2007 GMC Envoy 360
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › GMC › Envoy 360 › 2007
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2007 GMC Envoy 360. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
TL* the contact owns a 2007 GMC envoy 360. While driving at various speeds, the headlights failed to illuminate. The failure recurred multiple times intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the headlight driver module overheated and needed to be replaced. The vehicle was not repaired. The contact was made aware of nhtsa campaign number: 15v519000 (exterior lighting) however, the vin was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
TL* the contact owns a 2007 GMC envoy 360. The contact stated that while driving at night at approximately 30 mph, the headlights failed. The vehicle was not diagnosed or repaired. The vehicle was not included in nhtsa campaign number: 15v519000 (exterior lighting). The failure recurred on several occasions. The manufacturer was not made aware of the failure. The approximate failure mileage was 137,000.
TL* the contact owns a 2007 GMC envoy 360. While driving 65 mph, the headlights failed without warning. The vehicle was restarted and resumed normal operation. The vehicle was not diagnosed or repaired. The failure recurred. The manufacturer was notified of the failure. The failure mileage was 146,725.
TL* the contact owns a 2007 GMC envoy 360. While driving at an unknown speed, the low beam headlights suddenly shut off and failed. The vehicle was taken to an independent mechanic who was unable to diagnose the cause of the failure. The manufacturer was notified and the contact was informed that the vehicle was not included in nhtsa campaign number: 14v755000 (exterior lighting). The failure mileage was 100,000.
TL* the contact owns a 2007 GMC envoy 360. While driving approximately 55 mph, the exterior headlamps and daytime running lights failed without warning. The failure recurred on several occasions. The vehicle was taken to the dealer, but the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact stated that the vin was not included in nhtsa campaign number: 14v755000 (exterior lighting). The approximate failure mileage was 60,000.
TL* the contact owns a 2007 GMC envoy 360. While driving at various speeds, the air bag warning light illuminated. The failure recurred constantly. The vehicle was taken to the dealer. The technician inspected the vehicle, but was unable to determine the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
TL* the contact owns a 2007 GMC envoy 360. The contact stated that when the key was inserted in the switch, it would not turn on. The vehicle had to be towed to an independent mechanic who stated that the ignition switch needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 47,000.
TL* the contact owns a 2007 GMC envoy 360. The contact stated that while driving at unknown speeds, the headlights failed to illuminate. The vehicle was taken to the dealer, where it was not diagnosed. However, the vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 136,700.
TL* the contact owns a 2007 GMC envoy 360. The contact stated that the driver side master power window control panel failed to work. The contact was unable to roll the window up and down. The dealer stated that the driver side master power window switch module needed to be replaced. The vehicle was not included in nhtsa campaign number: 14v404000 (electrical system). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
In 2012, GMC recalled the 2007 envoy for a faulty switch that was shorting out and causing fire on the passenger door. there was a delay between the time the recall was issued and when my vehicle was up for repair due to a back order of parts. in may 2013, the consumer was told the parts were in and the local GMC dealer repaired the switch (12180) "per service procedure" which meant, a coating was put on the door switch however, the consumer was not made aware to the exact nature of these "procedures." at the end of june 2013, the door had shorted out and was again taken in to the GMC dealer and actually replaced after endangering the lives of 4 individuals who visited a gas station as the last stop. when a claim was opened with gm, the consumer was given a lot of "i understand" and no other answer could be given except for it was standard procedure to "band-aid" these switches. finally, the gm representative supplied the consumer with the excuse that the part was not in yet and that was why it was not fixed in the first place. a poor attempt to relieve themselves of any liability. *tr
Fuel gauge totally stopped working. *Tr
2007 GMC envoy entire electrical (instrument and ignition) failure and shut down while driving. placed in neutral and restart while on the roll, lost power steering and power braking ability. *Tr
Sending unit inside of gas tank: when full of gas, gauge says below empty & gas light comes on. When 7/8 full to almost empty gas gauge reads correct, when empty gas gauge reads 2ND to last line, car runs out of gas & no gas light comes on. When you are driving at 50 mph and run out you could crash. when car IS parked for 4+MIN. Gauge goes below empty & fuel light comes on. *tr
Fuel sensor failed on vehicle less than 2 years old but past warranty. symptoms were fuel gauge failed to work or worked incorrectly and engine light would come on intermittently. I was unable to determine how much gas was in tank. had to pay $630 for parts and labor to replace fuel sensor since I am 5K miles over the 36K warranty. *Tr
Tl*the contact owns a 2007 GMC envoy 360. while driving at an unknown speed, the contact began to smell smoke. he noticed the smoke coming from the passenger side instrument panel. he pulled the vehicle over and called 911. by the time the fire department arrived, the passenger compartment was engulfed in flames. there were no injuries. the fire department stated that the cause of the fire was electrical due to the instrument panel. a police report was filed. the failure mileage was 28,000.
Malfunctioning gas gauge 2007 GMC envoy car only has 20,000 miles. Has to be a defect. Contacted dealership. Sold car as IS no warranty! *Tr
2007 envoy- decided to roll down passenger window to let fresh air in, cable mechanism for passenger window broke in half window fell down the door, window IS now being held up by duct tape. The check engine light IS on, nothing IS wrong with vehicle, the low fuel light IS on constantly even when it has a full tank. This IS a 2007 envoy with all of these problems, has been great vehicle since 2 weeks ago when it got extremely cold and all the problems occurred. *Tr
I totaled my 2004 GMC envoy on black ice, I hit my neighbor pretty much head on. my air bag did not go off nor did my seat belt hold my in place, I reported this accident and dysfunction to gm and after their investigation they said the vehicle functioned properly. I don't understand how this could be, we bought the envoy new the air bag should have deployed as well as the seat belt should have locked me in place, as it was I hit the wind shield, had swelling in my brain, I also hit the top of the envoy and came down and have two crushed vertebrae in my back still to this day, I hit the drivers door and then broke the steering column and the center console with my body, again because the air bag did not go off nor did the seat belt hold me in place. I can not understand how they (gm) can say everything functioned correctly!*tr
Tl*the contact owns a 2007 GMC envoy 360. on three separate occasions, while driving at various speeds, the vehicle switched from 2 wheel drive to 4 wheel drive without warning. the vehicle was diagnosed as having an electronic control module failure, which needed to be replaced. the current mileage was 14,000 and failure mileage was 12,400.
Engine stalled while driving down an incline without any indication until applying the brakes to find the power brakes had been lost. weather conditions were slick and the vehicle started to spin and could not be corrected due to loss of power steering. vehicle could not be slowed using the lower engine gears. once the vehicle coasted to a stop, the battery light came on. the vehicle was put in park, turned the key to the engine-off position and then on. onstar diagnostics did not detect any problems in system tests. fuel level was approx. 3 gallons. ***************************************************************************************************the failure almost caused an accident of running over a pedestrian and collision with other vehicles (no control and no warning from the vehicle systems of stall). this IS the second incident; initial incident occurred while leaving inclined driveway - potential of entering roadway. my child was riding as a passenger in the vehicle for both incidents. *************************************************************************************************** *tr
I bought a 2007 envoy 10 march 2007. when the weather got warm I tried to use my ac. this IS a brand new vehicle with less than 5,000 miles and the ac didn't work. I took it in for service and was told it was fixed. when we went on a trip and arrived in fl and it heated up, the ac didn't work. the first time it was repaired I was told it was a sensor. the next two times they replaced the compressor. the first time it was cool when we left and I tried the ac and it was cold. I had to take it in 3 times before it worked correctly. now it IS getting hot again and I think I am going to have the same problem. it IS only 70 and my 1997 chevy cavalier cools better than my 2007 envoy. I have had several other problems with this vehicle that have only recently been resolved. each time I took it in I was told they could not duplicate the problem. I had a leak in the rear compartment, the drivers seat would not adjust sometimes and the stabilitrak constantly gave me a service light. this vehicle IS only 1 year old. *tr
I started my GMC envoy so that it may warm up. As it was warming up I started to smell smoke. I hit the onstar button and was speaking to the customer rep when the smoke got heavy and sparks came from the drivers door panel. I immediately back the car out of my driveway because I did not want my house to burn in case the car went up in flames. the onstar rep called the fire department who came and ripped apart the door panel, disconnected the battery and pulled out a burned window harness unit. the fire chief said that it what started the fire. the tow truck came and took the car to the dealer where I was told I had to pay out of pocket because the warranty was over, mind you this IS a 2007 GMC. When I told him it was a manufacturer defect and it did not matter whether or not I had warranty or not GMC should be responsible. He said that there was no recall and I would have to pay if I wanted my car fixed. I had to rent a car because they would not even honor they're 5 year 100K mile courtesy car warrant and I had to pay almost $1000.00 apart from the rental to have my car repaired. when I finally got my car back the receipt confirmed what happen. The service manager even stated that the fire started from the wire harness and there was a short somewhere in the car that they had to repair as well. My car has not been modified in any way. *tr
On october 20 the 2007 I purchased a 2007 envoy SUV from ramey ford in tazewell va. on october 27, 2007 I had backed into my drive way put the vehicle in park had the keys in my hand and walked around the vehicle to get my daughter out of the car seat. this IS when I noticed that the vehicle was rolling I then jumped in the passenger side door and tried to stop the vehicle before I could stop the vehicle we (my daughter and i) were over a five-foot rock wall into the bushes my father stood there and watched the whole accident. my legs were hanging out of the vehicle I was very bruised up. Thank god that my daughter had not been unbuckled from her car seat. after my father checked to see if we were okay I handed my father the keys and he moved the vehicle the gear shifter was pushed all the way to the dash in the park position ( I have pictures) the dash lights were reading park but the vehicle would move as though it was in drive. after moving the vehicle the keys would not come out of the ignition. when I wrecked and moved the vehicle there was sand everywhere on the scene from the vehicle it was like beach sand. my question IS why did the keys come out of the ignition if the vehicle was not in park and now that the keys are in the ignition you can drive the vehicle in the park position and the keys will not come out????? *tr
Tl*the contact owns a 2007 GMC envoy 360. the contact stated that the tail gate failed to stay in place when it was shut. the dealer stated that the latch failed. the vehicle IS currently being repaired. the current mileage was 10,700 and failure mileage was 10,680.
Non linear throttle response may cause loss of control of the vehicle.*ak
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
On August 15, 2012 General Motors (GM) announced a regional recall action (12V-406) involving model year (MY) 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, Isuzu Ascender and MY2005-2007 SAAB 9-7x vehicles originally sold or currently registered in the salt belt states of Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. The recall remedy requires the inspection and repair or replacement of the master power window switch, which GM refers to as a driver door module (DDM). At the same time, GM implemented a special coverage program to replace failed DDMs for vehicles registered outside of these states. ODI was not satisfied with GM's exclusion of non-salt belt vehicles and continued its investigation. On June 13, 2013, GM submitted a related recall notification (13V-248) to reclassify the initial special coverage program into a safety recall for vehicles that were not previously repaired under special coverage.The Office of Defects Investigation (ODI) opened Engineering Analysis EA12-004 on June 11, 2012 to further investigate allegations of DDM thermal incidents in model year (MY) 2006-2007 Chevrolet Trailblazer vehicles. Thermal incidents involve cases where fire-related events such as smoke and melt are present. ODI has received 170 reports alleging a thermal event occurred. Complainants stated that the DDM melted and in some cases produced odor and/or smoke. Fourteen of these incidents led to a fire where visible flames were reported or the damage extended significantly beyond the DDM. In addition to the 170 reports listed above, ODI received 63 reports alleging the DDM acted erratically or became inoperative. In response to ODI's Information Request (IR), GM provided 619 unique consumer complaints that related to the alleged problem. Seventy-seven of those reports led to a fire with flame, and 4 reported injuries of smoke inhalation and/or slight burns from contact with hot switches. GM also submitted 20,400 warranty claims for replacement of the DDM, most of which involved inoperative switches. The problem condition is caused by fluids, such as rain water, entering the driver's door module and subsequently causing corrosion that could result in an electrical short in the printed circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. However, the electrical short may also cause overheating that could melt components of the door module, producing odor, smoke or in some cases fire with flame. The circuit board was redesigned and GM implemented the new design into vehicle production on May 14, 2007. All failures cited above occurred in vehicles produced before this build date (i.e., with the original design DDM). GM also reported that all MY 2006-2007 GMT360/370 platform vehicles and MY 2005 SAAB 9-7x vehicles utilized the same DDM and therefore ODI expanded the subject population to include these vehicles.This investigation is closed on the basis of GM's announcement of safety recalls 12V-406 and 13V-248. The ODI complaints cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID, see the attached list for ODI numbers.
The office of defects investigations (ODI) analyzed complaint data provided by General Motors (GM) as well as complaints submitted to ODI from consumers.In total, there were 5,089 unique reports indicating an inaccurate fuel level reading while driving.General Motors stated that this condition occurs when the contacts of the fuel sensor wear prematurely.Most of the complaints indicated an empty fuel gauge reading after filling the tank.Less than 10 percent of theODI complaints involved an engine stall incident.During this investigation, GM developed a remedy procedure and issued special coverage bulletin instructing dealers to install a new design fuel level sensor.The bulletin was sent to dealers on August 10, 2011 and the owner letter mailing began on August 15, 2011.See the investigative file for copies of GM's bulletin and owner letter.This preliminary evaluation is closed.
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.