2021 Ford F-150 Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › F-150 Hybrid › 2021
These records cover every 2021 Ford F-150 Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
266 complaints5 involved a crash3 involved a fire5 injuries1 deaths
What owners report most
Latest complaints
- Exterior lighting
Daytime Running Lights (DRL) passenger side LED light bar burned out after only 64K miles.
- Unknown or other
Formal Financial Assistance Statement RE: Goodwill Cost-Share Request for 2021 F-150 King Ranch VIN: [XXX] Current Mileage: 119,000 miles Diagnostic Trouble Codes: P2704, P07E6, P2886, P2885 Dealer Repair Quote: $9,820.50 (Full Internal Transmission Replacement) To Whom It May Concern at Ford…
Formal Financial Assistance Statement RE: Goodwill Cost-Share Request for 2021 F-150 King Ranch VIN: [XXX] Current Mileage: 119,000 miles Diagnostic Trouble Codes: P2704, P07E6, P2886, P2885 Dealer Repair Quote: $9,820.50 (Full Internal Transmission Replacement) To Whom It May Concern at Ford Motor Company and Dealer Leadership: I am formally requesting a corporate Goodwill Cost-Share for the catastrophic internal transmission failure on my 2021 F-150 King Ranch. While this vehicle is slightly past its 100,000-mile powertrain coverage, a total mechanical failure on a top-tier luxury vehicle at this stage—caused by well-documented, inherent factory defects—is entirely unacceptable. The diagnosis and fault codes pulled by the certified mechanic map directly to systemic, factory-recognized hardware flaws in the 10R80 10-speed transmission: 1. The Core Mechanical Failure (TSB 24-2209 / TSB 23-2250): My truck exhibits severe gear slippage and loud internal clunking, triggering code P2704 (Friction Element E Apply Time). As documented heavily by Ford’s own service network, this code is the direct result of a design flaw where the internal CDF clutch drum bushing migrates out of place under heat, slicing internal seals and destroying line pressure (triggering pressure codes P2885 and P2886). 2. The Safety Concern (Code P07E6): My transmission has also thrown code P07E6 (Unable to Engage Park), which directly mirrors the mechanical components Ford is actively tracking for transmission parking pawl issues. Ford Motor Company has issued multiple Technical Service Bulletins acknowledging this exact failure sequence and has since redesigned the CDF drum assembly to correct the manufacturing flaw. I should not be held solely responsible for a $9,820.50 repair bill caused by a component that Ford has publicly acknowledged was defectively designed from the factory. As a loyal Ford customer driving a premium vehicle, I expect Ford to stand behind its product. I am req INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
- Exterior lighting
The passenger Daytime Running Lamp (DRL) has stopped working on my 2021 Ford F-150. This condition potentially puts myself and others at risk because DRL's are a well-known safety feature to increase frontal visibility of vehicles while driving, especially during changing daylight conditions such…
The passenger Daytime Running Lamp (DRL) has stopped working on my 2021 Ford F-150. This condition potentially puts myself and others at risk because DRL's are a well-known safety feature to increase frontal visibility of vehicles while driving, especially during changing daylight conditions such as going under a bridge or tree-covered roadways. There were no symptoms of impending failure other than many complaints from owners of similar vehicles
- Service brakes
I was driving home after dark from a work trip. I was about 15 minutes from home when I slammed on my brakes to avoid hitting a deer that ran out in front of me. I was going approximately 45 miles an hour. Then all of the brake warning lights and ABS Fault lights came on. I was able to get home…
I was driving home after dark from a work trip. I was about 15 minutes from home when I slammed on my brakes to avoid hitting a deer that ran out in front of me. I was going approximately 45 miles an hour. Then all of the brake warning lights and ABS Fault lights came on. I was able to get home with no problem and though it might have just been because of the sudden brake application and it would clear at the next drive. When I went to drive my truck next, I had no brakes and the pedal went to the floor. I started looking and found a puddle of brake fluid under my truck. I used to be a mechanic, so I started to trouble shoot the problem and found that a wire mesh covered flexible section of the brake line feeding the front passenger wheel brake caliper had a blow out and is what had failed. Although my 2021 F-150 is out of warranty, a 5 year old well maintained truck shouldn't have a brake line fail and I think I was luck to get home safe. I had my truck towed to the local Ford dealership for the repair. They did a thorough examination and could find a reason for the failure and agreed that it shouldn't have failed and that they had never seen anything like it before.
- Electrical system · Power train
I picked up my F-150 Powerboost from the Ford dealership after getting and oil change. Recorded mileage was 100,385 (just 385 miles out of the 100,000 EV warranty. Just 2 hours after getting it back the check engine light came on for P0B24 for hybrid battery failure. The Ford dealership diagnosed…
I picked up my F-150 Powerboost from the Ford dealership after getting and oil change. Recorded mileage was 100,385 (just 385 miles out of the 100,000 EV warranty. Just 2 hours after getting it back the check engine light came on for P0B24 for hybrid battery failure. The Ford dealership diagnosed the issue and confirmed the entire hybrid battery has to be replaced. I requested Goodwill assistance from Ford being that it was <500 miles out of warranty. Ford denied the request immediately. The Ford service department wrote them an email with official confirmation of the issue and the timing of the issue starting. Ford denied their request for Goodwill assistance/financial help within 20 minutes of the request. The repair is $5,000+ out of pocket.
- Power train
Front Differential had a major failure and had to be replaced. Vehicle only has 31000 miles on it. Warranty did not cover anything. Report said fluid was burnt.
- Engine · Fuel/propulsion system
While traveling home on a 2 lane highway 55 on a busy Sunday, the truck started misfiring and jerking, shaking then stalled. Engine light was flashing and we were able to pull off to side as it stalled. After a short time we proceeded on the highway, as we were in a precarious position, about 3…
While traveling home on a 2 lane highway 55 on a busy Sunday, the truck started misfiring and jerking, shaking then stalled. Engine light was flashing and we were able to pull off to side as it stalled. After a short time we proceeded on the highway, as we were in a precarious position, about 3 miles and it began misfiring and stalled again. This could have been a tragic situation had there not been a pullout with our travel trailer. We had to have our truck towed to the ford dealer and our RV towed home. While seeking similar cases online we believe it to be a fuel pump driver module and contamination. Our truck VIN is not currently on the national recall list and feel it should be.
- Exterior lighting
Driver side headlight failiure. only 46000 miles. Its 2000 to replace.
- Fuel/propulsion system
I have checked fuel door close and open properly but still the sign shows. I am afraid of engine light comes on later
- Electrical system · Engine · Fuel/propulsion system
the issues associated with this recall still dont seem to be remedied. I believe a solution should have been provided from the manufacturer by now
- Fuel system, gasoline
The contact owns a 2021 Ford F-150. The contact stated that since purchasing the vehicle, there was a misfire in the engine, the vehicle hesitated and accelerated slowly while driving in gasoline mode and depressing the accelerator pedal. The failure mostly occurred while accelerating from a…
The contact owns a 2021 Ford F-150. The contact stated that since purchasing the vehicle, there was a misfire in the engine, the vehicle hesitated and accelerated slowly while driving in gasoline mode and depressing the accelerator pedal. The failure mostly occurred while accelerating from a complete stop. The vehicle was taken to the dealer on several occasions, where the failure was duplicated. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline), and the dealer associated the failure with the recall; however, the part to do the recall repair was not yet available. The dealer notified the manufacturer of the failure. The failure mileage was approximately 80,000.
- Fuel system, gasoline
The contact owns a 2021 Ford F-150. The contact stated that the vehicle lost electrical power, and the contact initially believed that the failure was due to a dead battery. The battery was replaced and the vehicle was hesitating while accelerating. The contact received notification of NHTSA…
The contact owns a 2021 Ford F-150. The contact stated that the vehicle lost electrical power, and the contact initially believed that the failure was due to a dead battery. The battery was replaced and the vehicle was hesitating while accelerating. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the contact had to pay for a diagnostic test to verify if the failure was associated with the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
- Engine
The contact owns a 2021 Ford F-150. The contact stated that while driving 85 MPH, the vehicle stalled, the interior electronics shut off, a red truck symbol flashed in the bottom right corner of the instrument panel, and a buzzing sound occurred inside the vehicle. The driver pulled over to the…
The contact owns a 2021 Ford F-150. The contact stated that while driving 85 MPH, the vehicle stalled, the interior electronics shut off, a red truck symbol flashed in the bottom right corner of the instrument panel, and a buzzing sound occurred inside the vehicle. The driver pulled over to the shoulder after crossing eight lanes of traffic. The vehicle was restarted after one hour. The manufacturer was notified of the failure by phone. The failure mileage was approximately 88,000.
- Engine · Fuel/propulsion system · Power train
Experiencing total stop of acceleration in two occasions: 1) when putting the car in reverse and pressing the accelerator and 2) when making a left or right turn after a yield or stop. And when I say loss of acceleration, I don’t mean hesitation, reduced power, or sluggish acceleration. I mean…
Experiencing total stop of acceleration in two occasions: 1) when putting the car in reverse and pressing the accelerator and 2) when making a left or right turn after a yield or stop. And when I say loss of acceleration, I don’t mean hesitation, reduced power, or sluggish acceleration. I mean absolutely ZERO acceleration. I’ll press the accelerator and nothing happens. The engine stays basically at idle, and the truck will not accelerate for roughly 5-10 seconds, regardless of how much accelerator I’m giving it. Then suddenly power comes back and the truck drives normally again. This happens with normal operating temps while driving most of the day. It got to a point where it happened once every day. Very scary stuff when you're pulling out into traffic - major safety concerns with oncoming traffic.
- Fuel/propulsion system
I have replaced spark plugs and coil packs due to code saying severe misfiring. However, the root cause of this is the continued open recall of the fuel pump. This has effected the way I can drive my vehicle on daily activities, such as going to work, doing family things, and other things while driving this truck.
- Unknown or other
Hi, I have been trying to get Ford to address the recall 23V896 for over a year and they have been claiming that they dont have parts. They keep providing a different day that they are supposed to receive the parts but when the date comes they provide a different time. I need your assistance with getting this recall implemented.
- Fuel/propulsion system
On XXX, my 2021 Ford F-150 PowerBoost, VIN [XXX], stalled while I was turning from [XXX] onto [XXX]. My wife and daughter were in the vehicle. The engine lost all power in the intersection. No collision occurred. This is the exact failure described in open safety recall Ford 25S75 / NHTSA 25V455…
On XXX, my 2021 Ford F-150 PowerBoost, VIN [XXX], stalled while I was turning from [XXX] onto [XXX]. My wife and daughter were in the vehicle. The engine lost all power in the intersection. No collision occurred. This is the exact failure described in open safety recall Ford 25S75 / NHTSA 25V455 (low-pressure fuel pump). I had already reported the unrepaired recall to NHTSA on XXX. I took the truck to LaFontaine Ford in [XXX] the same day. As of XXX, Ford still has no released remedy or parts, the dealer had not completed an inspection, and Ford Customer Care refused a courtesy vehicle. I am submitting a separate 49 C.F.R. Part 557 petition asking NHTSA to hold a hearing on Ford’s failure to remedy this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
Rear camera has blue screen when backing. Has happened twice today.
- Vehicle speed control
My vehicle experienced significant transmission shift issues, skipping gears, stuck in gears, going to wrong gears, and inability to shift, that left me disabled in intersections multiple times. The situation worsened over time and had to have the transmission replaced. The failure was diagnosed as a CDF coupling failure.
- Engine · Fuel/propulsion system
My 2021 Ford F-150 PowerBoost, VIN [XXX], is included in Ford recall 25S75 / NHTSA recall 25V455. The vehicle has stalled more than five times and is experiencing the same dangerous condition described in the recall. The Ford dealer told me I can bring the truck in, and they will diagnose the…
My 2021 Ford F-150 PowerBoost, VIN [XXX], is included in Ford recall 25S75 / NHTSA recall 25V455. The vehicle has stalled more than five times and is experiencing the same dangerous condition described in the recall. The Ford dealer told me I can bring the truck in, and they will diagnose the problem and repair it if they can. However, I must pay all costs upfront and then request reimbursement after Ford releases the official recall remedy. I should not be required to pay out of pocket for the diagnosis and repair of a known safety defect covered by an active recall. There is also no clear timeline for when a remedy will become available or when I would be reimbursed. I cannot reasonably be expected to pay now and potentially wait years to recover my money. This vehicle repeatedly stalls and creates a serious crash risk. I am requesting that NHTSA investigate Ford’s delay and require Ford to provide an immediate, no-cost diagnosis and repair or provide safe alternative transportation until the recall remedy is available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
I am filing a safety complaint regarding a recurring, hazardous transmission failure during highway and incline driving (specifically experienced on mountain highway passes in Arkansas). While driving at highway speeds on uphill inclines, the transmission severely hesitates and struggles to…
I am filing a safety complaint regarding a recurring, hazardous transmission failure during highway and incline driving (specifically experienced on mountain highway passes in Arkansas). While driving at highway speeds on uphill inclines, the transmission severely hesitates and struggles to downshift under load. When it finally engages, it violently slams into gear. During these episodes, the truck experiences a sudden loss of motive power and acceleration lag, accompanied by an engine RPM flare of over 400+ RPM. And most recently, I have Live diagnostic data captured during operation revealed a downshift delay of over 3 seconds where the powertrain control module commanded 8th gear, but the transmission physically remained stuck in 10th gear due to severe internal hydraulic pressure loss. This defect presents a severe safety risk on high-speed roadways. Sudden, unexpected loss of power while climbing grades or merging into traffic creates an immediate risk of rear-end collisions from surrounding vehicles. This issue directly correlates with Ford Technical Service Bulletin TSB 26-2287, which identifies axial movement/slippage of the CDF clutch cylinder sleeve as the root cause of internal fluid leaks and gear failure. Because this internal hardware failure causes unpredictable power delivery and driveability loss at highway speeds, I request that the NHTSA investigate the 10R80/10R80-MHT transmission CDF drum sleeve defect as a critical safety hazard. Finally, Ford motor company, and most cases refuses to repair this known defect under warranty, many owners are experiencing this dealership pushback leaving them with a critical safety issue.
- Engine · Fuel/propulsion system · Power train
I am reporting a safety-related transmission problem I experienced with my 2021 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly shifts hard/lags on gears 3-5 and sometime higher gears 7-9 at higher speeds. I’ve also noticed a…
I am reporting a safety-related transmission problem I experienced with my 2021 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly shifts hard/lags on gears 3-5 and sometime higher gears 7-9 at higher speeds. I’ve also noticed a buzzing/metallic rattling coming near the engine from inside. There is also times i can tell i have no power when trying to speed up and the other day i almost thought i was going to get T-Boned. This occurred while on my daily traffic commute to work, creating a potentially dangerous situation because the truck did not respond as expected when I needed predictable acceleration or propulsion. I believe this incident may be related to the known 10R80 CDF clutch-cylinder/sleeve problem. Ford technical information identifies axial movement of the CDF sleeve that can cause hydraulic-circuit leaks and harsh or delayed engagement and shifting. This condition can result in slipping, RPM flares, delayed engagement, unexpected gear changes, harsh downshifts, lurching, or loss of propulsion. This is a safety concern, not merely a transmission quality or reliability issue. Unexpected loss of propulsion or unpredictable shifting while merging, accelerating into traffic, crossing an intersection, turning, or traveling at highway speed can create a collision hazard. Because I personally experienced this unexpected transmission event, I request that NHTSA investigate the 10R80 CDF clutch-cylinder/sleeve condition in Ford F-150s. Please review Ford warranty claims, dealer repair records, transmission replacements, consumer complaints, and field-failure data to determine whether this is a safety defect requiring a recall. I believe owners should not have to wait for a potentially dangerous transmission failure before this known condition is addressed.
- Forward collision avoidance › Adaptive cruise control · Power train
Ive noticed that the electric motor sometimes doesnt want to disengage quickly when I step on the brakes. In this incident I had to make a hard brake because someone pulled out in front of me. I had the cruise control on. When I slammed on the brakes the vehicle did not stop fast the vehicle…
Ive noticed that the electric motor sometimes doesnt want to disengage quickly when I step on the brakes. In this incident I had to make a hard brake because someone pulled out in front of me. I had the cruise control on. When I slammed on the brakes the vehicle did not stop fast the vehicle felt as if it was still being pushed by something. Then a small jolt was felt and then the vehicle finally slowed. Had I been going faster or had the car that pulled been closer. This fault would have resulted in an incident
- Power train
I am reporting a safety-related transmission problem I experienced with my 2021 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly has lost propulsion and RPMs flare while driving steadily uphill. This occurred while merging onto a fast…
I am reporting a safety-related transmission problem I experienced with my 2021 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly has lost propulsion and RPMs flare while driving steadily uphill. This occurred while merging onto a fast moving highway and while traveling at a steady speed going uphill, creating a potentially dangerous situation because the truck did not respond as expected when I needed predictable acceleration or propulsion. I believe this incident may be related to the known 10R80 CDF clutch-cylinder/sleeve problem. Ford technical information identifies axial movement of the CDF sleeve that can cause hydraulic-circuit leaks and harsh or delayed engagement and shifting. This condition can result in slipping, RPM flares, delayed engagement, unexpected gear changes, harsh downshifts, lurching, or loss of propulsion. This is a safety concern, not merely a transmission quality or reliability issue. Unexpected loss of propulsion or unpredictable shifting while merging, accelerating into traffic, crossing an intersection, turning, or traveling at highway speed can create a collision hazard. Because I personally experienced this unexpected transmission event, I request that NHTSA investigate the 10R80 CDF clutch-cylinder/sleeve condition in Ford F-150s. Please review Ford warranty claims, dealer repair records, transmission replacements, consumer complaints, and field-failure data to determine whether this is a safety defect requiring a recall. I believe owners should not have to wait for a potentially dangerous transmission failure before this known condition is addressed.
- Power train
I'm reporting a transmission problem on my 2021 Ford F-150 with the 10R80 automatic transmission that I believe is a safety issue, not just a reliability one. The truck currently has about 55,000 miles on it. Right now the truck shifts hard and jerks every time I drive it, and it's especially bad…
I'm reporting a transmission problem on my 2021 Ford F-150 with the 10R80 automatic transmission that I believe is a safety issue, not just a reliability one. The truck currently has about 55,000 miles on it. Right now the truck shifts hard and jerks every time I drive it, and it's especially bad at low speed. The worst situation is creeping through a parking lot looking for a spot, the transmission drops down into first with a clunk and a jerk, and then kicks again when it shifts back up out of first. It's rough enough that I've taken to putting the truck in "Eco" drive mode on purpose, because that softens the shift profile and takes a little of the edge off. Once I'm out of the low-speed stop-and-go and up to normal road speed, it seems to smooth out and drive okay, but the low-speed shifting is genuinely excessively rough. From what I've read, this matches the known 10R80 problem where the CDF clutch sleeve can move axially and cause hydraulic-circuit leaks, which leads to slipping, RPM flares, delayed or harsh engagement, and unexpected shifts. Everything I've found says this condition progressively worsens as the transmission degrades. That's exactly why I'm filing now rather than waiting. A hard, unpredictable shift or a loss of propulsion at the wrong moment — pulling into traffic, crossing an intersection, merging — can easily cause a collision. I don't want to wait until it fails in a dangerous spot and someone in my family gets hurt. I'd like NHTSA to investigate the 10R80 CDF clutch-cylinder/sleeve condition on Ford F-150s and to review Ford's warranty claims, dealer repair records, transmission replacements, and other owner complaints to determine whether this is a defect requiring a recall. Owners shouldn't have to wait for a dangerous failure before a known condition like this is addressed.
Every Ford F-150 Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.