2002 Freightliner Columbia
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Freightliner › Columbia › 2002
These records cover every 2002 Freightliner Columbia. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2002 Freightliner Columbia. Newest first.
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
On certain trucks equipped with seats built by gra-mag, the seat pivot bolts can loosen and possibly fracture or dislodge, causing the seat back to fail to provide full support to the driver's back.
Risk and remedy
Risk
A possible vehicle crash could occur should the seat fall backwards during use.
Remedy
Dealers will repair these vehicles. the recall began on april 20, 2005. owners may contact freightliner at 1-800-547-0712.
On certain trucks equipped with manifold dash valves with push to connect fittings used to control the park brake function on trucks and trailers with air brakes, the park knob can pop out unexpectedly while the vehicle IS in motion. this will exhaust the air from the park brake system on the trailer and apply the parking brakes.
Risk and remedy
Risk
If this condition IS not noticed, the driver could lose control of the vehicle, possibly resulting in a vehicle crash.
Remedy
Haldex will notify its customers to make arrangements to have the valve inspected and, if necessary, replaced free of charge. owner notification IS expected to begin during january 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact haldex brake systems at 816-801-2641 or freightliner at 1-800-547-0712.
Owner complaints
2 complaints1 involved a crash1 involved a fire
What owners report most
Latest complaints
- Fuel system, other › Delivery › Hoses, lines/piping, and fittings
2002 freightliner leaked diesel fuel due to a broken fuel line. *ts *jb
- Steering › Gear box (other than rack and pinion)
Previously submitted report on a total of 5 failures, odi number 762991 on 6/12/2002. Since that point we have had an additional 14 failures, and 1 more accident. Trw the manufacturer of the steering gear box has not made any effort to correct the problem to the best of our knowledge. Professional…
Previously submitted report on a total of 5 failures, odi number 762991 on 6/12/2002. Since that point we have had an additional 14 failures, and 1 more accident. Trw the manufacturer of the steering gear box has not made any effort to correct the problem to the best of our knowledge. Professional engineer, [xxx]. Bill of trident engineering in annapolis, md has advised us we should report each failure. He feels there IS a substantial threat to public safety concerning this problem. It appears the problem IS "loss of power steering assist when making left turns, usually (but not always) at low speeds". The problems sounds just like the subject of the recent gm recall. Other failures include our unit 3612 - 2001 freight -[xxx] failed 07/24/02;our unit 3624-2001 freight-[xxx] failed 06/22/02; our unit 3728-2001 freight-[xxx] failed 07/25/02;our unit 3729-2001 freight-[xxx] failed 07/12/02;our unit 3956-2001 freight-[xxx] failed 08/18/02; our unit 3650-2001 freight-[xxx] failed 09/14/02; our unit 3568-2001 freight -[xxx] failed 09/21/02;our unit 3626-2001 freight -[xxx] failed10/05/02;our unit 3681-2001 freight-[xxx] failed10/06/02;our unit 3749-2001 freight -[xxx]-10/23/02;our unit 3776-2001 freight -[xxx]-10/25/02;our unit 3827-2001 freight -[xxx]-10/26/02. We are also aware of approximately 15 additional failures at mississippi fast freight, another motor carrier. In all 19 of our failures the drivers claimed they could not turn left. It IS our understanding that the failures at the other carrier were the same. dt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Daimler Trucks North America Recalls
On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and…
On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to resolve NHTSA’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to NHTSA, and DTNA failed to submit field reports to NHTSA as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNA’s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. NHTSA and DTNA agreed to a two-year term for the Consent Order—with an option for NHTSA to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with NHTSA to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with NHTSA to discuss DTNA’s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall filings, and timely submit manufacturer communications and field reports to NHTSA; and identifying and reporting previously unreported manufacturer communications and field reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specific root cause, develop an adequate remedy or repair, or confirm the affected population of vehicles are not bases for delaying filing a recall with NHTSA. On December 22, 2022, NHTSA extended the Consent Order for a term of one year due to concerns about DTNA’s compliance with its recall-related obligations. Specifically, NHTSA expressed concerns about the completeness of DTNA’s recall reports and issues identified with owner notification letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before filing a recall and DTNA’s interactions with NHTSA during the term of the Consent Order. NHTSA addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNA’s ongoing legal obligations, and it does not represent a determination by NHTSA as to DTNA’s performance under the Consent Order.
- Integral hub and bearing assembly
Freightliner submitted a defect report on march 21, 2003 in which they identified approximately 5000 trucks as possibly beingaffected by this problem.arvinmeritor (front axle mfr) submitted a defect report onapril 16, 2003, which identifies 6098 freightliner trucks asbeing affected by this recall and 1191 axles sold…
Freightliner submitted a defect report on march 21, 2003 in which they identified approximately 5000 trucks as possibly beingaffected by this problem.arvinmeritor (front axle mfr) submitted a defect report onapril 16, 2003, which identifies 6098 freightliner trucks asbeing affected by this recall and 1191 axles sold to freightliner in the aftermarket. Odi notes that there are twointegral hub and bearing assemblies per front axle.freightliner identified vehicles includingfreightliner,sterling, and western star brand name as beingaffected by this recall.see attached summary report for additional details.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10195659SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
- 10195478SS 1033638 - Power Window Express Down Module Discontinued
- 10187830Revised Technical Service Letter for Series 60 and Series 50 Camshaft Timing Specifications. Camshaft timing, valve lash, injector height, and Jake Brake lash are all very important specifications that must be followed closely in order to optimize the performance and service life of any Detroit Diesel engine.
- 10184785Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
- 10181759Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
- 10181049Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
- 10170603Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).
- 10163599Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
- 10163511Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star, Thomas Built Bus, Export and Direct warranty customers
- 10161128Steering Intermediate Shaft Replacement
- 10160786Service Bulletin- sb54311 ICU Odometer Programming
- 10160773fp00024 Cable-Tie Reference
- 10158072Adjusting Tilt Lock Force on TRW Steering Columns
- 10158051Adjusting Tilt Lock Force on TRW Steering Columns
- 10158020Fuel Level Sending Unit Retrofit
- 10156420Adjusting Tilt Lock Force on TRW Steering Columns
- 10156399Adjusting Tilt Lock Force on TRW Steering Columns
- 10156370Technical Publications Ordering
- 10156368Fuel Level Sending Unit Retrofit
- 10156351Reminder: Paper Service Bulletin Mailings Are Discontinued
- 10154899Important Campaign Information on FL614 Recall
- 10151533Service Bulletin: AirLiner Suspension Six-Piece Bolted Service Crossmember
- 10151510Operating Hours for the Customer Assistance Center
- 10142300sb9815 Paint Finish Standards
- 1014228533-28 - Bearing Spacer Replacement, ConMet PreSet Steer Hubs
- 1014228435-30 - Bearing Spacer Replacement, ConMet PreSet Drive Hubs
- 1014227554-277 - Resetting Erroneous Learned Roll Call ECUs on Vehicles with ICU4M
- 1014227254-278 - Powernet Troubleshooting Guide: Batteries, Path, Alternator, and Starter
- 1014227154-274 - Plastic Battery Box Cover Retainer Clip
- 10142073sb54215 ICU4M Missing VORAD Information or Reporting Fault SA 42 SPN FMI 07
- 10141985sb0935 Replacing the Engine Air Filter Element, Donaldson Air Cleaner (03-33648-001-002)
- 10141930sb54290 Guidelines for Repairing or Replacing an Electrical Harness
- 10141768sb98020 Axalta Paint Finish CareB
- 10141760sb54296 Fuel Level Sending Unit RetrofitB
- 10141758sb54251 Condensation and Possible Water Entry Points in Headlamp Assemblies
- 10141755sb54202 Rerouting the DDEC IV Relative-Humidity-Sensor Harness
- 10141753sb54194 Required Maintenance for Freightliner-Branded and Delco Cassette Players
- 10141752sb54148 Radio and Integrated Thin-Film Antenna Troubleshooting, and Field Service UpdatesB
- 10141751sb54122 ICU3 Service Cluster AvailableB
- 10141740sb31034 Towing ProceduresB
Every Freightliner Columbia model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.