2025 GMC Sierra EV

Recalls

1 recall names the 2025 GMC Sierra EV. Newest first.

• Seat belts › Rear/other › Anchorage

  Jan 16, 2025NHTSA 25V0150005 vehicles

  General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado EV and 2024-2025 GMC Sierra EV pickup trucks. The bolt that secures the rear center seat belt assembly to the seat structure may not have been properly tightened.

  Risk and remedy

  Risk

  An improperly secured seat belt assembly may not restrain an occupant as intended, increasing the risk of injury in a crash.

  Remedy

  GM will tighten the bolt that attaches the center seat belt assembly to the rear seat structure, free of charge. All affected vehicles are still in dealer inventory and, therefore, no owner letters will be mailed. Owners may contact GM customer service at 1-888-988-7267, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242489901.

  Full recall details →

Owner complaints

What owners report most

1. Visibility/wiper3
2. Electrical system2
3. Fuel/propulsion system2
4. Lane departure1
5. Back over prevention1
6. Service brakes1
7. Steering1
8. Unknown or other1
9. Vehicle speed control1
10. Power train1

Latest complaints

• Oct 28, 2026OK1 injury
  Electrical system · Lane departure › Assist · Vehicle speed control
  Repeated failures on my 2025 GMC Sierra EV. The truck shows 'Service High Voltage Battery' and the high voltage battery makes a high-pitched hissing noise; it has thrown battery errors twice. The A/C has failed repeatedly; this summer a passenger in the truck overheated and suffered heat stroke…

  Repeated failures on my 2025 GMC Sierra EV. The truck shows 'Service High Voltage Battery' and the high voltage battery makes a high-pitched hissing noise; it has thrown battery errors twice. The A/C has failed repeatedly; this summer a passenger in the truck overheated and suffered heat stroke because the A/C was not working. Super Cruise and other driver safety features consistently fail while driving. The GPS/telematics module has failed (GPS never finds a location). The truck was at Bob Howard GMC in Edmond, OK from [XXX] to [XXX] (repair order [XXX], 41 days) for the telematics module and A/C, and went back on [XXX] for the A/C and battery and is still in the shop. GM case number [XXX]. No crashes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Oct 2, 2026NJ9,800 miCrash1 injury
  Forward collision avoidance › Adaptive cruise control
  The contact owned a 2025 GMC Sierra EV. While the contact’s husband was driving 69 MPH, the Super Cruise control feature became inoperable. The driver dozed off while operating the vehicle, and there was no audible alert to alert the contact. The contact stated that due to the failure, the vehicle…

  The contact owned a 2025 GMC Sierra EV. While the contact’s husband was driving 69 MPH, the Super Cruise control feature became inoperable. The driver dozed off while operating the vehicle, and there was no audible alert to alert the contact. The contact stated that due to the failure, the vehicle traveled through an intersection, crossed over other lanes, and crashed into a guardrail. The air bags deployed during the crash. The contact sustained bruise on the arm and scratches in the crash. A Police report was filed. The vehicle was towed to a service center and was deemed a total loss by the insurance company. The contact stated that the super cruise feature should have alerted the driver. The contact stated that the vehicle failed to recognize the driver’s condition or intervene to prevent the crash by stopping the vehicle. The failure mileage was 9,800.

• Aug 4, 2026FL
  Unknown or other · Visibility/wiper
  The HVAC airflow-direction system failed and no longer correctly controls where the air is directed. Even when the windshield defrost setting is not selected, the system continuously sends airflow toward the windshield. This unwanted airflow causes condensation and fogging on the windshield that…

  The HVAC airflow-direction system failed and no longer correctly controls where the air is directed. Even when the windshield defrost setting is not selected, the system continuously sends airflow toward the windshield. This unwanted airflow causes condensation and fogging on the windshield that cannot be turned off or redirected, impairing the driver's visibility and creating a significant safety hazard. The airflow is also defective in the other ventilation zones. Air is not consistently directed to the selected dashboard, floor, or other vents, and the HVAC system does not operate as designed. This results in poor climate control and significant discomfort for the driver and passengers. The defect has been confirmed by an authorized GMC dealership. The vehicle has remained at the dealership awaiting warranty repair because the required replacement part is unavailable. General Motors has not provided a repair completion date or an estimated delivery date for the replacement part. I have found reports from other owners describing the same HVAC airflow-direction failures on GM electric pickup trucks built on the same platform. The vehicle is currently available for inspection.

• Jan 28, 2026WI
  Electrical system · Engine · Fuel/propulsion system

  Vehicle electrical propulsion system became inoperable creating a hazard to occupants in a temperature control required climate Vehicles visual control showing speed and all other information went completely black while vehicle was in motion.

• Aug 2, 2025IA
  Visibility/wiper
  The passenger side outside rear view mirror does not provide for a clear view on the passenger side of the vehicle. The adjustments on the mirror cannot be set to reduce or eliminate a blind spot on the vehicle. The mirror is not like a normal mirror from other vehicles. I have almost hit several…

  The passenger side outside rear view mirror does not provide for a clear view on the passenger side of the vehicle. The adjustments on the mirror cannot be set to reduce or eliminate a blind spot on the vehicle. The mirror is not like a normal mirror from other vehicles. I have almost hit several vehicles due to the lack of clear view with the mirror. To give an idea of the blind spot, a vehicle can be seen in the rear view mirror but not seen in the side view mirror or it gives a false distance of where the vehicle is on side mirror. There is no verbiage on the side view mirror of objects appear closer like other mirrors do.

• Jul 1, 2025AL
  Back over prevention › Warnings · Service brakes · Steering
  My 2025 GMC Denali EV has experienced repeated safety-critical issues, including severe torque pull under acceleration, making it difficult to maintain safe lane position and compromising steering control. This behavior persists even after inspection and is documented on video. The vehicle has…

  My 2025 GMC Denali EV has experienced repeated safety-critical issues, including severe torque pull under acceleration, making it difficult to maintain safe lane position and compromising steering control. This behavior persists even after inspection and is documented on video. The vehicle has also had repeated service brake assist faults, including one critical failure at under 6,000 miles and additional incidents that resulted in me being stranded out of state. Additionally, I have experienced ghost braking while reversing, where the vehicle unexpectedly applies brake force even when parking assist features are manually disabled. I have performed comparative testing with an identical Denali EV loaner (same year and build), as well as three dealership test units, all of which exhibited proper steering stability and regenerative braking behavior. My vehicle’s issues are therefore not “normal operation” but clear, reproducible defects that affect both safety and expected vehicle performance. These issues raise major concerns for real-world safety scenarios requiring immediate acceleration (e.g., merging onto highways or avoiding fast-approaching vehicles). My documented comparative evidence and repeated attempts to have the defects addressed have not resulted in a safe resolution.

• May 14, 2025WA
  Visibility/wiper
  The passenger rear view mirror is completely flat, not concave like every other mirror we’re used to on a passenger vehicle. This mirror glass is only used on the passenger mirror of the EV trucks for some unknown reason. It is completely unsafe in such a large truck without huge blind spots.…

  The passenger rear view mirror is completely flat, not concave like every other mirror we’re used to on a passenger vehicle. This mirror glass is only used on the passenger mirror of the EV trucks for some unknown reason. It is completely unsafe in such a large truck without huge blind spots. Because it appears to be zoomed you can completely miss cars otherwise viewable in blind spot. This also makes setting the passenger mirror up for towing very challenging and also dangerous. In addition the software for the backup titling mirrors works as designed for about 20 seconds and then while still backing moves the mirrors back to the normal position making backing a trailer for example dangerous.

• Apr 15, 2025CO
  Power train

  Failure in the lithium-Ion battery system. Battery conditioning system failed to manage heating and cooling of the battery system leading to catastrophic system failure. Dealership and manufacturer are unable to make repair leaving the vehicle un-operable.

• Jan 17, 2025MD
  Fuel/propulsion system
  Battery heating module failed. This resulted in small, hard to distinguish, "service vehicle" icon to appear on the dash with no further information. This warning icon first appeared during a long drive, then went away on its own and eventually came back. This failure would eventually make…

  Battery heating module failed. This resulted in small, hard to distinguish, "service vehicle" icon to appear on the dash with no further information. This warning icon first appeared during a long drive, then went away on its own and eventually came back. This failure would eventually make charging, particularly in cold weather, impossible and potentially stranding the occupants. The servicing dealership has confirmed this failure and is attempting to replace the module. However, parts for this replacement seem to be unavailable with no current estimated arrival.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11012020This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all listed EV vehicles for engineering review.
• 11012019This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes setting and Engineering is working on a resolution.
• 11012017This Preliminary information communicates the request that engineering it looking to get data from these vehiclesbefore any work is being performed.
• 11012003This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
• 11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
• 11011961This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
• 11011955This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.
• 11011944This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
• 11011896This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
• 11011891This Preliminary information communicates adiagnostic Aidfrom root causing DTC: C1197 caused by a pinched air inlet hose to the suspension compressor air leveling system.
• 11011871This technical bulletin provides a procedure to correct the condition of Front Headlamp Moldings Loose.
• 11011868This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.
• 11011860This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.
• 11011850This Preliminary information communicates if a customer and service tech encounter this issue, verify the switch assembly and continue with repairs.
• 11011833This technical bulletin provides a procedure to correct the condition of Front Seat Covers Not Secured to Seat Frame.
• 11011810Stop Delivery Order Await Communication: Reference Number N242489900
• 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
• 11011801Service Update. On certain vehicles, the 12V battery negative cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to remove the First Responder Emergency Cut Loop label from the 12V battery negative cable.
• 11011777This Preliminary information communicates a diagnostic tip for steering wheel rubbing on steering column cover.
• 11011776This Preliminary information communicates how to properly relearn the e-Trunk if it has lost it's learn.
• 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11011694This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
• 11011693This Preliminary information communicates how to recover the Image Processing Module.
• 11011468This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes setting and Engineering is working on a resolution.
• 11011452This Preliminary information communicates the request that engineering it looking to get data from these vehiclesbefore any work is being performed.
• 11011435This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes setting and Engineering is working on a resolution.
• 11011434This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
• 11011431This Preliminary information communicates adiagnostic tip when experiencing an error when trying to perfom a trim height learn or review pressure data in GDS
• 11011359This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all listed EV vehicles for engineering review.
• 11011354This Preliminary information communicates a diagnostic tip for a possible concern of the 110V outlets being inoperative
• 11011157This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
• 11010729This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.
• 11010727Warranty Administration - Claim Submission for Field Actions using Vehicle Wide Programming.
• 11010726This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.
• 11010716This informational bulletin provides information on EV Charge Inlet Dust Cover Replacement Information.
• 11010683Certain vehicles listed above may need an updated Owners Manual insert which includes improved feature descriptions for Remote Key Operation (Key Fobs), Power Hood (eTrunk) for all, and Swing Gate information (for HUMMER EV SUV). Dealers will insert the updated insert into the Owners Manual. Since the insert can be easily installed, and to reduce customer inconvenience, the insert will be sent directly to customers of record along with instructions. Customers may place the insert into their Owners Manual or, if they desire, they may ask the dealer to perform this task.
• 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
• 11010575This service bulletin provides information for dealers/technicians on Grunt Noise with Adaptive Cruise or One-Pedal Drive.
• 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
• 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).

Every GMC Sierra EV model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.