ITI Trailers And Truck Bodies, Inc. (ITI) is recalling certain 2018-2019 HINO 268 and 338-based vehicles equipped with ASA Electronics Voyager back-up camera displays. The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Risk and remedy
Risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
ITI will work with ASA to notify the affected owners and will provide a harness relay capacitor module to correct the issue, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or ITI Trailers And Truck Bodies at 1-814-634-0080.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11000898This article will provide dealership technicians with information on how to open a tech assist case and discuss what is required when opening a Tech Assist Case.
11000897After connecting to a truck using DX3, it may be necessary to review or create a DX Diagnostic Report for review.
10231434DX3 vehicle speed and cruise settings. Tt-23-006
10184812The following is to inform you of the caption. This service data should be attached to the relevant pages of the workshop manuals for maintenance and to use for servicing. Hino 300 Series with Transmission (MZZ6F) From June 2011 production.
10184811The following is to inform you of the above caption. This service data should be attached to the relevant pages of the workshop manuals for maintenance and to use for servicing. HINO 300 series with engine. Hino 300 Series with Transmission (MYY5A) from June 2011 production.
10170197This SKU is a DEF Injector. The customer communication requested return of unsold inventory to inspect the sealing. The injector sealing may have an issue which will cause a slow leak. A slow leak of the DEF Injector can lead to crystal formation which can cause aftertreatment related fault codes and ECU driven engine derating.
10128686The incorrect date of manufacture may have been printed on the fuel tank label. If the date of manufacture is incorrect, the label information will not comply with FMCSA Regulation 49 CFR, 393.67. Month and Year format required for date of manufacture. The following procedure provides instruction for the inspection and or replacement of this label.
10125464All 16MY-18MY units that have been sold and are in service today will be addressed with a future campaign once the proper agencies have been notified and approval is received.
10125463Sa-17-030 18MY unsold units service campaign
10125462The engine ECU (Engine Control Unit) on all 2016MY-2018MY trucks contained in dealer inventory need to be reprogrammed prior to delivery. Subject vehicles contain an error in the DEF monitoring program. To eliminate this situation, it is necessary to reprogram the engine ECU with improved software prior to sale of the vehicle.
10125461The engine ECU (Engine Control Unit) on all 2016MY-2018MY trucks contained in dealer inventory need to be reprogrammed prior to delivery. Subject vehicles contain an error in the DEF monitoring program. To eliminate this situation, it is necessary to reprogram the engine ECU with improved software prior to sale of the vehicle.
10118109TT-15-016 The purpose of this publication is to communicate the standard measuring positions on the Hino chassis. In some cases, the customer may report a visual chassis posture concern where the chassis appears to be leaning more towards the driver side or passenger side. The following publication can be referenced to obtain the manufacture?s measurement positions and specifications. Should the truck not meet the specifications, you should consider the following potential causes noted in the inspection guideline section below.
1011810507 - 006 voltage drop test
10118099SB-13-009 This bulletin is to inform dealers and workshops of proper paint codes for all Hino models. ALL MODELS
10116009TT-17-009 Beginning with 2017 model year, all Hino vehicles are equipped with a particulate matter (PM) sensor near the exhaust exit. A ceramic sensing element is used in the PM sensor and can be damaged or broken if the sensor is dropped or impact occurs to the head of the sensor. If removal or replacement of the PM sensor is necessary, care should be taken with both the old and new sensors to prevent any damage or additional damage to the sensor. For warranty consideration, the PM sensor MUST be returned in the original box and the plastic protective cap installed. 2017 and 2018 model year Conventional trucks and COE (Cab Over Engine) trucks.
Every Hino 338 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.