2020 Hyundai Ioniq Plug-In Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Hyundai › Ioniq Plug-In Hybrid › 2020
These records cover every 2020 Hyundai Ioniq Plug-In Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
6 complaints2 involved a crash1 involved a fire1 injuries
What owners report most
Latest complaints
- Unknown or other
Backup camera quality has greatly degraded. Can barely make out what is behind you with camera. Afraid will hit something.
- Engine
The engine coolant can leak into the exhaust because air a known design flaw. When the the engine turns on after being in electric mode the coolant pump starts and pushes it out the exhaust causing a sudden over heating of the engine. This causes the car to stall and can be very dangerous at freeway speeds.
- Power train
When the engine is turned off, and the car is not in park, it rolls. When the engine is turned off the car should automatically switch to P to prevent it from rolling. Our car was left in R with the engine off. And instead of switching to P automatically, it just rolled away and hit the neighbors garage.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking · Service brakes
I leased the vehicle in 03-2021 and within the first year took the car back to the dealer 3 times for complaint on braking system. The brake pedal would loose pressure and stopping distance would extend further than anticipated. the dealer consistently told me that they could not duplicate the…
I leased the vehicle in 03-2021 and within the first year took the car back to the dealer 3 times for complaint on braking system. The brake pedal would loose pressure and stopping distance would extend further than anticipated. the dealer consistently told me that they could not duplicate the problem. now has gotten to the point that EBP light and HOLD light stay on steady and red Brake light flashes, due to this the smart cruise control and crash avoidance system become inoperable. Recently became aware that this issue is known to Hyundai and they have TSB for this issue, TSB # 23-BR-001H which describes the problem with rear caliper harness contamination with moisture. now that my vehicle has passed the 36K miles warranty, dealer wants to charge about $2000 for repairs. Currently have 39685 miles on the vehicle.
- Visibility/wiper
The display does not always show reverse camera when backing up. Not often, but does occur. I can use mirrors, etc. Annoying as it is a learned experience with this car, and when reverse camera is not operational it does limit view behind car due to design. I did capture video this time as it isn't first occurrence. I was in parking lot where I could do this without endangering anyone.
- Service brakes
I was driving on a 6 lane rd., nearing an intersection. I was in the middle lane, traffic on both sides of me. When I applied the brakes to stop the car, my brakes failed. I ended up hitting the car in front of me. I was lucky that we were all driving at a very slow speed an I did not have serious…
I was driving on a 6 lane rd., nearing an intersection. I was in the middle lane, traffic on both sides of me. When I applied the brakes to stop the car, my brakes failed. I ended up hitting the car in front of me. I was lucky that we were all driving at a very slow speed an I did not have serious injuries, just one week of neck and back pain. The brakes failing happened once before. My daughter was at an intersection with no traffic. The light changed to yellow. When she tried to apply the brakes, they failed and she had to go through the yellow light. When she tried out the brakes after that, they worked again. the car has only 973 miles on it. We had it only for 6 weeks as a new vehicle. The accident happened on july 15. Hyundai california headquarters called us on the 20TH of july. they claimed, we had contacted them, which IS not true.they requested that nothing be done on the car until they had a chance to inspect the car. Yesterday (8/12/20) they told us that it would take 6 to 8 weeks to repair the car. This IS fishy, the car wa in the chicago auto show and ended up at our dealer. I believe they sold us a beta model. But they will not admit to anything. We have never had headquarters of any car manufacturer getting involved after an accident. monday our car rental payn=ment by our insurance company will end and we will not have a car available. So far hyundai does not seem to care.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10251285This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
- 10247189This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
- 10240087This Service Information bulletin provides information on how to update the Apple Carplay software from Hyundais Navigation Updates page. The current version of Google Maps has 10 times the data transmission compared to the previous version. As a countermeasure, an update with a frame skip logic has been added to resolve the data congestion with Google Maps.
- 10235566Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
- 10235346When servicing any of the specified vehicles below with the corresponding DTCs, C2416, Motor Short or Open LH (EPB) or C2417 Motor Short or Open RH (EPB), follow the step-by-step procedures in this bulletin.
- 10230904This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
- 10217258Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.
- 10217251Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
- 10215599Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
- 10213725If you are servicing an applicable model with Hybrid Drive Motor (Traction Motor) improper operation or any DTC listed in the related shop manual, Motor Control System, refer to the shop manual for diagnosis. If the diagnosis indicates a faulty hybrid drive motor, refer to the Service Procedure and replace the hybrid drive motor.
- 10211680Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
- 10211678Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
- 10203272Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing
- 10191793This bulletin describes the procedure to update the EPB (Electronic Parking Brake) ECU to revise the logic of setting DTC C2416, Motor Short or Open LH (EPB) or C2417 Motor Short or Open RH (EPB) from vibrations while driving on certain roads.
- 10190044This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.
- 10190038This bulletin provides best practice recommendations when performing brake service procedures.
- 10189991When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message Phone Not Responding. Please reconnect it and try again will appear on the radio screen.
- 10189989This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
- 10185443When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message Phone Not Responding. Please reconnect it and try again will appear on the radio screen.
- 10183963This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
- 10183960This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the Tire Balance Data Sheet must be fully completed including imbalance and Road Force Variation (RFV) data. The Data Sheet can be found at the end of this bulletin.
- 10182327Certain 2020 MY Ioniq Plug-In (AE PHEV), Ioniq Hybrid (AE HEV), and 2020 - 2021 MY Sonata Hybrid (DN8 HEV) may exhibit a check engine light ON with a DTC P17A0 (Navigation Control Module). This bulletin describes the procedure to install an Audio Video Navigation (AVN) software update to address the condition stated above.
- 10182304This bulletin provides information and procedures for collecting OBD In Use Monitor Performance Ratio (IUMPR) data on certain 2019-2021MY vehicles at California dealers. This reporting is mandated by CARB (California Air Resources Board).
- 10181006This bulletin describes the procedure to replace the fuse cover that may be out of specification.
- 10180985Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.
- 10180981This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system as separate components.
- 10179246Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.
- 10179244This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system as separate components.
- 10178175This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes, or during normal driving operation.
- 10176182This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.
- 10176178This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.
- 10173530Electric Vehicle (EV) Battery Replacement Procedures. The following summarizes the procedure for EV battery replacement:
Every Hyundai Ioniq Plug-In Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.