2002 Isuzu Axiom
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Isuzu › Axiom › 2002
These records cover every 2002 Isuzu Axiom. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2002 Isuzu Axiom. Newest first.
Isuzu IS recalling certain model year 1998-2002 isuzu rodeo and model year 2002 isuzu axiom vehicles, and honda IS recalling certain 1998-2002 honda passport vehicles, that were originally sold, or are currently registered, in the states of maine, new hampshire, vermont, massachusetts, rhode island, connecticut, new york, new jersey, pennsylvania, delaware…
Risk and remedy
Risk
Excessive corrosion may result in the left or right rear suspension lower link bracket becoming detached from the frame, which can affect vehicle handling and potentially cause a crash.
Remedy
Dealers will inspect the rear suspension lower link bracket area. for vehicles in which little or no corrosion IS found, the area will be treated with an anti-corrosive compound. for vehicles in which corrosion has damaged the rear suspension lower link bracket and affected its connection to the vehicle frame, a reinforcement bracket will be installed. in the rare event the corrosion IS so severe that the reinforcement bracket remedy would not be appropriate, a repurchase offer will be extended to the vehicle's owner. all inspections and remedies will be provided free of charge for vehicles that are 10 years old or less. for vehicles older than 10 years, isuzu will offer a free remedy, but only if the vehicle IS presented to an isuzu service facility, or honda dealer (as applicable), dealer within 12 months of when owner notifications were issued. the safety recall began on december 10, 2010. isuzu owners may contact isuzu at 1-800-255-6727. honda owners may contact honda at 1-800-999-1009.
Certain sport utility vehicles that have been exposed to fuel contaminated with silicon may develop small pin holes in the fuel pump feed port. silicon has been identified in the fuel systems of affected vehicles and in certain fuel available in the region of tyler, texas. this recall will be launched for vehicles registered in texas and the four…
Risk and remedy
Risk
A fuel leak could lead to a vehicle fire.
Remedy
For vehicles registered in the states identified above, dealers will provide a new cover over the existing feed port on the fuel pump or, if the existing feed port has already been damaged, dealers will install a new fuel pump that IS equipped with the new cover. the new cover will be made of a different material. the recall began on november 25, 2005. owners may contact isuzu at 1-800-255-6727.
As a result of information obtained from a head impact test conducted by the national highway traffic safety administration (nhtsa) to evaluate compliance with federal motor vehicle safety standard no. 201, "occupant protection in interior impact," isuzu has designed a modification for certain 2002 model year isuzu axiom vehicles. the purpose of this…
Risk and remedy
Risk
The results of this test indicated a possibility of an increased risk of head injury in a crash.
Remedy
Isuzu will offer owners of the vehicles a free modification of the roof area of the vehicle in which energy absorbing components will be installed. owner notification began march 11, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact isuzu at 1-800-255-6727. customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
On certain sport utility vehicles, the passenger-side air bag inflator modules were manufactured and shipped without a necessary component known as a check valve pin.
Risk and remedy
Risk
In the event of a crash, the air bag will not inflate properly or sufficiently resulting in an increased risk of injury to the seat occupant.
Remedy
Dealers will replace the passenger side air bag. owner notification IS expected to begin during august or september 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact isuzu at 1-800-643-4070.
Owner complaints
124 complaints13 involved a crash1 involved a fire6 injuries
What owners report most
Latest complaints
- Suspension
The contact owns a 2002 Isuzu Axiom. The contact stated that severe corrosion was discovered above the rear tires while the vehicle was raised on a lift. The contact associated the failure with NHTSA Campaign Number: 10V436000 (Suspension). The contact expressed concern that the extreme corrosion might cause the lower link bracket to detach from the frame. The failure mileage was approximately 100,000.
- Structure › Body · Suspension
TL* the contact owns a 2002 isuzu axiom. While driving 30 mph, the rear lower axle bracket detached from the frame. The contact stated that the vehicle was wobbling and the service engine and axle warning indicators illuminated. The vehicle was towed to the contact's residence. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 165,941.
- Power train
My 2002 isuzu axiom transmission started slipping within a week I was at a stop sign I went to take off and my car wouldn't drive it went in reverse but not forward if I hit 'winter mode' it will bypass first gear and drive in second and third but not in first.... Once I come to a stop it comes out…
My 2002 isuzu axiom transmission started slipping within a week I was at a stop sign I went to take off and my car wouldn't drive it went in reverse but not forward if I hit 'winter mode' it will bypass first gear and drive in second and third but not in first.... Once I come to a stop it comes out of winter mode and then I have to shut the car off and restart it and put it in winter mode all over again..... This transmission needs to be recalled and fixed free of charge...... this IS a common issue with this transmission.. It's not fair to customers who have this SUV and these common issues happen and where now responsible for fixing it... Not fair my SUV IS now just sitting in my driveway they don't make these transmissions or parts for them I've gone to advanced I've looked online it will cost thousands of dollars for a new transmission plus labor or the simple fix IS a solenoid but guess what you cant find the part.... We should not be held responsible please help us fix our SUV I love my SUV and miss driving it help us!!!!!! I need my car to work and I've been out of work bc I have no vehicle please help... Sincerely, a single mom. *tr
- Power train
My 2002 isuzu axiom has 47,000 gentle miles on it and the transmission began to slip. Within a week of that starting it completely stopped shifting out of 1ST gear. This IS a commonly reported issue and from what my mechanic has said 'it's just a poor piece of equipment. '
- Fuel system, gasoline › Delivery › Fuel pump · Service brakes
TL* the contact owns a 2002 isuzu axiom. While driving at an unknown speed, the brakes failed to respond when the brake pedal was depressed. The contact had to pull the emergency brake to stop the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the fuel pump, sensor…
TL* the contact owns a 2002 isuzu axiom. While driving at an unknown speed, the brakes failed to respond when the brake pedal was depressed. The contact had to pull the emergency brake to stop the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the fuel pump, sensor, and brake line needed to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The vin was unknown. The failure mileage was 102,001.
- Power train
TL* the contact owns a 2002 isuzu axiom. While acceletating from a stop and driving up a small incline, the vehicle stalled and the check engine and check transmission warning indicators illuminated. The contact stated that the vehicle had difficulty shifting from first and second gears. The…
TL* the contact owns a 2002 isuzu axiom. While acceletating from a stop and driving up a small incline, the vehicle stalled and the check engine and check transmission warning indicators illuminated. The contact stated that the vehicle had difficulty shifting from first and second gears. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed replacement. The vehicle was not repaired as the contact wanted a second opinion. The vehicle was taken to another independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 130,000.
- Engine · Power train · Service brakes
I have a 2002 isuzu axiom with 84,000 miles. The transmission IS slipping. Apparently this IS a defect that many, many owners are experiencing or have experienced. This defect needs to be recalled and fixed by the manufacturer not to mention other issues with the power windows, check engine lights, starter failing to start right away
- Structure › Body
TL* the contact owns a 2002 isuzu axiom. The contact stated that the vehicle was towed to the dealer for a recall repair on the rear suspension. The vehicle was taken to an independent mechanic for scheduled maintenance. The mechanic informed the contact that the subframe was severely corroded and…
TL* the contact owns a 2002 isuzu axiom. The contact stated that the vehicle was towed to the dealer for a recall repair on the rear suspension. The vehicle was taken to an independent mechanic for scheduled maintenance. The mechanic informed the contact that the subframe was severely corroded and fractured in the rear. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,000. updated 4/5/2017 *js
- Suspension
2002 isuzu axiom. consumer writes in regards to vehicle frame connection to the rear drive rusted off and consumer states unsatisfactory customer service from company representative with negotiating vehicle fair market value. *smd the consumer was informed the vehicle could not be fixed. *Jb
- Engine · Power train
Tl*the contact owns a 2002 isuzu axiom. The contact stated that while driving at approximately 20 mph, the engine stalled and the check transmission warning light illuminated. The vehicle was merged to the side of the road. The vehicle was unable to be restarted and was towed to an independent…
Tl*the contact owns a 2002 isuzu axiom. The contact stated that while driving at approximately 20 mph, the engine stalled and the check transmission warning light illuminated. The vehicle was merged to the side of the road. The vehicle was unable to be restarted and was towed to an independent mechanic. the technician was unable to replicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 106,330. updated 4/13/15*cn
- Electrical system › Ignition
There's a problem with the ignition switch...the switch IS broken it have fore play back n forth...while the truck IS in running you can foreplay with the key back n forth...which can cause accident....the key can be turn to position 3 the radio and windows and don't comes on....but turn the key…
There's a problem with the ignition switch...the switch IS broken it have fore play back n forth...while the truck IS in running you can foreplay with the key back n forth...which can cause accident....the key can be turn to position 3 the radio and windows and don't comes on....but turn the key back between 2 position the engine stills run and the radio comes on and the windows and heat comes on.........it have a heavy hit in the rear suspension when it goes in potholes are over a bump. *tr
- Suspension
Prior day before the brake, I had noticed a swaying/swinging in rear end of my car while out running errands. I thought it was just bad road or I had changed lanes not well. Didn't drive it the next day. Saturday morning I was enroute to pickup the grandkids to attend a free kids home depot…
Prior day before the brake, I had noticed a swaying/swinging in rear end of my car while out running errands. I thought it was just bad road or I had changed lanes not well. Didn't drive it the next day. Saturday morning I was enroute to pickup the grandkids to attend a free kids home depot workshop, I left my home and turned 1 block left to travel the route I normal take to their home. I go up a l hill and after I crest the hill I hear this loud clank noise. I thought that I had run over something so I pull over and check the rear view mirror, saw nothing. I got out and circled my car and after coming back around, on the driver rear I noticed a bar hanging down. So I get down and look to see this bar running from what appeared to be in front of my back rear tire to dangling down from where it appeared to be broken from corrosion and rusted from the frame of my car. I was 3/4 blocks from home so I slowly drove it back to my house where I have not driven it since. I took photos and showed it to my mechanic and he advised me not to drive it, that it appeared that a stabilization bar had broken it the car was not safe to operate. I live in iowa and brought the car in 2008. They do salt and sand the street during the winter months. I am writing to see of what assistance I can receive to remedy my current situation due to the recall involving suspension corrosion. I do think that I have the sever case warranting isuzu buying back my car. I eagerly await a reply from you. [Xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Structure › Frame and members · Suspension
TL* the contact owns a 2002 isuzu axiom. The contact stated that the vehicle violently jerked to the right, causing the steering to become inoperable. Additionally, while at a stop the contact attempted to accelerate and the rear sub frame became detached from the vehicle. The contact discovered…
TL* the contact owns a 2002 isuzu axiom. The contact stated that the vehicle violently jerked to the right, causing the steering to become inoperable. Additionally, while at a stop the contact attempted to accelerate and the rear sub frame became detached from the vehicle. The contact discovered that the fuel tank case, the rear suspension, and the rear sub frame rusted and deterioration. The parts had detached causing the vehicle to be unable to be driven. The vehicle was previously serviced for nhtsa campaign ID number: 10v436000 (suspension) and nhtsa campaign ID number: 05v466000 (fuel system, gasoline).the manufacturer was notified of the failure. The approximate failure mileage was 122,000.
- Suspension
TL* the contact owns a 2002 isuzu axiom. The contact stated that while driving approximately 40 mph, the suspension began jerking violently and exhibited a loud noise, making it difficult to drive. The vehicle was towed to an authorized dealer, who stated that the vehicle was included in nhtsa…
TL* the contact owns a 2002 isuzu axiom. The contact stated that while driving approximately 40 mph, the suspension began jerking violently and exhibited a loud noise, making it difficult to drive. The vehicle was towed to an authorized dealer, who stated that the vehicle was included in nhtsa campaign ID number: 10v436000 (suspension). The vehicle was scheduled for diagnosis and had not yet been repaired. The approximate failure mileage was 116,000. *tr
- Structure › Body · Suspension
TL* the contact owns a 2002 isuzu axiom. The contact stated that the vehicle was leaking oil. The vehicle was inspected by a private mechanic, who advised the contact that the sub frame was severely corroded. The manufacturer advised the contact that nhtsa campaign number: 10v436000 (suspension)…
TL* the contact owns a 2002 isuzu axiom. The contact stated that the vehicle was leaking oil. The vehicle was inspected by a private mechanic, who advised the contact that the sub frame was severely corroded. The manufacturer advised the contact that nhtsa campaign number: 10v436000 (suspension) was previously performed on the vehicle however, the repair did not correct the failure. The vehicle was not further repaired. The failure and current mileage was 140,000. updated 2/11/14*cn
- Power train
Transmission would not shift properly. Transmission was rebuilt.transmission has again failed at 187000 miles. It will not go into reverse.transmission was diligently maintained with filter and fluid changes. *tr
- Electronic stability control (esc) · Power train · Service brakes, hydraulic
My transmission IS also given me alot of problems just like others ive spoken with, I bought this vehicle expecting 2 put some money in it but not countinusly for the same minor problems the SUV also goes dead at red lights & stop signs why they cant quiet tell & it uses brakes likes crazy so I was told by the men @ the shop to write so thats what I did hoping it will help anybody else in this situation! *tr
- Power train
TL* the contact owns a 2002 isuzu axiom. The contact started the ignition and when shifting into drive, the transmission began to jerk violently with the illumination of the warning indicator. The vehicle was taken to an independent mechanic for diagnosis. The transmission was rebuilt however, the…
TL* the contact owns a 2002 isuzu axiom. The contact started the ignition and when shifting into drive, the transmission began to jerk violently with the illumination of the warning indicator. The vehicle was taken to an independent mechanic for diagnosis. The transmission was rebuilt however, the failure continued. The vehicle was not repaired for the most recent malfunction. The manufacturer had not been notified of the problem. The approximate failure mileage was 84,000.
- Structure › Body
TL* the contact owns a 2002 isuzu axiom. The contact stated that when the vehicle was taken to the local mechanic for routine inspection, it was discovered that the rear frame was so severely corroded that the vehicle could not be repaired. The mechanic advised that the vehicle was not safe to operate. the vin was not available. the failure and the current mileage was 100,000.
- Structure › Body
TL* the contact owns a 2002 isuzu axiom. The contact stated the vehicle was being serviced by a private mechanic, to have tail pipe replaced when the mechanic confirmed the bottom chassis was corroded. The vehicle was taken to the dealer, but the manufacturer was not contacted regarding the failure. The vehicle was not repaired. The failure mileage was 120,000 and the current mileage was 127,000.
- Structure › Body › Bumpers
Backed up into a pole at dunkin doughnuts- at less than 5MPH , upon investigation found that the complete bumper assembly was rotted , there was no bumper rebar or very little of it left, this a safety hazard, it should also be expanded as part of the suspension recall on this vehicles should also…
Backed up into a pole at dunkin doughnuts- at less than 5MPH , upon investigation found that the complete bumper assembly was rotted , there was no bumper rebar or very little of it left, this a safety hazard, it should also be expanded as part of the suspension recall on this vehicles should also include 02-04 axioms. I have gone to numerious salvage yards & called for a rear bumper assembly only to find out plastic covers o.k. But the rest rotted out. In my incident I took out bumper cover , rear hatch & glass , you would expect less damage at this slow speed. Thank god this was not hit from behind from another car. I would recomend an investigation or expansion of the current recall to include rear bumper assembly. *Tr
- Power train › Automatic transmission
Transmission failure slips in and out of over drive. *tr
- Power train › Automatic transmission
I have a 2002 isuzu axiom. My transmission IS having problems for the second time. The servo cover has came off and all the fluid IS leaking out. There are several cases of people reporting transmissions problems and failures in this vehicle. It seems the entire transmission should be recalled. These are not cheap repairs. thank you. *tr
- Structure › Frame and members
The frame of the car has significant rust corrosion. Holes are developing in the main frame directly under suspension and body mountings. Frame repair IS likely more than market value of car.
- Electrical system · Service brakes, hydraulic
I own a 2002 isuzu axiom as of april 2009 and I am having all type of problems such as:my gas meter IS not working took it to a mechanic he fixed the gas tank and in about one month it stop working again, the ABS light stays on,the ignition keep over turning as you turn on the vehicle,the truck…
I own a 2002 isuzu axiom as of april 2009 and I am having all type of problems such as:my gas meter IS not working took it to a mechanic he fixed the gas tank and in about one month it stop working again, the ABS light stays on,the ignition keep over turning as you turn on the vehicle,the truck leaks when it rains,the brakes locks and make me slide when stopping. The mechanic tried to fix all said problems and with in a months time the problem comes back. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Fuel Tank Retention Failure
On April 10, 2018, NHTSA received a petition from Mr. Kevin Byrne (the Petitioner) requesting that the Agency ?undertake a defects investigation? of ?rust-related detachment of Isuzu Rodeo fuel tanks? (NHTSA ID 11091788). The Petitioner experienced a partial fuel tank detachment in his model year (MY) 2004 Isuzu Rodeo…
On April 10, 2018, NHTSA received a petition from Mr. Kevin Byrne (the Petitioner) requesting that the Agency ?undertake a defects investigation? of ?rust-related detachment of Isuzu Rodeo fuel tanks? (NHTSA ID 11091788). The Petitioner experienced a partial fuel tank detachment in his model year (MY) 2004 Isuzu Rodeo in July 2017. On May 23, 2018, ODI opened DP18-001 to evaluate the Petitioner?s request for a defect investigation. ODI sent information request letters to Isuzu and Honda requesting production, design history and field data related to fuel tank retention failures in MY 2001-2004 Isuzu Rodeo, MY 2002-2004 Isuzu Axiom and MY 2001-2002 Honda Passport vehicles equipped with the same fuel tank shield part number as the Petitioner?s vehicle (the ?subject vehicles?). ODI notes that Isuzu manufactured the subject Passport vehicles for Honda. Isuzu implemented a change to the tank shield corrosion protection system as a running change in early MY 2002 production. Isuzu and Honda sold approximately 172,000 subject vehicles in the United States. Fifty-eight (58) percent of the subject vehicles were produced prior to the shield change (99,000) and 42 percent after the change (73,000).ODI?s analysis of field data identified 19 incidents of partial fuel tank detachments in the subject vehicles. The incidents all occurred in states with high road salt usage in winter months (Salt States) and involved older vehicles beyond 10-years in service. On average, the failures occurred in the vehicle?s 13th year-in-service. Evidence of severe general corrosion in multiple undercarriage components was also noted in 13 of the 19 vehicles that experienced partial fuel tank detachments. None of the incidents resulted in fuel leakage or fire. Aside from the petitioner?s vehicle, ODI has not identified any other incidents of complete or partial fuel tank detachment in the MY 2002-2004 subject vehicles equipped with the modified retention shield.In addition, ODI reviewed 24 NHTSA complaints alleging corrosion concerns with the fuel tank retention system in the subject vehicles that did not result in fuel tank detachment. Twenty-three (23) of these complaints involve subject vehicles built prior to the shield change. Like the vehicles reporting fuel tank detachments, these vehicles are also all from Salt States and, in most cases (20 of the 24 complaints), the vehicles also experienced severe corrosion concerns in other undercarriage components. Half (12 of the 24 complaints) of the vehicles show prior accident damage in their service histories.Based on these analyses, ODI has not identified evidence of a defect trend for premature corrosion-related fuel tank detachments in the MY 2004 Isuzu Rodeo or similarly equipped vehicles. The damage that may result in tank retention concerns appears to occur progressively over many years with ample opportunity for detection and repair. Furthermore, ODI has not identified any crashes, fires, injuries, or fuel leaks associated with fuel tank retention failures in a population of vehicles that currently range from 16 to 19 years old.Accordingly, the Agency is denying the petition.A summary of ODI?s analysis of this petition will be published in the Federal Register and is also available in the investigative file for this action.The NHTSA consumer complaints counted in the closing resume for DP18-001 can be reviewed at www.nhtsa.gov under the following ODI identification numbers (VOQs in parentheses denote duplicate records): Allegations of fuel tank retention failure: 11084098 (11091788), 10532845, 10486109. Allegations of fuel tank retention component corrosion: 11138931, 10992150, 10845523,
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10237146This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.
- 10218932Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form
- 10218927Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.
- 10217004The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.
- 10217001The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.
- 10022539Rear brake rotors.
- 10015817Shift lock solenoid removal and replacement procedures. 2002-2004 isuzu axiom (up), 198-2004 rodeo (ue) and 1998-2004 rodeo sport. Update
- 10003040Poor and/or loose door weatherstrip position.
- 10002803Fog light installation update.
- 10002802Radio exchange.
- 10002799Mid unit display replacement.
- 10002082Convenience starting feature.
- 10001774Axiom headliner campaign.
- 10001772Throttle body mounting bolt torque specifications.
- 100014342WD front wheel speed sensor replacement (service manual revision). Various models including the 2003 rodeo and rodeo sport. *Scc
- 635636Calibration updates.
- 633994Diagnostic trouble code p0440 evap system leak detection or p0442 evap system small leak detected IS set.
- 633944Replacement odometer programing.
- 625974Some customers may comment on scratched drivers outside side rear view mirror upon delivery. *Slc
- 621371Information regarding the mid unit - setting error in reset mode.
- 621370Information regarding the operation and repair of the torque-on-demand (tod) system.
- 621363Some owners may comment on front door poor weatherstrip fit.
- 621362Subject regarding seat fastener weld nut repair.
- 621357Service information on the removal and installation of seat assemblies.
- 621356Information on the convenience starting feature.
- 621355Service information on 4L four-wheel drive operation.
- 621350Subject regarding axiom mid unit display screen.
- 621346Information regarding low fuel indicators.
- 619824Information bulletin containing quick reference guide corrections for various 2001 model year vehicles including the 2002 model year axiom.
Every Isuzu Axiom model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.