2013 International Terrastar
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2013 International Terrastar. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2013 International Terrastar. Newest first.
Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a…
Risk and remedy
Risk
If the LPM overheats and fails, there is an increased risk of a fire.
Remedy
Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15509.
Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engines. In the affected vehicles, the Engine Warning Protection…
Risk and remedy
Risk
If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.
Remedy
Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's recall number for this campaign is 14505.
Matthews Specialty Vehicles is recalling one model year 2013 Freightliner XCR bus manufactured June 27, 2013; and one model year 2000 Thomas Built FE bus manufactured April 15, 2013; and model year 2013 International TerraStar buses manufactured June 12, 2013; and one model year 2011 Thomas Built CHSU/Mickey bus manufactured April 24, 2013. Due to a design…
Risk and remedy
Risk
If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy
Matthews Specialty Vehicles will notify the owner and Dometic staff will replace the affected motor with one of a different design. The recall began on August 13, 2013. Owners may contact Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR…
Risk and remedy
Risk
If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
Remedy
Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.
Owner complaints
2 complaints
Latest complaints
- Service brakes
Brakes failed (hole) from rubbing on body of truck. Local international dealership has not repaired they state they cannot find replacement brake line. *tr
- Service brakes
Brake line failed (hole) from rubbing on battery cable. Local international dealership repaired. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010428This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
- 10251414Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
- 10251409Suggested alignment target values when performing a vehicle axle alignment.
- 10246231J1939 Data Link Source Address Information
- 10243610How to request a horsepower quote; all International and Cummins engines
- 10243601Cummins B6.7 Grid Heater Relay
- 10243596General Wheel Speed Sensor Troubleshooting
- 10243595Diagnosis of chassis wander complaints.
- 10241555J1939 Data Link Source Address Information
- 10241554J1939 Data Link Troubleshooting
- 10234000Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
- 10227455J1939 Data link source address information
- 10222490Pico Scope CCOS (Crankcase Separator Test)
- 10219330PicoScope Test One Channel RCT
- 10219328PicoScope Wheel Speed Sensor Test
- 10219325PicoScope Test Resistance and Ohmmeter
- 10219319PicoScope Test for Datalink (CAN) Health Shorts & opens
- 10219314PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
- 10219308PicoScope Test 12V Electrical Noise Detection
- 10219307PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
- 10209487Calculating pulses per mile (speedometer setting); only models equipped with International engines
- 10208431J1939 Data Link Source Address Information
- 10204139Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
- 10204137J1939 Data Link Troubleshooting
- 10201758Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
- 10200831Cab water leak troubleshooting tips
- 10199915General wheel speed sensor troubleshooting
- 10198708Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
- 10181960Cab Lean Concern
- 10179294Driveline Information Center and Troubleshooting Procedures
- 10179289Repair Procedures for Vehicles Struck by Lightning
- 10177096A/C Refrigerant and Oil Capacities
- 10173025Cleaning and Disinfecting Trucks and Buses
- 10172045J1939 Data Link Troubleshooting
- 10167661Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
- 10167657How To Get A Helios Capture; only 1939 and 1708 multiplexed buses and trucks
- 10167631Interior door handle seal
- 10167625TerraStar Transmission Shift Cable Routing
- 10167203Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
- 10167202NEW Ultrasonic DEF Head Unit; All SCR vehicles
Every International Terrastar model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.