2013 GMC Sierra Denali

Owner complaints

What owners report most

1. Unknown or other6
2. Air bags2
3. Structure2

Latest complaints

• Feb 24, 2021MA
  Air bags · Unknown or other

  Cracked dashboard

• Jun 27, 2019MT110,000 mi
  Air bags · Structure › Body

  Dash has cracked near airbag creating a potential deployment issue.

• Jun 19, 2019OH75,000 mi
  Unknown or other

  Stalls out after coming to a complete stop. Also jerks forward multiple times usually as the vehicle IS stopping.

• Apr 9, 2019NE93,000 mi
  Unknown or other

  The dashboard IS cracking over multiple places - including the instrument cluster and by the passenger airbag - I am concerned that this will potentially cause splintered pieces of plastic to be shot into the cabin during a crash - the part over the instrument cluster IS already starting to splinter. a quick internet search has found multiple complaints about this issue - so it must be a manufacturer defect.

• Jul 15, 2018HI22,000 mi
  Structure › Body

  The dashboard cracked on its own. Right across the control panel and on the outer edges of the passenger airbag. I have an extended warranty through amtrust (official gm warranty partner) - but they declined to cover the replacement. these cracks are identical to hundreds I see posted from gm truck owners online.

• Jan 29, 2018MO31,000 mi
  Unknown or other

  Dashboard IS cracked on passenger side at left corner of airbag. I have seen this has been an ongoing problem with gm makes and models. Even though this truck has only 32,000 miles on it presently it IS out of warranty. This should not happen at 32,000 miles for any reason.

• Aug 22, 2017DE70,000 mi
  Unknown or other
  The dash IS cracking severely, there are 2 critical cracks 1 at the passenger airbag and 1 at the gauge cluster. The whole dash vibrates and bounces which IS a safety concerns for both driving because it draws attention when driving and also this IS a structure area that hosts the speakers, airbag…

  The dash IS cracking severely, there are 2 critical cracks 1 at the passenger airbag and 1 at the gauge cluster. The whole dash vibrates and bounces which IS a safety concerns for both driving because it draws attention when driving and also this IS a structure area that hosts the speakers, airbag, and other trim. This IS not considered trim this IS a structural area that IS needed to hold the dash area together safely.

• Aug 7, 2017GA57,000 mi
  Unknown or other
  I have a 2013 GMC sierra denali. The dashboard by the passenger airbag plate began to crack about 7 months ago and the crack IS growing quickly. there are thousands of general motors vehicles doing this and they will not recall it. It can cost around $1,000 to have it fixed. I am worried the crack…

  I have a 2013 GMC sierra denali. The dashboard by the passenger airbag plate began to crack about 7 months ago and the crack IS growing quickly. there are thousands of general motors vehicles doing this and they will not recall it. It can cost around $1,000 to have it fixed. I am worried the crack will continue to grow and if the airbag ever deploys the dashboard will bust into many pieces and cause serious injuries. This IS some bull crap that there are so many vehicles from 2007-2013 that are doing this and nothing IS being done. Make them fix this.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
• 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
• 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
• 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
• 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
• 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
• 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
• 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 11006644This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
• 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
• 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
• 11006290This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
• 11006282This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
• 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
• 11005339This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
• 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
• 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

Every GMC Sierra Denali model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.