2023 Ford Transit
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › Transit › 2023
These records cover every 2023 Ford Transit. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
18 recalls name the 2023 Ford Transit. Newest first.
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles. The engine crossmember may not be secured properly, which can cause the engine to shift and possibly result in a loss of drive power or brake failure.
Risk and remedy
Risk
A loss of drive power or brake failure increases the risk of a crash.
Remedy
Dealers will replace the cross member fasteners, free of charge. Owner notification letters were mailed May 22, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S04. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 4, 2026.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model…
Risk and remedy
Risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles repaired incorrectly under recall numbers 24V226 and 24V591. An incorrect steering coupler cover and tires that were not designed for the vehicle may have been installed during a previous repair.
Risk and remedy
Risk
Incorrect tires and an incorrect steering coupler cover can cause a loss of brake function, loss of steering control, or damage to tires, increasing the risk of a crash.
Remedy
Dealers will inspect and if necessary, replace the tires, tire placard, and certification label, and also recalibrate the vehicle. Additionally, dealers will remove the steering coupler cover. Repairs will be performed free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S95. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 24, 2025.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A…
Risk and remedy
Risk
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 22V415. The Instrument Panel Cluster may not properly illuminate warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk and remedy
Risk
An instrument panel that does not illuminate critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy
Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed June 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C19.
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to…
Risk and remedy
Risk
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 23V-598. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Risk and remedy
Risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed May 23, 2025. Ford's number for this recall is 25S38.
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 22V-791. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
Risk and remedy
Risk
Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy
Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S23.
Ford Motor Company (Ford) is recalling certain 2023-2024 Ford Transit vehicles previously repaired under recall number 24V-102. Incorrect bolts may have been used to attach the rear axle shaft, which can lead to the rear wheel locking up or separating from the axle.
Risk and remedy
Risk
Rear wheel lock-up or separation of the wheel from the axle shaft can result in loss of vehicle control or loss of drive power. In addition, the vehicle may roll in park if the parking brake is not applied. Any of these scenarios can increase the risk of a crash.
Remedy
Dealers will inspect the rear axle shaft bolts, replace incorrect bolts as necessary, and fill the differential fluid if needed, free of charge. Owner notification letters were mailed December 13, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S67.
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles. The steering column intermediate shaft may have been secured to the steering gear pinion shaft with an incorrect bolt, which can result in the separation of steering components and cause a loss of steering control.
Risk and remedy
Risk
A loss of steering control can increase the risk of a crash.
Remedy
Dealers will replace the steering column intermediate shaft bolt, free of charge. Owner notification letters were mailed on February 14, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S48.
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles equipped with a Transit Trail package. The electronic power assist steering (EPAS) ground eyelet joint may experience corrosion, which can result in a loss of power steering assist.
Risk and remedy
Risk
A loss of power steering assist can increase the risk of a crash.
Remedy
Dealers will install a new EPAS ground pigtail kit, free of charge. Owner notification letters were mailed on January 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S46.
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles equipped with the Transit Trail package. The tires may contact the front wheel arch liner and body flange, causing damage to the tires.
Risk and remedy
Risk
Damaged tires may experience a sudden loss of air pressure or tread separation, causing a loss of vehicle control and increasing the risk of a crash.
Remedy
Dealers will replace the tires, tire placard, and certification label, and also recalibrate the vehicle, free of charge. Owner notification letters were mailed on March 26, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S21.
Ford Motor Company (Ford) is recalling certain 2023-2024 Ford Transit vehicles. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.
Risk and remedy
Risk
Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash.
Remedy
Dealers will inspect the rear axle, and replace the axle bearings or axle assembly as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S05.
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Risk and remedy
Risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford vehicle owners notification letters were mailed March 4, 2024. Ford remedy parts are anticipated 2nd Quarter 2024. Ford's number for this recall is 23S48.
Quality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.
Risk and remedy
Risk
A gasoline leak in the presence of an ignition source may increase the risk of fire.
Remedy
Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Quality Vans customer service at 1-480-464-7007.
Ford Motor Company (Ford) is recalling certain 2023 Transit vehicles equipped with the Special Vehicle Operations Accessory Service Kit #1 or #2 with a High Specification Vehicle Interface Connector. When the accessory kit is installed, the auxiliary wire harness will disable the heating, air-conditioning, and ventilation (HVAC) including the defrost and…
Risk and remedy
Risk
An inoperative windshield defrosting and defogging system may decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy
Dealers will repair the auxiliary wire harness by modifying the wire harness to include the necessary twisted loop, free of charge. Owner notification letters were mailed April 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C02.
Ford Motor Company (Ford) is recalling certain 2023 Transit vehicles. The fuel tank grade vent valve may not be properly welded to the fuel tank shell, which can result in a fuel leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will replace the fuel tank, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S04.
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
Risk and remedy
Risk
Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy
Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed on November 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S65.
Owner complaints
60 complaints2 involved a crash
What owners report most
Latest complaints
- Engine · Power train · Wheels
I purchased a new [XXX] on XXX from La Mesa Rec Van in [XXX]. The RV is a built on a 2023 Ford Transit Trail 350 chassis, but the vehicle is registered as 2025 as [XXX] completed the conversion to a Class B motorhome in XXX. Upon purchase, it was not disclosed to me by Ford or La Mesa Rec Van in…
I purchased a new [XXX] on XXX from La Mesa Rec Van in [XXX]. The RV is a built on a 2023 Ford Transit Trail 350 chassis, but the vehicle is registered as 2025 as [XXX] completed the conversion to a Class B motorhome in XXX. Upon purchase, it was not disclosed to me by Ford or La Mesa Rec Van in [XXX] that the vehicle was speed limited to 81 mpg. I went to pass a car on a two lane highway when a passing lane opened up. The vehicle I was passing started to accelerate (not sure if it was intentional or not). I realized I was running out of the passing lane and there was a tractor trailer heading my way. I accelerated to get past the car, but once I got to 80mph, I could not go any faster. Luckily the other driver slowed enough that I could get in front of him, and I narrowly avoided a head on [XXX]. Had I known that Ford had governed the van to 81mph, I would not have attempted the pass at that time. Nowhere in the owners manual, documentation or discussions during the sale was it mentioned that the van is speed-rated to 81. For a modern vehicle of today to be governed to 81 mph is ludicrous and dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Structure › Body · Suspension
Followup on previous complaint. Manufacturer unable to perform recall on body because of lift package. Package was installed by manufacturer. Manufacturer releasing vehicle back to consumer as unrepairable, creating a possible deadly risk to both consumer and to highways.
- Electrical system
Secondary alternator fails to charge lithium battery bank.
- Engine
Ford states they are unable to repair this recall #26V061 because the van is lifted, which was a marketing strategy done by Ford on the assembly line. They want the customer to shop dealers and see if anyone can do it. Ford customer service referred problem back to customer
- Steering
Loss of Power Steering
- Steering
Loss of Power Steering
- Electrical system · Unknown or other · Visibility/wiper
The rearview/360-degree camera system on my 2023 Ford Transit 350 continues to fail, resulting in the rearview camera image and/or other camera views becoming unavailable. The vehicle is available for inspection upon request. This is a large passenger van with significant blind areas, and the loss…
The rearview/360-degree camera system on my 2023 Ford Transit 350 continues to fail, resulting in the rearview camera image and/or other camera views becoming unavailable. The vehicle is available for inspection upon request. This is a large passenger van with significant blind areas, and the loss of the rearview camera creates a serious safety concern when backing, parking, or maneuvering around pedestrians, children, vehicles, or other objects. When the system fails, I can place the vehicle in reverse and not have the rear camera image that I depend on to see the area immediately behind the vehicle. This is NOT the first occurrence. The vehicle has been taken to an authorized Ford dealer on three separate occasions related to the camera system. Multiple cameras have been replaced. The vehicle has also been subject to Ford safety recall repairs involving the rearview/360-degree camera system. Most importantly, the applicable recall repair was recently completed by an authorized Ford dealer, and the camera system is STILL failing after completion of the recall remedy. The same safety condition that resulted in the recall continues to occur. Ford and its authorized dealer have therefore had multiple opportunities to inspect and repair this vehicle, including replacement of camera components and completion of the safety recall, but the defect has not been permanently corrected. The failure can occur without adequate warning and results in the rearview/360-degree camera image becoming unavailable or otherwise malfunctioning. The problem has occurred repeatedly rather than as an isolated incident. I am filing this complaint because I am concerned that the recall remedy has not successfully corrected the safety defect on this vehicle. I am requesting that NHTSA document and investigate the continued failure of the rearview/360-degree camera system after Ford's recall remedy was performed, including whether the current recall remedy is adequate for affected Ford Tra
- Electrical system
This is a Ford Palladium Van, year 2024, the secondary alternator charging circuit that Thor has installed has a lot of problems. Specifically, the alternator from Balmar fails and you cannot charge lithium batteries while the van is in motion. The whole point of the secondary alternator is to…
This is a Ford Palladium Van, year 2024, the secondary alternator charging circuit that Thor has installed has a lot of problems. Specifically, the alternator from Balmar fails and you cannot charge lithium batteries while the van is in motion. The whole point of the secondary alternator is to charge these batteries while in motion. Its a safety issue when traveling with children or pets because battery voltage drops if you have to run AC while in a store or something. You proceed down the road and the battery is not recharged. Next stop you may not be able to run AC at all.
- Unknown or other
This vehicle is subject to Recall 25V860 / Ford Recall 25SD9 involving the left rear half shaft. On several occasions, the vehicle has rolled after being placed in Park. I was forced to quickly reenter the vehicle and apply the brake to prevent a collision, property damage, or personal injury. Due…
This vehicle is subject to Recall 25V860 / Ford Recall 25SD9 involving the left rear half shaft. On several occasions, the vehicle has rolled after being placed in Park. I was forced to quickly reenter the vehicle and apply the brake to prevent a collision, property damage, or personal injury. Due to these repeated incidents, I no longer believe the vehicle can be operated safely. I have attempted to obtain the recall repair through authorized Ford dealerships but have been unable to obtain a permanent remedy. As a result, the vehicle remains subject to a serious safety defect that creates a risk of unintended vehicle movement. I am concerned that the condition described in Recall 25V860 has affected my vehicle and presents an ongoing safety hazard to myself, my passengers, and the public.
- Power train
Transmission, drive shaft and rear axle "grenaded" and shut down the vehicle. Symptoms included erratic shifting at highway speed, clunking sounds, hard downshifts at low speeds, mis-shifting gears causing performance issues. No warning lights. Codes appeared in FordPass app after vehicle shut down.
- Back over prevention · Electrical system › Adas › Hill descent assist › Sensor · Power train
The contact owns a 2023 Ford Transit. The contact stated that while in drive, the transmission slammed into fourth gear. The hill assist feature was activated during the failure. The contact believed that the failure was caused by an inoperable back over prevention camera. The local dealer was…
The contact owns a 2023 Ford Transit. The contact stated that while in drive, the transmission slammed into fourth gear. The hill assist feature was activated during the failure. The contact believed that the failure was caused by an inoperable back over prevention camera. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and offered a buyback, but no assistance was provided. The failure mileage was approximately 23,459.
- Power train
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V860000 (POWER TRAIN). The contact stated that while driving at an undisclosed speed, the gear shifter independently shifted from drive(D) to reverse(R). The contact stated that before the failure…
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V860000 (POWER TRAIN). The contact stated that while driving at an undisclosed speed, the gear shifter independently shifted from drive(D) to reverse(R). The contact stated that before the failure occurred, the message "Hill Assist" was displayed on the screen. The contact clicked "OK," and shortly afterwards, the gear shifter shifted independently. The vehicle was taken to the dealer, and the contact was informed that it might be an electrical failure; however, the vehicle was not inspected or diagnosed. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Unknown or other
Water enters under the hood because the “cowl” has separated from the windshield near the wipers.
- Engine · Structure
The contact owns a 2023 Ford Transit. The contact stated that while driving approximately 25 - 60 MPH, the check engine warning light illuminated, and the vehicle started to decelerate. During the most recent failure, the contact was able to drive to the dealer before the vehicle lost power. The…
The contact owns a 2023 Ford Transit. The contact stated that while driving approximately 25 - 60 MPH, the check engine warning light illuminated, and the vehicle started to decelerate. During the most recent failure, the contact was able to drive to the dealer before the vehicle lost power. The vehicle was diagnosed, and the contact was informed that water was leaking into the engine, causing a shortage with the spark plugs and other electrical systems. The #4 spark plug was replaced. The contact researched and became aware of an issue with the cowl allowing water and debris to enter the engine and causing the #4 spark plug to be short-circuited. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 45,000.
- Electrical system · Unknown or other · Visibility/wiper
My cargo van has no rearward windows. It has front/rear/left/right exterior cameras which generate a simulated, 360-degree, overhead view on a monitor. The right camera functions about half of the time. Once it generated an all-orange view. Now it often generates an all-blue view. I know other…
My cargo van has no rearward windows. It has front/rear/left/right exterior cameras which generate a simulated, 360-degree, overhead view on a monitor. The right camera functions about half of the time. Once it generated an all-orange view. Now it often generates an all-blue view. I know other Ford vehicles are subject to a recall for this software issue and Ford has (or is generating) a fix for the problem. The 2023 Transit is not part of that recall group, but it should be.
- Back over prevention
The contact owns a 2023 Ford Transit. The contact stated that while attempting to reverse, the rearview 360° camera became inoperable. The contact stated that the rearview image was blank. The contact previously received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The…
The contact owns a 2023 Ford Transit. The contact stated that while attempting to reverse, the rearview 360° camera became inoperable. The contact stated that the rearview image was blank. The contact previously received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the accessory protocol interface module (APIM) had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 31,000.
- Unknown or other
The dealership has done everything within their power to address my camera failure, and I want to be absolutely clear: this is not a dealer issue. This is a Ford issue. There is an active safety recall on the camera system, yet Ford has failed to provide a true fix. Selling vehicles with a known…
The dealership has done everything within their power to address my camera failure, and I want to be absolutely clear: this is not a dealer issue. This is a Ford issue. There is an active safety recall on the camera system, yet Ford has failed to provide a true fix. Selling vehicles with a known safety defect, acknowledging it with a recall, and then leaving customers without a resolution is unacceptable and irresponsible. The cameras were a deciding factor in my purchase, and their ongoing failure directly compromises safety. A recall without a repair is nothing more than empty words. Ford must deliver a real solution immediately, not continue to stall while customers are left driving unsafe vehicles.
- Back over prevention
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available for the recall repair. The contact had not experienced a failure.
- Electrical system
This will be our second Balmar alternator that failed. The original alternator was replaced in March 2025 after the alternator basically melted. In April the new alternator was no longer charging the battery. It was finally serviced in July 2025. The dealership replaced a sensor and the recall…
This will be our second Balmar alternator that failed. The original alternator was replaced in March 2025 after the alternator basically melted. In April the new alternator was no longer charging the battery. It was finally serviced in July 2025. The dealership replaced a sensor and the recall to reduce the alternator output was performed. The recall was supposed to prevent the alternator from failing,however, two days later the alternator was no longer working. August 2025, the dealership has been discussing the issue with Winnebago and Balmar. September 2025 it was confirmed that the alternator needs to be replaced. This is a huge safety issue since the alternator will create a fire under the hood which was the case in our first incidence. This is also a continuos problem with the Winnebago Ekko’s and a solution should not be to keep replacing the alternator with the same exact make and model.
- Electrical system · Power train
The contact owns a 2023 Ford Transit. The contact stated that while driving at various speeds, the vehicle failed to accelerate properly while depressing the accelerator pedal. The contact stated that the vehicle eventually accelerated after repeatedly depressing the accelerator pedal. There was no…
The contact owns a 2023 Ford Transit. The contact stated that while driving at various speeds, the vehicle failed to accelerate properly while depressing the accelerator pedal. The contact stated that the vehicle eventually accelerated after repeatedly depressing the accelerator pedal. There was no warning light illuminated during the failure. The vehicle was taken to a dealer, where a diagnostic test was performed; however, no cause for the failure was found. The contact was informed by the mechanic that the failure was likely related to the computer system. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
- Tires
After purchasing brand tires from the Ford dealership, I began experiencing vibrations between 75mph-80mph. I reported this issue to the dealer, but they disregarded my concerns. Subsequently, I consulted my personal mechanic, who conducted a Road Force Balance test, indicating that tire number 4…
After purchasing brand tires from the Ford dealership, I began experiencing vibrations between 75mph-80mph. I reported this issue to the dealer, but they disregarded my concerns. Subsequently, I consulted my personal mechanic, who conducted a Road Force Balance test, indicating that tire number 4 is defective. I possess documentation supporting this claim, and the dealer manager has failed to respond to me for over a week.
- Tires › Tread/belt
Driver noticed excessive vibration when driving vehicle on June 17, 2025. The next day, the vehicle was taken to Mavis Tire & Brakes, Flagler Beach, FL, who confirmed a tread separation on the driver's side front tire. The tire is a HANKOOK Dynapro HT 205/75R16C. This tire is an original tire…
Driver noticed excessive vibration when driving vehicle on June 17, 2025. The next day, the vehicle was taken to Mavis Tire & Brakes, Flagler Beach, FL, who confirmed a tread separation on the driver's side front tire. The tire is a HANKOOK Dynapro HT 205/75R16C. This tire is an original tire from when the vehicle was purchased new. The tire shop exchanged the faulty tire with the spare. If the vehicle were to continue to be driven, eventually the tread would have delaminated completely, causing a potential accident. This is the SECOND Hankook tire to fail this way on this vehicle. I did not report the first incident to NHTSA.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2023 Ford Transit. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 20,813 and at the time of registration, it was discovered that the mileage was 125,055.
- Back over prevention › Rearview system braking
Ford is saying that there is no remedy for the rear view camera recall at the moment. I took my van in and they inspected the rear view camera and said it was fine and that there was no problem with my vehicle. This recall has caused me several damages including losing several thousands of dollars in sales revenue as I use the van to transport goods for my business.
- Back over prevention
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11012016Ford Pro - Email/Script 24-930 Email and calling script
- 11011039In some of the affected vehicles, customers may initially experience a gear grinding noise from the transmission in reverse, which could progress to illumination of the check engine light and/or transmission wrench light. If the customer continues to operate the vehicle, this could progress to a loss of transmission torque resulting in vehicle speed limitation and inability to shift to reverse.
- 11009914In the affected vehicles, over time, the Electric Vacuum Pump (EVP) may stop functioning due to broken wires internal to the pump. This may result in the driver experiencing a hard brake pedal feel and perceived reduction in brake response
- 11009438Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11008391Various Vehicles Equipped With A 10R80 Automatic Transmission - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift - Built On Or Before 15-Aug-2022
- 11007131-Addresses SYNC reboot issue that may occurs after 2 hours of continuous use. -Adds a ""some display features may be temporarily unavailable"" message to the SYNC screen when a SYNC update is installing. -Vehicle Enhancement: Software Updates currently has the title Recurring Update Schedule in Setting, Tittle will change to Reccuring Schedule
- 11006862Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
- 11006853Certain 2020-2024 Model Year Transit All-Wheel-Drive (AWD) Vehicles All-Wheel-Drive Module (AWDM) Software Update. Warranty part analysis and bench testing has shown that thrust bearing damage can occur as a result of repeated high-torque launches consistent with severe-duty package delivery applications. Over time, fatigue failure of the thrust bearing can create loose metal debris in the system and distribute it throughout the transfer case, damaging other internal components and affecting vehicle performance.
- 11006772Some 2020-2022 Explorer, 2020-2023 Transit, 2021-2022 F-150, 2021-2022 Mustang and 2022 Expedition/Navigator vehicles equipped with a 10R80 transmission (excluding hybrid) may exhibit harsh/delayed engagements and/or harsh/delayed shifts, an illuminated MIL with DTC P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the PCM or TCM. This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. To correct the condition, follow the Service Procedure to verify hydraulic circuit leakage and replace the CDF clutch cylinder (7H351) if necessary.
- 11006463Some 2023-2024 Transit vehicles may require the front bumper inner park aid sensor (15K859) to be replaced in service. The service part number called out in the parts catalog for the sensors, NU5Z-15K859-AQPTM, is incorrect. If it is necessary to replace the front bumper inner parking aid sensors, order part number JU5Z-15K859-APTM.
- 11006036Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates.
- 11005746Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system (GPS) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code (DTC) B156D:89 in the TCU. This may be due the accessory protocol interface module (APIM) software
- 11005710Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the condition, run the universal USB updater. If unsuccessful, using the latest software version of the FDRS scan tool, run the service function "APIM - Reset the Accessory Protocol Interface Module Application" and select "Clear All User Data" option. The center display screen will reboot. As soon as the vehicle's center display screen displays the boot up logo, immediately reinsert the same universal serial bus (USB) drive that was utilized during the prior failed programming attempt.
- 11003146Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level
- 11003143Some 2023-2024 Transit vehicles equipped with a park aid module (PAM) may erroneously exhibit a Not Responding message in FDRS due to the PAM not being assigned to the correct network. Prior to diagnosing, verify the vehicle is equipped with a PAM. Units with 360 degree camera do not have a PAM. For units with SYNC 4, the PAM communicates on high speed channel 2 (HS2). For units without SYNC 4, the PAM communicates on high speed channel 1 (HS1).
- 11003141Some 2023-2024 Transit vehicles may experience an inoperative driver or passenger power window. In these vehicles, the power window motor is equipped with thermal protection against current increase or excessive operation of the switch. Once the protection is activated, the power window motor will automatically reset after approximately 20 seconds of window motor rest time. Before performing any diagnostic or repair, allow any inoperative window to rest for over 20 seconds and then retest its operation. The Workshop Manual (WSM) pinpoint test has been updated to reflect the thermal protection feature is present in this system.
- 11001646This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface module (APIM) software.
- 110013692024-2024 Tranist- Keyless Entry Keypad and Master Code Retrieval. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in a plastic bag that is located in instrument panel pocket behind the steering wheel. During vehicle delivery, the card should be handed to the vehicle's owner. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users.
- 11001180This article supersedes TSBs 24-2100 and 24-2070 to add 2023 F-150 vehicles, update the TSB Issue statement and the TSB Service Procedure. Some 2021-2023 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
- 11001112Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.
- 11000297Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.
- 11000293Some 2023 Transit vehicles may experience an inoperative driver or passenger power window. In these vehicles, the power window motor is equipped with thermal protection against current increase or excessive operation of the switch. Once the protection is activated, the power window motor will automatically reset after approximately 20 seconds of window motor rest time. Before performing any diagnostic or repair, allow any inoperative window to rest for over 20 seconds and then retest its operation. The Workshop Manual (WSM) pinpoint test has been updated to reflect the thermal protection feature is present in this system. Refer to WSM, Section 501-11 > Diagnostic and Testing > Glass, Frames and Mechanisms.
- 10254142Some 2018-2019 Explorer and 2018-2024 Transit/F-150/Expedition/Navigator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Diagnosis should include checking for an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Confirm FPCM connector (Explorer - C3239, Transit - C433, F-150 - C460/C4336, Expedition/Navigator - C433/C4033) is fully seated and inspect applicable grounds (Explorer G302, Transit - G401, F-150 - G401, Expedition/Navigator - G403/G406) prior to performing guided diagnostics or replacing any components.
- 102541232015-2024 Transit and 2023-2024 Transit Trail vehicles equipped with DRW have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description, found under OASIS additional information, is common between single rear wheel and DRW vehicles, and incorrectly reflects stop functionality when applied to DRW units.
- 10253886This article supersedes TSB 22-2444 to add 2024 model year vehicles. Some 2015-2024 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (only), and U-joints at the transmission flange and rear driveshaft may experience a boom/hum/moan noise from the rear while driving. This noise is most noticeable at highway speeds: 112-121 km/h (70-75 mph) for 4.10 axle ratio 121-128 km/h (75-80 mph) for 3.73 axle ratio 136-145 km/h (85-90 mph) for 3.31 axle ratio The noise may also be present to a lesser degree at roughly half of the noted speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs.
- 10252673This article supersedes TSB 24-2059 to update the Service Procedure LTIS statement. Some 2021-2022 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
- 10252662This article supersedes TSB 23-2351 to remove 2023 F-150 10R80 and 10R80 MHT vehicle applications. The 2023 F-150 10R80 and 10R80 MHT vehicles will be the subject of a separate article. Some 2021-2022 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
- 10252421Optional Product Improvement 24G02 Certain 2022-2024 Model Year Transit Battery Electric Vehicles (BEV) - Off-Board Charger Controller (OBCC) Software Update
- 10252416Harvest Program 23H06 Certain 2021-2023 Model Year Mustang Mach-E and 2022-2023 Transit Battery Electric Vehicle (BEV) High Voltage Battery Module Replacement Owner letter added. Other documents submitted 02/01/24
- 10251956Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10251257Certain 2023 Model Year Super Duty and Transit Vehicles Equipped with 10R Transmissions - Main Control Assembly Bolt Inspection
- 10249488Certain 2021-2023 Model Year Mustang Mach-E and 2022-2023 Transit Battery Electric Vehicle (BEV) High Voltage Battery Module Replacement
- 10248355This article supersedes TSB 23-2326 to remove a DTC from the Issue and Action. Some 2021-2023 Mustang Mach-E built on or before 15-Sep-2023 and 2022-2023 E-Transit vehicles may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off-board charging controller (OBCC) module and the high voltage (HV) battery will not charge using a level 3 direct current (DC) fast charging station/electrical vehicle supply equipment (EVSE). This may be due to the software in the OBCC. To correct the condition, follow the Service Procedure to reprogram the OBCC.
- 10246123Some 2021-2023 F-150, 2022-2023 Expedition/Navigator, 2022-2023 Mustang, 2020-2023 Transit, 2020-2023 Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes. stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
- 10243648Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report if there is a customer concern of whine noise describing operating conditions and noise severity.
- 10243481Some 2015-2023 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
- 10243410Certain 2023 Model Year Transit - Missing Rear Vinyl Floor Covering
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