2009 GMC Yukon Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › GMC › Yukon Hybrid › 2009
These records cover every 2009 GMC Yukon Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
14 complaints
What owners report most
Latest complaints
- Air bags
There takata recall has been a recall for over 3 years on the car I went to get it repaired due to my service air bag light coming on and they keep telling me that a repair has not been found for the takata recall.
- Air bags · Structure › Body · Visibility/wiper
Like the other 9000 people identified on facebook among other forums, the dash on my yukon IS cracked. I am concerned about putting my family in this vehicle. This IS a product defect. I wouldn't mind spending the money to put a new one in, but I dont have the confidence the new dash will last any longer. Cracking happens right near the passenger airbag and right in front of the drivers instrument panel.
- Structure › Body
Multiple cracks on the dashboard. This problem was discovered several years ago.
- Service brakes
TL* the contact owns a 2009 GMC yukon hybrid. While driving approximately 35 mph, the contact depressed the brake pedal and the vehicle surged forward. The contact stated that the failure occurred daily since 2016. The vehicle was taken to the dealer (thomas chevrolet, 1263 w baltimore pike…
TL* the contact owns a 2009 GMC yukon hybrid. While driving approximately 35 mph, the contact depressed the brake pedal and the vehicle surged forward. The contact stated that the failure occurred daily since 2016. The vehicle was taken to the dealer (thomas chevrolet, 1263 w baltimore pike, media, pa 19063), but they could not replicate the failure. The manufacturer was notified of the failure and case number: 8-4516506076 was filed. The vehicle was not repaired. The approximate failure mileage was 109,300.
- Electrical system
All three of my door locks no longer lock electronically. They must be locked manually. I have two children and this IS a major safety concern. Many complaints have been filed to gm indicating that this IS a manufacturing error. My car has 85000 miles and many that have complained have far less.…
All three of my door locks no longer lock electronically. They must be locked manually. I have two children and this IS a major safety concern. Many complaints have been filed to gm indicating that this IS a manufacturing error. My car has 85000 miles and many that have complained have far less. This IS clearly an issue that should be recalled. I reached out to gm with no solution offered other than them basically saying I am on my own. They did offer to help me find a local dealer I could shell out my money to. please help. this issue occurs when the car IS at rest and in motion.
- Air bags
"Takata recall" repair still pending...need a fix as takata IS filing for bk
- Air bags
I bought a 2009 GMC yukon hybrid in july 2016. the dash IS cracked around the airbags. I feel like this IS a safety concern for the airbags and should have been recalled and repaired by GMC.
- Unknown or other
The dashboard has cracked in several places without any known cause.
- Electrical system · Engine
Upon being stopped at a light at a main intersection and then making a left hand turn, the vehicle shut down and the check engine light came on the panel. we were able to coast to the side of the road. after a few minutes, the vehicle started up for about 2miles then shut off again. the dealer…
Upon being stopped at a light at a main intersection and then making a left hand turn, the vehicle shut down and the check engine light came on the panel. we were able to coast to the side of the road. after a few minutes, the vehicle started up for about 2miles then shut off again. the dealer was not able to replicate and said no issues found. they gave us the vehicle back only to have the same issue 5 days later in which the vehicle was towed back to the dealer. diagnostics then showed a new battery was needed (?) and a sealant resealed. well, a few days later (less than a week) it happened again. the dealer has since had the vehicle, claiming nothing IS wrong and has not been able to replicate. (all instances were during constant rainfall and the vehicle being driven at least 15-20minutes in the rain. ) we bought the vehicle used, bought a warranty and are now stuck with trading in the vehicle!! *tr
- Electrical system · Latches/locks/linkages
3 of the 4 door locks failed to work as intended, i.e., with fob and had to be manually manipulated to open doors. one door could be opened with key. one door could only be opened if lock was pulled up manually - it would lock automatically, but took manual intervention to get the lock in the…
3 of the 4 door locks failed to work as intended, i.e., with fob and had to be manually manipulated to open doors. one door could be opened with key. one door could only be opened if lock was pulled up manually - it would lock automatically, but took manual intervention to get the lock in the un-lock position. Unless there was an adult in this position to open the lock, the door could not be accessed from the outside. this was a rear passenger door and caused great concern when children were in the car. I have had the 3 locks replaced at a great dollar cost, but could not in good conscience have children in the rear seat without having it done. I have requested reimbursement from GMC as I do not believe a 75% failure rate on door locks IS acceptable safe performance of this vehicle. *tr
- Electrical system · Steering
While driving on the highway between 65-70 miles an hour my vehicles check engine light came on and la message of engine power reduced appeared. The vehicle loss power but I was able to make it to the shoulder safely. The car would not turn on and I had to cal aaa to take my care to the dealer. The…
While driving on the highway between 65-70 miles an hour my vehicles check engine light came on and la message of engine power reduced appeared. The vehicle loss power but I was able to make it to the shoulder safely. The car would not turn on and I had to cal aaa to take my care to the dealer. The dealer said that the valve body internally shorted the memory circuit and the crankshaft sensor shorted. The dealer said that they found the harness for the crankshaft had melted and shorted out the sensors. They repaired the harness, replaced the shorted out sensor and replaced the valvebody/tcm. Do not know what caused the valve body to short and cause the crankshaft sensor to melt. *tr
- Service brakes
In late may 2014 I started getting a brake error message & my brakes would not work properly. I would push down on the brakes & it would be hard to brake. I was barely able to pull over, however I made it to the side of the highway & turned off my vehicle, when I turned it on the brake error was…
In late may 2014 I started getting a brake error message & my brakes would not work properly. I would push down on the brakes & it would be hard to brake. I was barely able to pull over, however I made it to the side of the highway & turned off my vehicle, when I turned it on the brake error was gone & my brakes seemed to work. I took my car to the dealer on may 29, 2014 they said it was the master brake cylinder sensor, but I had to wait because gm had the item on back order. I got the car repaired but the day after I picked it up the same thing happened but this time my brakes failed completely & we had to use the emergency brakes and almost got into an accident due to the failure. I took the car in again & they said they needed to repair the ABS brake assembly, so we proceeded to approve the repair & get that fixed. I picked up the car after this 2ND repair for the same issue,but when I was driving off the lot I again got the same brake error message & my brakes again were failing. I did a u turn back into the dealer. My car has been thee ever since. This time around they said I needed a couple more parts one being an adapter gm # 25862232. However, this adapter IS not available anywhere in the USA or abroad. I contacted gm & they said they know my cars repair issues but do not have the part and don't know when they will have it. *tr
- Electrical system · Power train › Automatic transmission · Steering
11/25/2012 - hybrid shut down with no warning at 65mph on I-80 going west near ohio border - thus lost power steering and propulsion. I got to shoulder safely; towed to GMC dealer - result hybrid fault code but no cause determined. connector greased with dielectric grease, and fault could not be…
11/25/2012 - hybrid shut down with no warning at 65mph on I-80 going west near ohio border - thus lost power steering and propulsion. I got to shoulder safely; towed to GMC dealer - result hybrid fault code but no cause determined. connector greased with dielectric grease, and fault could not be replicated. 12/24/2012 - hybrid failure after parked for 2 hours. towed to GMC dealer; cascade of hybrid fault codes, and transmission harness cable replaced. no explanation given as to why harness cable failed. no component of hybrid system ever replaced. back-up re service hx. Mailed to odi under this tcn. ...updated 04-03-13 *bf updated 06/17/2013 *js
- Service brakes, hydraulic
Tl*the contact owns a 2009 GMC yukon hybrid. while driving 20 mph, "service brakes soon" appeared on the instrument panel. the contact called the leasing company about the brakes, but they failed soon after. he ran a red light and drove up a small hill. the contact had to apply the emergency…
Tl*the contact owns a 2009 GMC yukon hybrid. while driving 20 mph, "service brakes soon" appeared on the instrument panel. the contact called the leasing company about the brakes, but they failed soon after. he ran a red light and drove up a small hill. the contact had to apply the emergency brake in order to stop the vehicle. the vehicle was repaired by the leasing company. the contact feels that the vehicle IS unsafe due to the brake failure. a recall was issued, which causes the vehicle to stall. the current and failure mileages were 12,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000160This service bulletin provides information on proper use of floor mats.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10253632Rear and Side Tempered Glass Spots.
- 10252974This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251888This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 10251345This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 17476, 17477, 28810, 28811,17478, 18015, N192273760, N192278940, N212328760, N212328770, N212328780, N212328790, N212328800, N242437050, N242437060, N242437070.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10250505This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
- 10250347This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
- 10250244This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10250013High Voltage Safety ? High Voltage Disabling
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
Every GMC Yukon Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.