2021 Genesis GV80
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Genesis › GV80 › 2021
These records cover every 2021 Genesis GV80. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2021 Genesis GV80. Newest first.
Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, 2023-2025 G90, 2021-2025 G80, and GV80 vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
Risk and remedy
Risk
A fuel leak increases the risk of a fire.
Remedy
Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed beginning July 20, 2026. Owners may contact Genesis customer service at 844-340-9741. Genesis' number for this recall is 033G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning April 11, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Genesis G80, GV80, and 2022 Genesis GV70 vehicles. The fuel pump may fail, which can result in a loss of drive power.
Risk and remedy
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 8, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 016G.
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Risk and remedy
Risk
An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Remedy
Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of the safety risk, were mailed April 14, 2023. A second notice will be sent once the final remedy is available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 012G. This recall supersedes and expands recall number 21V-796. Vehicles previously repaired under recall 21V-796 will need to have the new remedy completed.
Hyundai Motor America (Hyundai) is recalling certain 2021 Elantra, Elantra HEV, Venue, Genesis GV80 and 2022 Genesis GV70 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Risk and remedy
Risk
An exploding seat belt pretensioner could project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Remedy
Dealers will replace the seat belt pretensioners, free of charge. Owner notification letters were mailed February 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 211 and 009G. This recall is replaced by NHTSA recall numbers 22V-354 for Elantra and Elantra HEV vehicles, 22V-458 for Venue vehicles, and 23V-094 for Genesis vehicles. Elantra, Elantra HEV, Venue, and Genesis vehicles already repaired under this recall will need to have the new remedies completed.
Hyundai Motor America (Hyundai) is recalling certain 2021 Genesis G80 and GV80 vehicles equipped with 2.5-litre turbo engines. The fuel tube connecting the high pressure fuel pump to the fuel rail may not seal properly, which could allow fuel to leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Hyundai will notify owners, and dealers will replace the high pressure fuel tube, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 008G.
Owner complaints
61 complaints5 involved a crash1 involved a fire3 injuries
What owners report most
Latest complaints
- Electrical system · Exterior lighting
I am writing this complaint concerning the headlight assembly issue that applies to my vehicle. The headlight has a well documented record of suddenly failing. To my knowledge there has never been an official recall from Genesis to address this issue. The issue definitely causes a safety issue and…
I am writing this complaint concerning the headlight assembly issue that applies to my vehicle. The headlight has a well documented record of suddenly failing. To my knowledge there has never been an official recall from Genesis to address this issue. The issue definitely causes a safety issue and the repair of this issue is not a straight forward matter. From the various reports i have read it is a design flaw that was never addressed and it is something that fails repeatedly. With an average repair cost of between $2500 to $4500 plus labor to repair a component that is essential to safely operating the vehicle this is a huge concern for me.
- Engine · Vehicle speed control
On two separate occasions, my 2021 Genesis GV80 experienced a sudden loss of motive power while driving on Interstate 75 in Atlanta, Georgia, creating an extreme crash hazard. The first incident occurred on August 3, 2026. While traveling at highway speed in heavy traffic, I attempted to change…
On two separate occasions, my 2021 Genesis GV80 experienced a sudden loss of motive power while driving on Interstate 75 in Atlanta, Georgia, creating an extreme crash hazard. The first incident occurred on August 3, 2026. While traveling at highway speed in heavy traffic, I attempted to change lanes and pressed the accelerator. The vehicle did not respond — instead of accelerating, it crept along at low speed while surrounding traffic continued at approximately 80 mph. I was nearly struck by multiple vehicles and was only able to avoid a collision by steering back into my lane. The second incident occurred under the same circumstances on I-75 on but I don't recall the exact date. Again, when I attempted to change lanes and accelerate, the vehicle failed to respond and I was nearly hit by fast-moving traffic. Both of these occasions were terrifying. On August 11, 2026, I brought the vehicle to the dealership, where the entire transmission and heater box were replaced (vehicle in shop 29 days). Despite this major repair, the drivability problems continued — the engine RPMs race to 4 and 5 before the transmission shifts gears, and the vehicle drives roughly and feels unresponsive. The vehicle is currently at the dealership for replacement of the electric water pump. I am concerned this vehicle has an unresolved defect affecting acceleration and motive power that could cause a serious crash. The dealer's repairs have not corrected it.
- Unknown or other
Air conditioner evaporator core failure. Air conditioner stopped working. Took vehicle to shop and was told by dealer this was a common problem and that TSB 25-HA-002G was issued concerning this problem. After researching vehicle online, I found a Facebook page with numerous other owners having the…
Air conditioner evaporator core failure. Air conditioner stopped working. Took vehicle to shop and was told by dealer this was a common problem and that TSB 25-HA-002G was issued concerning this problem. After researching vehicle online, I found a Facebook page with numerous other owners having the same problem. Local dealer told me it would cost $3700 to repair. This vehicle is five years old and although the Genesis Corporations is aware of the problem (TSB) they seem to be pushing the repair of a defective product off onto the customers.
- Fuel/propulsion system
This complaint concerns Manufacturer Recall 033G (NHTSA Recall 26V229000) for a fuel crossover pipe with retention fasteners that may loosen over time, creating a fuel leak and engine compartment fire risk. The vehicle has not yet received the recall remedy because the nearest authorized Genesis…
This complaint concerns Manufacturer Recall 033G (NHTSA Recall 26V229000) for a fuel crossover pipe with retention fasteners that may loosen over time, creating a fuel leak and engine compartment fire risk. The vehicle has not yet received the recall remedy because the nearest authorized Genesis retailer capable of performing the repair is over 620 miles round trip. The recall filing states that Genesis will reimburse owners for out-of-pocket expenses incurred to obtain the remedy, in accordance with a reimbursement plan submitted to NHTSA on March 2, 2026. I contacted Genesis's National Consumer Affairs team and requested written pre-approval of round-trip transportation costs consistent with that filed reimbursement plan, so I could arrange transport without paying out of pocket on an uncertain after-the-fact review. Genesis responded that they are unable to provide advance approval or written authorization for any round-trip transportation, mileage, fuel, or other travel-related costs. They stated only that a one-way tow may be considered for reimbursement after the recall is completed, subject to review and approval, with no commitment on the return trip. As a result, completing this safety recall requires me to pay for transportation costs out of pocket with no guarantee of reimbursement, despite Genesis's own filed commitment to reimburse expenses incurred to obtain the remedy. This creates a practical barrier to completing a safety recall that is supposed to be free of charge, particularly for owners who do not live near an authorized retailer. I am requesting that NHTSA review whether Genesis's actual practice is consistent with the reimbursement plan it submitted for this recall.
- Electrical system
Component Affected: Electrical / Interior Cabin Comfort / HVAC SystemsDescription of Defect:I am reporting an active thermal defect in the dashboard footprint of my 2021 Genesis GV80 AWD 3.5T. Following a 35-to-40-minute dynamic road test under engine load, severe heat migrates directly from the…
Component Affected: Electrical / Interior Cabin Comfort / HVAC SystemsDescription of Defect:I am reporting an active thermal defect in the dashboard footprint of my 2021 Genesis GV80 AWD 3.5T. Following a 35-to-40-minute dynamic road test under engine load, severe heat migrates directly from the engine compartment into the passenger cabin. The instrument cluster panel and surrounding dashboard structures reach an extreme, verified temperature of 110°F, while the adjacent passenger vents measure standard cooling at 80°F.This severe cabin heat soak began immediately following an authorized dealership replacement of the air conditioning evaporator coil, requiring complete dashboard disassembly. The thermal failure strongly indicates a compromised bulkhead/firewall seal, displaced steering column boot, or an uninstalled engine-bay thermal insulation blanket, which allows high-temperature engine bay heat and air pressure to blow directly into the vehicle's internal electronic housing components.Safety Hazard:An instrument cluster panel reaching 110°F poses an immediate safety hazard. It creates a severe cabin driver distraction, generates a risk of physical burns upon contact with vehicle instrumentation, and risks causing a thermal breakdown or electrical fire within the vehicle's primary digital dashboard wiring harness.Dealer/Manufacturer Actions:Two separate authorized Genesis retailers have refused to conduct a 40-minute dynamic road test to recreate the thermal failure. Technicians performed only a brief, 3-minute static idle test inside a shop bay and declared the vehicle "operating as designed." Genesis Motor America corporate customer care has used these insufficient 3-minute static shop tests to prematurely close my consumer safety case. The manufacturer refuses to diagnose this vehicle under dynamic driving loads or inspect the firewall seals under the 12-month dealer repair workmanship warranty. No crash or injury has occurred yet, but the thermal risk remain
- Unknown or other
I am filing an official complaint against Genesis Motor America for failing to provide a free and accessible remedy for an active, mandatory safety recall on my 2021 Genesis GV80 Genesis has closed and removed all physical dealerships from my entire state, creating an absolute geographic barrier…
I am filing an official complaint against Genesis Motor America for failing to provide a free and accessible remedy for an active, mandatory safety recall on my 2021 Genesis GV80 Genesis has closed and removed all physical dealerships from my entire state, creating an absolute geographic barrier to service. Corporate representatives have acknowledged the safety risk and offered to tow the vehicle 400 miles to the nearest out-of-state dealership. However, they are refusing to provide a round-trip transport return ticket, demanding instead that I personally travel 400 miles out of state to retrieve the vehicle upon completion of the safety repair. Furthermore, they refuse to provide a direct-billed loaner vehicle or alternative mobility, instead instructing me to pay out-of-pocket for an open-ended rental and apply for a "case-by-case" reimbursement later. Under federal law, safety recalls must be executed entirely free of charge and without placing undue logistical or financial burdens on the consumer. By forcing a 400-mile retrieval trip and open-ended financial exposure for alternative transit, Genesis is violating the "free remedy" provision of the National Traffic and Motor Vehicle Safety Act. I request that the NHTSA review Genesis Motor America's handling of recall compliance for owners stranded by their recent dealer network restructuring.
- Electrical system · Seats · Unknown or other
On June 23, 2026, while operating my 2021 Genesis GV80, the vehicle's entire infotainment and system software rebooted without warning as I was leaving a parking lot. As a direct result of this reboot, the driver seat automatically moved out of my saved position. I was no longer able to reach the…
On June 23, 2026, while operating my 2021 Genesis GV80, the vehicle's entire infotainment and system software rebooted without warning as I was leaving a parking lot. As a direct result of this reboot, the driver seat automatically moved out of my saved position. I was no longer able to reach the pedals and could not properly control the vehicle. This incident occurred while the vehicle was in motion. It took me several minutes to safely bring the vehicle to a stop, at which point I turned the car off and restarted it. Upon restart, all of my saved settings had been wiped. This is a safety defect, not a minor software issue. A seat repositioning without driver input while a vehicle is in motion constitutes a loss of vehicle control. Had this occurred at highway speed the consequences could have been fatal. I am aware that Genesis issued Safety Recall 031G for mid-drive infotainment reboots on other GV80 model years. I am requesting NHTSA investigate whether this defect extends to 2021 model year vehicles and whether a recall expansion is warranted.
- Electrical system · Structure › Body · Unknown or other
Vehicle was parked in a residential garage with the engine off. A [XXX] child was secured in a rear driver-side car seat. The key fob was inside the vehicle on the passenger side. After the final door was closed, an adult immediately attempted to reopen the driver's door and found it locked. All…
Vehicle was parked in a residential garage with the engine off. A [XXX] child was secured in a rear driver-side car seat. The key fob was inside the vehicle on the passenger side. After the final door was closed, an adult immediately attempted to reopen the driver's door and found it locked. All vehicle doors were locked despite the key fob remaining inside the vehicle. No warning beeps, alerts, or messages were observed before or during the lockout. The cause is UNKNOWN. The vehicle appeared to lock with the key fob and child occupant inside. The outside temperature was approximately 90°F, and the garage was significantly hotter. The child was trapped inside for approximately 5–7 minutes, crying and visibly sweating. Because access could not be gained through any door, the passenger-side window had to be broken to rescue the child. This incident created a serious safety risk due to heat exposure and the inability to access a child occupant. The vehicle has not yet been inspected by the manufacturer or dealer at the time of this report. The suspected malfunction involves the electronic door locking and/or key detection system, but the exact cause is UNKNOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Structure › Body
Vehicle was brought in for a recall repair related to a water leak through the sunroof. The repair took over 30 days. The manufacturer directed me to rent a vehicle from a specific rental company and promised reimbursement at $80 per day. The manufacturer is now refusing to reimburse the full…
Vehicle was brought in for a recall repair related to a water leak through the sunroof. The repair took over 30 days. The manufacturer directed me to rent a vehicle from a specific rental company and promised reimbursement at $80 per day. The manufacturer is now refusing to reimburse the full rental duration and has capped reimbursement at 60 dollars per day, leaving me out of pocket. The recall repair was confirmed by the dealer and completed by the dealership.
- Unknown or other
AC has failed. It’s a common issue with this year make and model. Evaporator Core
- Electrical system · Structure › Body
Purchased CPO 2/28/24. Water intrusion defect manifested 5/28/24 (3 months) with electrical failures and dampness odor. Active leak discovered 9/25 - water leaked onto passenger during operation. CHILD HEALTH EMERGENCY: My daughter required THREE emergency room visits for severe allergic…
Purchased CPO 2/28/24. Water intrusion defect manifested 5/28/24 (3 months) with electrical failures and dampness odor. Active leak discovered 9/25 - water leaked onto passenger during operation. CHILD HEALTH EMERGENCY: My daughter required THREE emergency room visits for severe allergic reactions after riding in vehicle - suspected mold/biological contamination from water intrusion. MANUFACTURER RESPONSE: Vehicle out of service 139 DAYS for warranty repairs (11/1-12/6/25: 35 days; 12/18/25-4/1/26: 104 days). Genesis inspection 1/19/26 but REFUSED to provide report claiming "attorney-client privilege." Genesis denied buyback 2/13/26. CURRENT CRITICAL SAFETY ISSUE: Vehicle returned 4/1/26. Passenger side view mirror now non-functional (safety hazard for lane changes/merging). WATER LEAK HAS RETURNED - same leak, same dampness odor. The "permanent repair" FAILED after only 2 weeks. Dealership REFUSING all repairs. 12/18/25 INCIDENT: While driving in rain, multiple safety system warnings illuminated simultaneously (forward collision warning, stability alerts) - suspected water damage to electrical systems. SYSTEMIC DEFECT CONCERN: Online research shows MULTIPLE 2021-2024 Genesis GV80 owners reporting identical water intrusion from sunroof drainage system failures. This appears to be manufacturing/design defect affecting many vehicles. REQUESTING: 1. Safety investigation of 2021-2024 Genesis GV80 sunroof drainage systems 2. Potential recall for water intrusion defect 3. Investigation of health hazards from mold/contamination 4. Investigation of manufacturer concealing defect inspection findings DANGER: Water intrusion causing electrical failures creates fire risk, safety system failures, and biological contamination health hazards. Children at highest risk for mold exposure injuries.
- Electrical system · Exterior lighting · Lane departure › Warning
Notice condensation building up in driver side headlamp, then I received LED lights failure warning ⚠️ as i was driving. Now i driver side signal is not working some times and now i have about 7 warnings on dash from headlamp failure to collision sensor going off. I know since car is a 2021 and i'm…
Notice condensation building up in driver side headlamp, then I received LED lights failure warning ⚠️ as i was driving. Now i driver side signal is not working some times and now i have about 7 warnings on dash from headlamp failure to collision sensor going off. I know since car is a 2021 and i'm the second owner it's out of warranty, but i speculate that this problem probably known now look at other reports and it only had 35K miles when I purchased it.
- Electrical system · Exterior lighting · Lane departure › Warning
I'm reporting moisture in the driver headlight. I noticed a little moisture when I purchased it in October 25(used). Of course the warranty is up and the extended warranty doesn't cover replacement of assembly. Which is very pricey over $2000. I took it to the dealership to get it looked at but at…
I'm reporting moisture in the driver headlight. I noticed a little moisture when I purchased it in October 25(used). Of course the warranty is up and the extended warranty doesn't cover replacement of assembly. Which is very pricey over $2000. I took it to the dealership to get it looked at but at the time it was still working but flickering alot, now it's completely out. I asked was it cracked and the service guy said no, this is something that we see sometimes. I didn't have any warning lights on prior to it going completely out. Now I can't get an expectation tag because of the headlight assembly needing to be changed. This is something Genesis must look into or offer warranties that cover expensive parts like that. It's definitely a hazard when both lights aren't working properly. I'm torn between trying to get it fixed or just letting the vehicle be repossessed and start over with something with a better warranty. I current have 6 alerts on dashboard since the light is completely out.
- Exterior lighting
Component: Exterior Lighting / Headlamps Vehicle: 2021 Genesis GV80 VIN: [XXX] Mileage at Failure: 77,000 Complaint: The front left headlamp on my 2021 Genesis GV80 failed completely after visible moisture and condensation accumulated inside the lamp housing for approximately one week. There…
Component: Exterior Lighting / Headlamps Vehicle: 2021 Genesis GV80 VIN: [XXX] Mileage at Failure: 77,000 Complaint: The front left headlamp on my 2021 Genesis GV80 failed completely after visible moisture and condensation accumulated inside the lamp housing for approximately one week. There was no impact, damage, or tampering. The Genesis service center inspected the vehicle and confirmed the failure was caused by moisture intrusion consistent with Genesis Technical Service Bulletin 23‑BD‑002G (“Information for Lamp Condensation”). This condition is also documented with NHTSA under XXX The failure resulted in a complete loss of headlamp function, creating a significant safety hazard while driving at night. Genesis Customer Care initially informed me that if the dealer confirmed the failure was consistent with the TSB, the repair would be covered under goodwill. After the dealer confirmed the defect, Genesis corporate declined to cover the repair due to the vehicle being out of warranty, despite the failure being caused by a known manufacturer defect affecting visibility and safety. I am filing this complaint because the defect is safety‑related, documented by the manufacturer, and resulted in the loss of primary forward lighting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system › Instrument cluster/panel · Fuel system, gasoline
The contact owned a 2021 Genesis GV80. The contact stated that the instrument cluster was inoperable. The vehicle was taken to the dealer, where it was diagnosed, and determined that the instrument cluster had failed and needed to be replaced at the owner's expense. The contact declined to pay for…
The contact owned a 2021 Genesis GV80. The contact stated that the instrument cluster was inoperable. The vehicle was taken to the dealer, where it was diagnosed, and determined that the instrument cluster had failed and needed to be replaced at the owner's expense. The contact declined to pay for the repair. The vehicle was not repaired. Additionally, the contact stated that while driving 70 MPH at night, the vehicle stalled. The contact was able to pull over to the side of the road. The contact stated that upon opening the front driver's side door, the contact noticed that there was smoke coming from under the vehicle. The contact walked to the front of the vehicle and noticed flames coming from under the hood, by the windshield connecting point. The fire was extinguished by the fire department, but there was no report filed. The police arrived at the scene but failed to file or to provide a police report to the contact. There was no reported injury. The contact stated that the vehicle burned to the ground. The dealer was contacted but no assistance was provided. The vehicle was towed to a tow yard, where it was deemed a total loss by the manufacturer. The contact stated that the manufacturer had previously advised that the vehicle would be towed to a third laboratory for analysis; however, the manufacturer had failed to do so and had sent field technicians, who took pictures of the burned vehicle instead. The manufacturer then informed the contact that no assistance would be provided because the manufacturer was not liable for the failure, per the technician's report. The contact inquired a copy of the report and was informed that the copy could not be provided because it was private data. Additionally, the manufacturer advised the contact that he would need to retain the vehicle to pursue the matter. The contact related the failure to NHTSA Campaign Number: 23V630000(Fuel System, Gasoline); however, the VIN was not included. The failure mileage was approximately 95,000.
- Fuel/propulsion system
Vehicle is experiencing sudden loss of drive power without warning. There is no error code, nor dashboard indicator (check Eng, etc.). It suddenly just loses power - engine still running. This loss of motive-power safety condition is identical to the fuel pump cavitation issue, consistent with…
Vehicle is experiencing sudden loss of drive power without warning. There is no error code, nor dashboard indicator (check Eng, etc.). It suddenly just loses power - engine still running. This loss of motive-power safety condition is identical to the fuel pump cavitation issue, consistent with the NHTSA recall 23V630000. My VIN is currently not on the recall, but was manufactured exactly in the mid- range of the June - Dec 2021 production, that has had the recall. Built in the August-Sept 2021 timeframe. Currently in the shop for troubleshooting. Can provide repair invoice at a later date. I think this issue is larger than the recall suggests.
- Exterior lighting
The passage side headlight has moistures in it. They said run the engine for 30 minutes so it will dissolve and it didn't. And now the headlights not working and its $2,000 to get it replace.
- Exterior lighting · Forward collision avoidance › Warnings · Lane departure › Warning
Condensation has appeared in the driver side headlight. It has caused the headlight and blinker to stop working. In addition, several warning lights have appeared on the dash indicating the following operations are no longer working.... Driver Attention Warning System, Forward Safety System, Lane…
Condensation has appeared in the driver side headlight. It has caused the headlight and blinker to stop working. In addition, several warning lights have appeared on the dash indicating the following operations are no longer working.... Driver Attention Warning System, Forward Safety System, Lane Change Assist system, Lane Departure Warning System and High Beam Assist. While the driving assist systems may be optional functions, the lack of headlight and blinker are, in my opinion, safety issues. Certainly, the car would not pass a safety inspection in the state of Virginia and, as a result, I would not be able to register the vehicle. Genesis has known of the headlight condensation problem for years and has issued several TSB's, yet they continue to build cars with a known safety issue. In my opinion, a safety recall should be implemented and Genesis should be required to repair the problem at their expense.
- Exterior lighting
2021 gv80. Drivers side headlight failed while on vacation. Had newly formed condensation in headlight and must have shorted it had to drive back home with no turning signal and no headlight. Had the shop look at it when I got home and confirmed the unit was bad. Dealer is charging around 2,500-3,000.00 for headlight replacement
- Electrical system · Exterior lighting
My headlight went out. It has water condensation in it december 2023 needs to be recalled
- Forward collision avoidance › Warnings · Lane departure › Assist · Lane departure › Warning
my cluster went black. No dash lights. No speedometer. no odometer. no cruiz control nothing works. the 2022-23-124 47,000 have been recalled .. Why not the 2021? Its the same part.. tHIS IS A DISASTER. TOTALLY UNSAFE TO DRIVE .
- Electrical system › Horn
The contact owns a 2021 Genesis GV80. The contact stated that while the vehicle was parked, the horn independently activated. The contact stated that the failure had occurred several times. In addition, the driver's side door had to be unlocked, and additional tasks were performed to disable the…
The contact owns a 2021 Genesis GV80. The contact stated that while the vehicle was parked, the horn independently activated. The contact stated that the failure had occurred several times. In addition, the driver's side door had to be unlocked, and additional tasks were performed to disable the horn. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact believed that the failure was due to the rear seat sensor. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 40,000.
- Electrical system · Exterior lighting
I have had my GV80 prestige since 2021. Recently the headlights started developing moisture in them. I found out this is an issue with a lot of the genesis. The lights are poorly designed causing water to flow down through the headlights into the light module which makes all the lights on that…
I have had my GV80 prestige since 2021. Recently the headlights started developing moisture in them. I found out this is an issue with a lot of the genesis. The lights are poorly designed causing water to flow down through the headlights into the light module which makes all the lights on that side of the vehicle inoperable. The vehicle will not pass safety inspection. Currently Genesis advertise that they are out of stock on the drivers side light. So you will be without a vehicle until they make more. My car is currently sitting at the Genesis dealership waiting on parts. This has happened to a lot of genesis owners. Should be a recall item, but it’s not. I
- Exterior lighting
Seal on headlight and turn signal failed during a rainy day letting Condensation into assembly and burned out unit. Dealer verified the issue and wants $4200 for the part plus labour and taxes. Many complaints online about same problem. 0
- Exterior lighting
The component that failed is the driver side headlamp and blinker. It collected condensation from a manufacturer defect that Genesis will not take accountability for. They over tightened the screws which caused hairline cracks in the assembly, which then causes condensation in the housing. The…
The component that failed is the driver side headlamp and blinker. It collected condensation from a manufacturer defect that Genesis will not take accountability for. They over tightened the screws which caused hairline cracks in the assembly, which then causes condensation in the housing. The condensation cause the headlight and blinker to stop working altogether. This is a major safety issue and put me at risk of danger from cars not knowing where I am turning, or not being able to see me at all without a headlight. No, it doesn't need confirmed. It is not hard to tell when a headlight is out. There is literally no light.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Seat Belt Pretensioners May Rupture
On August 8, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) based on 3 incidents alleging front seat belt pretensioners that may rupture during deployment, on model year (MY) 2020-2022 of various Hyundai and Kia Models, resulting in 3 injuries (note: one incident occurred outside the…
On August 8, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) based on 3 incidents alleging front seat belt pretensioners that may rupture during deployment, on model year (MY) 2020-2022 of various Hyundai and Kia Models, resulting in 3 injuries (note: one incident occurred outside the U.S. and its territories).Between October 2021 and March 2023, Hyundai and Kia have filed the following 11 safety recalls for pretensioner rupture: NHTSA Recall No. 21V-796, 22V-069, 22V-123, 22V-127, 22V-218, 22V-354, 22V-447, 22V-458, 22V-816, 23V-094, and 23V-210.Hyundai/Kia have stated that the abnormal deployment of the pretensioners is due to over-pressurization of the pretensioner pipe that can cause metal fragments to enter the vehicle occupant compartment, which can result in injury to vehicle occupants.The various makes/models covered by the above recalls include approximately 405,900 certain 2020-2022 Hyundai Accent, 2021-2022 Hyundai Elantra and Elantra HEV, 2021-2022 Hyundai Santa Fe HEV, 2022-2023 Hyundai Santa Fe PHEV, 2020-2022 Hyundai Venue, 2021-2023 Genesis G80, 2023 Genesis G80 EV, 2023 Genesis G90, 2023 Genesis GV60 EV, 2022-2023 Genesis GV70, 2021-2023 Genesis GV80, 2021-2022 Kia Sorento HEV, and 2022 Kia Sorento PHEV.In response to ODI's investigation, in December 2022, Hyundai notified ODI that they would be conducting testing to validate subject vehicle seat belt pretensioners. This evaluation included sled testing and software testing which was performed by Hyundai and its suppliers. The tests were intended to evaluate pretensioner deployment characteristics based on the unique deployment signature of the subject and peer vehicles. ODI met with representatives from Hyundai on several occasions during the investigation to discuss testing progress and data. As a result of the testing, Hyundai was able to simulate the pretensioner failures. It was determined by Hyundai during testing, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment in the event of a crash which can cause metal fragments to enter the vehicle occupant compartment.Hyundai thus notified ODI of their decision to proceed with a safety recall, to expand the scope of the previous safety actions.In view of the recall actions taken by Hyundai and Kia, ODI concerns have been addressed. The agency reserves the right to take additional action if warranted by future circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011760Certain GV70 (JK1) and GV80 (JX1) vehicles may exhibit water leakage inside the vehicle due to the sunroof drain hose plugs being clogged with foreign material or a water gurgling noise from the sunroof while driving in the rain. Follow the procedures in this bulletin to replace the front sunroof drain hose plugs and, if necessary, modify the rear drain hose plugs.
- 11009768Certain GV70 (JK1, JK1A), GV80 (JX1) and G80 (RG3) vehicles may have a hum or whine noise condition from the rear differential at certain speeds. This bulletin describes the procedure to inspect the vehicle for the hum or whine noise and if necessary to tighten the rear differential lock nut first. If the hum or whine noise remains, then replace the rear differential or other driveline components as necessary.
- 11009411Certain Genesis vehicles (listed below) equipped with Lambda-III 3.5T-GDI engines may exhibit reduced heater performance due to engine coolant deposits clogging the heater core. This bulletin provides instructions to verify the concern and to replace the front and rear heater core (if applicable).
- 11008005This message provides instructions for vehicles experiencing an incomplete Over-The-Air (OTA) AVN software update.
- 11007468Genesis has become aware that some vehicles may experience an incomplete Over-The-Air (OTA) AVN software update.
- 11006825This bulletin provides information to inspect and replace the front or rear wheel bearing hub assemblies for all Genesis vehicles. This procedure is applicable when noise (whirring, roaring, grinding, rumbling, etc.) is present which gets louder when driving with more speed.
- 11006120Certain GV70 (JK1) and GV80 (JX1) vehicles may exhibit water leakage inside the vehicle due to the sunroof drain hose plugs being clogged with foreign material. Follow the procedures in this bulletin to replace the front sunroof drain hose plugs and modify the rear drain hose plugs.
- 11002757Certain G80 (RG3), GV70 (JK1), GV70 Electrified (JK1A EV), and GV80 (JX1) vehicles equipped with the AVN 6th Gen system may experience an incomplete OTA update. Follow the procedures in this bulletin to check whether the OTA update completed and, if not, update the AVN 6th Gen system using the applicable supplied USB drive(s).
- 11000783Certain GV70 (JK1 and JK1A), GV80 (JX1) and G80 (RG3) vehicles may have a hum or whine noise condition from the rear differential at certain speeds. This bulletin describes the procedure to inspect the vehicle for the hum or whine noise and if necessary to tighten the rear differential lock nut first. If the hum or whine noise remains, then replace the rear differential or other driveline components as necessary.
- 11000781Certain GV70 (JK1 and JK1A), GV80 (JX1) and G80 (RG3) vehicles may have a hum or whine noise condition from the rear differential at certain speeds. This bulletin describes the procedure to inspect the vehicle for the hum or whine noise and if necessary to tighten the rear differential lock nut first. If the hum or whine noise remains, then replace the rear differential or other driveline components as necessary.
- 11000776When servicing an 8-speed automatic transmission vehicle with a Check Engine light and any of the DTCs listed below, follow the Service Procedure and, if necessary, replace the E-module.
- 10253054This bulletin provides information related to the ECM(Engine Control Module) software update for 3.5L GDI engine equipped vehicles that experience check engine light, no drivability issue, and with either of the following DTC found stored in the ECM: P2096 - Post Catalyst Fuel Trim - System Too Lean (Bank 1). P2098 - Post Catalyst Fuel Trim - System Too Lean (Bank 2).
- 10253050The step height is the alignment between the 3rd row seat backs. If the step height is more than 5 mm, the seat backs may appear misaligned. If a vehicle exhibits misaligned 3rd row seat backs, follow the service procedure in this bulletin.
- 10253049Genesis applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
- 10253048This TSB provides a procedure to diagnose and repair a transmission for the following Incorrect Ratio DTC (transmission clutch slipping more than 200 rpm in gear).
- 10253038This bulletin provides a procedure to transfer oil pressure data to the TCU using GDS Mobile. This procedure is necessary to reduce the TCU learning time and improve the shift quality. Before replacing an automatic transmission (Pages 2~3): Input the data from the new transmission into the TCU using the GDS. Before replacing a TCU (Pages 4~6): Back up the oil pressure data from the old TCU into the GDS and then transfer the data to the new TCM.
- 10249710This bulletin provides information on the Integrated LED Control Unit (ILCU) which is now available as a separate service part from the head lamp assembly for certain G70 (IK), GV70 (JK1), GV70 Electrified (JK1a EV), and GV80 (JX1) vehicles. For G70 (IK) vehicles, the ILCU is called LED Drive Module (LDM). In cases where the head lamp assembly needs replacement due to exterior damage such as a cracked lens, broken housing, etc., it is recommended to replace the head lamp sub-assembly only (not the entire head lamp assembly) and reuse the existing ILCU or LDM if no problem is found with it.
- 10249695Certain GV70 (JK1 and JK1A), GV80 (JX1) and G80 (RG3) vehicles may have a noise condition from the rear differential at certain speeds while accelerating or decelerating. This bulletin describes the procedure to inspect the vehicle for noise and if necessary to tighten the lock nut or if necessary replace the differential.
- 10247603This bulletin is issued to provide the extended battery diagnosis procedure using GDS. This battery diagnosis function displays the various battery-related faults such as: Internal short circuit Battery deterioration Malfunction of electronic parts Insufficient battery charge Normal battery Charging defect Battery diagnosis uses the battery sensor history saved for the last 30 days and ICU diagnostic communication to track battery state of charge (SOC) and current parasitic draw history.
- 10245584When servicing any of the specified vehicles below with the corresponding DTCs, follow the step-by-step procedures in this bulletin. Electronic-Limited Slip Differential (E-LSD) actuator DTC codes P188213, P188900, or P189600
- 10244957Certain GV70 (JK1 and JK1A), GV80 (JX1) and G80 (RG3) vehicles may have a noise condition from the rear differential at certain speeds while accelerating or decelerating. This bulletin describes the procedure to inspect the vehicle for noise and if necessary to tighten the lock nut or if necessary replace the differential.
- 10244956Neutral Coasting Mode may not activate under certain conditions when the battery State of Charge (SOC) is less than 75%. This update revises the software logic to be activated regardless of battery SOC.
- 10243320This bulletin describes the procedure to inspect the steering universal joint dust cover for noise, and if necessary, apply grease on certain Genesis vehicles.
- 10241898Certain GV70 (JK1 and JK1A), GV80 (JX1) and G80 (RG3) vehicles may have a noise condition from the rear differential at certain speeds while accelerating or decelerating. This bulletin describes the procedure to inspect the vehicle for noise and if necessary to tighten the lock nut or if necessary replace the differential.
- 10238384When servicing an 8-speed automatic transmission vehicle with a Check Engine light and any of the DTCs listed below, follow the Service Procedure and, if necessary, replace the E-module.
- 10235566Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
- 10235565This bulletin describes the procedure to inspect the steering universal joint dust cover for noise, and if necessary, apply grease on certain Genesis vehicles.
- 10235562When servicing any of the specified vehicles below with the corresponding DTCs, follow the step-by-step procedures in this bulletin. Electronic-Limited Slip Differential (E-LSD) actuator on certain 2022 to 2023MY GV70 (JK1) and 2021 to 2023MY GV80 (JX1) for DTC codes P188213, P188900, or P189600. Transfer case actuator on certain 2022 to 2023MY GV70 (JK1) for DTC codes P196000, P195800, or P195513.
- 10235347When servicing any of the specified vehicles below with the corresponding DTCs, follow the step-by-step procedures in this bulletin. Electronic-Limited Slip Differential (E-LSD) actuator on certain 2022 to 2023MY GV70 (JK1) and 2021 to 2023MY GV80 (JX1) for DTC codes P1882, P1889, or P1896. Transfer case actuator on certain 2022 to 2023MY GV70 (JK1) for DTC codes P1960, P1958, or P1955.
- 10233555Certain 2021-2023MY GV80 (JX1) vehicles may exhibit a poorly closing power tailgate due to improper latching when closing which may cause the liftgate warning chime to come on. This bulletin provides the service procedure to update the Power Tailgate Module (PTGM) software to improve the condition stated above.
- 10233543When servicing a vehicle with a Check Engine light and any of the DTCs listed below, follow the Service Procedure to replace the related solenoid and E-module or park position switch.
- 10230903This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly.
- 10190044This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.
Every Genesis GV80 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.