2013 Ford Police Interceptor Utilit
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2013 Ford Police Interceptor Utilit. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2013 Ford Police Interceptor Utilit. Newest first.
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Owner complaints
12 complaints
What owners report most
Latest complaints
- Electrical system · Steering
Vehicle loses all steering control while driving at speed. Nearly caused a head-on crash.
- Unknown or other
Catalytic converters failed at 62,494 miles
- Unknown or other
Catalytic converters failed at 92,937
- Unknown or other
Catalytic converter failed at 86,662 miles
- Unknown or other
Catalyitic converter failed at 94,273
- Unknown or other
Catalytic converters failed at 104,000 miles
- Unknown or other
Vehicle has just over 71,000 miles and has a check engine light on for a failed catalytic converter this IS needing to be replaced. We have multiple vehicles in our fleet with the same concern, and around the same mileage, that have had converters replaced and are not covered under warranty.
- Steering
Vehicles electronically assisted steering unit failed. In the middle of driving, system failed and steering IS very difficult to turn.
- Electronic stability control (esc) · Service brakes
TL* the contact owns a 2013 ford police interceptor utility. While driving at an unknown speed, the brake pedal traveled to the floorboard and failed to stop the vehicle when depressed. Also, the brake warning indicator illuminated. The vehicle was towed to the police department's certified…
TL* the contact owns a 2013 ford police interceptor utility. While driving at an unknown speed, the brake pedal traveled to the floorboard and failed to stop the vehicle when depressed. Also, the brake warning indicator illuminated. The vehicle was towed to the police department's certified mechanic where it was diagnosed that the front brake hydraulic hose failed and needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were not contacted. The failure mileage was 85,704.
- Steering
While backing the vehicle lost power steering. The vehicle was taken to mechanic. When the vehicle was powered down and then re-started the power steering began working again. No known cause as vehicle was checked.
- Steering
Steering gear locked up. we noticed it was making noise so we stopped driving it as a primary patrol car and drove it to the nearest ford dealership (approximately 15 miles away) and the steering quit working in their driveway.
- Exterior lighting
On the police interceptor SUV explorer, all driver's lights shutters do not work properly. High beam stays on drivers side and does not go back to regular beam. This problem IS on the red lake fleet of 6 suv's police vehicles. I also contacted beltrami sheriff department and they also advised…
On the police interceptor SUV explorer, all driver's lights shutters do not work properly. High beam stays on drivers side and does not go back to regular beam. This problem IS on the red lake fleet of 6 suv's police vehicles. I also contacted beltrami sheriff department and they also advised they have the same issues with the shutters on their ford police interceptor vehicles too. safety issue at night when approaching on-coming traffic. I was also told they cannot adjust beams alignment until shutters are repaired/replaced. all 6 vehicles have the same problem. We asked ford dealership and it was not under warranty even though the miles were under as we were told warranty does not include lights. We were told that each shutter/light would have to be replaced at a cost of $700.00 each. This problem was an issue from day one. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Ford Explorer Exhaust Odor
During the National Highway Traffic Safety Administration?s (NHTSA?s) investigation into the Ford carbon monoxide allegations, the Office of Defects Investigation (ODI) identified additional Vehicle Owner Questionnaire (VOQ) reports with similar exhaust odor claims.Presently, ODI has identified 791 VOQs for Model Year…
During the National Highway Traffic Safety Administration?s (NHTSA?s) investigation into the Ford carbon monoxide allegations, the Office of Defects Investigation (ODI) identified additional Vehicle Owner Questionnaire (VOQ) reports with similar exhaust odor claims.Presently, ODI has identified 791 VOQs for Model Year 2011-2017 Ford Explorers pertaining to exhaust odor claims.ODI has identified three crashes and 41 injuries potentially linked this issue.The reported injuries range from unspecified to loss of consciousness, with the majority being nausea, headaches, or dizziness ? all of which can be symptomatic of carbon monoxide exposure.Additionally, Ford provided 2,400 reports including owner complaints, warranty claims, dealer field reports, and legal claims, that involve 2,051 vehicles that may be connected to the exhaust odor issue.NHTSA's Vehicle Test and Research Center tested multiple vehicles, including complaint vehicles, during the investigation.ODI also conducted field inspections of complaint vehicles and crashes involving police units that occurred while the officers were on duty.When possible, data was collected to quantify carbon monoxide levels in the examined vehicles.Based on the information gathered to date, NHTSA upgraded this investigation to an Engineering Analysis (EA17-002).
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10162410Customer Satisfaction Program 19M01: Certain 2013-2018 Model Year Police Interceptor Utility Vehicles Equipped with a 3.7L Engine - Catalytic Converter Extended Coverage
- 10162064Some 2011-2015 Explorer/Police Interceptor Utility vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive end play. To resolve the condition, follow the Service Procedure steps to replace the window motor, window motor connector, window regulator, upper glass run, and door glass.
- 10115966Certain 2013-2017 Model Year Police Interceptor Utility Vehicles - Exhaust Odor and Carbon Monoxide Complaints
- 10115965Certain 2013-2016 Model Year Police Interceptor Utility Vehicles - Power Steering Control Module Software Reprograming
- 10094586Supercedes tsb 16-0165: some 2011-2015 explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate control system on. Customers may indicate the odor smells like sulfur, or that exhaust odors are entering the vehicle cabin. This condition may be worsened when the climate control system IS in recirculate mode and the vehicle IS heavily accelerated for an extended period. Whether and to what extent any customer or occupant of a 2011-2015 explorer vehicle experiences the exhaust odor will be affected by driving habits, weather and individual sensitivities. Follow each and every step of the tsb service procedure in procedure 1 to improve the condition.
- 10079013Paint peeling and/or rust around lock cylinder on liftgate or luggage compartment lid
- 10058624Ford: on certain particular vehicles, the procedure for programming remote keyless entry (rke) was changed and now uses a more higher protocol security for rke fob and not used on previous 8 key cycle model. Model 2016 police utility.
- 10057834Ford: no service action IS recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open.
- 10056748Ford: due to an electric interference by add on police radios and equipment, on some vehicles, the tire pressure monitor system (TPMS) lamp would be on and/or one or more tire sensors won't program.
- 10056714Lincoln: see document search button for owner letter. On certain vehicles, powertrain control module need an updated calibration due to an accelerated catalyst degradation and lost of an efficient catalyst, with malfunction indicator lamp (mil) illuminated with p0420 and/or p0430. Model 2013-14 MKS, MKT livery, police interceptor sedan, interceptor utility.
- 10055325Ford: on certain police vehicles, the wattage of headlamp bulbs must meet certain bulb life and photometric requirements and would be replaced with phillips HIR2 ll and/or sylvania 9005 hl, if wattage IS different. Model 2013-2014 police sedan, utility.
- 10055312Ford: some model vehicles manual for powertrain control/emission diagnostic (pc/ed) has been updated regarding improved cooling fan circuit due to a lack of air conditioning, a malfunctioning indicator lamp (mil) and overheating.
- 10055039Ford: on some vehicles, failure to communicate, with an erratic climate control system, to heating ventilation air conditioning (hvac) module, IS due to water contamination and/or corrosion to wiring jumper connector on utility. Model 2013-2014 police utility/sedan.
- 10054975Ford: due to fuel vapor line not being connected properly (fully seated) to underside of fuel deliver module (fdm), which leads to carbon canister saturated with liquid fuel and a fuel odor, slow fill, or hesitation or stumble, occurs while driving. Model 2013 explorer, taurus, MKS, flex, MKT, fusion, MKZ, police interceptor, and sedan.
- 10054961Ford: due to excessive lube loss from ptu, or internal ptu failure, some trucks, will experience contamination or sludging of ptu lube, resulting in an increased internal lube temperature. Model 2011-2014 explorer, taurus sho.
- 10053452Ford: due to an electrical interference, on some police utility units, a tire pressure monitor system (TPMS) lamp on and/or one or more tire sensors won't program, are caused by add on police radios and equipment. Models 2013 police utility.
Every Ford Police Interceptor Utilit model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.