2017 Ford F-550
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Ford › F-550 › 2017
These records cover every 2017 Ford F-550. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2017 Ford F-550. Newest first.
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera…
Risk and remedy
Risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
Unruh Fire, Inc. (Unruh Fire) is recalling certain 2017-2018 Ford F-550-based fire trucks equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Risk and remedy
Risk
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy
Unruh Fire has notified owners and will replace the brake lights, free of charge. The recall began in May 20, 2019. Owners may contact Unruh Fire customer service at 1-800-856-7080.
Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Risk and remedy
Risk
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy
Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Risk and remedy
Risk
When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the…
Risk and remedy
Risk
If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.
Remedy
Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.
Owner complaints
14 complaints2 involved a crash1 involved a fire
What owners report most
Latest complaints
- Structure
The contact owns a 2017 Ford F-550. The contact stated that while driving, there was an abnormal sound coming from underneath the vehicle. The vehicle was taken to the dealer, who replaced the brake dust cover, but the sound persisted. The vehicle was taken to EarthRoamer (5073 Silver Peak Ave…
The contact owns a 2017 Ford F-550. The contact stated that while driving, there was an abnormal sound coming from underneath the vehicle. The vehicle was taken to the dealer, who replaced the brake dust cover, but the sound persisted. The vehicle was taken to EarthRoamer (5073 Silver Peak Ave, Dacono, CO 80514), who replaced the suspension bushing and shock mount; however, the failure reoccurred. The vehicle was taken back to EarthRoamer, who determined that the frame was fractured and had the vehicle towed to a frame shop for repair. The contact stated that the drivetrain was misaligned, the vehicle had caved in the middle, and the RV built on the chassis damaged the cab of the vehicle while driving over a bump. The contact associated the failure to Customer Satisfaction Program: 21B04; however, the VIN was not included. The manufacturer was notified of the failure by phone and a case was filed. The failure mileage was approximately 70,000.
- Engine and engine cooling
The contact called on behalf of the owner of a 2017 Ford F550. The contact stated that while one of the employees was driving at highway speeds, a diesel fuel-burning odor was coming from the engine and entering the cabin of the vehicle through the A/C vents. No warning lights were illuminated. The…
The contact called on behalf of the owner of a 2017 Ford F550. The contact stated that while one of the employees was driving at highway speeds, a diesel fuel-burning odor was coming from the engine and entering the cabin of the vehicle through the A/C vents. No warning lights were illuminated. The driver pulled over to the side of the road and turned off the vehicle. The driver exited the vehicle and noticed oil dripping from underneath the vehicle. The driver opened the hood and noticed diesel fuel all over the engine compartment. Upon further investigation, the driver noticed that the plastic drain valve on the bottom of the water separator had cracked, and oil was spewing upwards. The driver called the company mechanic, and the mechanic went to the site of the failure. The mechanic repaired the vehicle on-site by replacing the filter. The driver was able to continue driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was 59,384.
- Structure › Body
The front cab over is getting loose and separating worried it will fall off, have huge water leak coming into the cab from the top through auxiliary buttons and driver side. Have been reading forums and lots of people have the same issues this is very concerning that it's not being taken seriously.
- Fuel system, diesel
The contact owns a 2017 Ford F-550. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine seized. The check engine warning light was illuminated. The contact attempted to restart the vehicle; however, the vehicle failed to start as intended. Additionally, the…
The contact owns a 2017 Ford F-550. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine seized. The check engine warning light was illuminated. The contact attempted to restart the vehicle; however, the vehicle failed to start as intended. Additionally, the contact stated that occasionally, when the vehicle was started, the vehicle would idle roughly. The contact used a diagnostic machine and retrieved a fault code related to the fuel pump module. The vehicle was towed to an independent mechanic, where it was diagnosed with fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The contact was informed that when the fuel pump module was removed, there were metal shavings inside. The manufacturer was not made aware of the failure. The failure mileage was 123,483.
- Engine
My truck exploded on the expressway on 11-21-24 due to a manufacturer default.
- Structure · Suspension · Unknown or other
Ford Motor Company has had a known issue with the truck frames cracking on the F-550 chassis. They acknowledged it by doing a recall, which either replaced or repaired the chassis frame or installed reinforcement braces if no cracks were visible. The recall expired in September of 2023. In…
Ford Motor Company has had a known issue with the truck frames cracking on the F-550 chassis. They acknowledged it by doing a recall, which either replaced or repaired the chassis frame or installed reinforcement braces if no cracks were visible. The recall expired in September of 2023. In October 2023 we noticed a crack on the frame just outside the recall reinforcement brace that Ford-certified technicians installed. We found another in November (reinforcement brace installed) and another in January (with Ford's new and improved frame produced due to a recall issue). Ford has denied making the repairs since the original warranty expired, even though this was the same related issue. We have been dealing with Ford Motor Company since October in hopes of resolving the issue but they continue to give us any resolution. The problem has not only caused a burden on our workforce but also caused great safety concerns. With Ford avoiding responsibility, they are allowing trucks to operate daily on our highway system, which becomes a safety concern for not only the driver but for many other motorists. The problem existed, but the issue was not resolved, all we are asking is that they take responsibility for making the repairs and permanently resolving the issue for the safety of all motorists.
- Structure
See attached letter
- Engine and engine cooling › Engine › Crank/camshaft position sensor
The contact owns a 2017 Ford F-550. The contact stated that after two to three minutes after the engine was idled, a ticking noise was heard in the engine. The noise would dissipate however, a rattling noise was heard next. The contact stated works as an independent mechanic and diagnosed the…
The contact owns a 2017 Ford F-550. The contact stated that after two to three minutes after the engine was idled, a ticking noise was heard in the engine. The noise would dissipate however, a rattling noise was heard next. The contact stated works as an independent mechanic and diagnosed the vehicle and stated that the #3 cylinder had a low oil pressure and that the camshaft and follower needed to be replaced. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 213,720.
- Wheels
National Traffic and Motor Vehicle Safety Act of 1966 (Safety Act), S571.120 Tire/Rim Selection, S5.1.2, requires the sum of the maximum load ratings of the tires fitted to the axle shall be not less than the gross axle weight rating (GAWR) of the axle system specified on the vehicle's…
National Traffic and Motor Vehicle Safety Act of 1966 (Safety Act), S571.120 Tire/Rim Selection, S5.1.2, requires the sum of the maximum load ratings of the tires fitted to the axle shall be not less than the gross axle weight rating (GAWR) of the axle system specified on the vehicle's certification label required by 49 CFR part 567. 567.77 requires any alterer of the vehicle to continue conformity with these requirements and assumes legal liability for certification under the Safety Act. The Siberian RV (see pic) is a customized off-road expedition vehicle manufactured by ProVan Industries, West Columbia South Carolina. They utilize a Ford F550 Super Duty 4x4 as the chassis and customize the RV to travel into off-grid extreme environments and road conditions. ProVan alters the standard Ford F550 dual rear wheel to a single rear wheel. The altered Certification Label affixed to the vehicle (see pic) establishes the rear axle GAWR at 14,706 pounds. The Tire/Wheel (Rim) assembly chosen by ProVan as their alteration is listed as a TOYO M608Z 285/70R 19.5" on a Hutchinson Beadlock Wheel. ProVan neglected to list the capacity of this tire on the Certification Label, instead filling "X" in this spot (VIOLATION). TOYO Inflation Chart determines the MAX load capacity of this tire to be 6395# at 125 psi MAX inflation (see chart). The Hutchinson Wheel has a stamped MAX inflation capacity of 120psi which lowers the load capacity of the tires to 6185# per tire. Either way the sum of the maximum capacity of the tires is either 12,790# or 12,270#. The tires are far short of the 14,706# rear axle GAWR required by the Safety Act. At 22,500 miles and roughly 50% tread wear the rear tire sidewalls developed a split in the bead seam near the rim (see pics). This unsafe tire condition was noticed and immediately pulled out of service. TOYO states this is an overload situation. ProVan refuses to take responsibility for their defective design in violation of the Safety Act. PLEASE HELP Consumer stated rear tire blewout on July 29t
- Tires
National Traffic and Motor Vehicle Safety Act of 1966 (Safety Act), S571.120 Tire/Rim Selection, S5.1.2, requires the sum of the maximum load ratings of the tires fitted to the axle shall be not less than the gross axle weight rating (GAWR) of the axle system specified on the vehicle's…
National Traffic and Motor Vehicle Safety Act of 1966 (Safety Act), S571.120 Tire/Rim Selection, S5.1.2, requires the sum of the maximum load ratings of the tires fitted to the axle shall be not less than the gross axle weight rating (GAWR) of the axle system specified on the vehicle's certification label required by 49 CFR part 567. 567.77 requires any alterer of the vehicle to continue conformity with these requirements and assumes legal liability for certification under the Safety Act. The Siberian RV (see pic) is a customized off-road expedition vehicle manufactured by ProVan Industries, West Columbia South Carolina. They utilize a Ford F550 Super Duty 4x4 as the chassis and customize the RV to travel into off-grid extreme environments and road conditions. Provan alters the standard Ford F550 dual rear wheel to a single rear wheel The altered Certification Label affixed to the vehicle (see pic) establishes the rear axle GAWR at 14,706 pounds. The Tire/Wheel (Rim) assembly chosen by Provan as their alteration is listed as a TOYO M608Z 285/70R 19.5" on a Hutchinson Beadlock Wheel. ProVan neglected to list the capacity of this tire on the Certification Label, instead filling "X" in this spot (VIOLATION). TOYO Inflation Chart determines the MAX load capacity of this tire to be 6395# at 125 MAX Inflation (see chart). The Hutchinson Wheel has a stamped MAX inflation capacity of 120psi which lowers the load capacity of the tires to 6185# per tire. Either way the sum of the maximum capacity of the tires is either 12,790# or 12,270# safely. The tires are far short of the 14,706# required by the Safety Act. At 22,500 miles and roughly 50% tread wear the rear tire sidewalls developed a split in the bead seam near the rim (see pics). This unsafe tire condition was noticed and immediately pulled out of service. Toyo states this is an overload condition. ProVan refuses to take responsibility for their defective design in violation of the Safety Act. Please Help
- Suspension
TL* the contact owns a 2017 ford F-550. The contact stated while driving at undisclosed speeds, the vehicle failed to drive in a straight line. The vehicle was taken to the local dealer freeway ford truck sales (8445 45TH st, lyons, il 60534, (708) 442-9000) however, the vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.
- Service brakes
Ford put a 2 rubber brake hoses with outer braided steel outer casing on the build around the A.B.S. Unit on the driver side engine compartment. One of these hoses failed instantly resulting in a low speed collision with no brakes.with no previous warning of any kind ie soft pedal etc. No kind…
Ford put a 2 rubber brake hoses with outer braided steel outer casing on the build around the A.B.S. Unit on the driver side engine compartment. One of these hoses failed instantly resulting in a low speed collision with no brakes.with no previous warning of any kind ie soft pedal etc. No kind light came on. This must be corrected before this starts happening all over the U.S.A. The truck IS being repaired at an austin,tx ford dealer with the same part that just had a catastrophic failure. The hose shows no rubbing or outside contamination ie dirt debris etc. The crash happened at about 30 mph, and moderate braking.
- Power train › Driveline
TL* the contact owns a 2017 ford F-550. While driving 70 mph, the vehicle made an abnormal noise and lost power. The vehicle was towed to shults ford (10401 perry hwy, wexford, pa) where it was diagnosed that the components connected to the driveshaft were damaged due to the driveline vibrating.…
TL* the contact owns a 2017 ford F-550. While driving 70 mph, the vehicle made an abnormal noise and lost power. The vehicle was towed to shults ford (10401 perry hwy, wexford, pa) where it was diagnosed that the components connected to the driveshaft were damaged due to the driveline vibrating. The vehicle was repaired. The manufacturer was notified of the failure and did not assist because the vin was excluded from nhtsa campaign number: 17212000 (power train). The failure mileage was approximately 24,705.
- Service brakes · Steering · Unknown or other
From the day I took it off the lot truck pulls left and right brakes squeak vibration starts at 55mph fills like rear ended IS loss truck swerves . I was driving down freeway when rear sliding window blew out from inside of cab out sounding like a gun shot or tire blew up inside the cab and blew…
From the day I took it off the lot truck pulls left and right brakes squeak vibration starts at 55mph fills like rear ended IS loss truck swerves . I was driving down freeway when rear sliding window blew out from inside of cab out sounding like a gun shot or tire blew up inside the cab and blew glass all over my 4 year old in back seat . I have had this truck into ford for a number of things but won't fix vibration or the way truck drives down the road
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11006476Some 2017-2020 F-150 and 2017-2019 F-Super Duty vehicles may not successfully complete the Transmission Characterization/Solenoid IDN procedure using the Integrated Diagnostic System (IDS) scan tool. This may be due to the IDS not being at the latest software level
- 10240743The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
- 10237442Certain 2017-2019 MY F250/F350 and all F450/550 vehicles Steering Linage Damper replacement. Reason for this supplement: Updated program terms, includes new mobile service repair assessment and updated owner letters with revised program terms.
- 10222457Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package Frame Rail Crack Program Terms: Program will be extended for an additional year; Urgency/Expiration Date: Program will be extended for an additional year Owner Refunds: Refunds have been extended to December 31, 2022, for owner paid repairs completed prior to owner notification date
- 10202717Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package Frame Rail Crack REASON FOR THIS SUPPLEMENT Technical Instructions: Updated to clarify amount of use for Rotobroach cutter. Attachment V: Updated list of trucks that will not require bracket installation.
- 10201640Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package ;Frame Rail Crack In some of the affected vehicles certain second unit body (SUB) upfits could cause stress points on the frame rail. Over time this stress could cause a crack in the frame rail behind the cab.
- 10179117Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
- 10174720In some of the affected vehicles, customers may experience sustained steering wheel oscillation after hitting rough pavement or an expansion joint at speeds typically above 45 mph (72 Km/h).
- 10149786Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns
- 10148744Certain 2018 Model Year Expedition and Navigator Vehicles Equipped With R-1234yf Refrigerant - Special R-1234yf Refrigerant Service Information. Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 - Vehicles - Door Latch Freezing Concerns
- 10127423Some 2015-2018 F-150, 2017-2018 F-Super Duty, 2018 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit binding while opening or closing of the movable glass panel. The roof opening panel glass brackets are available for service. Both brackets must be replaced, FL3Z-1651070-A right side and FL3Z-1651071-A left side. Refer to Workshop Manual (WSM), Section 501-17 for removal and installation procedure. For claiming, use causal part 1651070 and applicable labor operations in section 12 of the service labor time standards (SLTS) manual.
- 10117902Affected vehicle list fo 17B08 customer satisfaction program
- 10117901Ford Customer Satisfaction Program 17B08 concerning certain vehicles equipped with 6.8L engine. Notifying customers of potential loose crankshaft pulley bolt and recommending servce action by Ford dealer.
- 10117774OEM Security system interface with aftermarket lock systems.
- 10110906OEM Security system interface with aftermarket lock systems.
Every Ford F-550 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.