2019 Indian Chieftain
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Indian › Chieftain › 2019
These records cover every 2019 Indian Chieftain. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2019 Indian Chieftain. Newest first.
Indian Motorcycle Company (Indian) is recalling certain 2019 Chieftain, Vintage, Roadmaster, Dark Horse, Springfield, and FTR1200 motorcycles. A 10A circuit breaker may be defective, tripping unexpectedly and causing a sudden loss of power and an engine stall.
Risk and remedy
Risk
An engine stall increases the risk of a crash.
Remedy
Indian will notify owners and provide a new 10A circuit breaker and installation instructions. Owners may choose to have the part installed at a dealership, free of charge. The recall began January 22, 2020. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-19-05.
Indian Motorcycle Company (Indian) is recalling certain 2014-2019 Chief, Chieftain, Roadmaster, and Springfield motorcycles. The gear position switch contacts may oxidize, causing the gear position display to inaccurately show that the motorcycle is in neutral when it is actually in gear.
Risk and remedy
Risk
If the transmission is not in neutral when the motorcycle is started, the motorcycle may move unexpectedly, increasing the risk of a crash.
Remedy
Dealers will replace the switch free of charge. Owner notification letters were mailed April 16, 2020. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-19-03.
Indian Motorcycle Company (Indian) is recalling certain 2019 Chieftain motorcycles. The tail lights may be too bright, exceeding the maximum light output allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Risk
Due to increased brightness, other drivers may have difficulties discerning the brake light from the tail light, and thus may be unaware that the motorcycle is braking, thereby increasing the risk of a crash.
Remedy
Indian will notify owners, and dealers will update the engine control module software to correct the rear tail light's intensity, free of charge. The recall began September 18, 2019. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-19-04.
Owner complaints
3 complaints1 involved a crash1 injuries
What owners report most
Latest complaints
- Power train
Reference 19V-776 recall campaign 2014-2019 Indian Motorcycle (111 c.I.) gear position switch. This switch was replaced under this recall in June 2020 at 250 miles. The same issue now is happening one year later at 15k miles. This fix from Indian was not effective.
- Engine
Multiple time after having recall for 10A circuit breaker done bike has died on the freeway at speed as if out of gas once I pull over and turn it off and back on bike acts fine as though nothing happened I have taken it to north count indian wher I bought it and since they couldn't get it to…
Multiple time after having recall for 10A circuit breaker done bike has died on the freeway at speed as if out of gas once I pull over and turn it off and back on bike acts fine as though nothing happened I have taken it to north count indian wher I bought it and since they couldn't get it to repeat they stated fine and blew it off but bike has done it 3 times since I got it back. This IS unacceptable as my life IS in danger on the freeway if the bike cuts off and I can get off I could be seriously hurt indian needs to fix this asap!
- Structure › Motorcycle › Kickstand/center stand
TL* the contact owns a 2019 indian chieftain. While riding 40 mph, the kickstand failed to retract when the motorcycle was started and placed into gear. The contact was unaware of the failure. While attempting to make a slight left turn, the kickstand dug into the roadway. As a result, the…
TL* the contact owns a 2019 indian chieftain. While riding 40 mph, the kickstand failed to retract when the motorcycle was started and placed into gear. The contact was unaware of the failure. While attempting to make a slight left turn, the kickstand dug into the roadway. As a result, the motorcycle flipped around 180 degrees, struck two mailboxes, drove through branches on a pine tree, and became entangled in a telephone pole. The contact was thrown from the motorcycle and sustained several bruises on the right elbow and contusions on the leg and elbows, which did not require medical attention. A police report was filed. The contact was able to ride the motorcycle away from the crash site. The motorcycle was taken to off road express (10320 wattsburg rd, erie, pa 16509, (814) 825-4747) to be inspected. The contact was informed by the dealer that they were awaiting guidance from the manufacturer on how to proceed. The manufacturer was notified of the failure. The approximate failure mileage was 6,519.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10209965Indian Motorcycle identified that on Indian Scout Models there is a potential for damage to occur to electrical hardware or the vehicle harness if the battery ground cable and ground joint is not connected properly. Damage can occur during procedures that require the battery cable to be disconnected or during battery removal and installation.
- 10208642Best practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain. The version has been translated into French.
- 10189626EFFECTIVE IMMEDIATELY: STOP SALE on affected motorcycle(s) identified in your inventory until further notice.
- 10189624Indian Motorcycle has determined that some 2014-2020 FullSize (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM), and Tire Pressure Monitor System (TPMS). Mentioned devices operate in restricted in Japan frequency of 433Hhz.
- 10189623Indian Motorcycle has determined that some 2014-2020 FullSize (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM), and Tire Pressure Monitor System (TPMS). Mentioned devices operate in restricted in Japan frequency of 433Hhz.
- 10185170This Team Tip has been released by Indian Motorcycle to provide information regarding odometer maintenance and address concerns about correct odometer value.
- 10183446Indian Motorcycle has identified a potential calibration issue affecting some 111/116 c.i. motorcycles. In some instances, the throttle twist grip and Electronic Throttle Control (ETC) position signals do not align with the predicted position within the ECM and set a P1530 fault (throttle plausibility). When active, the P1530 fault causes the motorcycle to operate in a reduced power (limp) mode.
- 10179206Digital Wrench version 4.0 is now available for download. Updating to version 4.0 is required to update the base Digital Wrench software version from 3.9 to 4.0 to allow for future MY19 vehicle support.
- 10179072At Polaris, we are committed to the safety of our customers and riders. Through product design, dedicated safety engineering, and increased consumer awareness, Polaris continues to work toward a safe riding experience and proper operation of our products. The following information can be used to help identify and report Product Safety Concerns.
- 10179071Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number requirement has been added to improve visibility to app downloads and usage.
- 10179070There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application.
- 10179069PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty PCDX.
- 10179068This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.
- 10178896Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch may cause a change in resistance values resulting in the rider display indicating an incorrect gear. Incorrect gear indication during start-up can increase the risk of a crash.
- 10178895Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch may cause a change in resistance values resulting in the rider display indicating an incorrect gear. Incorrect gear indication during start-up can increase the risk of a crash.
- 10178894Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch may cause a change in resistance values resulting in the rider display indicating an incorrect gear. Incorrect gear indication during start-up can increase the risk of a crash.
- 10178893Indian Motorcycle has identified a quality concern affecting some 20172019 full size motorcycles with chrome trim built from 7/18/2016 through 11/27/2018. The chrome trim strips applied to the front and rear fenders may exhibit a wrinkling finish shortly after installation.
- 10178866This Team Tip has been released to assist dealers when servicing vehicles that have, or are suspected to have, aftermarket (non-OEM) modifications. It is critical for expedient and accurate diagnosis of a motorcycle, to identify and disclose all existing modifications to Indian Technical Service. Use of aftermarket components can create operating characteristics and sensor feedback that do not align with factory parameters. These cases can send our technicians down the wrong path and result in longer diagnostic time and a poor customer experience.
- 10178865This Team Tip is designed to inform dealers about updated information regarding gear position switches for all 2014- 2019 Indian Motorcycle (111 c. i.) models. Updated information has been added to the Service Manual to provide dealers with clear direction on how to properly maintain and service gear position switches. We have also updated the maintenance interval chart to include the inspection and cleaning of the gear position switch at 10,000 mile intervals.
- 10178864Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map files may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of, and has practiced both update processes so they can provide a positive customer experience.
- 10178863Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map files may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of, and has practiced both update processes so they can provide a positive customer experience.
- 10178862Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map files may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of, and has practiced both update processes so they can provide a positive customer experience.
- 10178860Indian Motorcycle has identified several accessory related considerations affecting 2019 Indian Motorcycle models.
- 10178856The Purpose of this Team Tip is to call attention to the importance of keeping Ride Command software updated to utilize the continuous improvements being made.
- 10167641Updated information has been added to all Indian Motorcycle Service Manuals to provide dealers with clear directions when servicing the fuel system. Be sure to reference the applicable Service Manual for the most accurate information.
- 10167640This Team Tip identifies differences between crankcases used throughout Indian Motorcycle 111 C.I. engine production, and introduces a new service crankcase for 2014-2020 models.
Every Indian Chieftain model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.