2002 GMC Sierra Denali
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › GMC › Sierra Denali › 2002
These records cover every 2002 GMC Sierra Denali. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2002 GMC Sierra Denali. Newest first.
Certain replacement fuel filters, fram brand name p/n g3727, with date codes x52911 through x60801 sequentially or x600141 and a mexico country or origin marking on the fuel filter housing manufactured from october 18, 2005, through march 21, 2006, sold for use on the vehicles listed above and on certain school buses. (to see the school bus engine sizes…
Risk and remedy
Risk
This condition may cause an inadequate seal at the connection, potentially leading to a fuel leak. In the presence of an ignition source, a fire could occur.
Remedy
Honeywell will notify owners and replace the fuel filters free of charge. the recall began on october 18, 2006. owners may contact fram customer service at 1-800-890-2075 (option 1).
Owner complaints
13 complaints1 involved a crash1 injuries
What owners report most
Latest complaints
- Service brakes
The metal brake lines have corroded badly and now failed. Very unsafe, crash waiting to happen.
- Air bags · Service brakes · Steering
I did not know about this site and this accident happened in oct 2014. I was going around a curve with 40 mph speed limit and I was going 40 mph. I started to brake as this was downhill and a very large truck and I did not wish to increase speed as I followed the curve. My brakes did not respond…
I did not know about this site and this accident happened in oct 2014. I was going around a curve with 40 mph speed limit and I was going 40 mph. I started to brake as this was downhill and a very large truck and I did not wish to increase speed as I followed the curve. My brakes did not respond and sank to the floor with no resistance. I had no steering ability either. I ended up in a head-on collision with a very large tree and the airbags failed. I split my head open on the steering wheel despite blocking my face with my forearms crossed; a de-gloving 10-12 inch laceration down to the skull that wraps from my nose bridge around to my right ear in the circular shape of the steering wheel. My right leg was pinned into the center dash area as the engine block and steering column were shoved into the cab. I had to be removed from my vehicle with the jaws of life by emergency response teams. I am lucky to be alive. My quadrasteer was declared totaled by usaa insurance and destroyed without my knowledge. I called usaa 3 days after the crash after finding so many brake failures on this vehicle/year model and was told it was already destroyed, so doing an investigation was not possible. I have lived in pain and also paralyzing fear of driving since then; 3 years. I am a disabled military veteran with ptsd and prior brain surgery and this accident caused to me isolate so severely I could not even attend medical appointments due to my new fears of driving & riding in vehicles. My life IS now ruined by this accident. Decreasing va disability due to inability to attend appointments caused a $1000.00 per month loss of benefits. I can't afford my bills and have been struggling with the va to gain access to medical evaluations since they are now striving to cut benefits from anyone they can. Please recall now!!!!! Who else has to be hurt or killed?????
- Service brakes
Total brake failure. I went to apply my brakes and pedal went right to floor, luckily I had the presents of mind to use emergency brake. *tr
- Service brakes, hydraulic
100% brake failure due to ruptured metal brake line, severe corrosion. All lines require replacement. GMC notified, no replace parts supported by manufacturer. Truck stopped with use of emergency brake. *Tr
- Engine and engine cooling › Exhaust system
Exhaust manifold bolts break causing emission failure and exhaust leak. The repair bill IS up to $1000. Or more. You have to have a garage drill out old bolts and replace. *Tr
- Service brakes, hydraulic › Foundation components › Hoses, lines/piping, and fittings
Tl*the contact owns a 2002 GMC sierra denali. While driving 25 mph and attempting to stop, the contact noticed that the brake pedal extended to the floorboard. The contact pulled over and also noticed that brake fluid was leaking on the driver side. The contact later inspected the vehicle and…
Tl*the contact owns a 2002 GMC sierra denali. While driving 25 mph and attempting to stop, the contact noticed that the brake pedal extended to the floorboard. The contact pulled over and also noticed that brake fluid was leaking on the driver side. The contact later inspected the vehicle and discovered that the brake lines were corroded. The dealer and the manufacturer had not been notified. The failure mileage was approximately 75,000.
- Service brakes, electric
ABS IS activating at low speeds under 10mph when stopping without ABS light coming on. *Tr
- Service brakes, hydraulic
Everytime the brakes are applied and the vehicle slows down to under 10 mph, the vehicles ABS system kicks on. I did some research and found that this has been recalled on many GMC models but not the sierra denali I have. I have also found that many others with sierra denalis have had the same…
Everytime the brakes are applied and the vehicle slows down to under 10 mph, the vehicles ABS system kicks on. I did some research and found that this has been recalled on many GMC models but not the sierra denali I have. I have also found that many others with sierra denalis have had the same issue and it greatly increases stopping distance. Further research into the issue has led me to believe this could be caused by a faulty speed sensor due to the ABS kicking in while stopping at low speed. *Tr
- Steering
The ABS light came on. since that time, on two separate occasions while turning at slow speeds, the truck has stalled in an intersection. After reviewing the recall information and calling gm and our dealership, no open recalls apply to the truck. They will of course be happy to charge us and minimum of $101.00 and more to look at the truck and repair the problem. If this IS a recall, why does it not apply? *Tr
- Electrical system · Steering
I purchased a 2002 GMC sierra denali in sept 2002 new from a local dealer. I am the primary driver and do not abuse the vehicle. I keep all the service work up on it thru the selling dealer. the problem that I have IS that the qudarsteer control module went out and I called gm for a service…
I purchased a 2002 GMC sierra denali in sept 2002 new from a local dealer. I am the primary driver and do not abuse the vehicle. I keep all the service work up on it thru the selling dealer. the problem that I have IS that the qudarsteer control module went out and I called gm for a service request. Gm set up an appointment for me with the selling dealer to check out the problem. The dealership checked out my truck and told me that the qudrasteer module was bad and needed replaced. They got on theire computer and tried to locate a steering module. Belive it or not there isn't one in the united states. Gm dosen't make them anymore they have been discontuined. Gm produced this truck untill 2005, I was under the impression that they had to supply parts for vehicles that they made for at least 10 yr's I am now stuck with a truck with 50,285 miles on it and was told by the dealership service manager not to drive it because it would wear uot my tires. The dealership disabled the qudrasteer but when I drive it I have to keep the steering wheel turned to the rt about a quarter turn. It drives like a vehicle with a center bolt broken in the rear leaf springs. I would like to know what my recorse IS with gm. I cannot put another rear end in it from another truck because the denali's rear end IS 5 1/2" wider than a rugular pu. I think gm should be made to start making the parts that these truck's need. I know that I am not the only person that has run into this problem. All gm IS doing for me IS giving me a list of web sites to look up and try to find the part myself. There are none!!!!!! Msrp on the truck was $43,000. The qudrasteer option was $4,000. I don't think that I should have to park my truck because gm dosen's want to make the part anymore!!!!!! The qudrasteer went out in novenber 2008, I stopped at the post office to check my mail and when I got back in my truck and started it the service four wheel steering light came on the dash. Ineed this part!!!!!! *Tr
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip · Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Wheel speed sensor/tone ring
Tl*the contact owns a 2002 GMC sierra denali. the contact noticed that the ABS wheel hub was pulsating, which indicated that the ABS hub sensors had engaged at low speeds. the contact was able to stop the vehicle, but he lost all sense of braking control. he drove home and called the dealer, who…
Tl*the contact owns a 2002 GMC sierra denali. the contact noticed that the ABS wheel hub was pulsating, which indicated that the ABS hub sensors had engaged at low speeds. the contact was able to stop the vehicle, but he lost all sense of braking control. he drove home and called the dealer, who informed him that the ABS sensors were dirty and needed to be cleaned or replaced. no repairs have yet been made. nhtsa campaign ID number 05v379000 (service brakes, hydraulic:antilock) was related to his year, make, and model vehicle. the failure mileage was 55,000 and current mileage was 56,000. updated 09/10/08 *bf updated 09/11/08 *jb
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip
TL* the contact owns a 2002 GMC sierra. while driving under 10 mph, and applying the brakes the pedal pulsated and the stopping distance increased. the dealer stated that failure was identical to recall #05v379000. however, the contact was advised that this vehicle was not included in the recall due to the vin. the failure mileage was 36000. *ak updated 06/06/07 *tr
- Service brakes, hydraulic › Foundation components › Disc › Rotor
Vehicle had severe symptoms of needing brake replacement at 32,000 miles (rears) and again at 42,000 miles (fronts). A burning smell coupled with very hot brake components and severe pedal pulsation was noticed. When repairs were done the brakes were found to be prematurely worn out and all parts…
Vehicle had severe symptoms of needing brake replacement at 32,000 miles (rears) and again at 42,000 miles (fronts). A burning smell coupled with very hot brake components and severe pedal pulsation was noticed. When repairs were done the brakes were found to be prematurely worn out and all parts showed unusually severe rust damage. The brake rotors were delaminated and falling apart. The rear backing plates, which usually last the life of the vehicle, had holes rusted through them. The valves were so rusted that they no longer can be used to bleed the old fluid out and will eventually cause an internal rust condition that can cause brake failure. in addition, on a vehicle that had inadequate brakes to begin with, a large portion of the rotor surfaces was not even being contacted by the brake pad. This caused an unsafe condition which drastically increased the stopping distance of this vehicle. new parts were installed and the old parts are available. *jb
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251887This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10242252This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
- 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10235713This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10228888This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
- 10227056This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10225615This service bulletin provides information on Module Harvesting.
- 10224820This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10222839This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
- 10222796This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
Every GMC Sierra Denali model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.