2006 Isuzu Ascender
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2006 Isuzu Ascender. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2006 Isuzu Ascender. Newest first.
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the…
Risk and remedy
Risk
Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy
GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
General Motors LLC (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door master power window switch module, causing corrosion that could result in a short in the circuit board. A…
Risk and remedy
Risk
A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Remedy
GM will notify owners, and dealers will inspect the part number on the door module, and install a new door module if necessary, free of charge. Parts for the remedy are not currently available. An interim letter was mailed to owners in August 2014. A second owner letter will be mailed when parts are available. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), 1-800-462-8782 (GMC), 1-800-955-9007 (SAAB), and 1-800-255-6727 (Isuzu). GM's number for this recall is 14309. NOTE: This recall provides a new remedy for all vehicles covered by recall 13V-248. Vehicles whose modules were modified but not replaced as part of the previous recall remedy must have their vehicles remedied again under this campaign.
General Motors (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door module, causing corrosion that could result in a short in the circuit board. A short may cause the power door…
Risk and remedy
Risk
A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Remedy
Owners will be contacted and dealers will test the driver's door module. If the module is functioning properly, a protective coating will be applied. If the module is not functioning properly, it will be replaced. These repairs will be done free of charge. GM will notify Buick, Chevrolet, and GMC owners, Isuzu and Saab will contact their respective owners. The recall began on August 2, 2013. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, GMC owners at 1-866-996-9463, Isuzu owners at 1-800-255-6727, and Saab owners at 1-800-955-9007. GM's campaign number is 12180. This recall is an expansion of recall 12V-406.
General Motors (GM) is recalling certain model year 2006 Chevrolet Trailblazer EXT and GMC Envoy XL and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, SAAB 9-7x, and Isuzu Ascender vehicles, originally sold or currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri…
Risk and remedy
Risk
A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Remedy
Parts for this recall are expected to available in March 2013. GM will notify Buick, Chevrolet, and GMC owners when parts are available. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, and GMC owners at 1-866-996-9463. Isuzu owners will be notified by Isuzu Motors when parts are available. Owners may contact Isuzu customer service at 1-800-255-6727. SAAB owners will be notified by SAAB Cars North America when parts are available and for inquiries, owners may call SAAB customer service at 1-800-955-9007.
Certain trucks and sport utility vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were shipped with tire and loading information labels listing an inacccurate vehicle capacity weight.
Risk and remedy
Risk
A misprinted label could lead to improper vehicle loading specifications or tire inflation which could result in a tire failure, increasing the risk of a crash.
Remedy
Owners will be provided with corrected labels and installation instructions. at the customer's option, a dealer can install the label for them. the recall began on march 31, 2006. owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, GMC at 1-866-996-9463, hummer at 1-800-732-5493, pontiac at 1-800-620-7668, saturn at 1-800-972-8876, or isuzu at 1-800-255-6727.
Certain passenger vehicles may have been built with a power steering hose that IS not to specification. under extreme steering maneuvers, such as turning the steering wheel fully to the left or right while braking, the hose may fracture and leak fluid.
Risk and remedy
Risk
If this were to occur, power steering assist would be lost and increased steering effort would be required. on vehicles equipped with hydro-boost power brakes, it could also result in loss of power brake assist and increased braking effort would be required. if the power steering fluid spray were to spray onto hot engine parts, an engine compartment fire could occur.
Remedy
Dealers will inspect the power steering hose(s) for two suspect date codes and replace them if required. the recall will begin on october 14, 2005. owners may contact chevrolet at 1-800-630-2438, GMC at 1-866-996-9463, buick at 1-866-608-8080, cadillac at 1-866-982-2339, isuzu at 1-800-255-6727, or hummer at 1-800-732-5493.
Owner complaints
32 complaints1 involved a crash2 involved a fire1 injuries
What owners report most
Latest complaints
- Visibility/wiper
TL* the contact owns a 2006 isuzu ascender. The contact stated that the windshield wipers failed to shut off. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 109,000.
- Electrical system · Fuel/propulsion system
Fuel gauge does not read correctly due to a bad sensor. Sensor IS in fuel tank and estimate to fix IS between $600 and $1000. Isuzu admits they have a defective part and would pay to replace if vehicle had less than 120000 miles and less than ten years in service. Vehicle has 80000 miles and ten years and eight months in service. I am original owner.
- Exterior lighting
TL* the contact owns a 2006 isuzu ascender. The contact received notification of nhtsa campaign number: 15v519000 (exterior lighting). The dealer stated that they were no longer required to provide the recall repair and did not have the tools to provide the repair. The contact was uncertain of when the vehicle would be repaired. The manufacturer was notified. The contact was not experiencing a failure.
- Electronic stability control (esc)
My check engine light has been constantly on. I've gotten it checked by 3 different people. I've gotten the same response from each. I was told that I had a misfire, I needed an oil pressure sensor/send unit, oxygen sensor bank1/banka, and that the oil was leaking bad from around the oil pressure…
My check engine light has been constantly on. I've gotten it checked by 3 different people. I've gotten the same response from each. I was told that I had a misfire, I needed an oil pressure sensor/send unit, oxygen sensor bank1/banka, and that the oil was leaking bad from around the oil pressure sensor. I got the coils changed, spark plugs and wires done, changed the oil pressure and oxygen sensors too. About a couple months after that the light was back on with the low oil pressure warning. The oil was fine so I took it to have a diagnostic done on it and took it for a second opinion and the again needed an oxygen sensor and oil pressure sensor/sending unit. I changed them again and they used threading tape for the oil pressure sensor to stop the leaking of oil. I've spent around $800 so far and 2 months later the light IS back on needing the same things, oil pressure sensor and oxygen sensor. I took it to have it checked with a second opinion and was told that maybe it's a defect in the computer system or something electrical that keep taking out those sensors because everything else IS working fine. When I start my vehicle up from sitting over night, the engine light comes on and stay on and the low oil pressure warning stays on while idling. When I start diving the low oil pressure warning going off until I stop, then it's back on. I cut the vehicle off if I'm stopped at a traffic light then back on to finish driving. If I drive for about 15 or 20 minutes, the low oil pressure warning stays off until I start it up again the next time. It might be a defect within the system and hope someone will find the cause because to keep getting the same repairs over and over again IS expensive. Its $150 just to have the oxygen sensor changed not including the part and the part IS $65, and if going to car dealers IS double or triple that amount. Problems from 2014 til current
- Electrical system
The issue started with my lights staying on. the car was parked in my driveway and turned off completely. my battery was dying and I finally seen that some of my lights outside of the car were not shutting off. I tried manually shutting them off and that did not work. now my heat and air does…
The issue started with my lights staying on. the car was parked in my driveway and turned off completely. my battery was dying and I finally seen that some of my lights outside of the car were not shutting off. I tried manually shutting them off and that did not work. now my heat and air does not work. I'm sure it has to do with the fuse box under the back driver's side seat. when I went to check the fuses it shorted out when I pulled the cover off. I hope my car does not catch fire next. I do have the issue with my driver door not working. it worked when I first got the car, a couple months later my driver door window worked intermittently. eventually it stopped working completely. when I called isuzu they told me I had to travel to alabama if I wanted them to fix it. otherwise I could have a mechanic do it and I would be reimbursed, I just dont have 7-$800 to throw out there.
- Exterior lighting
As I was driving with my minor children in the vehicle I noticed that my headlights were not on. I assumed that it may hav been an malfunction in my switch. But upon a very dear and close friend of mine found the info for me on the internet that there had been a recall on my vehicle for this very…
As I was driving with my minor children in the vehicle I noticed that my headlights were not on. I assumed that it may hav been an malfunction in my switch. But upon a very dear and close friend of mine found the info for me on the internet that there had been a recall on my vehicle for this very problem. So not only was me and my family put in harms way but therr has been an out of pocket expense that accrued as well. Also I am more baffled that I wasn't notified of any means that certain actions were and needed 2 b taken in order 2 get the issue resolved. I would like 4 this matter 2 b handled promptly and in a timely manner. As this matter leaves me unable to feel safe 2 drive after a certain time in the p.m. Also I read that there IS also an issue with the drivers side control switch which I would like to b taken care of as well. Please make sure that not only I but other customers r made aware of things such as this which could by all means lead 2 something more tragic.
- Electrical system
The ignition switch failed while driving. Was at a intersection and light turned green started to pull away and SUV just died. Turning key did nothing, tried several times then started again but when put in gear died again and would not restart. trouble shooting by gm dealer found defective…
The ignition switch failed while driving. Was at a intersection and light turned green started to pull away and SUV just died. Turning key did nothing, tried several times then started again but when put in gear died again and would not restart. trouble shooting by gm dealer found defective ignition switch that since not on "recall list" of gm cars with defective ignition switch I had to pay to replace (including troubleshooting time cost and towing)
- Electrical system · Unknown or other
The driver's door does not open and it does not lock or unlock. The driver's and passengers windows get stuck. There IS ongoing electrical problems in my vehicle and it concerns me for the safety of my children.
- Exterior lighting · Visibility/wiper
TL* the contact owns a 2006 isuzu ascender. The contact stated that after the vehicle was started, the air conditioner and the heater became inoperable. The vehicle was not diagnosed or repaired. However, the contact replaced the fan relay switch but the failure recurred. The contact mentioned that…
TL* the contact owns a 2006 isuzu ascender. The contact stated that after the vehicle was started, the air conditioner and the heater became inoperable. The vehicle was not diagnosed or repaired. However, the contact replaced the fan relay switch but the failure recurred. The contact mentioned that the relay switch was replaced a second time but the failure persisted. In addition, the contact stated that the headlights and the driver side tail light failed to operate intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 79,000.
- Structure › Body
Tl*the contact owns a 2006 isuzu ascender. The contact stated that the vehicle was rusting in the roof area of the driver side. The vehicle was taken to the dealer. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 96,000.
- Fuel/propulsion system
TL* the contact owns a 2006 isuzu ascender. The contact stated that after refueling the fuel tank and starting the engine, the fuel gauge indicated that the fuel tank was empty and the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the fuel…
TL* the contact owns a 2006 isuzu ascender. The contact stated that after refueling the fuel tank and starting the engine, the fuel gauge indicated that the fuel tank was empty and the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the fuel gauge meter. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 78,000.
- Fuel/propulsion system
TL* the contact owns a 2006 isuzu ascender. The contact stated that the fuel gauge read empty while it was full. The vehicle was taken to an independent mechanic. The technician replaced the fuel pump module. The vehicle was repaired but the failure recurred. The contact stated that she received a…
TL* the contact owns a 2006 isuzu ascender. The contact stated that the fuel gauge read empty while it was full. The vehicle was taken to an independent mechanic. The technician replaced the fuel pump module. The vehicle was repaired but the failure recurred. The contact stated that she received a notification for an unknown manufacturer recall directly related to the failure. The manufacturer was notified of the problem. The approximate failure mileage was 102,462.
- Air bags · Engine and engine cooling · Seat belts
Was struck by a van starting at drivers door mirror all the way down drivers side. Drivers door opened allowing driver to be ejected. Seat belt released and no airbags deployed. Engine stalled during accident. *tr
- Fuel/propulsion system
TL* the contact owns a 2006 isuzu ascender. The contact stated while driving 60 mph, the fuel gauge failed to properly track fuel in the vehicle and displayed as empty with the illumination of the check engine light. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 120,000.
- Engine · Power train
While driving on a major highway our 2006 isuzu ascender made a lot noise and stopped running, luckily we were able to drift off the highway onto the side of the road with out getting myself and my children killed. this vehicle has given me nothing but problems since I bought it used. a month…
While driving on a major highway our 2006 isuzu ascender made a lot noise and stopped running, luckily we were able to drift off the highway onto the side of the road with out getting myself and my children killed. this vehicle has given me nothing but problems since I bought it used. a month after I purchased it I was told it would need a brand new engine because of "supposed" value taps and now I believe the transmission blew! I am so upset I hear there IS a recall on the transmission but all I can locate now IS the driver side door switch recall. can someone help me figure out what has gone wrong with my car! *tr
- Fuel/propulsion system
I was driving at over 60 miles in a very busy highway and all of a sudden my isuzu ascender 2006 SUV slowed to 40 miles and it felt it was going to just stop. I freak out and try to give it gas and nothing happen. Finally I tried to move to the right side to avoid an accident and possible…
I was driving at over 60 miles in a very busy highway and all of a sudden my isuzu ascender 2006 SUV slowed to 40 miles and it felt it was going to just stop. I freak out and try to give it gas and nothing happen. Finally I tried to move to the right side to avoid an accident and possible death,while doing this I felt it shifted and started taking speed again got of the highway and took the back roads to get home. I was a nervous wreck by the time I got to my house. The following day we took the car to a dealership and they could not find a problem even though the engine light has been on for over a month. I was told to bring the car when this happen again!! Then my husband drove the car to the store one night and when he was almost getting back to the house the car without warning completely stop in the middle of the road. He had push it to the drive way.the following day the car started and he took it again to a different place to have it check and was told the same thing they need to check the car when it suddenly stops! I am frighten to drive this car again. Why IS so difficult to find what the problem IS. The diagnostic test that we have done IS not finding the problem. What are my options! *tr
- Electrical system · Visibility › Power window devices and controls
It was raining outside and I got in my SUV to drive down the driveway to pick up my granddaughter as she got off the bus. As I started the SUV and put it into reverse to back out of my space I noticed that the driver window started to roll down, the window got about halfway down I pressed the…
It was raining outside and I got in my SUV to drive down the driveway to pick up my granddaughter as she got off the bus. As I started the SUV and put it into reverse to back out of my space I noticed that the driver window started to roll down, the window got about halfway down I pressed the switch to raise the window and it started going up and then stopped at about 3/4 of the way up, at this point I had stopped the SUV and I let off of the switch and the window went all the way down and I noticed smoke coming up from the window seals. I proceeded down the driveway to the end and the smoke was getting thicker and blacker. I shut the SUV off and it stopped smoking and the residual smoke continued to pour up through the window seals. I turned the ignition back on and the smoke was instant and just as heavy as before. I shut off the ignition and saw the wiring harness in the door hinge area and was able to unplug the harness. The window IS still down and I am not able to afford to fix the problem at this time. *tr updated 10/19/12 *cn updated 10/23/2012 *js
- Fuel/propulsion system
This vehicle IS a rebadged GMC envoy/chevy trailblazer and like many of these vehicles, the fuel level sensor (fuel level sender) no longer works. other vehicles using this platform (called 360) are the buick ranier, saab 9-7X, and oldsmobile bravado. gm sold its interest in isuzu and no longer…
This vehicle IS a rebadged GMC envoy/chevy trailblazer and like many of these vehicles, the fuel level sensor (fuel level sender) no longer works. other vehicles using this platform (called 360) are the buick ranier, saab 9-7X, and oldsmobile bravado. gm sold its interest in isuzu and no longer seems to accept any responsibility for the vehicles it manufactured, in fact, the closest isuzu service center IS 80 miles away. all of the other vehicles in this platform have a service bulletin out where gm will agree to pay one-half the expense (done at one of their dealerships) of replacing the fuel level sensor. it IS my understanding they are not offering to do so on the isuzu ascender. since my fuel gauge does not work, I carefully track my mileage since my last fill-up to ensure I do not run out of fuel. although I should have had more than one-half of a tank of gasoline, I was traveling through one of the busiest intersections in the metro-milwaukee area (mayfair road and north avenue) and when I stepped on the gas to accelerate, then engine quit. fortunately I avoided an accident and had enough velocity to make it through the intersection and and was able to maneuver my way off of the state highway. the only explanation I can deduce for being out of fuel IS that during the last fill-up, I was pumping using the auto switch on the gas nozzle which turns off automatically when the tank IS full. perhaps the switch turned off, not because of being full of fuel, but because the vapors triggered it. I am much more careful at this point, but it clearly could be a very dangerous situation if one does not carefully monitor their fuel use. *tt
- Electrical system · Engine and engine cooling · Fuel system, gasoline
First after numerous attempts of putting unit on diagnostic system. It was determined - will first the computer could not read my codes; then my mechanic determined it was from the fuel sensor. Check engine light IS on. replaced fuel pump for 450.00 and check engine light still on and fuel gauge…
First after numerous attempts of putting unit on diagnostic system. It was determined - will first the computer could not read my codes; then my mechanic determined it was from the fuel sensor. Check engine light IS on. replaced fuel pump for 450.00 and check engine light still on and fuel gauge IS inoperable. I can not pass inspection due to my engine light IS on. Car drive good however having theses issues; next mechanic tries to locate 06 car book. Locally here they are not sold and it's quite difficult to locate 06 isuzu ascender car book. Then with dealership guidance they determined its electrical. My computer IS misfiring incorrect data to systems. dealership nor mechanic can find parts because parts are very hard to find as this unit IS no longer made. It IS now april 2012 and I am still without car and still mechanic IS still unable to locate sufficient parts to fixed the issues. This IS exhausting. The car will not pass inspection. This IS just a nightmare... *tr
- Fuel system, gasoline
We bought this 06 accender and at about 35,000 + miles the fuel sensor gave out on my vehicle and the check engine light comes on . it will costme close to 700 dlls to get fixed. I also have a co-worker with an 06 as well and IS having the same issues as I am. *tr
- Steering
TL* the contact owns a 2006 isuzu ascender. While in driving in reverse at approximately 5 mph, the contact heard a squeaking sound from the steering wheel. In addition, when making a right or left turn the squeaking sound could be heard intermittently at different speeds. The vehicle was taken to…
TL* the contact owns a 2006 isuzu ascender. While in driving in reverse at approximately 5 mph, the contact heard a squeaking sound from the steering wheel. In addition, when making a right or left turn the squeaking sound could be heard intermittently at different speeds. The vehicle was taken to an auto repair shop where the mechanic stated that the steering would need a flush exchange. The failure continued after the repair. The vehicle was taken back to the auto shop where the mechanic stated there was a recall under nhtsa campaign ID number: 05v455000 (steering:hydraulic power assist:hose, piping, and connections) that could have been related to the failure and referred her to the dealer. The dealer was made aware of the failure and advised that contact that the vin was not included in the recall. The vehicle was not further repaired. The approximate failure mileage was 65,500.
- Unknown or other
I came outside at 11:30am and tried to open the rear lift glass and discovered that one the metal hinges/braces on the top of the glass had separated. It appears to me that the adhesive that bonded the metal to the glass has failed. I was a little stunned after I thought about what could have…
I came outside at 11:30am and tried to open the rear lift glass and discovered that one the metal hinges/braces on the top of the glass had separated. It appears to me that the adhesive that bonded the metal to the glass has failed. I was a little stunned after I thought about what could have happened if I was traveling with a load pressed against this glass. I took the vehicle to a local gm dealership and I was told the entire glass would have to be replace at a cost of approximately $1700; about $1200 of that price IS for the glass itself. They also told me that even though there's nothing else wrong with this glass, there was no way to simply reattach the metal to the glass with some type of adhesive. It's a huge hardship to have to pay such a large amount of money to repair something I think IS clearly a design flaw; especially when I'm still making monthly payments on this vehicle. The price of the glass alone IS at least 4 times more than it cast to replace the windshield on this vehicle. I think there should be a much more cost effective solution where the metal hinges and pieces can be reattached to the glass. If there IS, please share the info.
- Fuel system, gasoline · Fuel system, other › Storage › Fuel gauge system
First, I think it's important to point out, this vehiicle (2006 isuzu ascender LS, 7 passenger) shares a majority of it's parts with the chevy trailblazer ext and GMC envoy XL. After a full tank of fuel has burned off to about 3/4 tank, the fuel gage would start to go up and down erratically from…
First, I think it's important to point out, this vehiicle (2006 isuzu ascender LS, 7 passenger) shares a majority of it's parts with the chevy trailblazer ext and GMC envoy XL. After a full tank of fuel has burned off to about 3/4 tank, the fuel gage would start to go up and down erratically from f to e until the tank was empty or refiled. This continued for about 6 months until the gage would not register at all and the fuel light would remain lit. *kb
- Fuel system, gasoline
2006 isuzu ascender. Bought new in feb '06. Gas gauge/fuel sending unit failed at approx. 40,000 miles. No longer under warranty. The rear air quit working at approx. 37,000 miles. Had to replace cam sensor twice. Idler pulley had to be replaced. Main complaint IS the fuel sending unit. This…
2006 isuzu ascender. Bought new in feb '06. Gas gauge/fuel sending unit failed at approx. 40,000 miles. No longer under warranty. The rear air quit working at approx. 37,000 miles. Had to replace cam sensor twice. Idler pulley had to be replaced. Main complaint IS the fuel sending unit. This vehicle IS made by gm and IS a sister SUV to the envoy, trailblazer, rainier. This year vehicle under all sister vehicles have this problem. Gm need to recall the sending units. My SUV only has 50,000 miles on it to date 3/10/11. This IS a lemon. *tr
- Fuel system, gasoline
Faulty fuel level sending unit, the fuel gauge read between an 1/8 and 1/4 tank. The vehicle stalled out in a busy intersection. After filling the tank back up the gauge would be very sporadic and now does not work at all. This seems to be a large problem with gm fuels levels sending units. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of Headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy…
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
- Driver's Master Power Window Switch
On August 15, 2012 General Motors (GM) announced a regional recall action (12V-406) involving model year (MY) 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, Isuzu Ascender and MY2005-2007 SAAB 9-7x vehicles originally sold or currently registered in the salt belt states of Connecticut, Delaware, Illinois…
On August 15, 2012 General Motors (GM) announced a regional recall action (12V-406) involving model year (MY) 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, Isuzu Ascender and MY2005-2007 SAAB 9-7x vehicles originally sold or currently registered in the salt belt states of Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. The recall remedy requires the inspection and repair or replacement of the master power window switch, which GM refers to as a driver door module (DDM). At the same time, GM implemented a special coverage program to replace failed DDMs for vehicles registered outside of these states. ODI was not satisfied with GM's exclusion of non-salt belt vehicles and continued its investigation. On June 13, 2013, GM submitted a related recall notification (13V-248) to reclassify the initial special coverage program into a safety recall for vehicles that were not previously repaired under special coverage.The Office of Defects Investigation (ODI) opened Engineering Analysis EA12-004 on June 11, 2012 to further investigate allegations of DDM thermal incidents in model year (MY) 2006-2007 Chevrolet Trailblazer vehicles. Thermal incidents involve cases where fire-related events such as smoke and melt are present. ODI has received 170 reports alleging a thermal event occurred. Complainants stated that the DDM melted and in some cases produced odor and/or smoke. Fourteen of these incidents led to a fire where visible flames were reported or the damage extended significantly beyond the DDM. In addition to the 170 reports listed above, ODI received 63 reports alleging the DDM acted erratically or became inoperative. In response to ODI's Information Request (IR), GM provided 619 unique consumer complaints that related to the alleged problem. Seventy-seven of those reports led to a fire with flame, and 4 reported injuries of smoke inhalation and/or slight burns from contact with hot switches. GM also submitted 20,400 warranty claims for replacement of the DDM, most of which involved inoperative switches. The problem condition is caused by fluids, such as rain water, entering the driver's door module and subsequently causing corrosion that could result in an electrical short in the printed circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. However, the electrical short may also cause overheating that could melt components of the door module, producing odor, smoke or in some cases fire with flame. The circuit board was redesigned and GM implemented the new design into vehicle production on May 14, 2007. All failures cited above occurred in vehicles produced before this build date (i.e., with the original design DDM). GM also reported that all MY 2006-2007 GMT360/370 platform vehicles and MY 2005 SAAB 9-7x vehicles utilized the same DDM and therefore ODI expanded the subject population to include these vehicles.This investigation is closed on the basis of GM's announcement of safety recalls 12V-406 and 13V-248. The ODI complaints cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID, see the attached list for ODI numbers.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10237146This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.
- 10218932Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form
- 10218927Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.
- 10217004The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.
- 10217001The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.
- 10212625This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10168175This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
- 10162106This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 10160682This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
- 10157041This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
- 10154566This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
- 10154552This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
- 10154306This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
- 10154299This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10151868This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
- 10141371This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
- 10137901This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
- 10137601This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.
- 10135337This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
- 10135322This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
- 10126972This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
- 10126285This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
- 10125956This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.
- 10125953This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
- 10125106This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
- 10119062This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
- 10118233This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
- 10115143This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
- 10114894This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10114598This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
- 10114474This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
- 10114470This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
- 10114431This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
- 10114408This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
- 10114352This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 10114343This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
- 10114342This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
- 10112664This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
- 10112641This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
- 10112608This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
Every Isuzu Ascender model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.