2015 Fiat 500E

Recalls

2 recalls name the 2015 Fiat 500E. Newest first.

• Electrical system › Propulsion system › Traction battery

  May 16, 2016NHTSA 16V30300016,584 vehicles

  Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Fiat 500e vehicles manufactured March 22, 2012, to January 29, 2016. The power inverter module (PIM) may experience voltage spikes which can cause the propulsion system to shut down and loss of motive power.

  Risk and remedy

  Risk

  Loss of motive power can increase the risk of a crash.

  Remedy

  Chrysler will notify owners, and dealers will update the PIM software, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S26.

  Full recall details →

• Electrical system › 12v/24v/48v battery

  Mar 27, 2015NHTSA 15V1790005,660 vehicles

  Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Fiat 500 EV vehicles manufactured March 27, 2012, to November 1, 2014. If the vehicle goes in to limp home mode, incompatible software between Electric Vehicle Control Unit (EVCU) and Battery Pack Control Module (BPCM) may cause the electric propulsion system to fully shut down.

  Risk and remedy

  Risk

  An electric propulsion system shut down will cause a stall-like condition, increasing the risk of a crash.

  Remedy

  Chrysler will notify owners, and dealers will update the vehicle software to ensure compatability between components, free of charge. The recall began on May 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R15.

  Full recall details →

Owner complaints

What owners report most

1. Electrical system8
2. Fuel/propulsion system4
3. Engine2
4. Air bags1
5. Power train1
6. Unknown or other1
7. Visibility/wiper1

Latest complaints

• Jan 7, 2018CA25,000 mi
  Electrical system
  The 2013-2017 fiat 500E charger port [the part mounted on the vehicle] IS a weak plastic part that breaks easily while the vehicle IS parked & being plugged/unplugged from vehicle chargers. indications are that most break due to the action of plugging & unplugging the vehicle. it IS also bolted…

  The 2013-2017 fiat 500E charger port [the part mounted on the vehicle] IS a weak plastic part that breaks easily while the vehicle IS parked & being plugged/unplugged from vehicle chargers. indications are that most break due to the action of plugging & unplugging the vehicle. it IS also bolted to the body in a way that stresses the material further, causing it to break even easier. it IS also mounted in a poorly conceived position that leaves it susceptible to damage by other vehicles, passing pedestrians & bicyclists, hard to plug/unplug charge units, & more. broken connectors cause wire harness damage which can lead to electrical shorts, fires [including battery pack fires], & electrocution. without even inspecting the involved vehicle chrysler/fiat refuses to repair them under warranty, & instead dealers are quoting $1800-$4000 [depending on location] to replace the entire harness, not just the broken connector body, which ahs led many owners to ignore the problem or try 'creative' ways of getting by, like glues.

• May 22, 2017CA36,000 mi
  Visibility/wiper
  My sunroof exploded while driving on the freeway. As I was driving (with sunroof closed), a loud "boom" sounded. My first thought was something hit me. But I quickly realized my sunroof exploded. Cars behind me scattered as glass flew all over the freeway. This explosion was quite jarring, and…

  My sunroof exploded while driving on the freeway. As I was driving (with sunroof closed), a loud "boom" sounded. My first thought was something hit me. But I quickly realized my sunroof exploded. Cars behind me scattered as glass flew all over the freeway. This explosion was quite jarring, and under different circumstances, this could have caused an accident. Fortunately, that didn't happen. I contacted fiat chrysler, but they will not claim fault. Sunroofs don't explode. And if they do, it has to be a manufacturing flaw. Fiat chrysler needs to be held accountable for this before an incident like this causes some one to get hurt.

• Dec 28, 2016CA
  Electrical system
  TL* the contact owns a 2015 fiat 500E. The contact received notification of nhtsa campaign number: 16v303000 (electrical system). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact did not have…

  TL* the contact owns a 2015 fiat 500E. The contact received notification of nhtsa campaign number: 16v303000 (electrical system). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact did not have access to a dealer to perform the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• Dec 28, 2016CA
  Electrical system

  Faulty charger (electric car) causing power outlet to melt - fire hazard. charger rated for 12A, outlet rated for 20A but it still melted it. suspect bad electirical connection in charger plug resulting in heating of metal contact.

• May 26, 2016CA10,000 mi
  Electrical system · Fuel/propulsion system
  Vehicle will not start following a evening charge. 12 volt system drains and charging system does not function. following morning vehicle IS not movable and key will not be removable. you can try jumping the 12 volt system, but does not always work. if vehicle becomes functional you will get a…

  Vehicle will not start following a evening charge. 12 volt system drains and charging system does not function. following morning vehicle IS not movable and key will not be removable. you can try jumping the 12 volt system, but does not always work. if vehicle becomes functional you will get a host of error messages including propulsion system error requiring a return to dealership. chrysler/fiat IS aware of the problem and suggest to plug the vehicle in as normal and add a trickle charger under the hood to the 12 volt system!!! this problem occurs at least once/week and fiat does not have a solution. filed a complaint with customer care which agreed to do a software fix, but instead closed the order without contacting us and said they did not have a fix. vehicle IS stationary at the time of failure, but if it does recover, error messages will suggest returning the vehicle to a authorized service center. we are concerned that something will fail during motion. attached IS the last service record indicating chrysler/fiat IS aware of the problem as well as the suggestion to add an additional charger to maintain the 12 volt system. vehicle was towed again this morning due to same failure.

• Jan 11, 2016CA
  Electrical system · Unknown or other
  Received a R20 safety recall notice for my 2015 fiat 500E regarding a problem with the evcu (electirc vehicle control unit) that may set a diagnostic trouble cod (dtc) that can result in a shift to neutral condition. this could cause a loss of motor power, increasing the risk of a crash. I…

  Received a R20 safety recall notice for my 2015 fiat 500E regarding a problem with the evcu (electirc vehicle control unit) that may set a diagnostic trouble cod (dtc) that can result in a shift to neutral condition. this could cause a loss of motor power, increasing the risk of a crash. I called premier fiat of fremont 7 times over the course of 1-2 months and was never able to reach anyone in their service department to schedule an appointment. I left a message each time noting the safety recall, but still no response. I am disappointed that a great sales experience was followed by a seriously unreliable service experience. looks like I'll have to drive into the dealership unannounced at this point because phone calls to schedule an appointment apparently doesn't work here...and safety IS at stake.

• Aug 24, 2015CA412 mi
  Electrical system · Engine · Fuel/propulsion system
  On february 5, 2015 at 8:40 a.m. While driving south in the high speed lane at 55 mph on highway 101 from san rafael to san francisco, there was a total and catastrophic electrical failure and resulting zero motor power of my fiat 500E. I was able to coast the car to the shoulder area crossing four…

  On february 5, 2015 at 8:40 a.m. While driving south in the high speed lane at 55 mph on highway 101 from san rafael to san francisco, there was a total and catastrophic electrical failure and resulting zero motor power of my fiat 500E. I was able to coast the car to the shoulder area crossing four lanes of traffic. A fiat repair technician coincidentally appeared on the scene and offered assistance. I indicated I was unwilling to drive the car any further. He instead drove the fiat 500E and I drove his gasoline fiat to the dealer in san francisco for repair. Dealership inspection and diagnosis indicated defective evcu. Dealer replaced evcu. on march 19, 2015 - evcu failure again; unable to change gears from park to drive with "not ready" and already in desired gear messages. Dealership discovered no fault code using scan tool. on may 26, 2015 service propulsion system warning light illuminated indicating malfunction with propulsion system. Dealership inspection revealed "code indicating battery positive circuit high resistance at b+ terminal and positive battery post at 0.11 v ok test fused b+ with test light; test pim case ground high resistance from pim case to battery ground; fault occurred once in snapshot data. Pim software update available and symptom/condition can cause problem; reprogram power inverter module to latest software." on june 23, 2015 R20 safety recall" and red plugged in indicator illustrated malfunction/interruption during vehicle charging process vehicle unable to charge to prior optimum level. Car brought to burlingame fiat dealership for flash evcu reprogramming/ updated software. on july 17, 2015 - service propulsion system warning light again appeared; unable to change gears; display indicated already in desired gear. on august 16, 2015 - already in desired gear; unable to change gears

• Jul 17, 2015CA600 miCrash1 injury
  Air bags
  TL* the contact owns a 2015 fiat 500E. While driving approximately 45 mph, the contact's vehicle was involved in a head on collision with another vehicle. The air bags failed to deploy. The contact sustained neck and chest injuries that required medical attention. a police report was filed. The…

  TL* the contact owns a 2015 fiat 500E. While driving approximately 45 mph, the contact's vehicle was involved in a head on collision with another vehicle. The air bags failed to deploy. The contact sustained neck and chest injuries that required medical attention. a police report was filed. The vehicle was destroyed and towed to geico collision center. The manufacturer was notified of the failure. The vin was unavailable. The failure mileage was 600.

• May 28, 2015CA150 mi
  Electrical system · Engine
  3 days after driving my new fiat 500E which I am leasing , I began to notice extremely uncomfortable physical sensations. the only thing I can compare it to IS taking on an old cellphone for a long period of time. it's a similar kind of feeling of power and radiation. I have taken at least 10…

  3 days after driving my new fiat 500E which I am leasing , I began to notice extremely uncomfortable physical sensations. the only thing I can compare it to IS taking on an old cellphone for a long period of time. it's a similar kind of feeling of power and radiation. I have taken at least 10 people for rides in the car. 3 of them report similar sensations, without being prompted in any way while some are not aware of the the radiation. effects/symptoms (partial list ) : head ache, tingling on face and around ears ,pressure feeling in ears, pressure feeling in center of chest, foggy feeling in head, which continues for 15 to 60 minutes after driving. notes: I have tested myself sitting in the car without it turned on for 30 minutes. there are no negative effects whatsoever. the symptoms are worse when: 1) the air conditioner IS turned on 2) more acceleration IS used, using more power. these are not due to the feeling of the air, or g force from acceleration. I have made sure to rule out both of these factors. I have stopped driving the car because it IS not safe for me to drive. it had been tested as "normal" by fiat mechanics. there IS nothing at all normal about this and something has to be done.

• May 15, 2015CA1,700 mi
  Electrical system · Fuel/propulsion system · Power train

  Car suddenly lost power without warning and stalled in middle of road and had to be pushed to the side. car was only 3 weeks old. fiat chrysler has known about defect for years but choose to hide defect instead of recall/fixing. they did recall only after dumping hundreds in a group lease suspiciously days/week just before notifying nhtsa/dot of defect and problems. I've had the "fix" done and it didn't work !

• Mar 1, 2015CA770 mi
  Fuel/propulsion system
  Vehicle suddenly stopped, no more power, error message propulsion system service. Happened at a dangerous intersection, middle of turning left, which danger of other cars running into me. Could avoid an accident, pulled to side. Turned car off, 5 minutes later error was gone and car drove normally.…

  Vehicle suddenly stopped, no more power, error message propulsion system service. Happened at a dangerous intersection, middle of turning left, which danger of other cars running into me. Could avoid an accident, pulled to side. Turned car off, 5 minutes later error was gone and car drove normally. Without error message. exactly as described for previous recalls named P23. It appears that the problem has not been solved. Car IS not safe to drive. *tr

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Pedestrian alert sounds

  DP22005Opened Jan 27, 2023Closed Aug 7, 2023Recall 22V063000
  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…

  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10251783Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10239957Water Quality When Mixed With Engine Coolant
• 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10234420Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10230183No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10228988Lithium Ion Batteries BeginningApril 1, 2022, a $5,000 penaltywill be assessed to dealers who return any visually damaged battery to the supplier. Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
• 10228142Pentastar Oil Filter Adapter
• 102280983.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~
• 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
• 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 102248991.4L FIRE Service Engine (Normally Aspirated) This engine in this kit will contain one of 8 different production full dress engines, but labeled as component engine 68275870AA or 71AA. The received engine will be configured for use with an automatic transmission, (includes auto transmission adapter plate / flexplate) or manual transmission. (includes flywheel / clutch asm) The received engine will be configured with or without a block heater. If required, dealer to purchase/install the block heater. The included instruction sheet K6855863AB in engine kit 68275870AA is to be followed for all applications that it applies. Please see the sheet for details. In addition to the items detailed in instruction sheet K6855863AB, please read the following below to determine the rework required to install this engine into a 2012- 2018 Fiat 500 (FF) with 1.4L EAB normally aspirated engine: 1) determine which condition exists for the received service engine a) vehicle has a manual transmission, received manual transmission engine. b) vehicle has a manual transmission, received automatic transmission engine. c) vehicle has an automatic transmission, received automatic transmission engine. d) vehicle has an automatic transmission, received manual transmission engine. 2) follow below steps based on condition (a) through (d) above. Condition a) No further rework required, other than ordering/installing a block heater if required. Condition b) Remove flexplate / auto trans adapter plate / auto trans engine mounting bracket / auto trans engine oil dipstick from new service engine. Transfer flywheel / clutch / manual trans engine mounting bracket / manual trans engine oil dipstick from old engine. Order/install block heater if required. Condition c) Identify the automatic transmission adapter plate on the original engine. Looking at the rear of the vehicle engine with adapter plate mounted:
• 10224661Electric Vehicle Control Unit (EVCU) System Enhancements
• 10224658Flash: Anti Lock Brake (ABS) Module System Enhancements
• 10223855Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
• 10223027Lithium Ion Batteries BeginningApril 1, 2022, a $5,000 penaltywill be assessed to dealers who return any visually damaged battery to the supplier. Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
• 10221822HVAC Control Panel Illumination Inoperative
• 10221597No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10221594Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10221228WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
• 10221153Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
• 10221152Battery Tester Warranty Code Procedures, Medtronic Update Process
• 10221150Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
• 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
• 10220644Lithium Ion Batteries BeginningApril 1, 2022, a $5,000 penaltywill be assessed to dealers who return any visually damaged battery to the supplier. Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
• 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
• 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10220071wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10219831Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
• 10219830Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

Every Fiat 500E model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.