2024 Ford Transit
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › Transit › 2024
These records cover every 2024 Ford Transit. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
10 recalls name the 2024 Ford Transit. Newest first.
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles. The engine crossmember may not be secured properly, which can cause the engine to shift and possibly result in a loss of drive power or brake failure.
Risk and remedy
Risk
A loss of drive power or brake failure increases the risk of a crash.
Remedy
Dealers will replace the cross member fasteners, free of charge. Owner notification letters were mailed May 22, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S04. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 4, 2026.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model…
Risk and remedy
Risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles repaired incorrectly under recall numbers 24V226 and 24V591. An incorrect steering coupler cover and tires that were not designed for the vehicle may have been installed during a previous repair.
Risk and remedy
Risk
Incorrect tires and an incorrect steering coupler cover can cause a loss of brake function, loss of steering control, or damage to tires, increasing the risk of a crash.
Remedy
Dealers will inspect and if necessary, replace the tires, tire placard, and certification label, and also recalibrate the vehicle. Additionally, dealers will remove the steering coupler cover. Repairs will be performed free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S95. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 24, 2025.
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to…
Risk and remedy
Risk
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Ford Motor Company (Ford) is recalling certain 2023-2024 Ford Transit vehicles previously repaired under recall number 24V-102. Incorrect bolts may have been used to attach the rear axle shaft, which can lead to the rear wheel locking up or separating from the axle.
Risk and remedy
Risk
Rear wheel lock-up or separation of the wheel from the axle shaft can result in loss of vehicle control or loss of drive power. In addition, the vehicle may roll in park if the parking brake is not applied. Any of these scenarios can increase the risk of a crash.
Remedy
Dealers will inspect the rear axle shaft bolts, replace incorrect bolts as necessary, and fill the differential fluid if needed, free of charge. Owner notification letters were mailed December 13, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S67.
Ford Motor Company (Ford) is recalling certain 2024 Transit vehicles. The front gross axle weight rating may be labeled incorrectly on the vehicle B-pillar label and the owner's manual label, which can result in an overloaded vehicle.
Risk and remedy
Risk
An overloaded vehicle may result in steering knuckle failure and a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will replace the labels, free of charge. Owner notification letters were mailed September 23, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S53.
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles. The steering column intermediate shaft may have been secured to the steering gear pinion shaft with an incorrect bolt, which can result in the separation of steering components and cause a loss of steering control.
Risk and remedy
Risk
A loss of steering control can increase the risk of a crash.
Remedy
Dealers will replace the steering column intermediate shaft bolt, free of charge. Owner notification letters were mailed on February 14, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S48.
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles equipped with a Transit Trail package. The electronic power assist steering (EPAS) ground eyelet joint may experience corrosion, which can result in a loss of power steering assist.
Risk and remedy
Risk
A loss of power steering assist can increase the risk of a crash.
Remedy
Dealers will install a new EPAS ground pigtail kit, free of charge. Owner notification letters were mailed on January 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S46.
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles equipped with the Transit Trail package. The tires may contact the front wheel arch liner and body flange, causing damage to the tires.
Risk and remedy
Risk
Damaged tires may experience a sudden loss of air pressure or tread separation, causing a loss of vehicle control and increasing the risk of a crash.
Remedy
Dealers will replace the tires, tire placard, and certification label, and also recalibrate the vehicle, free of charge. Owner notification letters were mailed on March 26, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S21.
Ford Motor Company (Ford) is recalling certain 2023-2024 Ford Transit vehicles. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.
Risk and remedy
Risk
Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash.
Remedy
Dealers will inspect the rear axle, and replace the axle bearings or axle assembly as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S05.
Owner complaints
28 complaints2 involved a fire2 injuries
What owners report most
Latest complaints
- Electrical system · Engine · Fuel/propulsion system
This is the second time this occurred. Please refer to 11757120. While travelling approximately 65 mph the vehicle had a complete shutdown including the engine and all electrical systems in the chassis. When a vehicle has a complete shutdown while driving it is inherently dangerous and life…
This is the second time this occurred. Please refer to 11757120. While travelling approximately 65 mph the vehicle had a complete shutdown including the engine and all electrical systems in the chassis. When a vehicle has a complete shutdown while driving it is inherently dangerous and life threatening. The problem has been confirmed by Westlies Truck Center in Minot ND again. To my knowledge the vehicle has not been inspected by the manufacturer or anyone other than the staff at the truck center. There were no warnings of any kind prior to this occurrence. We were on a busy 4 lane highway.
- Electrical system · Engine · Exterior lighting
We were on our way to a campground. Approximately 40 miles from the campground the RV shut down. All chassis systems failed including the engine and electrical systems. It is available for inspection. Our safety as well as the first mechanic on the scene and tow truck driver because we were only…
We were on our way to a campground. Approximately 40 miles from the campground the RV shut down. All chassis systems failed including the engine and electrical systems. It is available for inspection. Our safety as well as the first mechanic on the scene and tow truck driver because we were only partially off of the roadway. There were no hazard lights working. The problem was confirmed by Westlies Truck Center in Minot ND. The component(s) have not been inspected. There were no warnings or symptoms of any kind. I was told by the service manager that it could happen again.
- Seat belts
Attempting to purchase a Midwest Automotive Designs, Patriot RV on Ford Transit chassis. The rear seat belts installed by the RV manufacturer for rear passenger seating have been removed but dealership refuses to replace them. The dealer is offering this vehicle for sale without required safety equipment. I believe this is a violation of DOT law ?
- Suspension · Wheels
The rear axle snapped and rear tire separated and rolled behind vehicle on the expressway causing the potential for injury/fatalities to our driver and surrounding passenger vehicles by recall 24S05. At no point did we receive communication from Ford that the vehicle should not be operated. We…
The rear axle snapped and rear tire separated and rolled behind vehicle on the expressway causing the potential for injury/fatalities to our driver and surrounding passenger vehicles by recall 24S05. At no point did we receive communication from Ford that the vehicle should not be operated. We scheduled the recall repairs for next week, 5/4/26 however this morning, 5/1/26 the rear axle snapped and the tire fell off of the vehicle. The vehicle has been towed to Roche Ford in Bensenville for repairs. The recall has been well documented and has thus far caused 285 incidents and 1 accident prior to our issue this morning. There were no indicator lights or messages to indicate an issue.
- Electrical system · Engine · Power train
On March 11, 2026, a 2024 Ford Transit (VIN: [XXX] ) was being operated under normal driving conditions when the check engine light began intermittently activating. Shortly thereafter, the vehicle experienced a sudden loss of dashboard functionality. While attempting to safely maneuver to the…
On March 11, 2026, a 2024 Ford Transit (VIN: [XXX] ) was being operated under normal driving conditions when the check engine light began intermittently activating. Shortly thereafter, the vehicle experienced a sudden loss of dashboard functionality. While attempting to safely maneuver to the shoulder, the operator experienced loss of power steering and reduced braking capability. During this time, flames were observed originating from the engine compartment. The operator was able to safely pull the vehicle over, exit, and contact emergency services. The vehicle subsequently became fully engulfed in flames and was completely destroyed. No injuries were reported. A preliminary fire investigation determined the area of origin to be the passenger side of the engine compartment, with evidence of possible electrical involvement. The specific failed component has not yet been identified. This incident created a significant safety hazard due to the sudden loss of vehicle control systems combined with an active vehicle fire during operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Structure › Body
Fuel filler door hinges continues to break and the consumer has to pay for a new housing unit. The hinges can break at anytime and the fuel door can become a potential issue while driving. It can break all the way off and hit another vehicle while traveling on the road/ Highway. The problem has…
Fuel filler door hinges continues to break and the consumer has to pay for a new housing unit. The hinges can break at anytime and the fuel door can become a potential issue while driving. It can break all the way off and hit another vehicle while traveling on the road/ Highway. The problem has been confirmed by the dealerships as they always have back-stock of new units to replace. There is no warning as to when it breaks at all.
- Power train
While traveling straight at approximately 30 miles per hour, the front differential locked, causing the front wheels to lock and abruptly stopped the vehicle. Vehicle was towed to a Ford dealership, which verified the differential failed, and not due to lack of lubricant. There were no symptoms prior to failure. The abruptness of the stop caused the operator to suffer whiplash like symptoms.
- Wheels
See the attached video..the car was not serviced before..this the assembly factory negligence..they didn't secure the nodes properly
- Unknown or other
My backup camera goes black and radio buttons do not work when this happens. They replaced apim and harness wires but did not solve the problem. They say they cannot replace radio because not on recall list. My van is under warranty. My van has the same issue as the recalls but not on the list. I've been having this issue since I bought the van. It needs to be on the recall list so I can get this issue fixed.
- Back over prevention
The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 ( BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Air bags · Service brakes · Structure › Body
A car dealership sold me a brand new vehicle that had an open recall.
- Back over prevention
The contact owns a 2024 Ford Transit. The contact stated that he was unable to rent the vehicle on Turo. The contact received information on NHTSA Campaign Number: 25V315000 (Back Over Prevention). The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was contacted; however, only a recorded message was available. The contact had not experienced a failure.
- Back over prevention
The contact owns a 2024 Ford Transit. The contact stated that while in reverse(R), the rearview camera displayed either a blank or a distorted image. The vehicle was taken to a dealer, where a software update was performed on the vehicle; however, the failure returned soon after the software…
The contact owns a 2024 Ford Transit. The contact stated that while in reverse(R), the rearview camera displayed either a blank or a distorted image. The vehicle was taken to a dealer, where a software update was performed on the vehicle; however, the failure returned soon after the software update. The contact then received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 6,174.
- Fuel system, gasoline
The contact owns a 2024 Ford Transit. The contact stated that while driving at various speeds; an abnormal fuel odor would leak into the interior cabin, which caused health issues. In addition, the contact stated that while stopped around other vehicles in daily traffic, the exterior exhaust fumes…
The contact owns a 2024 Ford Transit. The contact stated that while driving at various speeds; an abnormal fuel odor would leak into the interior cabin, which caused health issues. In addition, the contact stated that while stopped around other vehicles in daily traffic, the exterior exhaust fumes would leak into the interior cabin of the vehicle. No warning lights illuminated. The contact sought medical attention for vomiting and severe dehydration due to a high carbon monoxide poisoning level of 2.6 as a non-smoker. Upon further inspection, the contact noticed a leak on the passenger side manifold and under the flexing coupling. The vehicle was taken to 3 separate dealers, where the vehicle was declined to be diagnosed. The vehicle was then towed to a local dealer, where it was diagnosed; however, no failures were identified. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
- Engine · Power train · Seat belts
Recall Action Soon Issue Since 07-18-2025 Rear camera screen software update For More Information
- Exterior lighting
We rented the Vehicle from ACE Rent A Car JFK location. The turn signals were not working. Hazards worked as normal. When inspected it is suspected an electrical issue with the cable connections caused them not to work. Google searches revealed similar issues on other car models.
- Tires
The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V226000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer…
The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V226000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
- Steering · Tires
The contact owns a 2024 Ford Transit The contact received notification of NHTSA Campaign Numbers: 24V226000 (Tires) and 24V591000 (Steering) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer…
The contact owns a 2024 Ford Transit The contact received notification of NHTSA Campaign Numbers: 24V226000 (Tires) and 24V591000 (Steering) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system · Engine
Purchased this new vehicle from the dealer and while driving from the dealership to my business, I heard a loud bang and the vehicle caught fire.
- Electrical system
Upon startup center main touch screen black screened making all vehicle settings unavailable. No adjusting radio, climate, settings, parking assistance, etc. Only park that would come up on screen was back up camera view when in reverse but no line assistance.
- Structure › Body
Passenger sliding door has no child safety locks
- Structure › Body
Passenger sliding doors have no child safety locks
- Structure › Body
Passenger sliding doors have no child safety locks
- Structure › Body
sliding passenger doors have no child safety locks.
- Wheels
Ford is taking too long to remedy this recall. And also their inference that there may be smaller tires put on the vehicle materially changes the vehicle that I purchased. Based on information at Large It is believed that there are remedies that can be deployed without reducing the tire size. Many are awaiting their decisions so they can move forward with their vehicles.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010852Some 2024 Transit vehicles may exhibit a windshield washer fluid leak at the washer pump built on or before 22-Jul-2024.
- 11009914In the affected vehicles, over time, the Electric Vacuum Pump (EVP) may stop functioning due to broken wires internal to the pump. This may result in the driver experiencing a hard brake pedal feel and perceived reduction in brake response
- 11009438Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11008408In some of the affected vehicles with low time in service, the Air Conditioning (A/C) compressor may experience an internal failure that can cause loss of A/C performance or function.
- 11006862Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
- 11006853Certain 2020-2024 Model Year Transit All-Wheel-Drive (AWD) Vehicles All-Wheel-Drive Module (AWDM) Software Update. Warranty part analysis and bench testing has shown that thrust bearing damage can occur as a result of repeated high-torque launches consistent with severe-duty package delivery applications. Over time, fatigue failure of the thrust bearing can create loose metal debris in the system and distribute it throughout the transfer case, damaging other internal components and affecting vehicle performance.
- 11006463Some 2023-2024 Transit vehicles may require the front bumper inner park aid sensor (15K859) to be replaced in service. The service part number called out in the parts catalog for the sensors, NU5Z-15K859-AQPTM, is incorrect. If it is necessary to replace the front bumper inner parking aid sensors, order part number JU5Z-15K859-APTM.
- 11005746Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system (GPS) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code (DTC) B156D:89 in the TCU. This may be due the accessory protocol interface module (APIM) software
- 11005710Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the condition, run the universal USB updater. If unsuccessful, using the latest software version of the FDRS scan tool, run the service function "APIM - Reset the Accessory Protocol Interface Module Application" and select "Clear All User Data" option. The center display screen will reboot. As soon as the vehicle's center display screen displays the boot up logo, immediately reinsert the same universal serial bus (USB) drive that was utilized during the prior failed programming attempt.
- 11003146Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level
- 11003143Some 2023-2024 Transit vehicles equipped with a park aid module (PAM) may erroneously exhibit a Not Responding message in FDRS due to the PAM not being assigned to the correct network. Prior to diagnosing, verify the vehicle is equipped with a PAM. Units with 360 degree camera do not have a PAM. For units with SYNC 4, the PAM communicates on high speed channel 2 (HS2). For units without SYNC 4, the PAM communicates on high speed channel 1 (HS1).
- 11003141Some 2023-2024 Transit vehicles may experience an inoperative driver or passenger power window. In these vehicles, the power window motor is equipped with thermal protection against current increase or excessive operation of the switch. Once the protection is activated, the power window motor will automatically reset after approximately 20 seconds of window motor rest time. Before performing any diagnostic or repair, allow any inoperative window to rest for over 20 seconds and then retest its operation. The Workshop Manual (WSM) pinpoint test has been updated to reflect the thermal protection feature is present in this system.
- 11001646This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface module (APIM) software.
- 110013692024-2024 Tranist- Keyless Entry Keypad and Master Code Retrieval. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in a plastic bag that is located in instrument panel pocket behind the steering wheel. During vehicle delivery, the card should be handed to the vehicle's owner. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users.
- 11001112Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.
- 11000953The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information
- 11000297Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.
- 10254142Some 2018-2019 Explorer and 2018-2024 Transit/F-150/Expedition/Navigator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Diagnosis should include checking for an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Confirm FPCM connector (Explorer - C3239, Transit - C433, F-150 - C460/C4336, Expedition/Navigator - C433/C4033) is fully seated and inspect applicable grounds (Explorer G302, Transit - G401, F-150 - G401, Expedition/Navigator - G403/G406) prior to performing guided diagnostics or replacing any components.
- 102541232015-2024 Transit and 2023-2024 Transit Trail vehicles equipped with DRW have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description, found under OASIS additional information, is common between single rear wheel and DRW vehicles, and incorrectly reflects stop functionality when applied to DRW units.
- 10253886This article supersedes TSB 22-2444 to add 2024 model year vehicles. Some 2015-2024 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (only), and U-joints at the transmission flange and rear driveshaft may experience a boom/hum/moan noise from the rear while driving. This noise is most noticeable at highway speeds: 112-121 km/h (70-75 mph) for 4.10 axle ratio 121-128 km/h (75-80 mph) for 3.73 axle ratio 136-145 km/h (85-90 mph) for 3.31 axle ratio The noise may also be present to a lesser degree at roughly half of the noted speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs.
- 10252634Some 2023-2024 F-150 and 2024 Bronco/Transit vehicles may exhibit Apple Carplay Bluetooth connectivity concerns. This may be due to the accessory protocol interface module (APIM) software. To correct this concern, perform a soft reset by pressing the Power and Seek Foward buttons for 5 seconds, or use the SYNC Module Reset function of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G670 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10252421Optional Product Improvement 24G02 Certain 2022-2024 Model Year Transit Battery Electric Vehicles (BEV) - Off-Board Charger Controller (OBCC) Software Update
- 10251956Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10250834Some 2021-2024 Mustang Mach-E, 2022-2024 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). The P1A3C is commonly set due to an interruption of the direct current (DC) fast charging process and should be disregarded. All other DTCs stored in the OBCC are to be addressed using applicable publications and/or normal diagnostics found in Workshop Manual, Section 414-03B.
- 10249790The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This artile includes ifnormation on warranty, technical service tips and other service information.
Every Ford Transit model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.