2013 Ford Transit Connect
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2013 Ford Transit Connect. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2013 Ford Transit Connect. Newest first.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk and remedy
Risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk and remedy
Risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Risk and remedy
Risk
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Remedy
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and…
Risk and remedy
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Owner complaints
32 complaints3 involved a crash
What owners report most
Latest complaints
- Suspension
The Front Suspension Subframe Crossmember had rusted though and the front tires become out of alignment SUDDENLY causing the vehicle to veer of course. The vehicle is then disabled and must be towed and the Front Suspension Subframe Crossmember has to be replaced.
- Electrical system · Power train
Power transmission failure due to electrical issues. 63k miles only.
- Power train
Transmission. I was driving down the road in my Ford transit going 65 miles an hour I I started to have major transmission problems from traffic slow down so I slow down with it down to 30 miles an hour after doing so traffic sped back up and I could not get out of third gear when I realized how…
Transmission. I was driving down the road in my Ford transit going 65 miles an hour I I started to have major transmission problems from traffic slow down so I slow down with it down to 30 miles an hour after doing so traffic sped back up and I could not get out of third gear when I realized how fast I was going in third gear and it would not shift, I tried to slow down and then re-accelerate to see if it would shift when it shifted in the fourth gear it never left fourth gear and revs back to 8000 RPMs at that point the check engine light came on with the gear light in with the transmission light and I lost all power and I could only drive in second gear so I drove in second gear to the shop. Problem with transmission confirmed by independent shop.
- Power train
The Transit was parked on a slope and was in "Park", but it rolled back down the slope and hit a parked car.
- Latches/locks/linkages
The contact owns a 2013 Ford Transit Connect. The contact stated while driving 35 MPH, the front driver’s side door was unlatched independently. The contact stated no warning light was illuminated. The contact stated the front driver’s side door also failed to latch. The contact called the local…
The contact owns a 2013 Ford Transit Connect. The contact stated while driving 35 MPH, the front driver’s side door was unlatched independently. The contact stated no warning light was illuminated. The contact stated the front driver’s side door also failed to latch. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact attempted to speak to the manufacturer but was unable to reach a representative. The failure mileage was unknown.
- Electrical system · Fuel/propulsion system · Structure › Body
The muffler split open most likely from a clog. Because of that, the exhaust was directed toward the floor of the truck instead of going out of the muffler. As a result, it burnt through the heat shield, the back of the truck, melted the wiring harness, and burned a hole straight through the fuel…
The muffler split open most likely from a clog. Because of that, the exhaust was directed toward the floor of the truck instead of going out of the muffler. As a result, it burnt through the heat shield, the back of the truck, melted the wiring harness, and burned a hole straight through the fuel tank. A mechanic took out the fuel tank and when it was being dropped out fuel spilled everywhere and there was a hole in the side of the tank. Since the wiring harness was melted, there was no power and no fuel pump power. The safety of the driver was put at risk because the car could have easily started on fire, or the fuel tank could have blown up and injured the driver or worse.
- Unknown or other
I turned on my rear defrost this morning. Left my driveway and got maybe a half mile and heard a loud pop noise. It blew a hole out of my back door on passenger side. I mean it blew a hole out of it. I have seen online that this has happened to several people with this vehicle.the rear defrost blew…
I turned on my rear defrost this morning. Left my driveway and got maybe a half mile and heard a loud pop noise. It blew a hole out of my back door on passenger side. I mean it blew a hole out of it. I have seen online that this has happened to several people with this vehicle.the rear defrost blew a hole in my window! I was driving down the road when this happened. It had been on for like 2-3 minutes when it happened.
- Seat belts
TL* the contact owns a 2013 ford transit connect. The contact stated that the passenger's side seat belt locked in place with no room to move, making it feel like the passenger would be strangled. The contact called hassett ford located at 3530 sunrise hwy, wantagh, ny 11793, (516) 785-7800, and…
TL* the contact owns a 2013 ford transit connect. The contact stated that the passenger's side seat belt locked in place with no room to move, making it feel like the passenger would be strangled. The contact called hassett ford located at 3530 sunrise hwy, wantagh, ny 11793, (516) 785-7800, and was informed that there was no recall on the vehicle. The manufacturer was made aware of the failure and stated that the five-year warranty was expired. The failure mileage was approximately 30,000.
- Power train
TL* the contact owns a 2013 ford transit connect. The contact stated that the gear shifter failed to shift out of park. The vehicle was taken to duval ford (1616 cassat ave, jacksonville, fl 32210) where the gear shifter was replaced. The contact stated that the gear shifter cap came detached…
TL* the contact owns a 2013 ford transit connect. The contact stated that the gear shifter failed to shift out of park. The vehicle was taken to duval ford (1616 cassat ave, jacksonville, fl 32210) where the gear shifter was replaced. The contact stated that the gear shifter cap came detached allowing her to put her finger inside the shifter and shift the vehicle out of park. The manufacturer was made aware of the failure and referred the contact to nhtsa. The failure mileage was 43,000. *Bf the consumer stated that in 2018, they were stopped at a traffic light when another vehicle had collided with the bumper of the consumer's vehicle. *As
- Structure › Body
My transit IS only 7 year old and the chasis look really bad there IS a lot of rust in all chasis. *tr
- Engine
Takata recall - cooling system, overheating , danger - could cause fire due to over heating ! Coolant level keeps dropping , no warning !! always while driving ! Can't go far ! can't drive vehicle !!
- Engine
3/19 the temperature gage went hot quickly. checked coolant, although full in 2/19 now empty. garage could not find the problem and contacted davidson's ford who advised to install a new radiator and thermostat. in 7/19 transit began to stall after short drive, then engine got so hot it stalled…
3/19 the temperature gage went hot quickly. checked coolant, although full in 2/19 now empty. garage could not find the problem and contacted davidson's ford who advised to install a new radiator and thermostat. in 7/19 transit began to stall after short drive, then engine got so hot it stalled in traffic at a busy intersection and would not start. I kept trying to start it many times. had to be towed to davidson's ford who did a diagnostic tests and found the coolant boils out of reservoir even when sitting before fans can come on. I believe this could have caused a fire as the engine may crack and leak oil if it overheats. I have already spent $700 on radiator and thermostat and now it looks like they will install a water pump and/or head gasket. this problem IS very similar to the recall # 17v209000 - ford recall # 17s09 which includes 2013 transit connect, but my vin # doesn't come up as I have a smaller engine. was stuck at the busy intersection for nearly an hour. police report available and insurance for towing.
- Engine
TL* the contact owns a 2013 ford transit connect. While driving various speeds, the cooling gauge went to hot without warning. The vehicle was taken to an independent mechanic who stated that coolant needed to be added. The contact called davidson ford (18621 US-11, watertown, ny 13601, (315)…
TL* the contact owns a 2013 ford transit connect. While driving various speeds, the cooling gauge went to hot without warning. The vehicle was taken to an independent mechanic who stated that coolant needed to be added. The contact called davidson ford (18621 US-11, watertown, ny 13601, (315) 873-3388) where it was diagnosed that the radiator and thermostat needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 30,000. The vin was not available.
- Engine
My transit's gauge went to hot very quickly, I checked the coolant and it was empty. it was full a month ago. I added coolant and the gauge still went to hot. I took it to my mechanic and they could not find the problem. they called the ford dealer and told them the problem. they told my…
My transit's gauge went to hot very quickly, I checked the coolant and it was empty. it was full a month ago. I added coolant and the gauge still went to hot. I took it to my mechanic and they could not find the problem. they called the ford dealer and told them the problem. they told my mechanic to put in a new radiator and thermostat. which they delivered to my mechanic. but the gauge would fluctuate. my mechanic found recall #17s09 which applied to my problem but the vin # doesn't come up on recall I think because it IS a different size engine. it was assembled at the same plant as the recall vehicles and it only has 35,000 miles on it.
- Service brakes
The rear wheel adjusters are needing to be replaced every 15 to 20 thousand miles mainly on the right rear wheels. We have only been using motorcraft parts. the driver complains that there IS a grinding, clicking noise coming from the rear wheels. I have checked with the dealer to see if they have had any other complaints on the issue and they tell me that they only sell a lot of them.
- Electronic stability control (esc)
I found pulling on to a 55 mph highway starting from a gravel lot, I allow plenty of space from traffic and, if I get the slightest when spin, the power drops and I am half in traffic and can't move for a few seconds. I have had cars honk and weave around me to avoid collision. I made a great…
I found pulling on to a 55 mph highway starting from a gravel lot, I allow plenty of space from traffic and, if I get the slightest when spin, the power drops and I am half in traffic and can't move for a few seconds. I have had cars honk and weave around me to avoid collision. I made a great distance to be safe and I was almost hit by stalling in the lane. 4 seconds at 60 mph IS 352 feet. It goes away quick. others report the same problem in the snow trapping the van in place. Others have pulled fuse 191 to disable all ABS and traction control functions. You can't do that in traffic. has no-one crashed, or been killed by this? Ford offers no solution for this death trap.
- Power train
TL* the contact owns a 2013 ford transit connect. The contact stated that while driving at approximately 45 mph, the transmission shifted gears independently. The contact mentioned the vehicle stalled without warning but was able to restart. The vehicle was taken to an independent mechanic where it…
TL* the contact owns a 2013 ford transit connect. The contact stated that while driving at approximately 45 mph, the transmission shifted gears independently. The contact mentioned the vehicle stalled without warning but was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission and torque converter needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 55,000. *Tt
- Engine
TL* the contact owns a 2013 ford transit connect. While attempting to start the vehicle, there was a whining noise coming from the passenger side of the vehicle. The contact turned the heater on and it blew cool air. The contact turned off the engine, checked under the hood, and noticed that the…
TL* the contact owns a 2013 ford transit connect. While attempting to start the vehicle, there was a whining noise coming from the passenger side of the vehicle. The contact turned the heater on and it blew cool air. The contact turned off the engine, checked under the hood, and noticed that the engine oil and antifreeze were mixing together. There were no warning indicators illuminated. The contact would not start the vehicle because he was concerned for his safety. The contact had a mechanic diagnose the vehicle and was informed that the engine oil was mixing with the antifreeze and needed to be repaired. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer informed the contact to call nhtsa. The approximate failure mileage was 86,000.
- Exterior lighting
Front turn signals burning through contact. Both sides, both connects that I have. Going to be second time replacing each of them on each vehicle.
- Structure › Body
While driving the vehicle, regardless of whether I am going at a slow or fast speed, the door-ajar notification light may randomly turn on and stay on. Sometimes it will turn on when first starting the vehicle. When this condition occurs, the doors will not lock, even after the vehicle IS turned…
While driving the vehicle, regardless of whether I am going at a slow or fast speed, the door-ajar notification light may randomly turn on and stay on. Sometimes it will turn on when first starting the vehicle. When this condition occurs, the doors will not lock, even after the vehicle IS turned off. This issue begun six months ago and has been occurring more and more frequently on this particular vehicle. Other vehicles of the same model in the company's fleet have reported similar issues intermittently as well.
- Electronic stability control (esc) · Power train · Vehicle speed control
I purchased a 2013 transit connect from a ford dealer this fall. Still under ford warranty and purchased extended warranty through ford. Today we got our first snow and while driving the tcs kicked in and basically disabled the vehicle. I was unable to move, so while I had my foot on the…
I purchased a 2013 transit connect from a ford dealer this fall. Still under ford warranty and purchased extended warranty through ford. Today we got our first snow and while driving the tcs kicked in and basically disabled the vehicle. I was unable to move, so while I had my foot on the accelerator the vehicles tvs light was on but the vehicle would not move. I opened the owners manual and looked for the tcs shut off button listed in the manual and my vehicle does have one. So now I realize I am in a dangerous situation because I cannot move and other vehicle including two wheel drive cars are driving around me. I just invested $20,000 in a vehicle for my business ( heating/cooling/electric) and I cannot even get to the customers house with and inch of snow on the ground. I was able to finally reverse to a driveway and after 30 minutes get the vehicle to move down the small grade. I literally was able to drive a 14 year old honda civic that cost $3200 up the slight slope that a like new with only 32K miles on it transit connect would not go. I feel this IS a safety hazard and I do not feel comfortable driving this vehicle. So far the local dealership and fords customer care line have no answers for me. Why in the owners manual IS there a listed tcs shut off button and a location on my dashboard for it but no part # or option to add it to my vehicle. I invested in this ford for my business and now I cannot even get to customers homes. I am afraid to drive it now and not sure what to do since the dealer has no answers and ford had none either. I cannot believe that the engineers at ford motor company did not think to out this tcs off button on all vehicle equipped with tcs and that the nhtsa has not fined ford motor company they have not issued a recall. , how can engineers designe a vehicle for the USA that will not move in an inch of snow?
- Electronic stability control (esc)
After light freezing rain, I was unable to get traction going up a slight hill that IS usually not a problem. I was trying to go 20-25 miles/ hour on a two lane street. I down shifted, I tried less gas, I tried more gas, nothing helped. I was passed by approximately 50 cars, 4 of them were…
After light freezing rain, I was unable to get traction going up a slight hill that IS usually not a problem. I was trying to go 20-25 miles/ hour on a two lane street. I down shifted, I tried less gas, I tried more gas, nothing helped. I was passed by approximately 50 cars, 4 of them were toyota priuses. none of them had significant difficulty getting traction. I even began to slide backwards at one point. it took me approximately 15 minutes to go approximately 1/8TH of a mile. I could not even get out of the way. I finally made it to a driveway with a couple inches of snow, and was able to gain enough traction to proceed slowly. I have the best studless snow tires available through a reputable tire company. the pressure was just checked yesterday to ensure that there was not a tire issue. I called the dealer after reviewing the manual, and asked IS a switch to disengage the traction control system could be added. he understood immediately, and stated they were familiar with the problem.... He made some phone calls and confirmed that nothing could be done. this IS a terrible safety issue. if I had been on the highway, in an intersection, or crossing a highway, I would have been a sitting duck. I could have been killed, and those trying to avoid me could have been killed.
- Exterior lighting
My spouse rear ended the above vehicle. She says that the stop lights were very difficult to see when in full sun. Incident occurred in slow and go traffic on a freeway. When exchanging information with the driver, he stated that he had been rear ended just recently due to the same problem.
- Power train
TL* the contact owns a 2013 ford transit connect. The contact stated that while driving at 20 mph, the automatic transmission failed. The contact stated that the transmission failure caused the vehicle to move from the drive gear to neutral without the shift interlock button being depressed. The…
TL* the contact owns a 2013 ford transit connect. The contact stated that while driving at 20 mph, the automatic transmission failed. The contact stated that the transmission failure caused the vehicle to move from the drive gear to neutral without the shift interlock button being depressed. The vehicle was taken to the dealer where the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,000. The vin was not available.
- Structure
As a business we own (2) ford transit 2013 vehicles. both these vehicles had large cracks to appear in windshields with no reason. when the local dealership was contacted, they acknowledged they had experienced complaints of this type but had no recall on file and therefore had no other response.…
As a business we own (2) ford transit 2013 vehicles. both these vehicles had large cracks to appear in windshields with no reason. when the local dealership was contacted, they acknowledged they had experienced complaints of this type but had no recall on file and therefore had no other response. having had (2) such incidents, we feel strongly, there IS a definite design defect with these windshields and some compensation should be made to the consumer. The mileage on these vehicles was between 47,000 and 50,000 miles at the time these cracks appeared. The vin #'s for both vehicles IS as follows: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10210730Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and on certain vehicles install the protective cap over the selector at the transmission end of the selector lever cable.
- 10209378This article supersedes TSB 20-2047 to update the model years affected. Some 2013-2022 Transit Connect vehicles built on or after 1-Jan-2013 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable that is in need of adjustment. It may be necessary to reduce the cable end fitting length. It is not necessary to install a new second row seat.
- 10194434Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and on certain vehicles install the protective cap over the selector at the transmission end of the selector lever cable.
- 10189767Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and install the protective cap over the selector at the transmission end of the selector lever cable.
- 10171865Some 2013-2020 Transit Connect vehicles built on or after 1-Jan-2013 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable that is in need of adjustment. It may be necessary to reduce the cable end fitting length. It is not necessary to install a new second row seat.
- 10164596Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- 10164497For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
- 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
- 10160880Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- 10159489Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- 10153969Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
- 10144181This article supersedes TSB 18-2084 to update the Service Procedure. Some 2013-2018 Transit Connect vehicles built on 1-Jan-2013 and through 5-Jan-2018 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable that is in need of adjustment. It may be necessary to reduce the cable end fitting length. It is not necessary to install a new second row seat. Follow the Service Procedure steps to correct the condition.
- 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- 10137070Some 2013-2018 Transit Connect vehicles built on 9-Jan-2013 and through 5-Jan-2018 may exhibit a condition where the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable in need of adjustment. Follow the Service Procedure steps to correct the condition.
- 101365972010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
- 10127405Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
- 10109079Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 10099452Some 2013-2017 transit connect vehicles built on or before 13-jan-2017 may require replacement of the panoramic roof shade. When installing the new roof shade the wire harness connector for the roof shade module may need to be extended in order to reach the new module. Follow the recommended splicing method for extending the harness in the on-line wiring diagrams section 5-1, connector repair procedures.
- 10095184Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features IS not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: monroney label (window sticker), professional technician society (pts) oasis tab select sync or hvbom. For genuine ford accessories use: pts workshop tab select dealer installed accessory or accessory installation.
- 100951752013-2016 fiesta, escape, transit connect and 2013 fusion vehicles with a 1.6L gasoline turbocharged direct injection (gtdi) engine may exhibit an engine oil level reading that IS up to 8 mm above the maximum mark on the engine oil dipstick when the engine IS filled with the correct amount of oil. This IS a normal characteristic of this engine. Do not lower the oil level to the maximum mark on the engine oil dipstick if the engine contains the correct amount of oil. Adding oil IS not required if the level IS above the minimum mark on the engine oil dipstick. Refer to the owners manual for proper engine oil capacity.
- 10095154To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye IS available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored fluorescent dye and pure uv lamp are now in the rotunda catalog. Dye and lamp part numbers. Gasoline only dye: 1 ounce bottle 164-tp-33200601. Diesel only dye: 8 ounce bottle: 164-tp-3320-0008. Pure uv diagnostic inspection lamp 164-tp8695 or 164-r3748.
- 10057834Ford: no service action IS recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open.
- 10055312Ford: some model vehicles manual for powertrain control/emission diagnostic (pc/ed) has been updated regarding improved cooling fan circuit due to a lack of air conditioning, a malfunctioning indicator lamp (mil) and overheating.
- 10054579Ford: the removal of front passenger seat, which do not have the delete option, will illuminate airbag disable indicator and srs warning lamp in instrument cluster. Model 2010-2013 transit connect.
Every Ford Transit Connect model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.