2016 Fccc Xcp
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2016 Fccc Xcp. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2016 Fccc Xcp. Newest first.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015-2016 FCCC XBP, XBR, XCM, XCR, XCL, and XCP trucks manufactured May 1, 2014, to June 16, 2015, equipped with certain ZF RL77 / 80EM independent front steering axles equipped with Bosch 8018 steering boxes. The boxes were manufactured using incorrect internal spacers that can cause…
Risk and remedy
Risk
The steering wheel's connection to the front axle could fail resulting in a sudden loss of steering ability, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and replace the steering box if necessary, free of charge. Owners are urged not to drive their vehicles until they have been inspected. The recall began on May 31, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-712.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2013-2016 FCC XCS, XCM, XCR, XCL, XCP, XBS, XBR, and XBP trucks manufactured from January 7, 2013, through June 1, 2015. On certain motorhome chassis built with a heavier, adjustable, offset, foot pedal, the brake activation signal to certain towed devices may not deactivate when the…
Risk and remedy
Risk
If the brake activation signal to a towed device remains active when the motorhome chassis service brakes are released, the brakes on a towed device may remain engaged depending on brake configuration of the trailer. As a result, the brakes would drag and possibly overheat potentially resulting in a fire. Additionally, following drivers may be confused by the motorhome's actions, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will modify the affected brake assemblies, free of charge. The recall began on June 6, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-704.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2016 Freightliner Custom Chassis XCP chassis manufactured from April 26, 2013, through January 15, 2015. The power steering fluid temperature may exceed the power steering hose material ratings on some rear engine chassis built with certain 18,000lb and 20,000lb-load capacity…
Risk and remedy
Risk
Loss of power steering assist would result in increased difficulty to steer the vehicle in either direction at low speeds, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the power steering hose with a hose that has a higher temperature rating, free of charge. The recall began on July 22, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-702.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011076Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
- 11010186CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
- 10251202Important Campaign Information letter for FL974 - Revised Bulletin & Population
- 10251200Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.
- 10249516Emissions Recall: Cummins DEF Sensor Shortage
- 10209409FCCC X-Line chassis, equipped with a certain rear mounted Power Distribution Module (PDM), may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker lights, brake lights, or left turn signal lights may not function. Brake lights that do not function correctly may not notify motorists of a braking event, which may lead to an increase risk of crash. A secondary fused harness will be added which bypasses the affected suspect portion of the PDM. Repairs will be performed by Daimler Trucks North America authorized service facilities.
- 10195659SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
- 10192957FCCC XCP Chassis Power Steering Hoses.
- 10190555Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
- 10189319Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
- 10187835Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
- 10187524Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R.
- 10187444Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
- 10187440Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
- 10184786FCCC Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
- 10184029Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
- 10183988Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
- 10183734Freightliner Parts Technical Bulletin for Power Distribution Module (PDM) Dealer Inventory Check.
- 10183320Service Solution for False DEF Fault Codes on chassis with Cummins engines. Symptoms are various active and inactive fault codes for DEF Quality or DEF level. The issue could be caused by the coolant hoses swapped at the bulkhead fittings, thru the frame rail causing the coolant flow inside the header assembly to be reversed.
- 10181761Freightliner Custom Chassis Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
- 10180350Tech Talk discussion about power steering fluid.
- 10178945Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.
- 10178006Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customers location to perform a recall or field service campaign.
- 10177979Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
- 10177838Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
- 10177691OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
- 10177690Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLink 8.12 Standard and Professional is available to download from the Detroit Diesel server.
- 10177657Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.
- 10176790Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.
- 10174376Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
- 10174061Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
- 10174060Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
- 10174052Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
- 10172649Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
- 10172579Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
- 10172547Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
- 10171365Field Service Campaign for FCCC Motorhome Chassis Fan Cages. On certain chassis, fan motor support brackets may be sub-optimal causing fatigue and cracking over time. Vehicles will be inspected and fan motor support bracket assemblies will be repaired as necessary.
- 10171361Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
- 10170855Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
- 10169679Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
Every Fccc Xcp model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.