2009 Infiniti G37

Owner complaints

What owners report most

1. Air bags88
2. Engine21
3. Unknown or other20
4. Power train18
5. Electrical system16
6. Seats13
7. Vehicle speed control9
8. Visibility/wiper6
9. Service brakes, hydraulic5
10. Structure5

Latest complaints

• Mar 5, 2026DC82,000 mi
  Air bags › Sensor › Occupant classification
  The contact owns a 2009 Infiniti G37. The contact stated that the air bag warning light was flashing, with the message "Passenger Air Bag Off 2” displayed on the instrument panel. The vehicle was taken to the dealer to be diagnosed; however, there was no electrical failure found with the POD…

  The contact owns a 2009 Infiniti G37. The contact stated that the air bag warning light was flashing, with the message "Passenger Air Bag Off 2” displayed on the instrument panel. The vehicle was taken to the dealer to be diagnosed; however, there was no electrical failure found with the POD sensors. The dealer stated that the air bag needed to be replaced. The contact researched and found information on the failure of the air bags. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

• Nov 14, 2025OH
  Unknown or other · Visibility/wiper
  Our 2009 Infiniti G37x has developed the dreaded sticky dash issue. The materials in the dashboard have broken down, as a result the dashboard has become VERY reflective. It creates a heavy glare on the windshield both day and night which affects our ability to see out of the windshield. The glare…

  Our 2009 Infiniti G37x has developed the dreaded sticky dash issue. The materials in the dashboard have broken down, as a result the dashboard has become VERY reflective. It creates a heavy glare on the windshield both day and night which affects our ability to see out of the windshield. The glare makes it very difficult to see a night when street lights and headlights reflect off of the dash. Thankfully there has been no accidents caused by this issue, but this greatly increases the risk of accident when driving this vehicle. This is a common issue among all vehicles from 2009. I had a similar issue with my 2009 Toyota Camry, the dashboard on that vehicle was replaced under recall. Infiniti should be forced to replace the dashboards in these vehicles due to the safety risk they pose. There was a class action lawsuit for owners in Florida to remedy this issue. I attached several pictures of the glare in both day and night conditions. This problem can be easily seen when sitting in the vehicle.

• Mar 7, 2025VA
  Suspension

  The dealership sold me a car with a rusted subframe without disclosing the condition of the subframe. The car will not pass inspection because of the subframe. I have had two independent inspection stations tell me this car is unsafe to drive. When I contacted the dealership about this, they said it was my problem, not theirs.

• Aug 30, 2024GA
  Air bags
  Light blinks for (no airbag on passenger side) working. Light also blinks on dashboard showing no airbags. My car has just over 76,000 miles with meticulous maintenance and no crashes, accidents or even bumps. There are countless complaints, inquiries and threads on the internet regarding the…

  Light blinks for (no airbag on passenger side) working. Light also blinks on dashboard showing no airbags. My car has just over 76,000 miles with meticulous maintenance and no crashes, accidents or even bumps. There are countless complaints, inquiries and threads on the internet regarding the above mentioned problem. I don't know if anyone has taken the time to make an official inquiry but it requires your scrutiny. The fix is a new seat and or an old one that the components still work. There are countless people drivng this vehicle without airbags. We need a fix that won't cost $10,000 (estimate from dealership). Also, where can one find a seat??? Inifinity needs to provide a fix that allows the airbags to function properly without the consumer having to find a new/used seat (and none are available nationwide). The modules are a mere $200 but integrating them into a seat is impossible, so the "fix" is a new seat. This problem exists as the cars age. I project that all inifinities with this style seat have, or are going to have, the same problem as they age. If not, what remedy did Infinity offer in its newer models, leaving the rest of us driving death traps, with no means or opportunity for safely find a "fix". Attached is a copy of the scan from an auto body delearship regarding the lights.

• Mar 9, 2024NY
  Air bags · Electrical system · Seats

  Front passenger air bag occupancy sensor failure. Sensor is located on front passages seat and activates or deactivates passenger air bags based on occupancy and or weight. The vehicle has less than 90,000 miles. Passenger airbag/seat belt warning lamp on. Passenger airbag off indicator light remain on even when passenger seated. Repair cost estimated over $5,000. Vehicle will not pass inspection.

• Dec 28, 2023TX
  Air bags · Electrical system · Seats
  I am the original owner of this 2009 G37 sedan with only 12K miles. This car has never been in an accident. It is perfectly maintained and sits in a garage 99% of the time. Last week the airbag light flashed on. The dealer said the error code was B1018 (Occupant Classification Sensor…

  I am the original owner of this 2009 G37 sedan with only 12K miles. This car has never been in an accident. It is perfectly maintained and sits in a garage 99% of the time. Last week the airbag light flashed on. The dealer said the error code was B1018 (Occupant Classification Sensor malfunction). The cost of the passenger seat cushion alone is $7,500. This problem was also found on the 2007 & 2008 G37 models and part of a NHTSA recall (#08V521000). I found this problem all over the internet and this NHTSA site for this model year G37. PLEASE INVESTIGATE THIS PROBLEM. Why isn't this part of the 2007/2008 recall when the sensor is bad in both instances?

• Nov 29, 2023CA
  Air bags

  The passenger airbag does not work. The light on the dashboard indicated it needed service. When I took it into the dealer, they said it was $7,000 to fix. (More than the car is worth for resale.) After some research, I’ve come across complaints about this on multiple sites & comment boards. This is a serious safety issue. I can no longer have passengers in my car (such as my children). Something has to be done.

• Sep 12, 2023PA
  Structure › Body › Roof and pillars

  Car is parked in open space. Rain occurs throughout the morning and rain water is in the passenger front floor dripping from the A Pillar.

• Jul 22, 2023GA
  Electrical system · Unknown or other

  When it rains heavy water gets inside the car on both the drivers side and passengers side leaving the floor extremely wet. It IS getting the wires wet. Many infiniti owners are experiencing the same thing and believe inifiniti needs to make a recall.

• Jun 14, 2023FL
  Air bags

  At only 35,500 miles on my 2009 G37 the Passenger Safety Air Bag sensor light continues to blink. Forums are filled with same 2009 passenger safety air bag sensor problems. Infiniti will not cover. Suggested repair is $6,050.00

• Apr 6, 2023TN
  Air bags
  This vehicle has been in our ownership since July 2011, making us the second owner. Currently there is approximately 92,219 miles on the car. The airbag light began blinking without any incident or accident. We took it to the local dealership this week. We were told the occupant sensor failure…

  This vehicle has been in our ownership since July 2011, making us the second owner. Currently there is approximately 92,219 miles on the car. The airbag light began blinking without any incident or accident. We took it to the local dealership this week. We were told the occupant sensor failure code B1018 was the issue. Per their words on our invoice "cannot get sensor from Infiniti. Will need seat bottom to correct the issue." The estimated price for this repair is $6,400. I noticed the same problem was reported in the 2007 and 2008 models, and these models were recalled. So now I have no airbag protection which makes this a safety issue. I have spoke with Infiniti corporate office regarding this issue without any assistance in resolving the problem. In my opinion this is a manufacturing defect just as it was in the 2007 and 2008 models, and should be recalled.

• Jan 3, 2023NC
  Air bags
  Single owner G37 sedan diagnosed with error code B1018 after reporting a flashing passenger air bag light that suddenly came on. Service provider unbolted seat, disconnected occupant sensor component, cleaned all connections, reconnected and secured so that connector couldn't move. Tried to erase…

  Single owner G37 sedan diagnosed with error code B1018 after reporting a flashing passenger air bag light that suddenly came on. Service provider unbolted seat, disconnected occupant sensor component, cleaned all connections, reconnected and secured so that connector couldn't move. Tried to erase code but unable to do do. Was told I would need a new bottom seat cushion and frame at a cost of approx $3-4k (not including labor). Advised to look at NHSTA for recall information for myself as technician indicated there is no recall for my vehicle. My prior car was a G37 sedan which did have a recall for the exact same issue and it's illogical that this one does not. In reviewing this site, more than 50% of the complaints for this vehicle are tied to the air bags and I stopped reading other complaints when the first five I read all had the exact same issue. Namely, that the light came on suddenly without cause and the only way to correct it, was to replace the seat and sensor. Personally, there is rarely a passenger in my car and the only logical conclusion is that this part is faulty and the original G37 issue was not corrected. Subjecting consumers to the significant repair expense and more importantly, the inherent safety issue a faulty air bag can create, the manufacturer ought to bear the responsibility to correct.

• Dec 12, 2022CA
  Electrical system · Engine · Power train
  I was driving at about 65 mph on the tail end of a roughly 2 hour trip. The car shut off on me completely. Fortunately there weren't many cars on the road, so I was able to force the steering wheel - since power steering went out as well, I needed to turn the wheel forcefully - to the shoulder. The…

  I was driving at about 65 mph on the tail end of a roughly 2 hour trip. The car shut off on me completely. Fortunately there weren't many cars on the road, so I was able to force the steering wheel - since power steering went out as well, I needed to turn the wheel forcefully - to the shoulder. The brakes worked ok, but not well, again because the engine shut off, so I was forcing the brakes and they took a lot longer to work than normally. Had there been normal to heavy traffic, I'd definitely have been in a very bad crash. The vehicle is available for inspection if needed. This is the second time this situation has occurred to me in this vehicle. There was no warning lamp, message, or symptom prior to or after the incident. A dealer, manufacturer, police, insurance, nor anyone else has inspected or reproduced the problem. Various Infiniti online forums reference the same issue.

• Nov 15, 2022CA
  Air bags
  My dad gifted his 2009 infinity G37, which he purchased new, to my daughter. it has ~50,000 miles. One week into driving the car the air bag sign started flashing. Diagnosis indicated a B1018 error. Infinity of Escondido confirmed a failed OCS sensor for front passenger seat. Replacement cost…

  My dad gifted his 2009 infinity G37, which he purchased new, to my daughter. it has ~50,000 miles. One week into driving the car the air bag sign started flashing. Diagnosis indicated a B1018 error. Infinity of Escondido confirmed a failed OCS sensor for front passenger seat. Replacement cost: part $4100 bottom cushion with frame + $650 labor. Since the car has been hardly driven since originally purchased by my dad, it is clearly a case of a defective sensor, also considering that infinity G37 2007 & 2008 model years have been recalled for the same issue (recall # 08V521000). The entire airbag system in the car has been disabled due to this faulty sensor - this should fall under federal safety mandate and Infinity is refusing to assist. Called their consumer affairs department with case elevated to regional manager (case # [XXX]) making a request to at least meet me halfway through cost of parts - Their answer is sorry "NO". such complaints are prevalent across the internet with stories similar to mine and Infinity is not taking responsibility. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• Jul 20, 2022NC125,000 mi
  Visibility › Sun/moon roof assembly

  The contact owns a 2009 Infiniti G37. The contact stated that the sunroof drain was clogged, allowing water to enter the vehicle causing electrical system failure. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 125,000.

• Apr 26, 2022FL
  Air bags
  On my 2009 Infiniti g37, the supplemental airbag warning light keeps flashing. I was told by the dealer that the problem is the sensors in the seat cushion and the cost of fixing it is $7,050.00. I asked if that was a common problem and they said yes. This light just start flashing one day without…

  On my 2009 Infiniti g37, the supplemental airbag warning light keeps flashing. I was told by the dealer that the problem is the sensors in the seat cushion and the cost of fixing it is $7,050.00. I asked if that was a common problem and they said yes. This light just start flashing one day without any apparent cause. My issue is that there should be a recall on this since this affects so many of the Infiniti g series. This is a problem that so many owners face and it is not caused by wear and tear or accident or any disturbance whatsoever. In my case, my right front seat is seldom used. I searched the internet and visited the infiniti forums and well as facebook and other platforms and the number of infiniti owners with this woe are many. I honestly think this happens due to some manufacturers defect and if there is an accident, the appropriate airbags may not deploy so this is a potentially dangerous situation. Infiniti needs to issue a recall for this item.

• Mar 13, 2022NC
  Air bags
  A recall was issued for a faulty passenger side airbag sensor on the Infinity G37 model year 2007 -2008 (08V521000). I own a 2009 G37 and it would appear this car is experiencing the same safety issue. The airbag off light for the front passenger seat remains illuminated even with a 200 pound…

  A recall was issued for a faulty passenger side airbag sensor on the Infinity G37 model year 2007 -2008 (08V521000). I own a 2009 G37 and it would appear this car is experiencing the same safety issue. The airbag off light for the front passenger seat remains illuminated even with a 200 pound adult seated in it. I also have a constantly flashing airbag warning that is displayed on the dashboard. I am extremely concerned that should my vehicle be involved in a crash, passenger side airbag will not deploy even though there is someone seated in that seat. Infiniti has stated that to repair this issue will cost over $5000 which is nearly the entire value of the car. This recall should be extended to additional model years of the G37.

• Mar 10, 2022IL53,000 mi
  Air bags
  The contact owns a 2009 Infiniti G37. The contact stated that the passenger’s side air bag warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the seat needed to be replaced. The passenger’s side seat wiring and sensor were faulty. The local…

  The contact owns a 2009 Infiniti G37. The contact stated that the passenger’s side air bag warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the seat needed to be replaced. The passenger’s side seat wiring and sensor were faulty. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 53,000. The consumer stated he has taken is vehicle to the dealer and filed a complaint with Infiniti and both parties are stating there is nothing that they can do.

• Feb 4, 2022OH
  Air bags · Seats
  Car got a flashing airbag light after battery replacement. Reset multiple times just for light to come back. Took to Mears Nissan dealership for diagnosis. Diagnosed with bad occupant detection sensor. Dealership quoted me $4,500 for part without labor. Perfectly good car no longer has operating…

  Car got a flashing airbag light after battery replacement. Reset multiple times just for light to come back. Took to Mears Nissan dealership for diagnosis. Diagnosed with bad occupant detection sensor. Dealership quoted me $4,500 for part without labor. Perfectly good car no longer has operating airbags, my personal safety is now at risk because the cost of repair is greater than the cars value, and the part is on back order for an extended unknown period of time. Vehicle is available for inspection. No other lights at time of incident.

• Nov 15, 2021GA100,000 mi
  Air bags
  The contact owns a 2009 Infiniti G37. The contact stated while driving at an undisclosed speed, the airbag warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the passenger’s side airbag sensor was damaged and needed to be replaced.…

  The contact owns a 2009 Infiniti G37. The contact stated while driving at an undisclosed speed, the airbag warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the passenger’s side airbag sensor was damaged and needed to be replaced. The contact was informed that the part to fix the vehicle was no longer being manufactured. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage is approximately 100,000.

• Oct 28, 2021MDCrash
  Engine · Power train
  My car was slowing down and jerked in and out of first gear ive been having this problem for motnths I looked on infiniti forum and seen itb12-027d and infiniti will not fix my car I almost hit someone car due to the car driving really weird ! And swerved and hit a curb instead this IS ridiculous…

  My car was slowing down and jerked in and out of first gear ive been having this problem for motnths I looked on infiniti forum and seen itb12-027d and infiniti will not fix my car I almost hit someone car due to the car driving really weird ! And swerved and hit a curb instead this IS ridiculous im also reporting this to the bbb as well because plenty of people are reporting this as an issue with this years transmission and engine and they arent doing anything to fix it but throw prices at their customers for the to fix tehe problem themselves

• Oct 1, 2021TX
  Air bags · Seats

  In 2018 dash and passenger airbag light illuminated. Took it to dealer and was told that occupancy sensor in passenger seat needed to be replaced. In 2021 dash airbag light flashing and passenger airbag light off illuminated. Code determined occupancy sensor. Cost to repair basic car safety feature $7000.00 which is prohibitive.

• Apr 18, 2021CA
  Air bags

  The airbag warning light IS flashing on my - I took it to the dealer and ask them to investigate or if there was a recall I'm concerned that the airbag IS in default they claimed there was no recall and that it would cost me lot of money for them to fix it .its still flashing and that was about a yr ago dealer should have record kerney mesa inf san diego

• Apr 17, 2021TX50,575 mi
  Air bags

  The passenger seat occupant sensor IS not working

• Mar 7, 2021TX90,000 mi
  Suspension
  My infiniti sustained front subframe damage from road debris on sept 27, 2020.upon inspection I saw the damage and filed a claim with allstate insurance (claim #060646535) on nov 11, 2020. During the claim allstate refused to pay for a new front suspension member (infinity part number 54401-jk00b)…

  My infiniti sustained front subframe damage from road debris on sept 27, 2020.upon inspection I saw the damage and filed a claim with allstate insurance (claim #060646535) on nov 11, 2020. During the claim allstate refused to pay for a new front suspension member (infinity part number 54401-jk00b) and demanded a used part, taken off a salvaged "junk yard" car be used. I inquired about the testing done to confirm structural integrity of the "recycled" part and found only a cursory visual inspection was done. Because allstate would not pay for a new part I could not get the car repaired at the dealer as the dealer only puts new parts on cars. So I took the car to caliber collision, 1203 ave k, plano, texas 75074. Caliber was able to "work the system" to get allstate to pay for a new part. My understanding IS body shops deliberatly purchase used parts for a low quality supplier then reject the part and then allstate allows a new part to be purchased. Just a little "fooling" the insurance company. So compliant #1 IS why allstate IS allowed to put untested major structural parts from junk yard cars onto cars on us highways. This IS similar to the state farm bonding vs. Spot welding repair done on car roofs which caused injury and a major lawsuit. My compaint #2 IS that caliber re-used the single use "crush nuts" which secure the suspension to the unibody despite being shown that infinity lists these as 1 time use parts which must be replaced. I found this out was was told that if I purchased the nuts I would be reimbursed and if I installed them myself my warranty we remain in force. Now I cannot get caliber to reimburse me the $17.28 for the new crush nuts. How can body shops be allowed to not follow auto manufactures safety driven requirements and re-use crush nuts that are one time use only. Another major safety concern on the same repair.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11002539INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11002537CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001653CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001182WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001179REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001177WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233614CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233611ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232646REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232645WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232644WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10222705CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10208936DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10208930CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10207844CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10199137CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10192822SERVICE INFORMATION Replacement 5-speed rear wheel drive Automatic Transmission (A/T) assemblies and replacement control valves (valve bodies) now come with blank Transmission Control Modules (TCMs). Blank TCMs come without software and must be programmed (not reprogrammed) and then configured after they are installed. When ordering a replacement A/T or control valve, use the Infiniti electronic parts information systems to obtain the correct software program part number See this bulletin for further detail.
• 10192819IF YOU CONFIRM: There is a squeak, rattle, buzz, or rubbing type noise coming from the retractable hard top and/or trunk area while driving. - See page 2 and 3 for specific locations and types of noises. ACTION: Refer to the Repair Overview on page 2 and 3. See this bulletin for further detail.
• 10192806IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
• 10192802SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this bulletin for further detail.
• 10192788SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
• 10192728SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
• 10192693SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulleitn for further details.
• 10192639SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
• 10192616SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
• 10192598SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer are capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
• 10192589SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for emissions soon after ECM reprogramming. See this bulletin for further detail.
• 10192578SERVICE INFORMATION All parts listed in this bulletin's table are currently on parts restriction. If any of these parts are needed for any reason, order the part(s) using the order form in this bulletin. See this bulletin for further detail.
• 10192569SERVICE INFORMATION The Body Control Module (BCM) for the Applied Vehicles in this bulletin is now shipped as a blank unit. As with previous BCM replacements, when a blank unit is installed, the configuration process must be performed. See this bulletin for further detail.
• 10192533SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain,iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.
• 10192531IF YOU CONFIRM: The clutch pedal on an applied vehicle does not return to its normal (rested) position after being depressed to the floor OR the customer states the clutch pedal on an applied vehicle does not return to its normal (rested) position after being depressed to the floor AND there are no leaks in the clutch hydraulic system. ACTION: Flush (remove) ALL existing clutch hydraulic system fluid, and refill with GT-R R35 Special Brake Fluid (see PARTS INFORMATION). - Use the SERVICE PROCEDURE in this bulletin for proper flush and refill procedure. See this bulletin for further detail.
• 10192514SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
• 10192511SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.
• 10192505SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.
• 10192475SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.
• 10192401SERVICE INFORMATION If the battery becomes disconnected or discharged while the retractable hard top is in any position other than fully closed or fully retracted, the retractable hard top control may stop operating and the following DTCs will be stored: B1707 and B1708. Other retractable hard top related DTCs may also be found stored. To restore operation: (1) close the roof fully manually; (2) erase the DTC(s); and (3) perform hard top control unit initialization. This bulletin provides the procedures to restore retractable hard top control operation. See this bulletin for further detail.
• 10192396SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.
• 10192357SERVICE INFORMATION If the hydraulic unit assembly (pump assembly) needs to be tested for any reason, the convertible top should not sink or drop further than 250 mm (9.84 inches) within one (1) minute or less when opened as shown in Figure 1. - If the convertible top sinks further than 250 mm (9.84 inches) within one (1) minute or less - the pump assembly needs to be replaced. - If the convertible top does not sink further than 250 mm (9.84 inches) within one (1) minute or less - the pump assembly is OK. NOTE: This instruction supersedes the previous 15 mm measurement threshold specified in SIR video # 165. CAUTION: The convertible top should only be partially opened for service and should not be left in this position as damage may result. See this bulletin for further detail.
• 10192345SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use this service bulletin to help make a more accurate diagnosis of the steering rack. - Go to Power Steering Gear Inspection starting on page 2. See this bulletin for further detail.
• 10192314SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.

Every Infiniti G37 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.