2024 GMC Sierra EV
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › GMC › Sierra EV › 2024
These records cover every 2024 GMC Sierra EV. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2024 GMC Sierra EV. Newest first.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado EV and 2024-2025 GMC Sierra EV pickup trucks. The bolt that secures the rear center seat belt assembly to the seat structure may not have been properly tightened.
Risk and remedy
Risk
An improperly secured seat belt assembly may not restrain an occupant as intended, increasing the risk of injury in a crash.
Remedy
GM will tighten the bolt that attaches the center seat belt assembly to the rear seat structure, free of charge. All affected vehicles are still in dealer inventory and, therefore, no owner letters will be mailed. Owners may contact GM customer service at 1-888-988-7267, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242489901.
General Motors, LLC (GM) is recalling certain 2024 GMC Sierra EV vehicles. The front turn signal lights and parking lights may be too similar in brightness, making it difficult to see the front turn signals when they are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps…
Risk and remedy
Risk
Front turn signals that are difficult to see may not clearly indicate the driver's intentions to other road users, increasing the risk of a crash.
Remedy
Dealers will replace the headlamp multipurpose LED driver (MLD) module, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact GMC customer service at 888-988-7267. GM's number for this recall is N242474560.
General Motors, LLC (GM) is recalling certain 2024 Cadillac Lyriq, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Hummer EV SUV, and GMC Sierra EV vehicles. The electric motors in the rear drive units may have insufficiently insulated wires that can contact each other, resulting in a loss of drive power.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the rear drive unit, free of charge. Owner notification letters were mailed May 16, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; Hummer customer service at 1-800-732-5493; or GMC customer service at 1-800-462-8782. GM's number for this recall is N242447080.
Owner complaints
6 complaints1 involved a fire
What owners report most
Latest complaints
- Latches/locks/linkages
The contact owns a 2024 GMC Sierra EV. The contact stated that while operating the vehicle the front trunk had erroneously opened. During the failure the vehicle would not shift out of the park position and the warning message indicating that the door was unsecured had displayed. The contact…
The contact owns a 2024 GMC Sierra EV. The contact stated that while operating the vehicle the front trunk had erroneously opened. During the failure the vehicle would not shift out of the park position and the warning message indicating that the door was unsecured had displayed. The contact indicated that the failure had occurred on multiple occasions and the battery was disconnected to reset the system and correct the failure. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 15,000.
- Service brakes
After the latest update from the Dealer, the integrated trailer brake module no longer shows an output of how much power it's applying to the trailer brake system. It just stays blank. I can tell that the brakes actually are being applied, however not having indication of them being applied and how much pressure is applied is concerning.
- Electrical system · Fuel/propulsion system · Power train
I was driving and noticed a very strong smell of an electrical fire. The truck popped up a High Voltage Battery warning and several warning lights came on. We stopped, restarted the truck and the lights came on again, the smell returned as soon as we started driving. We drove the truck to Cable…
I was driving and noticed a very strong smell of an electrical fire. The truck popped up a High Voltage Battery warning and several warning lights came on. We stopped, restarted the truck and the lights came on again, the smell returned as soon as we started driving. We drove the truck to Cable Dahmer GMC in Kansas City, MO. Service advisor Kracinda asked us to exit the vehicle as quickly as possible as it needed to be moved away from the building ASAP. It was parked several blocks from the building in a col de sac away from all vehicles. The electrical fire smell was very strong. The manufacturer is now saying that a software update is all that is required.
- Structure › Body
While on freeway going 75 mph, GMC installed soft tonneau cover came loose from forward anchor points and starting flapping loudly in wind and without quickly stopping would have flown off truck and hit surrounding vehicles.
- Visibility/wiper
The truck bed cover is not secure, it fits in via a channel with no straps or other protections and so when driving on the highway, it flies off from the connection to the cab and you can’t see behind you. It then smacks into the car until you can pull over. There is no protection against this.
- Steering · Unknown or other · Wheels
MY HUD is not functioning it does not appear on windshield MY CRABWALK OPTION is not available in my infosystem
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11012020This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all listed EV vehicles for engineering review.
- 11012019This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes setting and Engineering is working on a resolution.
- 11012017This Preliminary information communicates the request that engineering it looking to get data from these vehiclesbefore any work is being performed.
- 11012003This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
- 11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
- 11011955This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.
- 11011944This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
- 11011896This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
- 11011891This Preliminary information communicates adiagnostic Aidfrom root causing DTC: C1197 caused by a pinched air inlet hose to the suspension compressor air leveling system.
- 11011871This technical bulletin provides a procedure to correct the condition of Front Headlamp Moldings Loose.
- 11011868This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.
- 11011860This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.
- 11011833This technical bulletin provides a procedure to correct the condition of Front Seat Covers Not Secured to Seat Frame.
- 11011810Stop Delivery Order Await Communication: Reference Number N242489900
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011801Service Update. On certain vehicles, the 12V battery negative cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to remove the First Responder Emergency Cut Loop label from the 12V battery negative cable.
- 11011777This Preliminary information communicates a diagnostic tip for steering wheel rubbing on steering column cover.
- 11011776This Preliminary information communicates how to properly relearn the e-Trunk if it has lost it's learn.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011694This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
- 11011693This Preliminary information communicates how to recover the Image Processing Module.
- 11011480This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57or B0126 SYM82setting with no other DTCs.
- 11011468This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes setting and Engineering is working on a resolution.
- 11011461This Preliminary information communicates information of an OnStarsoftware concern.
- 11011453This Preliminary information communicates thethe active safety features and/or camerasare inoperative or unavailable after a12 volt battery replacement or battery charge after a low voltage condition.
- 11011452This Preliminary information communicates the request that engineering it looking to get data from these vehiclesbefore any work is being performed.
- 11011435This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes setting and Engineering is working on a resolution.
- 11011434This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
- 11011431This Preliminary information communicates adiagnostic tip when experiencing an error when trying to perfom a trim height learn or review pressure data in GDS
- 11011419This Preliminary information communicates a diagnostic tip for steering wheel rubbing on steering column cover.
- 11011416This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern to reset the radio at this time. This PI will be updated for the service fix once available.
- 11011360This Preliminary information communicates a normal charteristic with the outside passengers mirror and not to replace the mirror for a normal concern.
- 11011359This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all listed EV vehicles for engineering review.
- 11011354This Preliminary information communicates a diagnostic tip for a possible concern of the 110V outlets being inoperative
- 11011342"This Preliminary information communicates thatSilverado EVSpecific partsare being placed on a TAC Restriction.
- 11011193Service Update. On certain vehicles, while Super Cruise is engaged, DTC B19F2 (steering wheel touch sensor fault) could occur. Dealers will replace the steering wheel.
- 11011157This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
- 11010729This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.
- 11010727Warranty Administration - Claim Submission for Field Actions using Vehicle Wide Programming.
- 11010726This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.
Every GMC Sierra EV model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.