2013 Ford Focus Electric
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Ford › Focus Electric › 2013
These records cover every 2013 Ford Focus Electric. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2013 Ford Focus Electric. Newest first.
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were…
Risk and remedy
Risk
An overheated cord can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Focus Electric vehicles manufactured September 15, 2011, through August 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.
Risk and remedy
Risk
An unexpected loss of power while driving increases the risk of a crash.
Remedy
Ford will notify owners, and dealers will reprogram the power control module, free of charge. The recall beganon November 22, 2013. Ford's recall campaign number is 13S09. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle…
Risk and remedy
Risk
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Remedy
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Owner complaints
69 complaints1 involved a crash1 injuries
What owners report most
Latest complaints
- Electrical system
The contact owns a 2013 Ford Focus Electric. The contact stated that the vehicle failed to start while the battery was fully charged. The message "Stop Safely Now" was displayed. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford…
The contact owns a 2013 Ford Focus Electric. The contact stated that the vehicle failed to start while the battery was fully charged. The message "Stop Safely Now" was displayed. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 15N03 because the campaign had expired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.
- Electrical system › 12v/24v/48v battery
The contact owns a 2013 Ford Focus Electric. The contact stated while turning off the vehicle, the lights and radio remained operational which resulted in the battery being drained. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.
- Power train
Car stopped on motion with an alarm stop safely now, wheels lost power, steering wheel was able to function so car had to be pushed to the side of the road.
- Electrical system · Power train · Vehicle speed control
So I was driving home last night in the rain and the speedometer was jumping around a little and the traction control flashed a couple times and I thought 'oh it's just cause the rain' well today the same thing was happening while I was driving. Then I got a warning light saying 'low brake fluid'…
So I was driving home last night in the rain and the speedometer was jumping around a little and the traction control flashed a couple times and I thought 'oh it's just cause the rain' well today the same thing was happening while I was driving. Then I got a warning light saying 'low brake fluid' and the brakes locked up while I was doing 30mph. It went away and drove fine but it will pop up every 4 miles or so saying low brake fluid
- Engine
TL* the contact owns a 2013 ford focus electric. While driving 55 mph, the stop engine now warning indicator illuminated and the vehicle stalled. The vehicle was taken to vancouver auto group (6804 ne 40TH st, vancouver, wa 98661, 360-992-7285) to be diagnosed, but the failure could not be…
TL* the contact owns a 2013 ford focus electric. While driving 55 mph, the stop engine now warning indicator illuminated and the vehicle stalled. The vehicle was taken to vancouver auto group (6804 ne 40TH st, vancouver, wa 98661, 360-992-7285) to be diagnosed, but the failure could not be duplicated. Repairs were made, but the failure recurred. The manufacturer was notified and did not assist. The failure mileage was approximately 41,000.
- Steering › Column
TL* the contact owns a 2013 ford focus electric. While driving approximately 50 mph and attempting to turn left, the steering ability seized and the vehicle kept going straight. The contact drove over a sidewalk and the air bags deployed. There were no injuries. The vehicle was taken to an…
TL* the contact owns a 2013 ford focus electric. While driving approximately 50 mph and attempting to turn left, the steering ability seized and the vehicle kept going straight. The contact drove over a sidewalk and the air bags deployed. There were no injuries. The vehicle was taken to an independent mechanic who determined that the steering column needed to be replaced. The vehicle was not repaired. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.
- Steering
While in the driveway and stationary, I turned on the car and the "power steering assist" warning light came on. the power steering was not operable and the steering went into manual making it almost impossible to turn the wheel. after the mechanic evaluated this, it was determined the sensor…
While in the driveway and stationary, I turned on the car and the "power steering assist" warning light came on. the power steering was not operable and the steering went into manual making it almost impossible to turn the wheel. after the mechanic evaluated this, it was determined the sensor needs to be replaced. the part alone IS $1100 and that does not include labor. Rather costly. there are many, many complaints found about this specific issue with a simple google search. other ford cars have received a recall on this part. it seems particularly odd and extremely irresponsible on ford's behalf to not concede to the defect on this particular year/make/model and issue a recall for replacement at no cost to the consumer.
- Engine
Takata recall. the transmission has been slipping so when I drive it jerks and feels as if it doesn't want to go. I was told by a mechanic that it was becaus there's a manual transmission and it's supposed to be unserviceable. I was going to a least get the fluid changed in the transmission but…
Takata recall. the transmission has been slipping so when I drive it jerks and feels as if it doesn't want to go. I was told by a mechanic that it was becaus there's a manual transmission and it's supposed to be unserviceable. I was going to a least get the fluid changed in the transmission but there's nondipstick and I was told it's not supposed to be changed and it's the transmission. I was told by more than one person that the transmission IS slipping and I've only owned this year for a year and a half and own 10,000 on it.
- Electrical system · Electronic stability control (esc) · Power train
This car, I have been trying to get help for a long time and it seem like not one has heard me , not even the dealer, and now hear it IS my car IS having trouble like the trunk wont open and we tide a stream on it and the lights stay on over a hour. And car jerk when takeing off in speed when change gears.
- Electrical system · Exterior lighting · Fuel/propulsion system
I bought this car at honda in arlington off of 20 hwy in 2013 I took it back when I bought it that was pre used , and then it seem like they did not want it back and never want to fix it . And the trans mission IS not want to put due to a loud noise, and then the truck want open and the light…
I bought this car at honda in arlington off of 20 hwy in 2013 I took it back when I bought it that was pre used , and then it seem like they did not want it back and never want to fix it . And the trans mission IS not want to put due to a loud noise, and then the truck want open and the light wanted go off and the alarm want come on, taken to don davis and they want to charge me and I am disable, and I have my little grandchild that IS 6 months old and she ride everyday and I hope we don't get in this car. Please help us I have put this on many times. The door was a recall and when to don davis and they are have way fix. Please help!!!!!!!!
- Steering
TL* the contact owns a 2013 ford focus electric. While the gear shifter was placed in reverse, the steering wheel inadvertently locked and the check engine warning indicator illuminated. The vehicle was taken to mclaughlin (950 n main st, sumter, sc 29150 (803) 773-1481) where it was diagnosed that…
TL* the contact owns a 2013 ford focus electric. While the gear shifter was placed in reverse, the steering wheel inadvertently locked and the check engine warning indicator illuminated. The vehicle was taken to mclaughlin (950 n main st, sumter, sc 29150 (803) 773-1481) where it was diagnosed that the steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was notified and did not assist. The approximate failure mileage was 6,000.
- Electrical system · Engine
1898
- Power train
The car automatically accelerated while parking perpendicular in a parking structure; driver had slowed/braked, to 5 miles or less, to park and taken her foot off the gas and pressed the brake. Abruptly the car accelerated and the car crashed into the wall in front with the driver air bags activated and front bumper crushed.
- Power train
Stop safely now warning on dash. Car will not move. Had to be towed to dealer again. This IS the fourth time to occur in 7 weeks. Been at the dealer most of the time since buying it on 12/16/2016. ford needs to send an engineer to rectify the issue before someone IS injured or killed due to this safety defect.
- Electronic stability control (esc) · Unknown or other
Doors lock and can not get out of my car locked in setting still could not be opened by person to help me get out of car, lock locked me in totaly
- Electrical system
TL* the contact owns a 2013 ford focus electric. While driving various speeds, the vehicle stalled and the "stop safely now" warning indicator illuminated on the instrument panel. The vehicle stalled. The failure occurred intermittently. The vehicle was taken to the dealer twice for diagnostic…
TL* the contact owns a 2013 ford focus electric. While driving various speeds, the vehicle stalled and the "stop safely now" warning indicator illuminated on the instrument panel. The vehicle stalled. The failure occurred intermittently. The vehicle was taken to the dealer twice for diagnostic testing; however, the cause of the failure could not be determined. The manufacturer was notified of the failure. The approximate failure mileage was 18,000.
- Unknown or other
Was driving in from la to palm spring at 11:00pm. And the drivers door ajar light came on and the door opened while driving. Had to tie it closed with rope and a bungee cord that I now have to carry in my car, because this the second latch that has broken in my car.
- Engine · Power train
TL* the contact owns a 2013 ford focus electric. While driving approximately 20 mph, the engine stalled. After restarting, the vehicle resumed normal operation. The failure recurred three times. The vin was not included in nhtsa campaign number: 13v523000 (power train). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,900.
- Electrical system
TL* the contact owns a 2013 ford focus electric. While driving approximately 55 mph, the warning lights on the instrument panel illuminated and the screen displayed "pull over". the contact pulled the vehicle over to the side of the road to recharge the battery. A mechanic replaced the 12 volt…
TL* the contact owns a 2013 ford focus electric. While driving approximately 55 mph, the warning lights on the instrument panel illuminated and the screen displayed "pull over". the contact pulled the vehicle over to the side of the road to recharge the battery. A mechanic replaced the 12 volt battery; however, the failure recurred multiple times. The failure was not repaired. The manufacturer was notified. The approximate failure mileage was 900.
- Steering
2013 ford focus. consumer writes in regards to vehicle power steering system repairs. *smd the consumer stated in early october, he noticed a strange sound, like a belt rubbing, in the steering mechanism. The vehicle was taken to the dealer for an inspection, the service advisor informed the consumer the power steering rack needed to be replaced. *Jb
- Engine · Power train · Steering
While making a left turn and accelerating out of the turn the engine, power train and breaking system stopped working. the vehicle stopped dead in the street. the dash displayed "stop safely now" and a yellow warning light symbol of a wrench appeared. I took several attempts to restart using various methods the vehicle finally reset and started.
- Power train
2013 focus electric. was just heading to freeway when a warning displayed "stop safely now" a few seconds later the vechile power to motor stopped and vehicle was stalled in traffic with wife and grandchildren in car. vehicle was on a full charge and 1 mile from startup.
- Electrical system · Fuel/propulsion system · Power train
While driving the vehicle, a loud chime sounded, with a red triangle saying, "stop safely now" as well as a yellow "see manual" indication. This was very dangerous because it was sudden and while driving. The car lost all power and I had to attempt to pull of the street so I wouldn't cause an…
While driving the vehicle, a loud chime sounded, with a red triangle saying, "stop safely now" as well as a yellow "see manual" indication. This was very dangerous because it was sudden and while driving. The car lost all power and I had to attempt to pull of the street so I wouldn't cause an accident. I shifted to park and turned the car off and back on and it resolved the issue. However, 2 days later the same problem occurred but this time I was unable to restart the vehicle and needed to tow the car to the dealership.
- Electrical system · Engine · Fuel/propulsion system
While traveling down the freeway, decelerating to change lanes the stop safely now message appeared and the car lost power. This IS a re-occurrence and the dealer IS working to resolve it. *tr
- Fuel/propulsion system · Service brakes · Steering
Was driving at 25 mph in a residential zone, with 48 miles on the battery when an alert dinged and the message on the screen said "pull over to safety now." I immediately pulled out of traffic into a parking space as the power steering stopped working, then steering then completely locked…
Was driving at 25 mph in a residential zone, with 48 miles on the battery when an alert dinged and the message on the screen said "pull over to safety now." I immediately pulled out of traffic into a parking space as the power steering stopped working, then steering then completely locked, couldn't turn the wheel. the car would no longer go forward / had lost power. And the power breaks didn't seem to be functioning. thankfully I had already come to a complete stop. the next morning we had it towed to an authorized ford service center that said there was a recall for this issue. they applied the software fix and test drove the car only to have the problem reoccur. therefore they said the fix for the recall didn't actually fix the problem and that they would have to order a replacement for the transmission control module, as that was the part ford said was faulty / failed. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
- Door Latch Failures
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl spring tab typically results in a ?door will not close? condition, however in certain somewhat rare circumstances, may result in the door coming open while driving. In response to ODI?s investigation, Ford has announced three field actions, as discussed below.On March 23, 2020, Ford submitted Safety Recall 20V-177 (Ford 20S15), a regional recall campaign to address door latch failures in vehicles not previously recalled under Safety Recalls 15V-246, 16V-643 and 17V-210. The recall affects vehicles currently or ever registered in certain high ambient temperature states (see 20V-177 for affected states). As a remedy, Ford will replace all four door latches free of charge.On August 24, 2020, Ford issued a non-safety regional field action (Ford 20R01) to address door latch failures on the same model/MY vehicles not covered under 20V-177 (i.e., not currently/ever registered in affected states). According to Ford, spring tab failure rates for vehicles covered by this action are about half that of the 20V-177 vehicles. Under this action, dealers will replace all door latches, free of charge, if either; a) the vehicle exhibits a related latch concern, or b) if the vehicle owner expresses a concern about the latches in their vehicles. Details can be found under NHTSA TSB No. 10190990, a copy of which is available in this investigative file available at NHTSA.gov.On June 8, 2020, Ford submitted Safety Recall 20V-331 (Ford 20S30) addressing vehicles previously remedied under NHTSA Recalls 15V-246, 16V-643 and 17V-210, where the repair may not have been properly completed, specifically not all of the door latches were replaced, or replaced correctly. This recall involves an inspection of the latches, with the option for a consumer self-inspection; owners could view the date codes on their latches (and confirm child safety locks are present on the rear doors) and then submit the information to Ford?s mobile app or website. A dealership inspection option was also available. Any vehicle found to have unreplaced defective latches requires the replacement of all door latches as directed by Ford.Regarding the 4,494 reports cited above, 1,485 involve scope-related failures (with 13% alleging door opening), and the remaining 3,009 reports involving remedy concerns (with 18% alleging door opening - note ODI was unable to verify the allegations of door opening). The three ODI injuries were all relatively minor. Ford?s reported injury incidences include one (unconfirmed) report of an ejection, three minor injuries with the others involving undisclosed injuries. Ford?s crashes involved two (unconfirmed) crashes alleging the incident door contacted another vehicle and three involving doors striking other property.The recalled vehicles include MY 2011-2015 Ford Fiesta, 2013-2016 Ford Fusion and Lincoln MKZ, 2015 Ford Mustang and Lincoln MKC, 2013-2015 Ford Escape and Ford C-MAX, 2012-2015 Ford Focus and 2014-2016 Ford Transit Connect.Ford's actions address ODI's concerns at this time. ODI will take further action if warranted by new information. The reference (OD
- Door Latch Failure
In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with…
In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.Another alleged that a door that inadvertently opened struck a parked vehicle.In response to ODI's information request, Ford Motor Company (Ford) provided 500 unique reports related to the alleged problem on the subject vehicles.Ford reported no injury or accident claims.Ford also submitted 1,513 warranty claims related to door latch failures.Many customers indicated that the affected door could not be latched at all and some of them decided to restrain the door by other means in order to operate the vehicle.Some customers also reported door latch failures occurring on multiple doors and at different times.Additionally, Ford stated that MY 2014-2015 Ford Focus, 2013-2015 Ford Escape, 2013-2015 Ford C-Max, 2014-2016 Ford Transit Connect, 2015 Ford Mustang, and 2015 Lincoln MKC, all use the same door latch as the 2012-2013 Ford Focus.On September 6, 2016, Ford notified ODI that it would conduct a safety recall (16V-643) to remedy the door latches in the MY 2012-2015 Ford Focus and other Ford models mentioned above (total of approximately 2 million vehicles).According to Ford, a component within the door latch may break preventing the door from latching.Ford dealers will replace all four door latches in the recalled vehicles with a new more robust latch design that is currently in production.The recall action initiated by the manufacturer appears to address the safety risks.Accordingly, this investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
- Electric powertrain propulsion failure
In an October 28, 2013 letter to NHTSA, Ford Motor Company (Ford) submitted a recall notice identifying a defect in the Powertrain Control Module (PCM) software in approximately 2,456 model year (MY) 2012 through 2014 Ford Focus Electric vehicles manufactured from September 15, 2011 through August 23, 2013 (Recall No.…
In an October 28, 2013 letter to NHTSA, Ford Motor Company (Ford) submitted a recall notice identifying a defect in the Powertrain Control Module (PCM) software in approximately 2,456 model year (MY) 2012 through 2014 Ford Focus Electric vehicles manufactured from September 15, 2011 through August 23, 2013 (Recall No. 13V-523).According to Ford, PCM software faults may cause a complete loss of powertrain torque.When this condition occurs, drivers receive a red triangle indicator and the message Stop Safely Now in the instrument cluster.In addition, vehicle brake and steering systems will continue to operate normally and the vehicle can be restarted after going through a shutdown process.Ford and its supplier, Magna Powertrain, upgraded the PCM software to address powertrain shutdown conditions and issued a technical service bulletin on September 23, 2013 instructing dealers to reprogram the PCM on all affected vehicles. The Office of Defects Investigation (ODI) analyzed complaint data provided by Ford as well as complaints submitted to ODI from consumers. In total, there were 171 unique reports indicating loss of motive power while driving, and the predominant failure mode identified involved loss of powertrain torque.Ford began owner notification on November 5, 2012.Owners of the recalled vehicles are notified to take their vehicle to a Ford or Lincoln dealer who will reprogram the PCM to the latest calibration. See the investigative public file for copies of Ford's bulletin and owner letter.This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10536160,10534988,10534323,10531894,10525393,10525187,10523536,10521207,10516270,10512459,10512146,10509307,10543015,10542983,10542840,10542753,10538223,10537801,10537111,10537048,10536894,10536592,10536538,10536510,10526350,10524026,10522585,10521986,10521459,10519446,10545282.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10204994Online automotive service information system for March 2016
- 1020498749 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
- 1020498649 CFR Part 579.5 Monthly Communications - January 2016
- 10204984Delivery Hold - Customer Satisfaction Program 16 B02 Certain 2012-2016 Model Years Focus Electric vehicles High voltage Lower battery connector corrosion.
- 10174403Some 2012-2016 Focus Electric vehicles built on 15-Sep-2011 and through 9-Dec-2015 may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the lower high voltage battery connector caused by water ingress. If this occurs, the vehicle may not restart once it has been shut off. To resolve the condition, follow the Service Procedure to replace the upper and lower high voltage battery or apply corrosion protection.
- 10169994Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
- 10167225Some 2012-2016 Focus Electric vehicles may abort the battery energy control module (BECM) on demand self-test but pass the network test. This is the result of a module software limitation and does not indicate an issue is present in the BECM. If the vehicle has the stop safely now message and no other observable symptoms are present, continue with normal diagnostics. If there is a symptom present in addition to the stop safely now message, perform individual self-tests on the other high voltage (HV) modules including the PCM, transmission control module (TCM), secondary on board diagnostic module (SOBDM), air conditioning control module (ACCM), and direct current to direct current (DC/DC) converter modules. Diagnose any DTCs as necessary. If there are no DTCs in other modules but CMDTCs are reported by the BECM, diagnose these DTCs.
- 10148720Some 2011-2014 Fiesta and 2012-2014 Focus vehicles equipped with a DPS6 transmission may experience a fluid leak between the engine and transmission. Be aware that the engine oil and DPS6 transmission fluid are similar in color and texture. A transmission fluid leak at the input shaft seal can cause a buildup of fluid in the bell housing; creating the appearance of a rear main seal leak. The rear main seal should only be replaced after a rear main seal failure is confirmed through appropriate diagnostics outlined in the updated online Workshop Manual (WSM) Section 303-00 / Diagnosis and Testing with the use of Fluorescent dye (164-TP33200601).
- 10144217Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If U0198 DTC still remains, remove the TCU fuse for 5 minutes then reinstall. Reprogram the TCU using IDS or Ford J2534 Diagnostic Software (FJDS) release 110.03 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual
- 10144195Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electric vehicle service equipment (EVSE) charge cord. Follow the Service Procedure steps to correct the condition.
- 10136582Some 2012-2014 Focus vehicles equipped with a 2.0L gasoline direct injection (GDI) engine may exhibit concerns of engine runs rough, crank no-start, loss of power, loss of engine RPM, and/or illuminated MIL with diagnostic trouble codes (DTCs) P0122, P0222, P0320, P0322, P0327, P0332, P0344, P0369, P06A7, P060D, P061C, P1336, P1674, P2111, P2112, P2127 and/or P2135. Follow the Service Procedure steps to correct the condition.
- 10109047Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually accompanied by an illuminated Check Engine lamp. Additional symptoms may include messages in the message center indicating hill start assist is not available, that parking aid malfunction/service is required or the transmission PRNDL/S gear selector on the instrument cluster may flash. Diagnostic trouble codes (DTCs) U0100, U0101, U1013 and/or P0606 will be present or stored in the powertrain control module (PCM) memory. Follow the Service Procedure steps to correct the condition.
- 10095781Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 MKX and 2017 continental vehicles operating with a 3G tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myford mobile phone applications. 2G networks were decommissioned on 16-jan-2017. If the 3G tcu was operating on a 2G network, it will not automatically attempt to reconnect to the replacement 3G network. To correct, reset the tcu by removing its power fuse for 5 minutes. If the concern IS still present, follow normal diagnostics in workshop manual (wsm), section 415-00. Refer to pts oasis home page for tcu version identification. For claiming, use causal part 14g229 and applicable labor operations in section 10 of the service labor time standards (slts) manual.
- 10094770Certain 2015 model year MKC and MKZ vehicles equipped with the reserve equipment group, and certain 2012-2016 focus electric, c-max energi, and fusion energi vehicles - embedded modem replacement.
- 10092372Some 2011-2015 fiesta vehicles built on or before 10/15/2014 and 2012-2016 focus vehicles equipped with a DPS6 automatic transmission may exhibit excessive transmission clutch shudder on light acceleration. Some vehicles may or may not exhibit transmission fluid leaking from the clutch housing. Follow the service procedure steps to correct the condition.
- 10074364Summary to be provided on a future date.
- 10058705Ford: 2012-2015 focus discharged concerns exhibited by 12volt battery on electric vehicles
- 10057882Ford 2012-2014 focus : certain focus electric vehicle are experiencing a message "stop safely now" diagnostic trouble code present in the pcm.
- 10057866Ford: potential driving issues occur when using aftermarket devices for vehicles with smart data link connector (sdlc) and to check for aftermarket devices and disconnect them from data link connectors and retest for codes prior to diagnostics. Model 2012-14 focus electric, 2013-14 c-max hybrid/energi.
- 10057834Ford: no service action IS recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open.
- 10056197Ford: diagnostic trouble code (dtc) p0aa6 in battery energy control module (becm), the wrench and/or red triangle lamp IS illuminated and would also experience a no start/run condition. Model 2012-2014 focus electric.
- 10055642Ford: a message appearing in instrument panel, stop safely now, or wrench lamp will illuminate, due to isolation fault of EV battery system. Model 2012-2014 focus electric.
- 10055312Ford: some model vehicles manual for powertrain control/emission diagnostic (pc/ed) has been updated regarding improved cooling fan circuit due to a lack of air conditioning, a malfunctioning indicator lamp (mil) and overheating.
- 10054560Ford: after being fully charged, the EV range may be displayed and distance to empty feature IS similar to conventional gasoline vehicle and how vehicle was driven prior to charging battery. Model 2012-2014 focus electric, 2013 c-max energi, 2013-2014 fusion energi.
- 10053361Ford: vehicles may received invalid data from accessory protocol interface module (dtc u0554:00) from generic function module during diagnostic self tests. Model 2012-2013 focus electric, c-max/fusion/mkz hybrid, energi.
Every Ford Focus Electric model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.