Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Risk and remedy
Risk
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Risk and remedy
Risk
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Risk and remedy
Risk
A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
Remedy
Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.
Entegra Coach (Entegra) is recalling certain 2019 Entegra Anthem, Aspire, Cornerstone and Insignia motorhomes. The affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open during transit.
Risk and remedy
Risk
If the door opens during transit, it can increase the risk of injury or a crash.
Remedy
Entegra has notified owners, and dealers will adjust the door latch rod, free of charge. The recall began October 15, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903409.
Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Risk and remedy
Risk
An overloaded vehicle has an increased risk of a crash.
Remedy
Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405.
TL* the contact owns a 2019 entegra cornerstone motorhome. While driving at unknown speeds, the entrance door failed to close. There were no warning indicators illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 7,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11003148SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp battery fault. Instructions to inspect and add larger battery cables.
10251497Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.
10237222INC (Informational Communication) Regarding Pairing and programming key fobs.
10236012Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
10225729Standard repair procedure: Shower enclosure and shower door installation instructions.
10217279Generator Slide Tray extends when stopped or parked. STANDARD REPAIR INSTRUCTIONS TO DIAGNOSE AND REPAIR GENERATOR SLIDE AIR LEAK.
10211966Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
10211964Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS
10211963Instructions for programming and replacing dry contact module for awning.
10209505False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness. Instruction for diode installation for park brake ground wire.
10209502(INC) Informational communication on when To Sanitize The Fresh Water System.
10209114Ceiling lights flickering in unit. Standard repair Instructions on how to install voltage regulator jumper harness to 5" command ceiling lights.
10202023Rvc bridge; inverter locations
10201955Equalizer leveling jack manual override procedure. INSTRUCTIONS FOR OVERRIDE MODE ON EQUALIZER LEVELING SYSTEM.
10195192TSB Order form.
10180148Informational Communication - how to program keyless entry access code & keypad button function for the Trimark keyless entry system.
10179193The battery merge solenoid may not connect to charge both banks of batteries, resulting in a NO START situation. An inspection is required to confirm the color of the existing solenoid. White or Grey notes the solenoid is correct and not further action is required, while finding a BLACK solenoid notes a new is required to prevent a NO START situation.
10179029Girard awning may retract on its own due to interference to the awning motion senor from the interior LED lights of the motorhome. Each awning (2 per motor home) requires in-line capacitor to prevent the interference. The awnings will NOT extend on their own from this interference. The Girard awning has a lock module that when ignition is turned on, all power is removed from the awning motors after 60 seconds to ensure that the awning can not deploy while the motorhome is in motion.
10177431Informational Communication - Precaution regarding protection of the coated Screws used in the Thetford macerator pump assembly
10177430Informational Communication Notice (INC) How to reset Firefly communication system for HVAC
10177429Informational Communication Notice (INC) Instructions how to reset a GFCI
10176436Steps to find and correct air noise from or around the PTL entrance doors on motorhomes.
10172790Information Communication: Whole house and refrigerator fresh Water Filter and cartridges - replacement information.
10172768Standard Repair Procedure - Electric Cargo Door Lock Actuator jams and prevents the door from opening.
10172629Informational Communication - How to locate the date code on the power hose and shore cord reel.
10172533Informational Communication - How to address: "NO VIDEO DETECTED" when noted on camera monitor screen. Camera, cable, or HDCMM port failed Hard reset on HDCMM
10165143Baggage doors may leaking due to incorrect O-ring installed in handle
10160158Instructions revised for TSB 19-018 already posted - Sealing of Blind Spot Monitor
10143622Installation of an A/C relay to correct intermittent lack of A/C control
Every Entegra Cornerstone model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.