2013 E-One Quest
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › E-One › Quest › 2013
These records cover every 2013 E-One Quest. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2013 E-One Quest. Newest first.
E-One Incorporated (E-One) is recalling certain 2013-2017 E-One Cyclone II, Quest, Typhoon, 2016 Freightliner M2 112, 2013-2015 International 7400, 2014-2017 International 4400, Freightliner M2 106, 2016-2017 Kenworth T370, and 2015 Kenworth T800 vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing…
Risk and remedy
Risk
A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Remedy
E-One will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on January 11, 2018. Owners may contact E-One customer service at 1-352-861-3612.
E-One Incorporated (E-One) is recalling certain model year 2013-2014 Typhoon, Cyclone II, and Quest emergency vehicles manufactured August 2, 2013, to December 16, 2014. The affected vehicles have front independent suspension assemblies that may have loose ball joints which could separate causing a loss of steering control.
Risk and remedy
Risk
A loss of steering control increases the risk of a crash.
Remedy
E-One will notify owners, and dealers will inspect and repair the suspension assemblies, as necessary, free of charge. The recall began on October 9, 2015. Owners may contact E-One customer service at 1-800-627-5050.
E-One Incorporated (E-One) is recalling certain model year 2013-2014 Emergency One Typhoon, Cyclone II, and Quest Fire Fighting Chassis manufactured March 19, 2013, through April 15, 2014, and equipped with Vehicle Input Module (VIM) part number 508875. The VIM, used to supply programming inputs that monitor and control some vehicle functions such as…
Risk and remedy
Risk
The VIM software may cause the vehicle's brake lights to be illuminated even when the vehicle is not braking and may prevent the vehicle's ability to raise its idle when auxilliary equipment is being used. If the brake lights are illuminated while the vehicle is moving it could make other motorists think the vehicle is stopping/slowing down and increase the risk of a vehicle crash. If the vehicle cannot raise its idle when auxilliary equipment is being used, equipment such as aerial devices, electrical generators and rescue tools may have reduced performance.
Remedy
E-One will notify owners, and dealers will update the VIM software, free of charge. The recall began on June 12, 2014. Owners may contract E-One customer service at 1-800-627-5050.
E-One Incorporated (E-One) is recalling certain model year 2013 model Typhoon and Cyclone II fire fighting vehicles equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform…
Risk and remedy
Risk
If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy
E-One will notify owners and dealers will inspect the seat belt buckle, and if necessary, replace the seat belt buckles, free of charge. The recall is expected to begin on, or about, January 17, 2014. Customers may contact E-One at 1-800-627-5050.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10171980E-ONE, Inc. TSB report for the month of February 2020.
- 10170945E-ONE, Inc. TSB report for January 2020 sent 02/03/20 missing Index of Manufacturer (MFR) Communications. This communication is to add that record.
- 10151807E-ONE has identified that a large number of DEF tank senders that have been returned for evaluation have been diagnosed as no fault found from the manufacturer. In an effort to minimize this in the future, we are sending this bulletin along with troubleshooting steps for your technicians to use when you receive customer complaints related to DEF tank gauge level issues.
- 10151806During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2007 with the launch of the new ISSPRO gauge cluster. The new dash gauge cluster changed the requirement for air flow sensor signal from active high to active low. This malfunction went unnoticed until now due to our published air filter routine maintenance requirements and the air filter?s longevity. Revised units affected by year.
- 10147323During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2010 with the launch of the new ISSPRO gauge cluster. The new dash gauge cluster changed the requirement for air flow sensor signal from active high to active low. This malfunction went unnoticed until now due to our published air filter routine maintenance requirements and the air filter?s longevity.
Every E-One Quest model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.