incorrect installation of the front mudguard extension during the pre-delivery phase of the listed models (excluding Enduro and Multistrada 950). This bulletin also reiterates installation instructions, part data, and associated illustrations.
• 10140276Immobilizer Systems - This electronic service bulletin supersedes SRV-ESB-16-002 published 10/06/2016. it contains updated system information regarding Ducati Immobilizer Systems (engine start lock systems) for the listed year models. The bulletin provides a comprehensive list of procedures covering the associated model systems, associated reference charts.
• 10115920MTS1200 MY13_Plexiglas Support Vibration - This tips and tricks bulletin provides information on possible vibration in the Plexiglas support when bike is in operation. A repair solution is provided, along with associated part numbers, diagrams, instructions and potentially affected VIN numbers.
• 10086428Fuel level sensor verification procedure - this electronic service bulletin contains updated procedures for dealer service departments to verify functionality of fuel level sensors prior to replacing them as a result erroneous display on the instrumetn panel. This bulletin also contains associated part numbers, illustrations and maintenance instructions.
• 10086368Immobilizer systems - this electronic service bulletin informs ducati technicians regarding ducati immobilizer systems (engine start lock systems) for all ducati models from model year 2006 to model year 2016. This bulletin also contains all relevant reset procedures that can be performed in cases of system failure, or key loss.
• 10086367Transparent maintenanceposter and scheduled maintenance checklist update - this service bulletin contains ducati service minimum requirements. It includes maintenance checklists and intervals, as well as illustrations for display.

Every Ducati Multistrada 1200 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.