2020 Harley-Davidson Flhtp

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010221WARRANTY BULLETIN W146 (REV B): TIRE TREAD DEPTH GUIDE-UPDATE. PURPOSE: [Revision B. Updated: Tire Tread Depth Guide. Add tire part numbers 43200063 and 43200038A.] To provide tire tread depth specifications for the dealership network to consult when filling warranty claims on used tires. Please see the Warranty Manual of your region for tire policy guidelines. Updated: Tire Tread Guide. Add tire part number 43100038B. Update tire tread depth, adjustment and reimbursement.
• 11010215SERVICE BULLETIN M1555 (REV F): BATTERY WARRANTY GUIDELINES. PURPOSE: [Revision F. Added: Added video link for the DCA-8000 Battery Tester. Added: Supplemental Procedure Video.] This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
• 11008736SERVICE BULLETIN M1555 (REV E): BATTERY WARRANTY GUIDELINES. PURPOSE: Revision E. Added: Added procedures for the DCA-8000 E Battery Tester.* Updated: All sections. This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
• 11007544SERVICE BULLETIN M1490 (V 24.8.8): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.8.8. Release Date: Week of August 5, 2024. New Features for Harley-Davidson vehicles: Advanced Module Replace for 2021 and later Revolution Max; 2023 and later CVO Touring; and 2024 Street Glide (FLHX), Road Glide (FLTRX). New Features for LiveWire vehicles: Updated calibrations for 2024 S2DM EV1/ EV6; 2024 S2MH EV1; and 2024 S2DM, S2MH. Changes: Added Hand Control Module (HCM) (Part No. 71500522A and 71500536A) for reflash support.
• 11005514GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1158: OIL FILTER PACKAGING AND CASE QUANTITY UPDATE. PURPOSE: To inform dealerships that Harley-Davidson has made updates to oil filters including new part numbers, packaging design, and bulk case quantity changes.
• 11001293SERVICE BULLETIN M1490 (V 24.6.4): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.6.4. Release Date: Week of May 1, 2024. New Features for LiveWire S2DM and S2MH, 2024 Revolution Max, and 2024 Touring.
• 10254137GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1149 (REV A): DIGITAL TECHNICIAN II UPDATE FOR VEHICLE HOLD CONTROL (VHC) UPGRADE KITS. PURPOSE: Revision. Parts availability update. * Updated: Refer to Purpose for Parts and Accessories Bulletin. To inform dealers that the Vehicle Hold Control (VHC) Upgrade Kit (Part No. 69203477) requires a Digital Technician II (DT II) update to enable the additional functionality from the kit. The DT II update (version 24.5.0) is now available to dealers. For any kits that were ordered before February 9th, 2024, instruct the customers to return for their update. The following part numbers are now available to order: 69203477-VHC Upgrade Kit, 50700116A-Long Haul Package (Chrome), 50700117A- Long Haul Package (Black). NOTE: Package part numbers 5070116A and 5070117A no longer include the Vehicle Hold Control kit.
• 10254115SERVICE BULLETIN M1612 (REV A): MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: Revision. Update: Notes for Table 3 and 4. * Updated: Part Numbers. This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Models Affected: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
• 10252830GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1153: CALIFORNIA AIR RESOURCES BOARD (CARB) APPROVAL FOR 2017-2022 SCREAMIN' EAGLE STREET CANNON MUFFLERS. PURPOSE: To inform California dealerships about the latest California Air Resources Board (CARB) approvals. Vehicles Affected 2017-2022: Milwaukee-Eight CVO and Touring models. CARB has approved the following products to be sold under Executive Order D- 338-121 for 2017-2022 Harley-Davidson Touring and CVO models listed in PAB1153.
• 10251392GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1149: DIGITAL TECHNICIAN II UPDATE FOR VEHICLE HOLD CONTROL (VHC) UPGRADE KITS. PURPOSE: To inform dealers that the Vehicle Hold Control (VHC) Upgrade Kit (Part No. 69203477) both sold separately and found in the 2024 Long Haul Packages requires a Digital Technician II (DT II) update to enable the additional functionality from the kit, that is not yet released. The DT II update (version 24.5.0) will be available to dealers by the end of March 2024. For any kits that were ordered before February 9th, 2024, instruct the customers to return after the update is received. The following part numbers will be put on an ordering hold until issue is resolved: 69203477-VHC Upgrade Kit, 50700116-Long Haul Package (Chrome), 50700117- Long Haul Package (Black). NOTE: This only pertains to vehicle's equipped with Rider Safety Enhancements / Cornering Rider Safety Enhancements formerly known as Reflex Defensive Rider Systems (RDRS).
• 10248400GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1144: 2021-2022 SCREAMIN' EAGLE STAGE I (CARB) EO APPROVALS. PURPOSE: Revision. To inform California dealers about the new California Air Resources Board (CARB) approvals for select 2021-2022 Harley-Davidson vehicles. Summary: Various Screamin' Eagle Air Cleaner Kits and Stage I calibrations have been approved for sale on select 2021 and 2022 Harley-Davidson models. Please see the table below that indicates which part numbers should be ordered for what models. Revision: Refer to Summary. Update non-Bluetooth calibrations availability.
• 10248398SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Note: Resubmission is a correction to Selected Products Section of Transaction ID 24MC44619, NHTSA ID 10248397. Models Affected by M1612 to include only: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
• 10248397SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware.
• 10245706GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1144: 2021-2022 SCREAMIN' EAGLE STAGE I (CARB) EO APPROVALS. PURPOSE: To inform California dealers about the new California Air Resources Board (CARB) approvals for select 2021-2022 Harley-Davidson vehicles. Summary: Various Screamin' Eagle Air Cleaner Kits and Stage I calibrations have been approved for sale on select 2021 and 2022 Harley-Davidson models. Please see the table that indicates which part numbers should be ordered for what models.
• 10244933GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1143: SCREAMIN EAGLE CARB APPROVALS. PURPOSE: To inform California dealers about the new California Air Resources Board (CARB) approvals. Screamin' Eagle Quickshifter and Screamin' Eagle Extreme Flow 55mm Intake Manifold.
• 10244929SERVICE BULLETIN M1611: MILWAUKEE-EIGHT TRANSMISSION SHIFT DRUM UPDATE. PURPOSE: This bulletin informs dealers of a transmission shift drum running change to all variants of the Milwaukee-Eight powertrain. Starting on October 4, 2023 all Milwaukee-Eight CVO, Police, Softail, Touring and Trike models will be assembled using a common shift drum. The new shift drum (Part No. 33900265) is replacing the old shift drum (Part No. 33900172). The new shift drum was developed to include the "D" shaft on the end to interface with the Gear Position Sensor on 2023 CVO Street Glide (FLHXSE) and Road Glide (FLTRXSE). For all other Milwaukee-Eight models, the bearing door has been modified by adding a pocket to accept the "D" shaft of the new shift drum.
• 10242096SERVICE BULLETIN M1600: 2023 MILWAUKEE EIGHT OIL PAN FASTENER CHANGE. PURPOSE: This bulletin informs dealers that there is a running change for the oil pan fastener on all Milwaukee-Eight powered Softail and Touring models. As of Monday July 31, 2023, Powertrain Operations (PTO) in Menomonee Falls, WI is building all Milwaukee-Eight Softail and Touring powertrain models with new oil pan fasteners (Part No. 12600369). The old fasteners (Part No. 4741A) will still remain available for dealer purchase. The oil pans for the Softail and Touring models were updated to accept the new fastener geometry. Their Part Numbers have been superseded to (-A). Touring will be (Part No. 24400180A) and Softail will be (Part No. 24400208A). The new fastener will not fit with an old oil pan but the old hardware will still be available for dealer purchase. The old fastener CAN be used with a new (-A) oil pans. The fastener torque has not been changed.
• 10235272SERVICE BULLETIN M1586: SCREAMIN' EAGLE OIL PUMP INCORRECTLY MACHINED. PURPOSE: This bulletin informs dealers that Harley-Davidson has found a quality issue with the Screamin' Eagle Oil Pump and how to check inventory for this condition. Markets Affected: Worldwide
• 10228742SERVICE BULLETIN M1507: LOW/NO CHARGING DIAGNOSTICS. Revision. PURPOSE: To inform the dealers of updated and new symptom-based diagnostics for the low or no charging symptom. Motorcycles Affected: 2017-2023 Touring and Trike platform; 2018-2023 Softail platform. Required Dealer Action: Use the new diagnostics on all affected platforms. View current electronic version of the Electrical Diagnostic Manual (EDM) at https://serviceinfo.harley-davidson.com.
• 10222358TECHNICAL TIP BULLETIN TA0016: 2014 and Later Touring Steering Head Bearing Adjustment. PURPOSE: REVISION. Updated: 2014-2019 to 2014 and later Touring vehicles, and VEHICLES AFFECTED. Harley-Davidson motorcycles are designed, manufactured and tested to be operated with both of the riders hands on the handlebar. If you or a customer are experiencing a handling concern, refer to the TROUBLESHOOTING, HANDLING, IRREGULARITIES found in the MAINTAINANCE chapter of the appropriate service manual. The service manual process is not intended to validate factory settings, but rather to be used if a concern is presented. Through extensive testing, Harley-Davidson has developed the service manual specification and adjustment procedure as the optimum steering head bearing adjustment and verification method to achieve the desired handling characteristics across all speeds and conditions. Addressing a perceived feel of low speed wobble, oscillation or free play by adjusting the steering head bearings beyond the service manual specification may have an adverse effect on motorcycle stability.
• 10210129SERVICE BULLETIN M1507: LOW/NO CHARGING DIAGNOSTICS. Revision. PURPOSE: To inform the dealers of updated and new symptom-based diagnostics for the low or no charging symptom on affected platforms. Required Dealer Action: Use the new diagnostics on all affected platforms. Replace the LOW OR NO CHARGING symptom based diagnostic in the electrical diagnostic manual with the updated and new sections.
• 10201041SERVICE BULLETIN M1534: Police Speaker Bracket. PURPOSE: This bulletin is to inform dealers that Harley-Davidson has identified Police models that have an obsolete bracket (Part No. 76000856) installed, which can damage the front fender while operating. Replacement of any obsolete brackets is required. Motorcycles Impacted: Any Police Motorcycle could be impacted. Key Dates: New replacement parts began shipping 8/1/2021.
• 10195169Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid conditions. This condition may remain even after the moisture has evaporated.
• 10193488Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid conditions. This condition may remain even after the moisture has evaporated.
• 10188357SERVICE BULLETIN M1515: TCU DISCONTINUED ON SELECTED PLATFORMS RUNNING CHANGE. PURPOSE: Revision. To inform dealers that the Telematic Control Unit (TCU) on some platforms are being discontinued as of: 1) May 28, 2020 for configurations: DOM, CAL, CAN, HDI, EN manufactured in United Sta tes; 2) May 12, 2020 for configurations: EN2, HD4 manufactured in Thailand. These vehicles will not be compatible with the H-D Connect service and Digital Technician II (DT II) will not display a TCU as an available module. Removal of the TCU without a active TCU Diagnostic Trouble Code (DTC) present is not a warrantable event. Updated Required Dealer Action : TCU Deactivation and Removal Procedure, Added Techlink 3 (TL-3) to the procedure.
• 10182337SERVICE BULLETIN M1515: TCU DISCONTINUED ON SELECTED PLATFORMS RUNNING CHANGE. PURPOSE: Revision. To inform dealers that the Telematic Control Unit (TCU) on some platforms are being discontinued as of: 1) May 28, 2020 for configurations: DOM, CAL, CAN, HDI, EN manufactured in United States; 2) May 12, 2020 for configurations: EN2, HD4 manufactured in Thailand. These vehicles will not be compatible with the H-D Connect service and Digital Technician II (DT II) will not display a TCU as an available module. Removal of the TCU without a active TCU Diagnostic Trouble Code (DTC) present is not a warrantable event.
• 10180723GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1105: SCREAMIN' EAGLE CALIBRATIONS & SMART TUNE UPDATES. PURPOSE: To inform dealers, that new Screamin Eagle calibrations are now available for 49 State application. These calibrations are for the launched Touring (119/122 ci) Stage III Kits and Softail (128/131ci) Stage IV Kits/Crate. Smart Tune software program enhancements within latest software release. Screamin' Eagle Smart Tune software program has been enhanced to allow for more advanced data acquisition over a broader range.
• 10180722GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1103: SCREAMIN' EAGLE - NEW STAGE KIT CALIBRATION AVAILABILITY. PURPOSE: Revision. To inform dealers of Screamin Eagle calibrations delayed availability. This delay covers the new Touring (119/122 ci) Stage III Kits and Softail (128/131 ci) Stage IV Kits/Crate. The Screamin Eagle team expects to have all necessary 49-State calibrations by September 14, 2020.
• 10180720SERVICE BULLETIN M1450: MILWAUKEE-EIGHT EQUIPPED VEHICLES - LOSS OF POWER OR HIGH ENGINE BRAKING. PURPOSE: Revision. 2017 - 2019 model motorcycles equipped with a Milwaukee-Eight engine can experience a condition known as sumping during extended periods at high rpm or under heavy engine load. This bulletin provides the diagnostic procedure for determining if sumping is occurring.
• 10179456GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1104: HIGH-FLOW EXHAUST SYSTEM FITMENT UPDATE. PURPOSE: To inform dealers of Screamin Eagle Touring High-Flow Exhaust System is now a 49-State compliant fitment for the 128/131 ci Stage IV Kit and 131ci Crate Engine. This exhaust system was designed in parallel with the 131 ci Crate engine for optimal performance while maintaining legal on-road use.
• 10179454GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1093: NEW 2020.5 SCREAMIN' EAGLE PRODUCT UPDATES. PURPOSE: Revision. To inform dealers of additional Screamin Eagle 128/131 Stage IV Kit and 131 Crate Engine information.
• 10179451GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1103: SCREAMIN' EAGLE - NEW STAGE KIT CALIBRATION AVAILABILITY. PURPOSE: To inform dealers of Screamin Eagle calibrations delayed availability. This delay covers the new Touring (119/122 ci) Stage III Kits and Softail (128/131 ci) Stage IV Kits/Crate. The Screamin Eagle team expects to have all necessary 49-State calibrations by September 07, 2020.
• 10179447GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1104: HIGH-FLOW EXHAUST SYSTEM FITMENT UPDATE. PURPOSE: To inform dealers of Screamin Eagle Touring High-Flow Exhaust System is now a 49-State compliant fitment for the 128/131 ci Stage IV Kit and 131ci Crate Engine. This exhaust system was designed in parallel with the 131 ci Crate engine for optimal performance while maintaining legal on-road use.
• 10179445GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1101: TOURING MODELS - SUSPENSION LOWERING KITS - FITMENT UPDATE. PURPOSE: To notify dealers of a fitment update to certain suspension lowering kits for Touring models. Some front and rear accessory suspension lowering kits for Touring models have updated fitment statements to include certain 2020 Touring models. These accessory kits are Original Equipment (OE) on Electra Glide Ultra Low models in prior model years. P/N 45400218 Profile Low Touring Front Suspension and P/N 54000159 Premium Hand-Adjustable Touring Shocks - Low.
• 10178109SERVICE BULLETIN M1475: BOOM! BOX GTS - SOFTWARE UPDATE. PURPOSE: Revision. This bulletin provides notice of Boom! Box GTS software release dates. For details on software notes see the owner's manual. This bulletin helps the dealer locate needed information to update and service Boom! Box Audio Infotainment systems. New Software Update, Version 21.20.22.00 Release Date: 6/26/2020. This information applies to all Touring, Touring CVO and Trike models equipped with a Boom! GTS Infotainment system.
• 10178101SERVICE BULLETIN M1464: BOOM! AUDIO - GENERAL INFORMATION AND SOFTWARE UPDATE 1.22.X. PURPOSE: Revision. This bulletin helps the dealer locate needed information to update and service Boom! Box Audio Infotainment systems. It also lists software revisions and the fixes addressed in each revision. This bulletin also replaces the following documents: TT431A: Software Download and Warranty Information, M1346: Boom! Box Audio System Software Update, M1344E: Boom! Box Infotainment System General Information and Procedures, M1442: Box Infotainment System General Information and Software Release 1.21.X Description, and The Boom! Box Infotainment System Job Aid located on h-dnet.com
• 10177093SERVICE BULLETIN M1475: BOOM! BOX GTS - SOFTWARE UPDATE. PURPOSE: Revision. This bulletin provides notice of Boom! Box GTS software release dates. For details on software notes see the owner's manual. This bulletin helps the dealer locate needed information to update and service Boom! Box Audio Infotainment systems. New Software Update, Version 21.20.22.00 Release Date: 6/26/2020. This information applies to all Touring, Touring CVO and Trike models equipped with a Boom! GTS Infotainment system.
• 10177092SERVICE BULLETIN M1515: TCU DISCONTINUED ON SELECTED PLATFORMS RUNNING CHANGE. PURPOSE: Revision. To inform dealers that the Telematic Control Unit (TCU) on some platforms are being discontinued as of: 1) May 28, 2020 for configurations: DOM, CAL, CAN, HDI, EN manufactured in United States; 2) May 12, 2020 for configurations: EN2, HD4 manufactured in Thailand. These vehicles will not be compatible with the H-D Connect service and Digital Technician II (DT II) will not display a TCU as an available module.
• 10177089SERVICE BULLETIN M1517: MILWAUKEE-EIGHT ENGINE - CRANKSHAFT POSITION SENSOR. PURPOSE: To notify dealers of a Crankshaft Position (CKP) Sensor change for 2017-2020 vehicles equipped with a Milwaukee-Eight (MKE-8) powertrain.
• 10176928SERVICE BULLETIN M1516: 2020 TOURING PLATFORM - RUNNING CHANGE - JIFFY STAND HARDWARE. PURPOSE: To inform dealers of a running change to 2020 Touring platform vehicle's jiffy stand hardware and associated service literature updates for vehicles built on and after September 16, 2019

Every Harley-Davidson Flhtp model year

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