2011 Ford F-550
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › F-550 › 2011
These records cover every 2011 Ford F-550. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2011 Ford F-550. Newest first.
All Wheel Drive Equipment Mfg., Inc. (All Wheel) is recalling one model year 2011 Ford F-550 truck with a 6.8L gasoline engine manufactured May 14, 2010, to May 28, 2010. The affected vehicle is equipped with a PTO Assembly Pressure Switch, part number FR67, used with power take off (PTO) assemblies for Ford F-550 chassis. The PTO switch may leak oil onto…
Risk and remedy
Risk
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy
All Wheel has notified the owner and will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. Owners may contact All Wheel customer service at 1-800-311-4778.
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Risk and remedy
Risk
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy
PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.
J.C. Madigan, Inc. (J.C. Madigan) is recalling one model year 2011 Ford F-550, and one model year 2013 Ford F-450 chassis with a 6.8L gasoline engine dump trucks equipped with certain PTO Assembly Pressure Switches, part number 30T37594, manufactured June 2009 through June 2013, used in power take off (PTO) assemblies. The switch may begin leaking oil.
Risk and remedy
Risk
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy
J.C. Madigan will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in September 2014. Owners may contact J.C. Madigan customer service at 1-978-847-2900.
Almared, Inc., dba A-1 Alternative Fuel Systems, is recalling certain model year 2011-2012 Ford F-550 transit buses manufactured May 2011 through April 2013, altered to operate on compressed natural gas (CNG). In the affected vehicles, the brackets securing the passenger side CNG fuel tank may break.
Risk and remedy
Risk
If the brackets break, the CNG tank may separate from the vehicle frame increasing the risk of a crash or possible fire.
Remedy
Almared, Inc. has notified owners and all affected vehicles have been remedied, free of charge. Owners may contact Almared at 1-559-485-4427.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Risk and remedy
Risk
An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
Remedy
Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
Owner complaints
12 complaints1 involved a crash
What owners report most
Latest complaints
- Engine
The contact owns a 2011 Ford F-550. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a failure in cylinder #8 and with engine…
The contact owns a 2011 Ford F-550. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a failure in cylinder #8 and with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 49,000. The VIN was not available.
- Engine
The contact's local fire department owns a 2011 Ford F-550. The contact stated that while driving at 45 MPH, the vehicle stalled out as several warning lights appeared on the instrument panel. The contact made multiple attempts to restart the engine but the failure persisted. Due to the failure…
The contact's local fire department owns a 2011 Ford F-550. The contact stated that while driving at 45 MPH, the vehicle stalled out as several warning lights appeared on the instrument panel. The contact made multiple attempts to restart the engine but the failure persisted. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic was performed. The mechanic discovered diesel fuel in the oil reservoir which had resulted in engine failure. Upon investigation, the mechanic referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty or recall. The manufacturer then referred the contact to the NHTSA Hotline to file a safety complaint. The vehicle was not repaired. The failure mileage was approximately 6,500.
- Power train · Steering · Vehicle speed control
Truck will shake uncontrollably at highway speeds. we have had the front end/drive shaft/new tires/wheels either replaced or gone through. nothing has improved.
- Engine · Fuel/propulsion system
TL* the contact owns a 2011 ford F-550. The contact stated he received a notice that the vehicle had two linings in the internal part of the vehicle which both unexpectedly detached and contaminated the fuel in fuel tank. The contact stated the failure caused the engine to fail. The vehicle was…
TL* the contact owns a 2011 ford F-550. The contact stated he received a notice that the vehicle had two linings in the internal part of the vehicle which both unexpectedly detached and contaminated the fuel in fuel tank. The contact stated the failure caused the engine to fail. The vehicle was towed to a unknown local dealer for a diagnostic testing which took three months. The diagnosis results was contamination from the fuel tank. The vehicle was repaired. The manufacturer was made aware of the failure however offered no assistance. The failure mileage was 24,000. *bf*jb
- Engine
Engine shutting off & will not re-start after. Will restart after it sits for a couple hours. Has been into tuttleclick ford several times for repair of this issue. Still not fixed.
- Engine and engine cooling › Engine › Diesel · Fuel system, diesel
TL* the contact owns a 2011 ford F-150. The contact stated that the check engine light illuminated on the instrument panel and the vehicle stalled shortly after the failure. The vehicle was taken to the dealer where it was diagnosed that the interior lining of the fuel tank shed into the fuel tank…
TL* the contact owns a 2011 ford F-150. The contact stated that the check engine light illuminated on the instrument panel and the vehicle stalled shortly after the failure. The vehicle was taken to the dealer where it was diagnosed that the interior lining of the fuel tank shed into the fuel tank and damaged the engine. The dealer stated that both fuel tanks would have to be replaced and the engine would need to be cleaned. Two years later, after the contact's vehicle was out of warranty, the failure recurred. The dealer confirmed the vehicle would require the same revisions as before; however, it would be performed at the contact's expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 18,000. updated 02/05/16*lj updated 02/11/16.*jb
- Fuel/propulsion system
TL* the contact owns a 2011 ford F-550. While at a stop sign, the vehicle stalled and the low power warning message displayed across the message board. The contact was able to restart the vehicle which was then towed to a dealer. The technician stated that there was contamination in the fuel line…
TL* the contact owns a 2011 ford F-550. While at a stop sign, the vehicle stalled and the low power warning message displayed across the message board. The contact was able to restart the vehicle which was then towed to a dealer. The technician stated that there was contamination in the fuel line and that the fuel system needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 19,633. updated 11/06/15*lj *cn
- Engine
Tl*the contact owns a 2011 ford F-550. the contact stated that while driving at approximately 5 mph, the vehicle stalled. The vehicle was able to restart after multiple attempts. The vehicle was towed to a dealer for diagnostic testing the mechanic diagnosed contamination in the fuel. the vehicle…
Tl*the contact owns a 2011 ford F-550. the contact stated that while driving at approximately 5 mph, the vehicle stalled. The vehicle was able to restart after multiple attempts. The vehicle was towed to a dealer for diagnostic testing the mechanic diagnosed contamination in the fuel. the vehicle was repaired. The contact referenced nhtsa campaign number: 13v535000 (engine). The manufacturer was notified of the failure. The approximate failure mileage was 19,000. Ma 07/30/15 updated 9/19/2017*cn
- Engine
Ford has a tsb on a cylinder #5 glowplug failure that causes engine failure. coincidentally, their warranty on a 6.7 diesel IS to 100,000 miles. mine failed at 104,000. ford IS not covering it. this IS going to cost me $13,000. the item should be a recall. *tr
- Fuel system, diesel
Fuel tank IS rusted from inside . Clogs filters and system . *tr
- Equipment · Parking brake › Driveline
This complaint IS a follow-up to your ref# 521328. It concerns an un-delivered emergency vehicle that plastiscol composites, that IS being paid with fema funds under a federal grant and IS trying to force a vibrating drive line problem vehicle to other companies without telling them. The vehicle IS…
This complaint IS a follow-up to your ref# 521328. It concerns an un-delivered emergency vehicle that plastiscol composites, that IS being paid with fema funds under a federal grant and IS trying to force a vibrating drive line problem vehicle to other companies without telling them. The vehicle IS now over 930 days late, due to poorly engineering the drive line after installing a pto in the drive line to power the rear mounted pump. On numerous occasion, plastisol workers brought the vehicle to the repair shop to be inspected for acceptance, but on each occasion, numerous defects were noted including cold welds, loose parts poor assembly. And the most serious, was the drive line vibration that began at 40 mph and became worse. Plastisol workers admitted that they have no engineer assisting them to resolved the problem and don't know what to do. The IS equivalent to nhtsa recall campaign # 10v092000. I would like you to investigate this vehicle and determine if the drive line vibration IS safe and the vehicle IS road worthy and won't cause the failure of the universal joints and a crash , which could jeopardize the lives of the firemen or the general public. I would like you to inspect all welds of the fabricated cross member . the pto IS attached to and determine if they are within industry standards or poorly welded and unsafe. I would like you to investigate all trucks produced by plastisol...updated 12/17/13 *bf
- Structure › Body
[Xxx] this IS a commercial vehicle with a dot registration as a gross weight vehicle. please inform me of any special endorsements a driver of this vehicle must have, if any, in order to drive. this vehicle was involved in an accident. The driver stated he was not licensed to drive it. thank you information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Vehicle Commanded Engine Shutdown
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package…
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
- CNG Fuel Container Securement
The Office of Defects Investigation (ODI) is aware of 1 incident related to the alleged defect. By letter dated January 10, 2014, Almared, Inc. (doing business as A-1 Alternative Fuel Systems) has notified ODI that it has conducted a safety recall (NHTSA Recall No. 14V-040) to address a safety defect in 18 model year…
The Office of Defects Investigation (ODI) is aware of 1 incident related to the alleged defect. By letter dated January 10, 2014, Almared, Inc. (doing business as A-1 Alternative Fuel Systems) has notified ODI that it has conducted a safety recall (NHTSA Recall No. 14V-040) to address a safety defect in 18 model year 2011-2012 Ford F-550 transit buses manufactured between May 2011 and April 2013. These vehicles have been altered by A-1 to contain one or more compressed natural gas (CNG) fuel containers. According to A-1, the brackets securing passenger side CNG fuel containers to the vehicle chassis may fracture, resulting in a CNG fuel container that is unsecured. A-1 has reportedly inspected all 18 affected vehicles and repaired all vehicles equipped with the defective mounting bracket by installing a new bracket of an improved design. The new bracket has added strength as a result of the following design revisions: the cantilevered mounting plate is reinforced with additional support plates, the cantilevered position is mounted higher on the bracket above the CNG fuel container center line position (thus reducing the moment arm), and it is constructed of heavier gauge steel plate that is also dimensionally wider, which provides for a greater bonding surface area with the vehicle chassis.Based on the recall action taken by Almared, Inc., this investigation is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10127405Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
- 10057858Ford 2011-2012 F250, F350, F450, F550 : information regarding f-super duty vehicles equipped with a 6.7L engine and built before 10/11/2011 may exhibit a mil on with dtcs, p207f, p20ee, p2200, p2201, p2209, p164a, p2a00 or p0133.
- 10057834Ford: no service action IS recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open.
- 10057811Ford: certain 2011-2015 ford f-super duty with 6.7 diesel engines may experience a vibration buzz noise from the diesel fuel conditioning module (dfcm) and/or may 10/1/1 pressure fuel lines w/o diagnostic trouble code poosa.
Every Ford F-550 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.