Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011…
Risk and remedy
Risk
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015 Freightliner Cascadia, Business Class M2, 108SD, 114SD, 122SD, Coronado, Western Star 4700, and Western Star 4900 trucks manufactured October 6, 2014, to February 16, 2015, and equipped with Haldex Life Seal brake chambers. The affected vehicles may experience brake drag due to an…
Risk and remedy
Risk
While traveling at highway speeds, brake drag may cause loss of vehicle control, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the brake chambers, free of charge. Owners were mailed interim notices at the end of May 2015. The recall began on September 25, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL676.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015 Freightliner Business Class M2, 108SD, 114SD, 122SD, Coronado, Columbia Glider, Argosy Glider, Western Star 4700, and Western Star 4900 trucks manufactured September 17, 2014, to November 10, 2014 equipped with Haldex Life Seal brake chambers. The affected vehicles may experience…
Risk and remedy
Risk
While traveling at highway speeds, brake drag may cause loss of vehicle control, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and repair the diaphragm if necessary, free of charge. Owners were sent an interim notice on January 27, 2015. The recall began on September 25, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-676.
Daimler Trucks North America LLC (Daimler) is recalling certain model year 2014-2015 Freightliner 122SD, Argosy, and Cascadia trucks manufactured July 22, 2013, to October 13, 2014, equipped with Wabco Quick Release Valves with Double Check manufactured February 6, 2013, to April 19, 2014. The affected vehicles may have been produced with a defective valve…
Risk and remedy
Risk
Improper seating can result in the valves improperly adjusting air pressure levels, thereby reducing the braking performance of the vehicles and increasing the risk of a crash.
Remedy
Daimler will notify owners, and dealers will inspect, and replace the valves, free of charge. The recall began on December 30, 2015. Owners may contact Daimler customer service at 1-800-745-8000. Daimler's number for this recall is FL-673.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015 Freightliner Cascadia, 122SD, and Business Class M2 trucks manufactured March 20, 2014, through April 10, 2014. Due to an axle manufacturing error, there may be weak spots in the beam of the affected axle assemblies.
Risk and remedy
Risk
The axle weak spots could cause the axle beam to bend or cause wheel separation, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect the axle beams for certain manufacturing dates, and replace the ones manufactured within a certain date range, free of charge. The recall began on August 22, 2014. Owners may contact DTNA customer service at 1-800-385-4357. DTNA's number for this recall is FL-662.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11011082CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
11010186CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
11007487Important Campaign Information letter for DDC D23M3 - Campaign Reactivated and Extended. Field Service Campaign D23M3 - GHG17 DETROITTM DD16 Vibration Damper Replacement has been extended for an additional 6 months.
11005504CX Advocate for Oil Suction manifolds
11005500CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.
11003889CX Advocate communication for NOx conversion low faults
10208389Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
10195659SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
10195520Service Solution SS 1033219 Eaton Transmission Fault Code 25 Persi...
10195478SS 1033638 - Power Window Express Down Module Discontinued
10193747Freightliner Action Bulletin FAB161 Watson and Chalin Suspension
10192960DEF Tank Coolant Valve O-Ring Kit
10190555Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
10190551Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
10190549Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
10189319Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
10187892DDC Field Service Campaign for GHG14 DETROIT DD13 with One-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in California will require reprogramming to a minimum of the MCM software version and fuel map version listed below: MCM Software Version 4.7.0.0 ZGS 005.
10187835Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
10187532Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
10187524Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R.
10187444Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
10187440Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
10184785Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
10184029Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
10183988Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
10183954Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit.
10183733Technical Service Letter for SPN 3711 FMI 31 on GHG17 DD15 Trucks.
10181759Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
10181049Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
10180382Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
10180350Tech Talk discussion about power steering fluid.
10180081Tech Talk Discussion for DD15 GHG14 EGR linkage hex nuts.
10179249Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
10178945Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.
10178006Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customers location to perform a recall or field service campaign.
10177979Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
10177838Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
10177692Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
10177691OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
10177690Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLink 8.12 Standard and Professional is available to download from the Detroit Diesel server.
Every Freightliner 122SD model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.