2004 Isuzu Ascender
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Isuzu › Ascender › 2004
These records cover every 2004 Isuzu Ascender. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2004 Isuzu Ascender. Newest first.
On certain trucks and sport utility vehicles, the driver wishing to signal a turn by moving the directional signal lever, (up or down) may cause the front marker/turn lights and rear turn lights to flash in a manner similar to hazard warning, rather than flashing on the desired side only.
Risk and remedy
Risk
The driver may not be able to clearly signal their intentions to turn, change travel lanes, or potentially warn others of an impaired vehicle operating condition increasing the risk of a crash.
Remedy
Dealers will replace the suspect flasher modules with a new flasher module designed with sealed relays and more durable contact material inside of the relays free of charge. the recall began on august 4, 2005. isuzu began mailing owner letters on august 4, 2005. owners may contact chevrolet at 1-800-630-2438, GMC at 1-866-996-9463, isuzu at 1-800-255-6727, buick at 1-866-608-8080, and oldsmobile at 1-800-630-6537.
Owner complaints
64 complaints2 involved a fire
What owners report most
Latest complaints
- Electrical system
The gauge cluster IS malfunctioning
- Exterior lighting
The low beams on my headlights will go out without warning while driving at night. My daytime running lights also will turn off without warning and turn back on but this IS not as much of a safety issue as when it happens during nighttime driving. Sometimes my headlights will not work from the…
The low beams on my headlights will go out without warning while driving at night. My daytime running lights also will turn off without warning and turn back on but this IS not as much of a safety issue as when it happens during nighttime driving. Sometimes my headlights will not work from the moment I start my car but most of the time they shut off during driving. I can switch the headlights to high beams and they typically work fine. Only once have I had both high and low beams out at the same time. When that happened I parked my car and let it sit. When I started my car after about 30 min to an hour both high and low beams were working again. my headlights will go out while I'm driving in the city, in the countryside, on the highway or on residential streets, after driving for a while or even when I first start my vehicle after it had been sitting for several hours. The reason for my headlights spontaneously going out IS unknown. The part that causing the problem IS unknown. It does, however, seem to be very similar to issues that has caused gm to do a recall on other gm vehicles which includes 2006-2009 (?) isuzu ascenders but does not include my 2004 isuzu ascender. The first time that I experienced this was back in january 2017. The last time that I experienced this was last night, may 4, 2017.
- Engine
TL* the contact owns a 2004 isuzu ascender. While driving approximately 60 mph, the vehicle decelerated without warning. The failure occurred numerous times. The vehicle was taken to an independent mechanic where it was diagnosed that the bank one sensor was running rich and the bank two sensor was…
TL* the contact owns a 2004 isuzu ascender. While driving approximately 60 mph, the vehicle decelerated without warning. The failure occurred numerous times. The vehicle was taken to an independent mechanic where it was diagnosed that the bank one sensor was running rich and the bank two sensor was running lean. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000.
- Fuel/propulsion system
Recall has been issued on faulty gas tank. Had car inspected by isuzu facility 2/4/16 and new part(s) ordered. cannot get any information as to when part will be in and my car repaired. In the meantime, driving with faulty, gas-leaking, probably dangerous car. Gm apparently not communicating with isuzu and parts not getting produced.
- Electrical system · Service brakes
While driving my cars brakelight came on and the car started to accelerate faster and faster. Pullled over as soon as I could and stopped the car and turned the engine off. The check gauges warning light comes on even when the car IS sitting idle or when I pull up and stop at a red light it comes on.
- Fuel/propulsion system
Fuel tank has leaking seals, which IS causing fuel to leak and the smell of fuel into cabin area of vehicle and vehicle rejected during state inspection. part not available until after may.took it to repair facility, was told it was unsafe to drive then was told to come pick up the vehicle. isuzu unwilling to offer any assistance
- Electrical system · Power train
TL* the contact owns a 2004 isuzu ascender. After stopping the vehicle, the contact was unable to shift gears and the ignition key failed to remove from the ignition. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.
- Electrical system · Steering
Had auto towed to midas after inability to start, attempted jump start, unsuccessful. Battery replaced on 12/28/15. Drove auto next several days and on 12/30/15 drove to pick up my husband, shut off car in park. Unable to start vehicle again, keys could not be removed. Keys were in lock position…
Had auto towed to midas after inability to start, attempted jump start, unsuccessful. Battery replaced on 12/28/15. Drove auto next several days and on 12/30/15 drove to pick up my husband, shut off car in park. Unable to start vehicle again, keys could not be removed. Keys were in lock position in battery mode, able to turn to engine on but not turnover. Battery running all lights. Had auto towed again to midas but unable to diagnose. Spoke with auto shop and given this info to check recall for this vehicle. Vin [xxx]. 2004 isuzu ascender. Will require another tow to different facility for diagnostics plus more fees for repairs,towing. Auto was in park on side street 4PM 12/30/15 after driving vehicle all day. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Electrical system · Structure › Body
Car paid IS pilling off we paint this car 3 times and a thoses the samething all clear paint whit in 3-5 month start to come off can any body tell me IS gm had a recal for this
- Electrical system · Engine · Exterior lighting
Cluster panel does not work. The low beam lights have stopped working regularly whether stationary or driving.. They work intermittently causing the use of high beams. It has become a night time driving safety issue. Car will turn off in the middle of driving causing my daughter to have to pull over for safety.
- Electrical system · Exterior lighting
Vehicle headlights work very erratically both when vehicle IS parked or in motion. Low-beam lights will go off on a moment's notice and only high-beam lights will work. More recently, even the high-bean lights have been acting up and turning off. Headlights sockets were replaced at some point but problem persists. This condition IS extremely dangerous, especially when driving at night and all the headlights go out.
- Fuel/propulsion system · Unknown or other
My transmission has had to be fix 3 times 2 of those time me and my 5 children where driving on the freeway and my car stopped picking up speed and we had to pull to the side of the rode. My back vents for my a/c do not work, the back door opens all the time one time it opened and all our groceries…
My transmission has had to be fix 3 times 2 of those time me and my 5 children where driving on the freeway and my car stopped picking up speed and we had to pull to the side of the rode. My back vents for my a/c do not work, the back door opens all the time one time it opened and all our groceries fell out and when I try to pump gas into my car it would take forever the pump would stop like it was full but now it just spills out and my car smells like gas so bad on the inside I can't even drive it anymore. It's one thing after another and I have only had this car for 2 years and it's one thing after another.
- Latches/locks/linkages › Doors › Latch
TL* the contact owns a 2004 isuzu ascender. While attempting to close the rear passenger side door, the door would not properly latch and close. The contact stated that the rear driver side door failed to latch properly intermittently. The contact stated that it would take several attempts to…
TL* the contact owns a 2004 isuzu ascender. While attempting to close the rear passenger side door, the door would not properly latch and close. The contact stated that the rear driver side door failed to latch properly intermittently. The contact stated that it would take several attempts to successfully latch and close the door. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000.
- Electrical system · Structure › Body › Door · Visibility › Windshield
TL* the contact owns a 2004 isuzu ascender. The contact stated that the gauges and lights illuminated on the instrument panel. The dealer stated that the instrument cluster needed to be replaced. The contact also noticed smoke and flames coming from the control panel of the arm rest on the front…
TL* the contact owns a 2004 isuzu ascender. The contact stated that the gauges and lights illuminated on the instrument panel. The dealer stated that the instrument cluster needed to be replaced. The contact also noticed smoke and flames coming from the control panel of the arm rest on the front driver side door. The contact was able to extinguish the fire. The manufacturer stated that the vehicle was not included in nhtsa campaign number: 05v035000 (visibility) even though the windshield of the vehicle had shifted. The vehicle was not repaired. The failure mileage was 80,000.
- Exterior lighting
While my wife was driving the vehicle both lowbeam headlights just went out. she was forced to drive with highbeams to get home. after replacing both lights and checking all fuses I am at a loss of what the problem IS. we cannot drive this vehicle at night due to safety concerns. *tr
- Electrical system · Electrical system › Instrument cluster/panel
TL* the contact owns a 2004 isuzu ascender. The contact stated that while driving approximately 45 mph, the entire instrument panel went dark. After twenty minutes, it resumed normal function. The contact mentioned that the problem had recurred twice. The vehicle was not diagnosed or repaired. The vin was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
- Electrical system
TL* the contact owns a 2004 isuzu ascender. The contact stated while driving approximately 5 mph, the engine stalled with the warning indicator illuminated. The vehicle restarted and resumed in operation. The vehicle was taken to an authorized dealer four separate occasions where the ignition switch was replaced each time. The manufacturer was notified of the problem. The approximate failure mileage was 30,000. *tr
- Fuel/propulsion system
My car has smelled of gas and I have been told there IS a fracture in my fuel tank inlet check valve. this has been a problem with the 7 passenger ascender but they are doing nothing with the 5 passenger ascender though it IS the exact same part that IS faulty. I have contacted isuzu and am…
My car has smelled of gas and I have been told there IS a fracture in my fuel tank inlet check valve. this has been a problem with the 7 passenger ascender but they are doing nothing with the 5 passenger ascender though it IS the exact same part that IS faulty. I have contacted isuzu and am taking into their service center but I want this complaint on record in case something should happen such as my car exploding. The fumes inside the car are so noxious they are making me sick and I have to drive with the windows down. *tr
- Electrical system
TL* the contact owns a 2004 isuzu ascender. The contact stated that the driver's side door control failed. The vehicle was taken to the dealer, who diagnosed that the driver's side door control module exhibited a short and as a result, would need to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 88,000.
- Electrical system · Service brakes, hydraulic
ABS and brake warning lights and warning chime comes on every time we drive the car. the chime will go off after about 15 sec. Of chiming. lights and warning on the "readout" stay on. our mechanic said its the ABS module and gm doesn't have any. they have been on backorder for at least 8…
ABS and brake warning lights and warning chime comes on every time we drive the car. the chime will go off after about 15 sec. Of chiming. lights and warning on the "readout" stay on. our mechanic said its the ABS module and gm doesn't have any. they have been on backorder for at least 8 months. he said it's a problem with "like" gm vehicles also. this IS a safety hazard. don't know to take it seriously or not. don't know if our brakes are going to work. We need this fixed and we can't even get a part. help!! *tr
- Electrical system · Fuel/propulsion system
Had check engine light come on and had checked out. Code brought up said gas cap problem. Replaced gas cap and went away for a week. Had problem come back and asked mechanic and said it was a common problem on these vehicles. Mechanic also said it could be connection to fuel tank from gas fill…
Had check engine light come on and had checked out. Code brought up said gas cap problem. Replaced gas cap and went away for a week. Had problem come back and asked mechanic and said it was a common problem on these vehicles. Mechanic also said it could be connection to fuel tank from gas fill tube. Had checked out and was ok. Put on new gas cap again and went away for another week and came back. Done with it. Tired of putting money into a problem that won't go away. *tr
- Electrical system › Instrument cluster/panel
Speedometer showing different speed than actual. Car will show it IS going 50 mph and will be actually going 60mph. Car will show going 45mph and will be going around 56mph. Took to mechanic and he said was probably stepper motor. Estimated cost to fix IS $365.00. 2ND problem I've had with dash!! *tr
- Electrical system · Fuel/propulsion system
There has been ungoing electrical issues since buying this vehicle new. the headlights have stopped working and there IS an intermittent problem with the lights and the internal chime. Sometimes the lights don't come on or the chimes can not be heard and then it IS working properly again. The…
There has been ungoing electrical issues since buying this vehicle new. the headlights have stopped working and there IS an intermittent problem with the lights and the internal chime. Sometimes the lights don't come on or the chimes can not be heard and then it IS working properly again. The engine in the vehicle ihad to be orepalced just before it went to 60000 miles so, it has an 2005 engine. This engine has a hard revv when shifting gears. There are gas fumes coming into the cabin. The vehicle has been taken to the mechanic several times and they have not been able to find the leak. I don't live in the salt belt area. I live in northern fl and this IS not the only place that the vehicle has been, but it has not been where there are salted roads like the nort east and midatlantic. Request your assistance. *tr
- Fuel system, gasoline
I have a 2004 isuzu ascender. My check engine light came on so I took it to a dealer to have it checked out. I was told that the car had a fuel thank inlet fracture. A service bulletin was released but no recall. I bought this car brand new, it will cost me $2178.33 +tax to have it repaired.after…
I have a 2004 isuzu ascender. My check engine light came on so I took it to a dealer to have it checked out. I was told that the car had a fuel thank inlet fracture. A service bulletin was released but no recall. I bought this car brand new, it will cost me $2178.33 +tax to have it repaired.after doing some research I have found other owners with the same problem. I think that something should b done about this. I contacted an authorized dealer and my car IS not in the recall models. I think that this a manufacture' problem and it should be taken care of beofre something serious happens
- Fuel/propulsion system
Continuous gas smell in and around automobile when starting the engine. engine light came on in jan 2013 although the smell has been present for many years. took auto to repair shop and discovered that their was a sizeable crack at the opening of the gas tank. around 1,500 dollars later a new…
Continuous gas smell in and around automobile when starting the engine. engine light came on in jan 2013 although the smell has been present for many years. took auto to repair shop and discovered that their was a sizeable crack at the opening of the gas tank. around 1,500 dollars later a new gas tank, new fuel pump assembly, I find it hard to believe there IS no recall on this part from gm, especially since searching the internet and discovering how many have reported this same exact issue and the scary thought that the car could have blown up and any time. a class action suit needs to be filed against gm. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of Headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy…
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
- Fuel pump module leaks gasoline
During the course of this ea investigation, odi observed that the majority of the complaints (88%) and warranty claims (94%) were reported for vehicles that are registered for use in the salt belt region of the us.this area includes 20 states in the northeast, mid atlantic and the midwest regions and the district of…
During the course of this ea investigation, odi observed that the majority of the complaints (88%) and warranty claims (94%) were reported for vehicles that are registered for use in the salt belt region of the us.this area includes 20 states in the northeast, mid atlantic and the midwest regions and the district of columbia.consumers in the salt belt region reported to odi that they could smell fuel vapors in their vehicles while driving.upon further examination of their vehicles, they discovered that fuel vapors were coming out of the top of the fuel tank. This condition IS caused by corrosion of the return and sender lines of the fuel pump module.water and road salt collect on top of the fuel pump leading to small pinholes appearing on the fuel lines.fuel may leak and collect on top of the module and/or spill onto the ground.the data evaluated under this investigation reflect a relatively low frequency of occurrence that largely arises in salt belt states.gm has extended the warranty on the subject component to ten years or 120,000 miles.further use of agency resources does not appear to be warranted at this time; accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.for additional information select document search.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10237146This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.
- 10218932Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form
- 10218927Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.
- 10217004The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.
- 10217001The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.
- 10212625This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10176607This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10154566This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
- 10154552This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
- 10154306This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
- 10154299This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10151868This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
- 10141371This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
- 10137901This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
- 10135337This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
- 10135322This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
- 10126285This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
- 10125956This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.
- 10125953This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
- 10125106This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
- 10118233This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
- 10115143This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
- 10114894This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10114474This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
- 10114470This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
- 10114431This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
- 10114408This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
- 10114352This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 10114343This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
- 10114342This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
- 10112664This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
- 10112641This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
- 10112607This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
- 10112600This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the backlash it should be set between 0.003? to 0.005? on a new ring and pinion for any American Axle Manufacturing application. The ring and pinion can be reused or adjusted if the mileage is less than 500 miles, if not used for towing. Technician should be advised that a ?roller coaster? or ?hourglass? pattern on the bearings may be normal up to 10,000 miles and possibly longer. With a mis-machined housing you may get a heel pattern on both sides of the gear teeth at build up can generally be corrected with backlash adjustments. When setting up an 8.6? axle with a 5 cut gear set is to use a 0.035? pinion shim and set backlash to 0.004?. When using the newer 2 cut gear set also use a 0.035? pinion shim and still set backlash to 0.004?. To set the gear pattern use backlash to adjust the pattern heel to toe. Use the pinion shim to adjust the height of the pattern. The proper drive pinion bearing pre-load is from 15 - 30 inch pounds with new bearings. The total torque to turn after the differential case is installed should increase 5 - 10 inch pounds at the pinion. A new pinion nut must be used whenever the old one is removed. The axle shaft end play specification is 0.012? per side and the radial specification is 0.002? - 0.003?. Technician should be advised that synthetic lube can be used in all new American Axle Manufacturing axle assemblies. The new pinion seal for the 8.6? axle assembly is a two piece design.
- 10112560This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
- 10112528This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
- 10112331This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
- 10112251This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
- 10112160This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
- 10112144This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
Every Isuzu Ascender model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.