2022 Ford Maverick Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Ford › Maverick Hybrid › 2022
These records cover every 2022 Ford Maverick Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2022 Ford Maverick Hybrid. Newest first.
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).
Owner complaints
468 complaints7 involved a crash1 involved a fire4 injuries
What owners report most
Latest complaints
- Unknown or other
We had the recalls done on 10/15/26, and that same day the check engine light came on. The guy from the dealership came back, drove it and checked it out and it seemed fine. Just about a week later on 10/23/26 the truck went into reduced power mode while my wife was trying to merge on to the…
We had the recalls done on 10/15/26, and that same day the check engine light came on. The guy from the dealership came back, drove it and checked it out and it seemed fine. Just about a week later on 10/23/26 the truck went into reduced power mode while my wife was trying to merge on to the freeway. She pulled over and the truck was inoperable, so we had it towed to the dealership. Also, they let the truck sit on their lot all weekend with the windows open, and the interior got wet from the rain. Prior to having the recalls done, we have had zero issues with this truck.
- Power train
• Year: 2022 • Make: Ford • Model: Maverick • VIN: [XXX] • Current Mileage: 95,000 • Affected Component: Hybrid Powertrain / Electrical System / Propulsion System On Saturday, XXX, while driving my 2022 Ford Maverick Hybrid at highway speeds, the vehicle suffered a sudden, complete loss of motive…
• Year: 2022 • Make: Ford • Model: Maverick • VIN: [XXX] • Current Mileage: 95,000 • Affected Component: Hybrid Powertrain / Electrical System / Propulsion System On Saturday, XXX, while driving my 2022 Ford Maverick Hybrid at highway speeds, the vehicle suffered a sudden, complete loss of motive power and acceleration. The gas pedal stopped responding entirely. Simultaneously, a wrench light illuminated on the instrument cluster, multi-stage warning text flashed on the dashboard, and an audible chime sounded. I was forced to coast across multiple lanes of fast-moving traffic to reach the shoulder safely. Once stopped, the vehicle automatically shifted itself into Park. Upon turning the vehicle off and attempting to restart it, the truck entered a low-speed "limp home" mode with torque strictly limited to under 30 mph. The vehicle was towed to a certified dealership, Ford of [XXX], where it currently sits grounded. I have been informed that my VIN is not explicitly included in Ford’s active safety Campaign 24S33 (NHTSA 24V330) for the Hybrid Powertrain Control Module (HPCM) software defect. However, my vehicle manifested the exact, identical catastrophic failure and safety hazards outlined by federal regulators under that specific campaign. Furthermore, the vehicle is within the active 8-year/100,000-mile federal Hybrid Unique Component Warranty, yet I am facing pushback regarding diagnostics and repair because my VIN lacks the explicit recall flag. This represents a severe highway safety failure on a vehicle operating with un-recalled, defective factory hybrid software code. I am requesting an immediate NHTSA investigation into a recall population expansion for this model window. There was no crash or injury, but the highway power loss created an immediate, extreme hazard to life and safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Power train
The contact owns a 2022 Ford Maverick. The contact stated that while driving 40 MPH, the engine light turned on and off and then several unknown warning lights illuminated and the vehicle abruptly decelerated. The driver pulled over, and the vehicle was restarted. The vehicle was then driven 20…
The contact owns a 2022 Ford Maverick. The contact stated that while driving 40 MPH, the engine light turned on and off and then several unknown warning lights illuminated and the vehicle abruptly decelerated. The driver pulled over, and the vehicle was restarted. The vehicle was then driven 20 MPH. The vehicle was taken to the local dealer, and it was determined the failure was caused by the calipers and a software update. The dealer informed the contact that the VIN was not under recall. The manufacturer was contacted. The failure mileage was approximately 122,000.
- Engine · Power train · Wheels
Engine long block assembly needed replacement. TPMS continues to fail. Axles make vehicle shake when going freeway speeds.
- Electrical system
While driving, the dashboard very quickly flashed the words "Charging System Service Soon" so fast I almost couldn't read it. Normally messages remain on the screen until I acknowledge them, but this was not the case. This happened at least 3 times within 30 minutes. When I got home, I parked and…
While driving, the dashboard very quickly flashed the words "Charging System Service Soon" so fast I almost couldn't read it. Normally messages remain on the screen until I acknowledge them, but this was not the case. This happened at least 3 times within 30 minutes. When I got home, I parked and turned off the car. When I needed to turn the car back on shortly after, the vehicle would not turn on. I was able to get it jump started and immediately drove it to the Ford Service Center. The tech notes indicated: "Found SSM for concern. Required some module updates. During update, the PCM bricked due to low power. Through nearly 7 hours of testing, found the soldered connection of the main battery cable from battery to battery junction box is no longer connected and has caused a short circuit through the whole harness. There was a recall that expired in 2024 that was for this exact concern. (22B39) Recommendation is to replace full wiring harness and verify all modules are programmed properly. Pending customer approval.”" This is a safety concern in the sense that the disconnected battery cable could have led to the vehicle losing power while driving. Losing the ability to control the vehicle in this manner is a serious danger to me and other drivers, and I am grateful I was not driving when it lost power due to the disconnection.
- Electrical system
the factory installed lead acid battery is not sufficient to support the electrical hybrid system. my vehicle died and went into deep sleep mode after 1 week of ownership ( i am the original owner). I was stranded in another state and had to call Ford roadside assistance to come jump start the…
the factory installed lead acid battery is not sufficient to support the electrical hybrid system. my vehicle died and went into deep sleep mode after 1 week of ownership ( i am the original owner). I was stranded in another state and had to call Ford roadside assistance to come jump start the battery. after approximately 4 months of consistent deep sleep mode issues ( i had since carried a jump box with me to avoid being stranded after first incident) i brought veicle to the Ford dealership and their fix was to replace the factory installed battery, which was reading low voltage, with the same new motorcraft battery. the issues continued after new battery install and after several attempts with different Ford dealerships for a permanent fix, i referenced recall 25s02, i was told my vehicles vin did not fall within the recall even though my vehicle exhibited the same problem. the recall 25s02 called for the dealer to replace the factory lead acid battery with an AGM battery and perform a battery relearn. i was unable to get any Ford dealer to perform the recall on my vehicle and was forced to purchase an AGM battery and install same myself and perform a battery relearn. since installing said AGM battery I have not any deep sleep issues with the vehicle or any incidents where the vehicle needed to be jump started. I feel that my vehicle should have fallen under this recall as it exhibited the same problems as mentioned above and fixing it myself with the recalls solution (replacing lead acid with AGM battery) has fixed said issue.
- Service brakes, hydraulic
The contact’s husband who owns a 2022 Ford Maverick. The contact stated that while her husband was reversing to complete a 3-point turn, the brakes failed to respond while the brake pedal was depressed, causing the vehicle to drive into a ditch and then crashed into a large boulder alongside the…
The contact’s husband who owns a 2022 Ford Maverick. The contact stated that while her husband was reversing to complete a 3-point turn, the brakes failed to respond while the brake pedal was depressed, causing the vehicle to drive into a ditch and then crashed into a large boulder alongside the driveway. The contact stated that the pre-crash alert illuminated prior to the crash. The rear passenger's side bumper was damaged, and wires were hanging down. The vehicle was towed to a dealer, where the contact was informed that no brake failure was found. The contact stated that the insurance company had inspected the vehicle. The driver had emotional distress and might have sustained a bruise. The failure mileage was approximately 46,100.
- Power train
I have already had the cv axles replaced under the extended customer satisfaction program in January 2026, but today while doing a cross country move, the outer boot on the drivers side showed significant grease loss, and the inner boot on the passenger side tore off with a very severe clunk…
I have already had the cv axles replaced under the extended customer satisfaction program in January 2026, but today while doing a cross country move, the outer boot on the drivers side showed significant grease loss, and the inner boot on the passenger side tore off with a very severe clunk, noise, and shake while braking and accelerating. Thankfully the cv axle did not separate, but a failure could have resulted in a loss of control. This will be going to the dealership tomorrow. No warning lights, messages, or symptoms that I could observe before the 1000 mile trip across yesterday and today.
- Power train
My 2022 Ford Maverick Hybrid has twice suddenly entered limp mode and experienced a substantial loss of power. The first incident occurred on or about XXX. After leaving my subdivision, I turned onto [XXX], which has a posted speed limit of 55 mph. The vehicle immediately lost power and entered…
My 2022 Ford Maverick Hybrid has twice suddenly entered limp mode and experienced a substantial loss of power. The first incident occurred on or about XXX. After leaving my subdivision, I turned onto [XXX], which has a posted speed limit of 55 mph. The vehicle immediately lost power and entered limp mode, and the engine and wrench warning lights appeared. The weather was clear and sunny. I was able to drive several miles at substantially reduced power and return home. On XXX, at 83,600 miles, Louisburg Ford retrieved DTC P1061, determined that Ford TSB 25-2454 applied, and reprogrammed the required modules. The second incident occurred on 9/13/2026. My husband and I were returning home after traveling through [XXX], [XXX], and [XXX]. We were driving northbound on I-35 near mile marker 182 at the [XXX] exit, just south of [XXX]. It was completely dark and storming, with rain and lightning, when the vehicle again entered limp mode and lost power in highway traffic. We were fortunate to have cellular service and a gas station nearby. Otherwise, we could have been stranded in dangerous conditions. On XXX, at 106,338 miles, the same dealer retrieved the same P1061 code and again applied TSB 25-2454 by reprogramming the PCM. The same loss-of-power condition, code, and Ford-prescribed repair recurred within approximately 11 months and 22,738 miles. The dealer advised that there is no guarantee it will not happen again. I am concerned that this sudden loss of acceleration or motive power could recur at highway speed and cause a crash. I request that NHTSA investigate this recurring condition and whether TSB [XXX] provides an adequate remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Power train
What component or system failed, and is it available for inspection? The right frame engine mount, differential/rear mount, and upper engine mount were all torn or broken. Both front CV axle shafts also needed replacement. Repaired 8/17/2026 by Miami County Auto, Louisburg, KS (invoice #13092).…
What component or system failed, and is it available for inspection? The right frame engine mount, differential/rear mount, and upper engine mount were all torn or broken. Both front CV axle shafts also needed replacement. Repaired 8/17/2026 by Miami County Auto, Louisburg, KS (invoice #13092). No, I don't have the parts anymore. How was your safety or the safety of others put at risk? The vehicle developed a wobble/vibration under acceleration that was reported as "getting worse" — pronounced enough to visibly shake objects in the cabin. The shop noted the engine mounts were torn/broken, allowing excess engine movement, which increases risk of further mount or drivetrain component failure and loss of vehicle control, especially at highway speeds or during hard acceleration. Has the problem been reproduced or confirmed by a dealer or independent shop? Yes — confirmed and repaired by an independent shop (Miami County Auto) on 8/17/2026 at 104,205–104,211 miles. Not taken to a Ford dealer. Has the vehicle been inspected by the manufacturer, police, insurance, or others? No — only inspected and repaired by the independent repair shop noted above. Were there warning symptoms before failure, and when did they first appear? Yes — a wobble/vibration under acceleration that subsided when off the throttle, and progressively worsened over time before the repair. Originally I thought it was a recently repaired tire that was unbalanced. Took it to Ford dealership to rebalance. They said there was no wobble (there was) and took it the independent shop.
- Electrical system
On 7-2-26, my 2022 Ford Maverick Hybrid was brought to College Station Ford to receive the remedy for mandatory Safety Recall 24S59 (NHTSA Campaign 24V684000) regarding the frozen Rear View Camera display image. Prior to this service, the vehicle’s electrical, starting, and hybrid systems…
On 7-2-26, my 2022 Ford Maverick Hybrid was brought to College Station Ford to receive the remedy for mandatory Safety Recall 24S59 (NHTSA Campaign 24V684000) regarding the frozen Rear View Camera display image. Prior to this service, the vehicle’s electrical, starting, and hybrid systems functioned flawlessly without error.Immediately following the completion of the recall service, which required a software flash of the Connected Touch Radio/Audio Control Module (ACM), the vehicle suffered a catastrophic module network failure resulting in a permanent no-start condition. The vehicle's Powertrain Control Module (PCM) and Body Control Module (BCM) have glitched into a permanent High-Voltage System Isolation Lockout loop.Independent professional laboratory load-testing has certified that the vehicle's low-voltage 12V auxiliary battery is healthy, fully charged, and completely functional. However, the vehicle can currently only be turned on by attaching an external 12V jump-pack directly to the battery system. This external voltage spike manually overrides the corrupted software communication loop, forcing the vehicle's electrical relays to close.The dealership has refused to remedy this botched recall programming, claiming the physical hybrid high-voltage lines have suddenly failed. Because a low-voltage 12V jump-pack cannot power or repair broken high-voltage traction lines, the vehicle is suffering from a software-induced safety lockout directly caused by the failed execution of Recall 24S59.This presents an active, extreme safety hazard. A hybrid powertrain suffering from un-remedied module communication failures and high-voltage isolation fault lockouts risks a sudden, unexpected, and catastrophic loss of motive power while operating at highway speeds on public roads.I am filing this report because the manufacturer's official recall remedy has introduced a dangerous, debilitating safety flaw to the vehicle's primary powertrain loop.
- Unknown or other
Driving on highway, approximately 65mph when all of a sudden the "door ajar" symbol on instrument panel lit / sound dinged, and the passenger who had their elbow on the door screamed. The passenger side door unlocked and "opened" as in it unlatched. It did not open all the way for her to fall out…
Driving on highway, approximately 65mph when all of a sudden the "door ajar" symbol on instrument panel lit / sound dinged, and the passenger who had their elbow on the door screamed. The passenger side door unlocked and "opened" as in it unlatched. It did not open all the way for her to fall out, but it was no longer fully closed. This is a 2022 vehicle. This happened for the first time in 2026 after 34k miles. There is an active recall for the same make / model but for some reason my VIN is not included. I'm pretty sure it should be after this experience.
- Electrical system · Engine · Steering
While driving at normal speeds. Car completely stopped working. Dashboard flashed to get to safe area. I could not shift the car neutral. Steering became stiff. The lights and infotainment was still on but the car had no power to accelerate. Had this been on the highway I would have been in a collision since my car went to the right very quick. Once car was stopped could not shift to neutral.
- Steering · Suspension
Front end of vehicle suddenly started to shake violently when accelerating. Issue was reproduced any time when accelerating. No warning was indicated by the vehicle. Car was undrivable above 50 mph. Vehicle had 25K miles. Dealer reproduced issue. Diagnosed it as a catastrophic failure of both CV…
Front end of vehicle suddenly started to shake violently when accelerating. Issue was reproduced any time when accelerating. No warning was indicated by the vehicle. Car was undrivable above 50 mph. Vehicle had 25K miles. Dealer reproduced issue. Diagnosed it as a catastrophic failure of both CV joints and front bearing(s). Dealer would not release vehicle as it was undrivable due to extreme safety issue. Parts arrived after a week and both CV joints & front bearing(s) were replaced. Online reporting for this vehicle shows this is a repeated issue which the manufacturer has a customer satisfaction bulletin but no recall.
- Electrical system · Power train
Truck has stalled out multiple times, has been left in middle or road due to electrical drainage of battery. Person needed to get jumper cables to move truck.
- Service brakes
brake issue when coming to a stop, sometimes the brakes (mainly front) feel like they go free for a rotation. this is a random problem, and the dealer didn't find an issue.
- Fuel/propulsion system
Fuel leaking from pressurized tank, strong fuel smell. Photo attached shows pattern of fuel leak.
- Electrical system
The contact owns a 2022 Ford Maverick. The contact stated that while her husband was driving 55-65 MPH, the vehicle shut off. The driver was unable to pull over to the side of the road. The driver was able to jumpstart the vehicle and continued driving. The contact stated that the failure recurred…
The contact owns a 2022 Ford Maverick. The contact stated that while her husband was driving 55-65 MPH, the vehicle shut off. The driver was unable to pull over to the side of the road. The driver was able to jumpstart the vehicle and continued driving. The contact stated that the failure recurred while pulling into a parking lot. The dealer was contacted and informed the contact that the vehicle could not be picked up due to safety concerns. The vehicle was towed to the dealer, where it was diagnosed, and determined that a new 12-Volt battery cable overlay was needed, and the current battery cable needed to be disabled. The dealer related the failure to the Ford Customer Satisfaction Program: 22B39 (2022 Maverick HEV No Start Condition), but the contact was informed that the Customer Satisfaction Program had expired. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure but denied assistance. The failure mileage was 80,000.
- Electrical system
Had a service electrical system soon message, the had total failure while driving on interstate, lost all power and manuvered truck to side of the road, waited 15 minutes, restarted. Now, complete dead battery, replaced battery, still no start. There was a tsb for 2022 mavericks for bad battery…
Had a service electrical system soon message, the had total failure while driving on interstate, lost all power and manuvered truck to side of the road, waited 15 minutes, restarted. Now, complete dead battery, replaced battery, still no start. There was a tsb for 2022 mavericks for bad battery cable but not for the time mine was built, but has same bad battery cable connection. Confirmed by dealer and in for replacement now, but my build month and they tsb ended in june 2023
- Electrical system · Engine · Power train
My 2022 ford Maverick is constantly sometimes several times a day and sometimes several times a week , but since 6 weeks after purchase I have been getting powertrain fault , engine fault and hybrid battery fault alerts from my ford pass my check engine light comes on my s service wrench light…
My 2022 ford Maverick is constantly sometimes several times a day and sometimes several times a week , but since 6 weeks after purchase I have been getting powertrain fault , engine fault and hybrid battery fault alerts from my ford pass my check engine light comes on my s service wrench light comes on also and my vehicle has reduced power. As well as my battery is constantly needing to be jumped. The dealership says my Battery is fine although I’ve already replaced it twice at my exspence. I’ve had to pay for diagnostics and pcm updates supposedly to fix these problems but no resolve. My vehicle goes into reduced power while driving 75 mph up the interstate and will not excellerate causeing the vehicle to coast to a stop. After sitting a while it can be started and driven. Today I received all three faults at 10:20 am so I went to my ford.com and done a health check and it says my vehicle is healthy with no engine or power train faults. But my ford pass alerts , my dashboard warning lights , and the performance of my vehicle says otherwise. I have been put in many situations on high speed roads and my vehicle will not accelerate. Often times it is necessary to jump my battery for I can move my vehicle. These issues are a constant safety hazard to all the drivers on the road when a vehicle suddenly loses power at high speeds. After 4 years of fighting with ford for a resolve I need help. I have seen numerous recalls issued addressing these very issues but they are not issued for my vin although the data on the recall states the recall pertains to vehicles made at the hermacillo Mexico plant . Which mine was on Dec 2021. I feel like my vin somehow is being overlooked and I’m not recieving the recall for the repairs. I also believe that due to the electrical issue my truck can not retain the obd codes. I have taken my vehicle to several dealerships all telling me different resolve which I pay for and no resolve. Please help
- Electrical system · Engine · Fuel/propulsion system
Just picked up vehicle after having a new battery installed. Was getting pop up on dashboard every few seconds that electrical saving mode was active. Then all of a sudden the truck shut off while driving about 45 mph on a busy road. Dash said switch to neutral to start vehicle which i tried but…
Just picked up vehicle after having a new battery installed. Was getting pop up on dashboard every few seconds that electrical saving mode was active. Then all of a sudden the truck shut off while driving about 45 mph on a busy road. Dash said switch to neutral to start vehicle which i tried but nothing happened. Truck coasted to a stop and would not start or even shift into neutral to push it off of the road. The dashboard was flashing pretty much every warning possible including stop safety, shift system failure, parking brake , battery saver active etc. The truck continued to not start or shift. Tow truck was called and it was towed home.
- Power train
Experienced excessive wobbling/shaking during acceleration. Ford replaced both axles at 38K miles. 30K miles later I am experiencing same issue. Replacing axles this frequent is abnormal and is an indicator that parts being used are not meeting the requirements needed for this vehicle.
- Electrical system · Unknown or other
I received the 2022 Hybrid Ford Maverck XLT on March 2023, and had first 12V battery replacement on August 2023 as it was dysfunctional leading to car stalling. On 01/11/2026, the truck suddenly got stalled during drive due to the dysfunction (8.0V) again of the 12V battery, which triggered…
I received the 2022 Hybrid Ford Maverck XLT on March 2023, and had first 12V battery replacement on August 2023 as it was dysfunctional leading to car stalling. On 01/11/2026, the truck suddenly got stalled during drive due to the dysfunction (8.0V) again of the 12V battery, which triggered several error codes. The 12V battery was replaced again on 01/12/2026. I drove the truck home and found later that system alert with "Electrical Power Saver Active". The truck stalled again on 01/13/2026 at traffic light near school zone. The police had the truck towed to Tire Express per SOP. The truck was then diagnosed at local Ford dealer as: "multiple accessory / entertainment modules have software level that may be contributing to 12V battery drain / degredation". Obviously, this is the truck defect can may pose catastrophic risk to driver and surrounding drivers. I searched Google and found more 2022 Maverick with such serious issue! My total cost of repair and towing from this defect is $1145.11. Thank God that my family was safe during the sudden stalling while driving. I know there is no such recall but Ford should be responsible for the recall to avoid future risks and paying off my cost. Please consider this as a recall! Thank you!!!
- Power train · Vehicle speed control
As I was traveling on freeway at 65 mph cruise control disengaged. After I was notified to service engine soon and check engine light came on. Throttle was unresponsive forcing me to cross 4 lanes of the 5 freeway. Pulled over and shut off vehicle checked fluids. Nothing out of spec.restarted vehicle and would not get out of limp mode.
- Fuel/propulsion system
Fuel tank failure at 18,000 miles and less than 3 years of ownership. I noticed that the vehicle had a strong gasoline smell when I was around it. When looking under the truck, I could see that there was a fuel leak coming from the fill pipe inlet into the fuel tank itself. Took the vehicle under…
Fuel tank failure at 18,000 miles and less than 3 years of ownership. I noticed that the vehicle had a strong gasoline smell when I was around it. When looking under the truck, I could see that there was a fuel leak coming from the fill pipe inlet into the fuel tank itself. Took the vehicle under warranty to the ford dealer, and was told that the hose clamp was loose connecting the fill pipe into the fuel tank itself. Was sent on my way with the vehicle, and noticed a smell of gasoline and fuel not even two months later. Took it back to the dealer and was told that they were unable to replicate it. Once the weather got cold again, took the vehicle back after noticing a much larger leak and smelling fuel, and am now being told by ford that the fuel tank does in fact need to be replaced as the tank is leaking from the fill pipe inlet. I am no longer under warranty and was quoted $1100 for this repair. Not only do I find this to be a safety concern as leaking gasoline is extremely dangerous and flammable (plus there are vapors in the air in my garage) but felt that my dealership did not do their due diligence to resolve this issue properly, and now I am on the hook for an $1100 repair that should’ve been taken care of when the vehicle was under warranty. No warning lamps were lit alerting me to this problem, I noticed it by smelling gasoline in my garage near the vehicle.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Frozen Rear-view Camera Image
In September 2024, Ford Motor Company filed a safety recall (NHTSA recall 24V684) covering certain MY 2022-2024 Ford Maverick vehicles equipped with a Connected Touch Radio (CTR). For these vehicles, the rear-view camera may freeze while the vehicle is in reverse.A frozen image can provide false information for the…
In September 2024, Ford Motor Company filed a safety recall (NHTSA recall 24V684) covering certain MY 2022-2024 Ford Maverick vehicles equipped with a Connected Touch Radio (CTR). For these vehicles, the rear-view camera may freeze while the vehicle is in reverse.A frozen image can provide false information for the driver, increasing the risk of a crash. As a remedy, dealers will update the CTR software in affected vehicles. The Office of Defects Investigation (ODI) has received 5 Vehicle Owner Questionnaires (VOQs) alleging frozen rear-view camera images following the remedy of recall 24V684 in a subset population of Maverick and Maverick Hybrid vehicles equipped with the CTR. The complaints report a frozen rear-view camera image while in reverse. Further, ODI is aware of a redacted number of related failures reported to ODI by Ford. The Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to evaluate the remedy effectiveness and scope of recall 24V684 to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Loss of Motive Power
On January 31, 2024, The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24002) to investigate loss of motive power allegations in model year (MY) 2021 Ford Bronco Sport vehicles. Consumers reported a loss of engine power accompanied by complete electrical system failure either while driving…
On January 31, 2024, The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24002) to investigate loss of motive power allegations in model year (MY) 2021 Ford Bronco Sport vehicles. Consumers reported a loss of engine power accompanied by complete electrical system failure either while driving or after stopping at a traffic light or stop sign. The vehicles generally could not be restarted, and the incidents were commonly diagnosed by dealerships to a failed 12-Volt (12V) battery. On April 12, 2024, Ford issued safety recall 24V-267 covering 456,565 MY 2021-2024 Ford Bronco Sport and MY 2022-2023 Ford Maverick vehicles. The recall addressed loss of motive power resulting from sudden degradation of the 12V battery during the drive cycle. The recall remedy consisted of software updates to the body control module and the powertrain control module. The updated software aimed to provide warning to consumers when the battery is failing and inhibit certain vehicle functions which can lead to loss of motive power incidents. Additionally, Ford removed the existing 12V Enhanced Flooded Battery (EFB) as both a service component for the subject vehicles and original equipment for newly built Bronco Sport vehicles (during MY 2024 production), replacing it with a more robust absorbed glass mat (AGM) battery. The same AGM battery had been incorporated into Ford Maverick production in late 2022. Following recall 24V-267, ODI received loss of motive power complaints in vehicles that had previously received Ford’s software-based remedy. Consumers reported that they did not receive warnings related to the 12V battery or the vehicle’s electrical system before the loss of power. On November 15, 2024, ODI opened Recall Query (RQ24014) to assess the effectiveness of the 24V-267 recall remedy. On January 19, 2025, Ford issued recall 25V-019 covering 272,817 MY 2021-2023 Bronco Sport and MY 2022-2023 Ford Maverick vehicles. The new recall addressed the same hazard as 24V-267 but required replacement of the existing 12V battery with an AGM battery as the remedy. Ford reported that following the opening of RQ24014, it evaluated several field-returned 12V batteries, and determined that EFBs produced by battery supplier Camel potentially contained internal manufacturing defects causing loss of motive power. Ford further concluded that the software updates provided in the 24V-267 recall remedy were unable to detect battery failures quickly enough to avoid loss of motive power. Vehicles previously within the scope of recall 24V-267, but outside of the scope of recall 25V-019, are equipped with EFBs produced by a different battery supplier (Clarios). When recall 25V-019 was issued, Ford had not identified any Clarios EFBs exhibiting the same failure mode as the Camel EFBs. In light of Ford’s recall action, ODI is closing this Recall Query. The agency will continue to monitor loss of motive power complaints in Bronco Sport vehicles equipped with Clarios EFBs and reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Every Ford Maverick Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.