2011 GMC Yukon Hybrid

Owner complaints

What owners report most

1. Unknown or other2
2. Fuel/propulsion system1
3. Service brakes1
4. Structure1

Latest complaints

• Jan 27, 2018CA118,000 mi
  Unknown or other

  Dashboard cracked

• Jul 18, 2016VA
  Unknown or other

  Cracked dashboard that extends completely across the dashboard to the driving console. the crack starts near the passenger airbag.

• May 29, 2015CA48,000 mi
  Service brakes
  I have a 2011 yukon hybrid 2WD. on august 234D, 2014 my (xxx) year old son and I were running errands while en route to his birthday party. At our first destination he noticed some fluid leaking from under the yukon and said he heard a hissing sound. I thought it was just condensation and…

  I have a 2011 yukon hybrid 2WD. on august 234D, 2014 my (xxx) year old son and I were running errands while en route to his birthday party. At our first destination he noticed some fluid leaking from under the yukon and said he heard a hissing sound. I thought it was just condensation and continued on. When exiting the vehicle at our second destination I noticed a lot of fluid trailing where I had just driven the yukon. Upon exiting the parking lot the brakes turned to mush (the pedal went all the way to the floor with no resistance) and I had no braking capabilities. I pulled off into a parking space and put the car in park. When it was taken to GMC ,the mechanic found the brake line to be broken and we had to cover the full cost for the repair. on may 29TH 2015 a similar incident occurred. I was driving the yukon to drop my children off at school and upon approaching the drop-off zone I pushed on the brake to slow down and I lost all braking capabilities as the brake pedal went to the floor with no resistance. The stabilitrack maintenance light came on after. in both incidents, there was no warning. I no longer want to be an owner of a GMC yukon as I fear for the lives of my children when they are in the vehicle.parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).

• Jul 3, 2014CA32,000 mi
  Structure › Body

  Left a parking lot and heard a loud pop, the dashboard above the steering wheel cracked! *tr

• May 4, 2013CA3,200 mi
  Fuel/propulsion system
  With the car IS stopped, ignition off, key out, the car will periodically lunge forward while in park. The lunge IS always forward and within 5 minutes of turning car off. when I notified the dealer, they flashed new code to the on-board computer. the next time I informed the service department…

  With the car IS stopped, ignition off, key out, the car will periodically lunge forward while in park. The lunge IS always forward and within 5 minutes of turning car off. when I notified the dealer, they flashed new code to the on-board computer. the next time I informed the service department that it was still doing lunging, they stated this IS "normal". about 3 months ago, I was knocked to the ground when the vehicle lunged forward. I was checking the oil at the time. *tr

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Pedestrian alert sounds

  DP22005Opened Jan 27, 2023Closed Aug 7, 2023Recall 22V063000
  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…

  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
• 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
• 11010566This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
• 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
• 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 11006644This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
• 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
• 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
• 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
• 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
• 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 11002441This service bulletin provides information for engine oil life monitor operation calculation.
• 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
• 11001971This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
• 11001327This service bulletin provides information for engine oil life monitor operation calculation.

Every GMC Yukon Hybrid model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.