2020 Fccc S2G
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2020 Fccc S2G. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2020 Fccc S2G. Newest first.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Business-Class M2, FCCC Business-Class M2, FCCC S2G (FCCC Business-Class M2), FCCC S2RV, FCCC SC2 (FCCC Shuttle Chassis), 2021-2022 Freightliner 108SD, and Freightliner 114SD vehicles. The windshield wiper linkages may break, causing the windshield wipers to fail.
Risk and remedy
Risk
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the windshield wiper arm and linkage parts, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL969.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2022 FCCC S2G and 2023 Thomas Built Buses Saf-T-Liner C2 vehicles equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.
Risk and remedy
Risk
Unexpected engine shut down can increase the risk of a crash.
Remedy
Dealers will update the ECM software, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL942.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Risk and remedy
Risk
Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy
Dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL912. Note: This recall supersedes and expands recall 20V-529 (FL-861). Vehicles previously repaired under 20V-529 will need to have the new remedy completed under this recall.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010186CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
- 11010143Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
- 11008508Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
- 10189319Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
- 10187835Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
- 10187444Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
- 10187443Warranty Information Letter for Body Builder/Truck Equipment Manufacturer Demonstration Program.
- 10187440Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
- 10181761Freightliner Custom Chassis Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
- 10178006Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customers location to perform a recall or field service campaign.
- 10177979Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
- 10177838Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
- 10177691OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
- 10177690Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLink 8.12 Standard and Professional is available to download from the Detroit Diesel server.
- 10177657Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.
- 10176791OEM and distributor announcement for Running Change to ACM Software for MY2020. There is an upcoming running change (RC1) for ACM software that will be installed when OEMs or distributors program with DiagnosticLink. The hardware part number for the ACM module will remain the same (A 000 446 97 54). OEMs are instructed to continue ordering the same ACM hardware part number.
- 10176790Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.
- 10174376Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
- 10174061Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
- 10174060Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
- 10174052Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
- 10172649Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
- 10172579Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
- 10172547Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
- 10172148Technical Service Letter for DD Platform Heavy Duty, Metal in the Oil and Oil Filter. Some engine component failures can cause metallic debris to circulate throughout the engine lubrication system. Although the oil filter will capture most of this debris, some debris may enter the clean side of the lubrication system during oil filter bypass. Detroit has created a lubrication system cleaning and flushing procedure to address this problem.
- 10171361Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
- 10171359Revision to a Warranty Policy Letter announcing the One Stop Supplier Extended Program Launch. The One Stop Supplier Extended Program streamlines the claim filing process because with One Stop Supplier Extended, the service network will file claims for some supplier-supported coverages in OWL. Revisions are in blue.
- 10170855Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
- 10170299Warranty Policy Letter announcing the One Stop Supplier Extended Program Launch. The One Stop Supplier Extended Program streamlines the claim filing process because with One Stop Supplier Extended, the service network will file claims for some supplier-supported extended coverages in OWL.
- 10169679Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
- 10168036Warranty Policy letter announcing service locations have 90 calendar days from delivery to open a repair order which Identifies and addresses discrepancies from the sales order.
- 10166799WARRANTY POLICY LETTER- Hold disposition for Parts has been eliminated
- 10166782Technical Service Letter Revision on heavy duty coolant oil module and oil filter change. Older modules will not be compatible with newer module.
- 10166525Tool Letter for DAVCO Shop Pro FXP 95-230V compatible for Australia Electrical Systems.
- 10166524Tool Letter for DAVCO Shop Pro FXP 95-230V compatible for Chile and Italy Electrical Systems
- 10166512Warranty Policy Letter- To assist customers and the service network regarding the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
Every Fccc S2G model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.