2004 Isuzu Axiom
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Isuzu › Axiom › 2004
These records cover every 2004 Isuzu Axiom. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2004 Isuzu Axiom. Newest first.
Isuzu Manufacturing Services of America, Inc (Isuzu) is recalling certain model year 2003-2004 Rodeo and Axiom, and 2003 Rodeo Sport vehicles that were originally sold in, or are currently registered in, Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Pennsylvania, Delaware, Maryland, the District of Columbia…
Risk and remedy
Risk
The corrosion may allow the bracket to detach from the frame, impacting vehicle handling and increasing the risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect the rear suspension lower link bracket area. For vehicles in which little or no corrosion is found, the area will be treated with an anti-corrosive compound. For vehicles in which corrosion has damaged the rear suspension lower link bracket and affected its connection to the vehicle frame, a reinforcement bracket will be installed. In the event the corrosion is so severe that the reinforcement bracket remedy would not be sufficient, Isuzu will offer to repurchase the vehicle for an amount based on the Kelley Blue Book "Private Party" price. All inspections and remedies will be provided free of charge for vehicles that are 10 years old or less. For vehicles older than 10 years, Isuzu will offer a free remedy, but only if the vehicle is presented to an Isuzu service facility dealer within 12 months of when owner notifications were issued, after that time owners will be charged for the repairs. The recall is expected to begin in mid-December 2013. Isuzu owners may contact Isuzu at 1-800-255-6727.
Certain sport utility vehicles that have been exposed to fuel contaminated with silicon may develop small pin holes in the fuel pump feed port. silicon has been identified in the fuel systems of affected vehicles and in certain fuel available in the region of tyler, texas. this recall will be launched for vehicles registered in texas and the four…
Risk and remedy
Risk
A fuel leak could lead to a vehicle fire.
Remedy
For vehicles registered in the states identified above, dealers will provide a new cover over the existing feed port on the fuel pump or, if the existing feed port has already been damaged, dealers will install a new fuel pump that IS equipped with the new cover. the new cover will be made of a different material. the recall began on november 25, 2005. owners may contact isuzu at 1-800-255-6727.
Owner complaints
17 complaints2 involved a crash
What owners report most
Latest complaints
- Engine
While driving on a city street, vehicle completely lost power and came to a complete stop blocking traffic. Shop ultimately diagnosed the problem as the bolt holding the crankshaft sheared off, destroying an engine head in the process. This shop specializes in working with japanese engines and said…
While driving on a city street, vehicle completely lost power and came to a complete stop blocking traffic. Shop ultimately diagnosed the problem as the bolt holding the crankshaft sheared off, destroying an engine head in the process. This shop specializes in working with japanese engines and said "there are reports of this happening all over the country" with this make/model/year. Shop said the bolt isn't of high enough quality to support long-term use and now recommends replacing the bolt every 80,000 miles. Total repair cost more than $2000.
- Fuel/propulsion system
I own 2004 isuzu axiom 3.5L with 94,000 plus miles. On 6/01/15 I was driving my vehicle and I noticed that the car seemed like it had to heavy. the vehicle starts and runs but very low power. There IS a 'reduced power" warning on the dashboard . I checked it over and noticed that the gasoline…
I own 2004 isuzu axiom 3.5L with 94,000 plus miles. On 6/01/15 I was driving my vehicle and I noticed that the car seemed like it had to heavy. the vehicle starts and runs but very low power. There IS a 'reduced power" warning on the dashboard . I checked it over and noticed that the gasoline tank IS wet with fuel coming out from the top of tank in the fuel pump area. now I am sure that I have fuel pump leaking I found out this 2004 isuzu axiom recall: service bulletin number: 05v466000 report date: oct 07, 2005component: fuel system, gasoline potential units affected: 15515 manufacturer: isuzu manufacturing services of america summary: certain sport utility vehicles that have been exposed to fuel contaminated with silicon may develop small pin holes in the fuel pump feed port. Silicon has been identified in the fuel systems of affected vehicles and in fuel system. consequence: a fuel leak could lead to a vehicle fire I really want to avoid possible legal consequences and get my car fixed. please advise
- Electrical system · Engine · Fuel/propulsion system
Car was diagnosed code p0602 ecm programming error. vehicle died in hwy in minutes, all lights suddenly came "on" check engine, transmission, reduced power and car IS dead. Thanks god no cars around me on busy hwy. Paid $$$$ for towing. *tr
- Engine · Service brakes
The car was being pulled into the garage and the brake had been applied. the engine accelerated uncontrollably and the car sped up hitting the main support for the house and damaging the vehicle. *tr
- Electrical system · Engine · Power train
Pcm or powertrain control module error. OBD2 code p0602. as a result was shut off vehicle's all power, all dash light icons were on suddenly. First ABS and then air bag, brake, battery, check engine etc. Vehicle was died in seconds right in the middle of busy highway I-80!! It was horrible. No…
Pcm or powertrain control module error. OBD2 code p0602. as a result was shut off vehicle's all power, all dash light icons were on suddenly. First ABS and then air bag, brake, battery, check engine etc. Vehicle was died in seconds right in the middle of busy highway I-80!! It was horrible. No problem was occurred before. Isuzu company has to be responsible for this. Full maintenance for this car was performed on time as required via isuzu axiom manual. I have all records. Several mechanics told me that all isuzus have a similar problem with powertrain control module. *tr
- Engine and engine cooling
About 1 1/2 yrs ago the check engine came on in my 04 axiom. I took to the shop and they said it was misfiring. I had the spark plugs replaced, and the problem was not fixed. We then replaced 2 of the coils, then the spark plugs again, with no luck. I have experienced loss of power when pulling…
About 1 1/2 yrs ago the check engine came on in my 04 axiom. I took to the shop and they said it was misfiring. I had the spark plugs replaced, and the problem was not fixed. We then replaced 2 of the coils, then the spark plugs again, with no luck. I have experienced loss of power when pulling out from a stop sign, resulting in several close calls for accidents. Throughout all of this I have also found oil spots behind my exhaust when the vehicle idles, and I go through almost 3 qts of oil a week! the engine has been knocking for well over a year, and while I've had 4 mechanics look at it , nobody has been able to solve this problem. I have to let the vehicle run for 10 minutes before driving to try and avoid the engine stalling, and I still have some problems with it stalling. this has become a very expensive and dangerous problem with no apparent end in sight. If I wasn't upside down on the loan I would have gotten rid of it by now. I have found many articles online regarding the oil consumption and engine stalling problems. I can't believe this vehicle has not been recalled. *tr
- Structure › Frame and members
Why were the last two years of production(2003-2004) of these vehicles not recalled to be treated to slow rusting components in the undercarriage/frame on all isuzu rodeos, honda passports and isuzu axioms. Although a limited production, the final two years are still going to fail from…
Why were the last two years of production(2003-2004) of these vehicles not recalled to be treated to slow rusting components in the undercarriage/frame on all isuzu rodeos, honda passports and isuzu axioms. Although a limited production, the final two years are still going to fail from salt/chemical contamination. I recently purchased a 2004. It was advertised as being from north carolina. I later discovered the owner also lived and used the vehicle for most of it's road use in new york and massachsetts. It too has had a large dose of road chemicals. The recall currently calls for isuzu to inspect and apply a rust preventive coating to slow/delay corrosion that will cause the frame to fail. Why not include all of these frames in the safety recall? The existing isuzu dealer network IS exiting the automotive market. If the last two production years fail in a year or two, there will not be a dealer network that will service an isuzu product. *Tr
- Engine and engine cooling · Fuel system, gasoline
I have a 2004 axiom purchased from hancock isuzu in columbia sc and app. 1 year ago my vehicle started hesitating when trying to accelerate. When I go to pull off the tachometer jumps to 3 or 4 rpms but the vehicle IS not going anywhere. Finally,it will get gas and suddenly take off. it feels…
I have a 2004 axiom purchased from hancock isuzu in columbia sc and app. 1 year ago my vehicle started hesitating when trying to accelerate. When I go to pull off the tachometer jumps to 3 or 4 rpms but the vehicle IS not going anywhere. Finally,it will get gas and suddenly take off. it feels that the gas IS not getting to the engine or either the transmission IS sticking. it does this on occasions, but who know when it will do it next. my fear IS it will do it when I pull out on a busy road and not take off in time and then another car will hit me. this can be a very dangerous problem if not fixed. I see others have complained about this too and I think isuzu should be held responsible for making sure it gets fixed. *tr
- Engine and engine cooling
At 66000 miles on my 2004 isuzu axiom, I started hearing a noise that I had previously heard a couple of times before in the past 4 years. I took my car to a mechanic and he said there wasn't a drop of oil in the car. I was still 1500 miles away from an oil change. this IS not the first time…
At 66000 miles on my 2004 isuzu axiom, I started hearing a noise that I had previously heard a couple of times before in the past 4 years. I took my car to a mechanic and he said there wasn't a drop of oil in the car. I was still 1500 miles away from an oil change. this IS not the first time this has happened. I have taken my car in a couple of times before and the same thing has happened--not a drop of oil in the car with a 1000 miles or more from an oil change. The mechanic said the only fix IS a new engine. my car IS still under warranty, so I had it towed to a dealer in augusta georgia. I live in columbia sc and that IS the closet place I could take it to have warranty work done. when it got there the service manager called and said, you need a new engine--i am going to order it and it will be here in a week or so. a few days later he called back and said isuzu wouldn't send an engine without doing an oil consumption test. clearly the car IS burning oil because there IS no leak. whey should I have to go through and oil consumption test after two mechanics have said--you need an engine in the car. why can't isuzu stand behind there products and warranty agreements. the bottom line IS they don't want to pay to have a new engine put in the car. has anyone else had a problem with the car burning oil? *Tr
- Engine and engine cooling
The engine makes "clacking" type sound when started and continues for about 3-4 minutes. Once the engine IS warm the clacking stops. I've complained twice about this noise to dealer and was told engine IS normal for this model. Oil IS normal. It's made this sound since we drove it off the lot new.…
The engine makes "clacking" type sound when started and continues for about 3-4 minutes. Once the engine IS warm the clacking stops. I've complained twice about this noise to dealer and was told engine IS normal for this model. Oil IS normal. It's made this sound since we drove it off the lot new. Everyone except for dealer thinks this IS not normal! Everyone tells me to check my oil everytime I start up and they hear the noise. Have there been other complaints of this for 4004 isuzu axiom? *Tr
- Engine and engine cooling › Engine
Engine makes "clacking or pinging type sound" when initially started for about 3-4 minutes. once engine IS warm (or at operating temperature) the engine sound IS normal. it appears as though the engine oil takes time to circulate to all engine parts or perhaps valves are loose. I am concerned…
Engine makes "clacking or pinging type sound" when initially started for about 3-4 minutes. once engine IS warm (or at operating temperature) the engine sound IS normal. it appears as though the engine oil takes time to circulate to all engine parts or perhaps valves are loose. I am concerned about excessive engine wear if oil IS not reaching internal parts properly. dealer says engine IS normal for this model. also, dealer no longer services warranty on vehicle i.e. No loner an isuzu dealer. *nm
- Engine and engine cooling › Engine · Power train › Automatic transmission
I purchased my 2004 isuzu axiom in the spring of 2004. purchased from stokes mazda isuzu and app. 6 months ago my vehicle started hesitating when trying to accelerate. when I go to pull off the tachometer jumps to 3 or 4 rpms but the vehicle IS not going anywhere. finally,it will get gas and…
I purchased my 2004 isuzu axiom in the spring of 2004. purchased from stokes mazda isuzu and app. 6 months ago my vehicle started hesitating when trying to accelerate. when I go to pull off the tachometer jumps to 3 or 4 rpms but the vehicle IS not going anywhere. finally,it will get gas and suddenly take off. I have had my vehicle at 2 different dealers and they put it on their diagnostic system and say nothing IS wrong. something IS terribly wrong because the other day as I was pulling across the road it did this to me and I was almost t-boned by another vehicle. it feels that the gas IS not getting to the engine or either the transmission IS sticking. this happens almost everytime I get in it but the dealer IS saying it IS not happening while putting it on a diagnostic machine or when they test drive it. I even suggested that I go with them and they would not acknowledge my suggestion. do you have any other complaints of this happening?*jb
- Engine and engine cooling › Engine
Dt*: the contact stated while driving in normal conditions, the vehicle intermittently stalled. this occurred with no prior warning at 10mph and above. the engine restarted and was able to be driven. the vehicle was taken to the local dealership for inspection. however, the dealer could not duplicate the problem. Updated 03/09/06. *Jb
- Electrical system › 12v/24v/48v battery
Premature battery failure. *Jb
- Fuel system, gasoline
I was going to work and was pulling into a fenced in parking area, going approx. 10 mph. I gave the car a little gas and the accelerator stuck and the car took off like a bullet. I immediately put my foot on the brake and the car would not stop, so I put both feet on the brake and the car still…
I was going to work and was pulling into a fenced in parking area, going approx. 10 mph. I gave the car a little gas and the accelerator stuck and the car took off like a bullet. I immediately put my foot on the brake and the car would not stop, so I put both feet on the brake and the car still would not stop. I hit a parked 1993 crown victoria that two people had just seconds before parked and got out of. After I hit the parked car the accelerator went back to normal. The crash pushed the parked car into the fence, moving that car two to three feet on impact. The two people that witnessed this ran to my car and opened both the driver and passenger doors and my feet were still on the brake all the way floor. My air bags did not go off because I was on the brake so hard that my bumper went under the crown victoria. my bumper put a small dent in the crown's gas tank. I did not get hurt because there was no impact to the bumper. Estimated damage to my car IS $4600. To $5000. It busted my radiator and buckled my hood. I called the police and contacted my insurance company and requested that my insurance company do an investigation to see why the accelerator stuck. They said that they would bring in an engineer to determine what the failure was. I had it towed to the body shop. The insurance company had the body people to look at the manual linkage on the throttle. The body people said that it looked fine and that was the end of the big investigation. The insurance co. Said that was all they could do. No qualified mechanic has ever looked at the car since the accident. The insurance company IS done with their investigation. *nm
- Engine and engine cooling › Engine › Gasoline · Suspension › Rear › Springs › Air suspension system › Springs/bags
We have owned our axiom for 3 months, after approx 1000 miles we noticed that when starting the car occasionally right after the vehicle started it would buck, back fire,smoke and have no power at all for approx the first 1-2 minutes of running. We did'nt think to much of as it was brand new and…
We have owned our axiom for 3 months, after approx 1000 miles we noticed that when starting the car occasionally right after the vehicle started it would buck, back fire,smoke and have no power at all for approx the first 1-2 minutes of running. We did'nt think to much of as it was brand new and had not been broken in as of yet. Then it started to happen more often and would even stall before we got out of the driveway.we brought it in for the 1ST oil change at 4000 miles and had them check it and the said that there was no code on the computer so it must have been bad gas (i don't think so) also when this occurs going down the road the transmission acts up after it clears up like it surges forward and back. I'm writing this today because on 8/19/04 I went to dinner and leaving I had to cross 3 lanes of heavy traffic to go home. When I pulled out the car bucked,backfired and close to no power at all, I was almost "t" boned by a tractor trailer and another car. The car straightened it self out just in time and I was able to get out of there way. My wife said it did it to her when she tried to pass a car but that she put the gas pedal to the floor and it picked up and ran ok after that. I have another appoint to have suspension checked and I hope they will look at this to. 2ND thing IS a rear suspension problem. When the car has 2 adults, 2 children and 3 suit cases in the rear and traveling the highway. When the road surface changes like going on to a bridge the rear end will bounce and bounce several time until it stops, I also had this checked and was told that there IS nothing wrong with the struts so theres nothing they can do. Now I have to watch my speed when I see the road surface change because it has bounced very, very badly. This to will be checked again when I bring it back. *Ak
- Engine and engine cooling › Engine › Gasoline
After driving vehicle and stopping for 1 hour; when restarting, the engine stalls after driving a short distance. When I pulled out into traffic, nearly had a major accident when the engine stalled. This began on 5-18-2004 with 3563 miles on the odometer. Since then I have had the vehicle back to…
After driving vehicle and stopping for 1 hour; when restarting, the engine stalls after driving a short distance. When I pulled out into traffic, nearly had a major accident when the engine stalled. This began on 5-18-2004 with 3563 miles on the odometer. Since then I have had the vehicle back to the dealer for the fourth time. The milage IS now 4203. I am still driving a loaner vehicle since june 6 2004. And have not heard from the dealer since that date.*ak
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Fuel Tank Retention Failure
On April 10, 2018, NHTSA received a petition from Mr. Kevin Byrne (the Petitioner) requesting that the Agency ?undertake a defects investigation? of ?rust-related detachment of Isuzu Rodeo fuel tanks? (NHTSA ID 11091788). The Petitioner experienced a partial fuel tank detachment in his model year (MY) 2004 Isuzu Rodeo…
On April 10, 2018, NHTSA received a petition from Mr. Kevin Byrne (the Petitioner) requesting that the Agency ?undertake a defects investigation? of ?rust-related detachment of Isuzu Rodeo fuel tanks? (NHTSA ID 11091788). The Petitioner experienced a partial fuel tank detachment in his model year (MY) 2004 Isuzu Rodeo in July 2017. On May 23, 2018, ODI opened DP18-001 to evaluate the Petitioner?s request for a defect investigation. ODI sent information request letters to Isuzu and Honda requesting production, design history and field data related to fuel tank retention failures in MY 2001-2004 Isuzu Rodeo, MY 2002-2004 Isuzu Axiom and MY 2001-2002 Honda Passport vehicles equipped with the same fuel tank shield part number as the Petitioner?s vehicle (the ?subject vehicles?). ODI notes that Isuzu manufactured the subject Passport vehicles for Honda. Isuzu implemented a change to the tank shield corrosion protection system as a running change in early MY 2002 production. Isuzu and Honda sold approximately 172,000 subject vehicles in the United States. Fifty-eight (58) percent of the subject vehicles were produced prior to the shield change (99,000) and 42 percent after the change (73,000).ODI?s analysis of field data identified 19 incidents of partial fuel tank detachments in the subject vehicles. The incidents all occurred in states with high road salt usage in winter months (Salt States) and involved older vehicles beyond 10-years in service. On average, the failures occurred in the vehicle?s 13th year-in-service. Evidence of severe general corrosion in multiple undercarriage components was also noted in 13 of the 19 vehicles that experienced partial fuel tank detachments. None of the incidents resulted in fuel leakage or fire. Aside from the petitioner?s vehicle, ODI has not identified any other incidents of complete or partial fuel tank detachment in the MY 2002-2004 subject vehicles equipped with the modified retention shield.In addition, ODI reviewed 24 NHTSA complaints alleging corrosion concerns with the fuel tank retention system in the subject vehicles that did not result in fuel tank detachment. Twenty-three (23) of these complaints involve subject vehicles built prior to the shield change. Like the vehicles reporting fuel tank detachments, these vehicles are also all from Salt States and, in most cases (20 of the 24 complaints), the vehicles also experienced severe corrosion concerns in other undercarriage components. Half (12 of the 24 complaints) of the vehicles show prior accident damage in their service histories.Based on these analyses, ODI has not identified evidence of a defect trend for premature corrosion-related fuel tank detachments in the MY 2004 Isuzu Rodeo or similarly equipped vehicles. The damage that may result in tank retention concerns appears to occur progressively over many years with ample opportunity for detection and repair. Furthermore, ODI has not identified any crashes, fires, injuries, or fuel leaks associated with fuel tank retention failures in a population of vehicles that currently range from 16 to 19 years old.Accordingly, the Agency is denying the petition.A summary of ODI?s analysis of this petition will be published in the Federal Register and is also available in the investigative file for this action.The NHTSA consumer complaints counted in the closing resume for DP18-001 can be reviewed at www.nhtsa.gov under the following ODI identification numbers (VOQs in parentheses denote duplicate records): Allegations of fuel tank retention failure: 11084098 (11091788), 10532845, 10486109. Allegations of fuel tank retention component corrosion: 11138931, 10992150, 10845523,
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10237146This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.
- 10218932Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form
- 10218927Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.
- 10217004The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.
- 10217001The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.
- 10042147Isuzu: due to a late change to ecu calibration, a special policy adjustment has been issued for my 2004 rodeo and axiom regarding the evaporative emission system readiness.
- 10022539Rear brake rotors.
- 10017620Fuel injection cleaning procedure for 3.5L direct injection engine.
- 10015886Isuzu immobilizer system overview.
- 10015832Isuzu immobilizer system overview.
- 10015817Shift lock solenoid removal and replacement procedures. 2002-2004 isuzu axiom (up), 198-2004 rodeo (ue) and 1998-2004 rodeo sport. Update
- 10013590Vehicle paint codes.
- 10008034Immobilizer system overview.
- 10006652Scs automatic transmission fluid.
- 10003908Vapor chromed finished aluminum wheels exhibiting surface damage.
Every Isuzu Axiom model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.